Dental and Medical Equipment Ltd

What Dental and Medical Equipment Ltd does

Dental and Medical Equipment Ltd is a privately held, founder-owned technical services company headquartered in Dunedin, New Zealand, providing repair, testing, installation, and consultancy for medical, dental, veterinary, physiotherapy, and podiatry equipment across the lower South Island. The company employs approximately 20 staff operating from a main workshop and two satellite workshops, and it serves the role of sole technical equipment support provider for the region from Bluff to Timaru, inland to Te Anau. Its service portfolio spans medical and dental equipment repairs, specialised handpiece servicing, onsite annual equipment testing for accreditation, installation of dental treatment units and hospital-grade equipment, and clinical facility planning consultancy. The company also operates Biohazard Transport, a wholly-owned subsidiary established in 1993 for clinical waste collection and disposal under AS/NZS 4304:2002.

The company's core technology is the proprietary Asset Logistics Management (ALM) software, which tracks medical devices from commissioning through maintenance, repair, decommissioning, and disposal, and generates compliance documentation aligned with AS/NZS 3200 and AS/NZS 3551:2012. Service delivery is supported by factory-trained technicians with international certifications from manufacturers such as Dentsply Sirona, National Radiation Licences for X-ray servicing, and specialisations in sterilisation, IT integration, and biomedical engineering. The company operates to multiple Australian/New Zealand standards (AS/NZS 3551, 4187, 4815, IEC 60601, 3003, 4304) and serves anchor accounts including the Southern District Health Board, the University of Otago Faculty of Dentistry (with two full-time embedded technicians), and the Canterbury District Health Board.

Revenue is generated through professional services (repairs, testing, installations, consultancy) and managed services (Biohazard Transport), with quote-based pricing and service contracts. The go-to-market is sales-led, driven by direct phone and email outreach, online job request forms, and long-tenured relationships with public and private hospitals, District Health Boards, dental clinics, and doctors' surgeries. The company was founded by Doug Moller, a dentist who graduated from the University of Otago in 1980, and established as a fully-fledged business in 1997; it remains privately owned with no disclosed external investors.

Name

Dental and Medical Equipment Ltd

Legal name

Dental and Medical Equipment Ltd

Website

https://dentmed.co.nz

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Dental and Medical Equipment Ltd is a Dunedin-based technical services company that repairs, tests, installs, and consults on medical, dental, and veterinary equipment for healthcare facilities across New Zealand's lower South Island.

Ownership category

akta.pro rank

Product category

Medical Equipment Servicing and Maintenance

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Dental Imaging Equipment Service, Calibration & QA Providers (HLABAIAL)

akta.pro secondary industry

Dental & Oral Care Devices (Dental Units, Handpieces, Imaging) (HLAMAFAD)

Keywords

• Medical equipment servicing
• Dental equipment repair
• Medical equipment testing
• Clinical engineering services
• Healthcare asset management

Headquarters

HQ city

Dunedin

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Technical Repair and Servicing: The company generates revenue through repair and servicing of medical, dental, and veterinary equipment including handpieces, sterilisers, patient handling equipment, patient monitors, dental treatment units, and X-ray units. This is a recurring service model with both one-time repairs and ongoing maintenance contracts.
2. Medical Equipment Testing Services: Annual equipment testing services provided to healthcare facilities for accreditation and compliance purposes. Asset testing is described as the company's largest routine operation, conducted onsite with ALM software generating compliance documentation.
3. Biohazard Waste Collection and Disposal: Through subsidiary Biohazard Transport, the company provides safe collection, transport, and disposal of clinical waste from healthcare facilities. Established in 1993.
4. Consultancy Services: Planning and design consultancy for clinical areas including new builds and re-developments of dental and medical practices. Services include 2D and 3D computer-generated layouts and project consultancy since 1981.
5. Equipment Installations: Installation of medical and dental equipment including dental treatment units, theatre lights, neonatal warmers, medical gas systems, sterilisers, X-ray units, and hospital beds. Both small clinic and major hospital-level installations.
6. Handpiece Repair Services: Specialised repair and maintenance of dental and surgical handpieces with quick access to factory upgrades and information.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels1 record

Core offering

Dental and Medical Equipment Ltd provides technical servicing, repair, installation, and compliance testing of medical, dental, and veterinary equipment for healthcare facilities across New Zealand's lower South Island. The company also delivers planning and design consultancy for clinical facilities and operates a clinical waste collection subsidiary (Biohazard Transport), using its proprietary Asset Logistics Management (ALM) software to track equipment lifecycle and compliance.

