conselleria de salut

What conselleria de salut does

Conselleria de Salut is the regional health ministry of the Govern de les Illes Balears, the autonomous community government of Spain's Balearic archipelago. The department is responsible for healthcare policy and service delivery across all four major islands — Mallorca, Menorca, Ibiza, and Formentera — serving the resident population through a publicly financed, universal-coverage model operating within Spain's Sistema Nacional de Salud. Its service portfolio spans primary care, hospital care, emergency medical response (SAMU061), mental health, dignified-death protocols (Mort digna), healthcare professional training, and medical research, delivered via a network of physical facilities (primary care centers and hospitals) and the IBSALUT digital appointment platform (Cita Prèvia). The department's citizen-facing digital surface is anchored on the GOIB government portal and extends through the App de Cita Prèvia GOIB mobile application, the Carpeta Ciutadana (digital citizen folder for personal documents and administrative procedures), and the Seu Electrònica (electronic administration headquarters).

The entity is not a commercial company and generates no commercial revenue; it is funded through public taxation and annual government budget allocations, with services provided free at the point of use to eligible residents. It is wholly owned by and sits within the Govern de les Illes Balears, the regional government headquartered at C. de la Llotja, 3, 07012 Palma, Mallorca. Distribution is exclusively regional through government-operated channels, and customer segmentation is horizontal — the entire resident population is the served base, with no commercial customer-acquisition motion. The current minister-level executive is Manuela García (Consellera de Salut), appointed to oversee the department's clinical, emergency, and policy operations.

From a strategic positioning standpoint, the Conselleria's competitive position is defined by statutory monopoly rather than commercial competition: it is the sole public payer and provider of healthcare within its jurisdiction, and its defensibility rests on regulatory authority, the installed base of physical and digital infrastructure across the archipelago, and integration with broader Govern de les Illes Balears policy programs (housing, education, urban regeneration) executed via partnerships with island councils and municipal governments. The technology stack is described as conventional public-sector administration infrastructure with no evidenced AI or machine learning components, and no commercial customers, funding history, or revenue disclosures exist given the department's nature.

Name

conselleria de salut

Legal name

Govern de les Illes Balears -Conselleria de Salut

Website

https://dgaval.caib.es

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Conselleria de Salut is the regional health ministry of the Govern de les Illes Balears, delivering publicly funded universal-coverage healthcare — primary care, hospital services, SAMU061 emergency response, and mental health — to residents of Mallorca, Menorca, Ibiza, and Formentera through IBSALUT digital appointment systems and the GOIB government portal.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Health Care and Social Assistance (62), Public Administration (92), General Medical and Surgical Hospitals (622110)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Health Services (8000)

akta.pro primary industry

State/Provincial/Regional Health Departments (HLAJAAAA)

akta.pro secondary industries

State/Provincial Health Department & Public Health Administration (BPAIABAH), Safety-Net & Public Hospitals (HLAFAAAD)

Keywords

• Public healthcare services
• Primary care
• Emergency medical services
• Hospital services
• Health administration

Headquarters

HQ city

Palma

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Healthcare Services: Government-funded healthcare services provided free at point of use to residents of the Balearic Islands. Funded through public taxation and government budget allocations rather than direct patient billing.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Conselleria de Salut is the regional health department of the Government of the Balearic Islands, delivering universal public healthcare services to residents of the archipelago. It operates primary care centers, public hospitals, the SAMU061 emergency medical service, mental health programs, dignified death protocols, and healthcare professional training and research, all funded through public taxation and delivered free at the point of use via the IBSALUT service network and the GOIB e-government portal.

Product overview

The Govern de les Illes Balears operates a unified government portal (Portal Web GOIB) that provides citizens with access to multiple interconnected services. The core offering is the main government website serving as a gateway to health services, administrative procedures, and citizen services. Key integrated services include the Cita Prèvia de Salut (IBSALUT) for medical appointments, the mobile App de Cita Prèvia for appointment scheduling, the Carpeta Ciutadana for document management, and the Seu Electrònica for electronic administration. The Salut (Health) section covers patient care, mental health, healthcare professionals, and health research.

