Washington State Department of Enterprise Services

What Washington State Department of Enterprise Services does

Washington State Department of Enterprise Services (DES) is a Washington State government agency that operates as the central procurement and shared-services authority for all state agencies, higher education institutions, and local governments under the statutory mandate of RCW 39.26. Its mission is to consolidate purchasing power, standardize procurement processes, and deliver back-office and operational services that individual agencies could not efficiently provide on their own. Customers are exclusively public-sector entities within Washington State, and the agency is funded through legislative appropriations supplemented by service fees for select functions such as real estate leasing, printing and imaging, and surplus property disposal.

The agency's core offerings span procurement systems and operational services. The procurement stack includes Statewide Contracts (access to 1,500 pre-negotiated vendors via the state's collective buying power), Washington's Electronic Business Solution (WEBS) for vendor registration and bid solicitation, and the Enterprise Contract Management System (ECMS) for contract lifecycle tracking, amendments, payments, and audit logs. Additional IT contracts reporting is published to data.wa.gov for transparency under RCW 39.26.210. Operational services include Fleet Operations (vehicle management, rentals, fuel cards, EV support), Printing and Imaging, Mail Services, Surplus Property disposal (including GovDeals online auctions), Training Services, Risk Management (commercial insurance and self-insurance), Real Estate Services, Small Agency Support (back-office HR, finance, contracts, IT), and Public Works (design-build and GC/CM project delivery with contractor diversity compliance).

The business model combines state appropriations (the primary funding source) with transactional service fees. Go-to-market is direct service delivery to government customers via enterprise platforms (ECMS, WEBS, TEMS), supplemented by 11 physical locations across Olympia, Tumwater, Lacey, Medical Lake, and Spokane Valley. Vendor-side customers access opportunities through the WEBS portal and surplus auctions via GovDeals. Integration partners include Amazon Business, Enterprise Rent-A-Car, Web Intelligence (BI), Everbridge (emergency notifications), and Box (file submissions for contract reporting). The agency is governed by a Director reporting to the Governor of Washington State and operates within the regulatory framework of the Washington State Legislature.

Name

Washington State Department of Enterprise Services

Legal name

Washington State Department of Enterprise Services

Website

https://des.wa.gov

Company type

Public

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Washington State Department of Enterprise Services provides centralized procurement, contract management, facilities, fleet, and shared services to all Washington State agencies, higher education institutions, and local governments under RCW 39.26.

Ownership category

akta.pro rank

Headquarters

HQ city

Olympia

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Government Appropriations: DES operates as a state government agency funded through legislative appropriations. The agency provides services to state agencies, higher education institutions, and local governments without direct user fees for core procurement services.
2. Service Fees: DES charges service fees for certain services such as real estate leasing, printing and imaging, and surplus property disposal. Fees are established to cover operational costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

DES is the central procurement and shared services agency for Washington State government, providing statewide contracts that allow state agencies, higher education institutions, and local governments to purchase directly from 1,500 pre-approved vendors using collective buying power. The agency operates the WEBS portal for bid opportunities and vendor registration, the ECMS for contract lifecycle management, and delivers operational services including fleet management, printing and imaging, mail services, surplus property disposal, training, risk management, real estate, public works construction, and small agency back-office support.

Product overview

Washington State Department of Enterprise Services provides a portfolio of shared services for Washington State government. The core offerings center on procurement systems: Statewide Contracts (accessing 1,500 vendors for goods and services), WEBS for bid solicitation management, and ECMS for contract lifecycle tracking. Additional services include Fleet Operations (vehicle management and rentals), Printing/Imaging and Mail Services, Surplus Property Disposal, Training Services, Risk Management, Real Estate Services, and Small Agency Support. These are discrete operational services rather than a unified software platform, unified by shared infrastructure and policy oversight under RCW 39.26.

Differentiator

Problem solved

Functional benefit

Products and services

• Statewide Contracts Procurement platform enabling government agencies and higher education institutions to purchase from pre-negotiated vendor contracts, accessing 1,500 vendors using collective state buying power.
• WEBS (Washington's Electronic Business Solution) Web portal allowing government agencies and nonprofits to post bid opportunities and vendors to register and search for business opportunities with the state.
• ECMS (Enterprise Contract Management System) Contract tracking and management system that organizes contract documents, amendments, orders, payments, and alerts for expiring contracts in a single platform.
• Fleet Operations Vehicle fleet management including reservations, rentals, fuel cards, maintenance, accident reporting, and electric vehicle support for state agencies.
• Printing and Imaging Services Print shop services including binding, finishing, CD copying, large volume printing, variable data printing, fulfillment, and mailing preparation.
• Mail Services State mail processing, postal cost optimization, and mailing preparation services for government agencies.
• Surplus Property Disposal Recycling and resale of surplus property from government agencies including federal surplus, online auctions, and surplus property registration.
• Training Services Government employee training including instructor-led classes, on-demand courses, certificate programs, LinkedIn Learning access, and workforce development resources.
• Risk Management Insurance programs, enterprise risk management, loss prevention, and claims management for state agencies and local governments.
• Real Estate Services State facility leasing, property sales, market searches, and real estate transaction support for government entities.
• Small Agency Support Back-office support services including HR, finance, contracts, procurement, and IT services for smaller state agencies.
• Public Works Construction and architecture services including design-build, GC/CM project delivery, consultant selection, and contractor diversity compliance.

Quantifiable outcome

• Access to 1,500 vendors through statewide contracts
• +1 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Federal Surplus ProgramminorChannel Partner/ Reseller/ DistributorDES participates in the federal surplus program, providing access to federal surplus property for eligible organizations in Washington State.
• 1,500 Vendors on Statewide ContractscoreChannel Partner/ Reseller/ DistributorStatewide contracts allow government customers to purchase from 1,500 pre-approved vendors, leveraging collective buying power.
• data.wa.govcoreTechnology or IntegrationDES publishes all reported contracts and amendments to data.wa.gov for public transparency, as required under RCW 39.26.210.
• South Puget Sound Community CollegeminorStrategic or Co-development PartnerTraining services are provided at SPSCC's Hawks Prairie Center location, with DES utilizing college facilities for employee training programs.
• GovDeals.comminorChannel Partner/ Reseller/ DistributorOnline auction platform used by Surplus Operations to sell surplus property to the public and businesses.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Market position

Weaknesses4 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Xx.com/WAStateSurplus
• Facebookfacebook.com/153970031330240
• LinkedInlinkedin.com/company/wastatedes

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Washington State Department of Enterprise Services