DHL Express Lithuania

What DHL Express Lithuania does

DHL Express Lithuania is the Lithuanian branch of DHL Express, the international express division of Deutsche Post DHL Group (FWB: DHL). The business provides door-to-door international and domestic document and parcel delivery to and from Lithuania, leveraging the parent group's global network covering 220+ countries and territories. Operations are anchored by 550+ Lithuanian service points embedded in major retail chains (MAXIMA, IKI, RIMI, NORFA, LIDL, Senukai), three DHL Express customer service centers in Vilnius, Kaunas, and Klaipėda, and a digital stack comprising the MyDHL+ web portal, the DHL Express Mobile app, the ShipNow quick-order platform, and a developer API for enterprise system integration.

The product portfolio spans core international express parcel delivery, DHL Economy Select for less urgent European road shipments, the DHL Express Commerce suite integrated with Magento, Shopify, WooCommerce, Amazon, eBay, and Etsy, and add-on modules including GoGreen Plus (Sustainable Aviation Fuel-based carbon insetting), DHL GoGreen (SGS-certified carbon offset), On Demand Delivery (recipient-controlled delivery in 45+ languages across 150+ countries), Smart Return Options, shipment insurance, and DHL Special Services covering same-day, temperature-controlled, dangerous goods, and heavy/oversized shipments. The platform is digital-first for SMB and enterprise customers, with courier pickup and physical service points serving the consumer segment.

The business operates an asset-light, platform-orchestrated model: revenue is predominantly transactional (per-shipment fees based on actual or volumetric weight and destination), supplemented by insurance premiums, customs clearance fees, special services premium pricing, and GoGreen add-on fees. Customer segments are horizontally diversified across individual consumers, SMBs (including e-commerce sellers benefiting from SEB Bank dynamic discounts of up to 75% and eBay seller pricing of 50%+ off), and enterprise customers requiring dedicated account management and specialized handling. Distribution is hybrid: owned digital channels for self-service, an extensive embedded retail service-point network, and direct account-based sales for enterprise volume. The entity is not a standalone funding event — it is a fully owned operating branch of Deutsche Post DHL Group, with no independent equity structure.

Name

DHL Express Lithuania

Legal name

DHL Express Lithuania

Website

https://dhlexpress.lt

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

51–100 employees

Short description

DHL Express Lithuania is the Lithuanian branch of Deutsche Post DHL Group's express division, providing international and domestic parcel and document delivery to 220+ countries via 550+ service points, digital platforms (MyDHL+, mobile app), and e-commerce platform integrations, serving consumers, SMBs, and enterprises.

Ownership category

akta.pro rank

Product category

International Express Shipping and Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110)

SIC

Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

International Express (Time-Definite Cross-Border) (TLAAABAB)

akta.pro secondary industries

Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid) (TLAAANAD), Marketplace & Merchant Cross-Border Enablement (Platform Logistics) (TLACAKAI)

Keywords

• International express shipping
• Parcel delivery services
• Logistics solutions
• Customs clearance services
• E-commerce shipping integration

Headquarters

HQ city

Vilnius

HQ country

Lithuania

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. International Express Parcel Delivery: Core revenue from transporting documents, parcels, and freight internationally by air and road to/from 220+ countries. Fees are calculated based on actual or volumetric weight, whichever is higher. DHL Economy Select provides a cost-effective road alternative for less urgent shipments within Europe.
2. Shipment Insurance: Optional insurance service priced at minimum 11.00 EUR or 1% of the shipment's declared value. Document shipment insurance costs 5 EUR with fixed compensation paid in case of loss.
3. Special/Same-Day Services: Premium same-day delivery and specialized services including next available flight, white glove service, heavy/oversized goods, dangerous goods, temperature-controlled transport, and dedicated courier. Revenue generated through premium pricing for urgent shipments.
4. GoGreen Plus (Sustainable Shipping): Carbon insetting service using Sustainable Aviation Fuel, added as an optional extra to standard shipments via MyDHL+ to reduce Scope 3 emissions.
5. Customs Clearance Services: DHL performs customs clearance on behalf of shippers/receivers and assesses a fee for using its account to pay duties and taxes to customs authorities prior to delivery.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels7 records

Core offering

DHL Express Lithuania provides international express shipping of documents and parcels to 220+ countries and territories, with door-to-door delivery, customs clearance, and shipment tracking. The service portfolio includes same-day and time-definite delivery, e-commerce platform integration, optional shipment insurance, On Demand Delivery flexibility, sustainable shipping via GoGreen Plus, and specialized handling for heavy, dangerous, or temperature-controlled cargo. Customers access services through MyDHL+, the DHL Express Mobile App, 550+ Lithuania service points, and three in-person customer service centers.