Differentiator

Problem solved

Functional benefit

Products and services

• Salut (Health) Services Comprehensive public health service category covering patient care, healthcare professionals, mental health services, dignified death protocols, healthcare training, and medical research, delivered to residents of the Balearic Islands.
• Cita Prèvia de Salut (IBSALUT) Digital prior appointment scheduling system operated by IBSALUT that allows citizens to book medical appointments with primary care and other health services.
• App de Cita Prèvia GOIB Mobile application through which citizens can schedule appointments with multiple government services, including Primary Care, SOIB, IBAVI, Consumer Services, Social Services, and registry offices.
• Primary Care Centers (Atenció Primària) Physical network of primary healthcare centers distributed across all islands of the Balearic archipelago, delivering general primary care to residents.
• Hospital Services Hospital inpatient and outpatient services for residents requiring specialized medical care, delivered through the public hospital network of the Balearic Islands.
• SAMU061 Emergency Medical Service Emergency medical service and ambulance response (061) for urgent healthcare situations, deployed to reinforce primary care teams, hospitals, and emergency response across the islands.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered major and minor.

• Ajuntament de Palma (Palma City Council)majorStrategic or Co-development PartnerJoint initiatives between the Govern de les Illes Balears and Palma City Council, including urban regeneration projects in Son Gotleu neighborhood. The two governmental entities collaborate on local development initiatives affecting citizens of the capital city.
• Consell de Menorca (Council of Menorca)majorStrategic or Co-development PartnerCollaboration on public housing projects and regional development initiatives. Presented the IBAVI public housing project of 34 rental homes for residents, demonstrating joint commitment to regional development on Menorca island.
• Ajuntament des MercadalminorStrategic or Co-development PartnerLocal municipality on Menorca participating in the IBAVI public housing development project for residents.
• Consell de Formentera (Council of Formentera)minorStrategic or Co-development PartnerJoint initiative with the Education department to build approximately 40 housing units for displaced teaching staff on the island, addressing housing needs for essential public sector workers.
• AENA (Aeropuertos Española)minorOthersThe Govern is investigating working conditions at Palma airport following heat-related complaints, with AENA as the airport operator. This represents regulatory oversight rather than a traditional partnership.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Servei Català de la Salut (CatSalut): CatSalut is the public health service of Catalonia, another Spanish autonomous community. It is directly comparable as a regional government health authority operating within the Spanish National Health System, providing universal coverage to residents through a similar primary care, hospital, and emergency service model.
• Servicio Madrileño de Salud (SERMAS): SERMAS is the public health service of the Community of Madrid, operating as a regional government health department under the Spanish National Health System. It is a direct peer providing universal healthcare coverage through primary care centers, hospitals, and emergency services to Madrid region residents.
• Servicio Andaluz de Salud (SAS): SAS is the public health service of Andalusia, the most populous Spanish autonomous community. It is a direct peer as a regional government health department delivering universal healthcare coverage through primary care centers, hospitals, and emergency services under the Spanish National Health System.
• Servicio Navarro de Salud-Osasunbidea: Osasunbidea is the public health service of Navarre, a smaller Spanish autonomous community. It is a direct peer operating as a regional government health department delivering universal healthcare coverage with similar primary care, hospital, and emergency service structures within the Spanish National Health System.
• Servicio de Salud del Principado de Asturias (SESPA): SESPA is the public health service of Asturias, a smaller Spanish autonomous community. It is a direct peer as a regional government health authority providing universal healthcare coverage through primary care centers, hospitals, and emergency services under the Spanish National Health System.
• Servicio Gallego de Salud (SERGAS): SERGAS is the public health service of Galicia, operating as a regional government health authority within the Spanish National Health System. It is a direct peer providing primary care, hospital, and emergency services to Galician residents under universal coverage mandates.
• Servicio Valenciano de Salud: The Servicio Valenciano de Salud is the public health service of the Valencian Community, another Spanish autonomous community. It is a direct peer operating as a regional health authority within the Spanish National Health System, providing universal healthcare coverage with similar organizational structures.
• Servicio Aragonés de Salud (SALUD): SALUD is the public health service of Aragon, another Spanish autonomous community. It is a direct peer operating as a regional government health department providing universal healthcare coverage through primary care, hospital, and emergency services under the Spanish National Health System.
• Osakidetza-Servicio Vasco de Salud: Osakidetza is the public health service of the Basque Country autonomous community. It is a direct peer as a regional government health authority operating primary care, hospital, and emergency services within the Spanish National Health System framework, with comparable governance and funding structures.

Broad incumbents

• NHS England: NHS England is the publicly funded national health service of England, a much larger organization. It is a broad incumbent providing universal public healthcare coverage through a comparable model of primary care, hospitals, and emergency services — operating at national rather than regional scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights5 records

Customer concentration

• Xx.com/goib
• YouTubeyoutube.com/user/CanalIllesBalears
• Facebookfacebook.com/GovernIllesBalears
• Instagraminstagram.com/goib
• LinkedInlinkedin.com/company/conselleria-de-salut

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about conselleria de salut