Product overview

Dental and Medical Equipment Ltd is a technical healthcare equipment support company operating from Dunedin, New Zealand, covering the lower South Island. The company offers a comprehensive portfolio of services rather than a single unified product. Core services include Medical Equipment Repairs, Dental Equipment Repairs, and Handpiece Service for repair and maintenance of clinical equipment. The company also provides Medical Equipment Testing using their proprietary Asset Logistics Management (ALM) software, and Medical/Dental Equipment Installations covering everything from dental chairs to hospital-grade sterilisers. Consultancy services support planning and design of clinical facilities. Through subsidiary Biohazard Transport, the company offers clinical waste management. A Mobile Shift service provides on-site technical support. The company employs factory-trained technicians and operates to Australian/New Zealand Standards (AS/NZS) for healthcare equipment safety and management.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Equipment Repairs Technical repair services for medical equipment including patient monitors, X-ray units, defibrillators, and other healthcare devices, performed for healthcare facilities across the lower South Island.
• Dental Equipment Repairs Specialised repair services for dental equipment including treatment units, handpieces, sterilisers, compressors, suction motors, and amalgam separators, offered to dental clinics and dental schools.
• Medical Equipment Testing Onsite annual testing of medical equipment to Australian/New Zealand standards using the proprietary Asset Logistics Management (ALM) software. Covers devices that contact patients including patient hoists, vaccine fridges, sterilisers, and defibrillators, provided for accreditation and compliance purposes.
• Medical and Dental Equipment Installations Installation services for clinical equipment ranging from dental treatment units and theatre lights to neonatal warmers, medical gas systems, and large hospital-grade sterilisers. Both small clinic and major hospital-level installations.
• Consultancy Services Planning and design consultancy for clinical areas, including 2D and 3D computer-generated layouts. Services span from simple dental surgeries to complex dental simulation clinics, mobile dental units, and rural A&E facilities.
• Biohazard Control (Biohazard Transport) Clinical waste management through subsidiary Biohazard Transport, providing safe collection, transport, and disposal of biohazard waste in compliance with AS/NZS 4304:2002 (Management of Healthcare Waste).
• Handpiece Service Specialised repair and maintenance for dental and surgical handpieces with quick access to factory upgrades and spare parts.
• Asset Logistics Management (ALM) Software Proprietary software for healthcare facilities to manage medical devices from procurement through commissioning, maintenance, repair, decommissioning and disposal. Meets AS/NZS 3200 and AS/NZS 3551:2012 requirements and generates detailed reports on equipment testing and required repairs.
• Mobile Shift Service Mobile technical support service for healthcare facilities requiring on-site repairs and technical assistance across the lower South Island.

Quantifiable outcome

• Installed 218 dental treatment units at University of Otago Dental School - one of the largest projects undertaken
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core and major.

• Medical Waste (NZ) LtdcoreStrategic or Co-development Partner · 1 January 1993Medical Waste (NZ) Ltd was the association partner when Biohazard Transport was established in 1993 as a fully owned subsidiary of Dental and Medical Equipment Ltd. The subsidiary provides safe collection, transport, and disposal of clinical waste in compliance with AS/NZS 4304:2002.
• Dentsply SironamajorTechnology or IntegrationDentsply Sirona is the equipment supplier for major dental installation projects. Dental and Medical Equipment Ltd worked with Dentsply Sirona to install and commission 218 dental treatment units and associated plant at the University of Otago Dental School. The company continues to install and service Dentsply Sirona equipment.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Philips Healthcare: Global health technology company offering patient monitoring, imaging, and clinical equipment services. Comparable in standards-compliant servicing of patient monitors, defibrillators, and medical electrical equipment covered by AS/NZS IEC 60601-equivalent standards.
• Dentsply Sirona: World's largest dental equipment manufacturer and the company's named partner on the University of Otago Dental School 218-unit installation. Comparable as a dental equipment provider and service partner, though at global scale rather than regional NZ.
• GE HealthCare: Global medical imaging, monitoring, and equipment services provider with significant service-contract offerings for hospitals. Comparable in offering standards-compliant servicing and asset management for medical equipment used in hospitals, though with a global rather than regional NZ footprint.
• Henry Schein: Large distributor of dental and medical equipment, supplies, and practice solutions with service-network offerings. Comparable as a provider reaching dental practices and healthcare facilities, though primarily a distributor rather than a technical service firm.
• Canon Medical Systems: Manufacturer and service provider of diagnostic imaging systems with field-service networks. Comparable to Dental and Medical Equipment Ltd in servicing X-ray and imaging equipment in clinical settings, though operating globally with direct OEM service models.
• Getinge: Global provider of sterilization, infection control, and surgical equipment, with extensive service offerings for sterilisers and operating-room equipment. Comparable in autoclave/steriliser servicing, which is one of Dental and Medical Equipment Ltd's specializations.
• Siemens Healthineers: Global medical technology company offering equipment, installations, and ongoing service/maintenance contracts for hospitals and clinics. Comparable in servicing medical equipment (X-ray, sterilizers, patient monitors) to clinical standards, though at much larger scale.
• STERIS: Global leader in sterilization and surgical equipment services, including installation, validation, and ongoing maintenance of sterilisers. Comparable as a specialist in steriliser and infection-control equipment servicing, though at global scale.
• Agfa-Gevaert: Global manufacturer and service provider of medical imaging equipment, including direct service contracts for X-ray and imaging installations. Comparable to Dental and Medical Equipment Ltd as a provider of standards-compliant medical imaging equipment servicing, though operating globally rather than regionally.

Regional players

• Device Technologies: Australia/NZ medical equipment supplier and service provider offering installation, training, and ongoing technical support for clinical equipment. Closest regional peer to Dental and Medical Equipment Ltd in business model, though operating across Australia rather than confined to NZ's lower South Island.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dental-and-medical-equipment-ltd

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dental and Medical Equipment Ltd