Product overview

DHL Express Lithuania operates as a comprehensive international express shipping and logistics platform. The core offering is DHL Express, providing document and parcel delivery to over 220 countries. The platform portfolio includes MyDHL+ as the primary account management interface, DHL Express Mobile App for mobile shipment operations, and DHL Express Commerce for e-commerce platform integrations with Magento, Shopify, WooCommerce, Amazon, eBay, and Etsy. Sustainability-focused add-ons include GoGreen Plus (Sustainable Aviation Fuel insetting) and DHL GoGreen (carbon-neutral certification). Delivery flexibility is offered through On Demand Delivery, while Smart Return Options and Shipment Insurance provide handling and protection capabilities. ShipNow enables quick online ordering. DHL Special Services covers same-day, temperature-controlled, and hazardous goods shipping. Business programs include Dynamic Discount for SEB customers and eBay partnership discounts.

Differentiator

Problem solved

Functional benefit

Brands

• DHL Express Mobile: Mobile application for shipment tracking, price calculation, and online shipment ordering
• GoGreen Plus
• DHL GOGREEN
• MyDHL+
• DHL Express Commerce
• On Demand Delivery

Products and services

• DHL Express International Shipping Door-to-door international express delivery of documents and parcels to 220+ countries and territories, with time-definite options, customs clearance, and shipment tracking. Serves both individual consumers and businesses across Lithuania.
• MyDHL+ Online platform allowing account holders to create and manage all DHL Express shipments from one interface, including international shipping, tracking, courier booking, and access to optional services like GoGreen Plus.
• DHL Express Mobile App Mobile application for iOS and Android enabling shipment tracking, price calculation, online shipment creation, barcode scanning, and courier pickup scheduling. Available to individual and business customers in Lithuania.
• DHL Express Commerce E-commerce integration platform connecting DHL Express shipping with major online marketplaces (Magento, Shopify, WooCommerce, Amazon, eBay, Etsy) for automated shipment creation at checkout. Designed for online sellers and SMB e-commerce businesses.
• GoGreen Plus Sustainable shipping service using Sustainable Aviation Fuel (SAF) insetting to reduce carbon emissions associated with shipments. Helps businesses reduce Scope 3 emissions; available as an optional add-on for every shipment via MyDHL+.
• DHL GoGreen Carbon-neutral shipping service issuing annual carbon-offset certificates certified by SGS, supporting businesses that need to document environmentally responsible shipping practices.
• On Demand Delivery (ODD) Flexible delivery service allowing recipients to choose when, where, and how to receive parcels. Includes SMS/email notifications, alternative delivery options, and delivery point collection. Available in 45+ languages across 150+ countries.
• Shipment Insurance Optional insurance service providing financial compensation for lost or damaged shipments, covering e-commerce goods and important documents. Minimum price 11 EUR or 1% of declared value; document insurance 5 EUR flat fee.
• Smart Return Options Returns management solution including smart return labels (print with shipment or email to customers), online returns via API integration, and access to 50,000+ DHL ServicePoints for convenient drop-off returns.
• ShipNow Online shipping platform accessible via shipnow.dhl.com for quick shipment ordering with 20% discount available through newsletter subscription. Designed for occasional senders without full accounts.
• DHL Special Services Specialized logistics services including same-day delivery, next available flight, white glove service, heavy/oversized goods, dangerous goods handling, temperature-controlled transport, and dedicated courier. Available 365 days a year with custom quotes.
• DHL Economy Select Cost-effective road-based delivery alternative for less urgent shipments within Europe, providing a more economical option compared to air express shipments.
• Customs Clearance Services Customs clearance processing performed on behalf of shippers and receivers for cross-border shipments, with DHL acting as intermediary to pay duties and taxes to customs authorities prior to delivery.
• DHL API Integration Developer API for connecting DHL Express with in-house shipping processes, website order entry, warehouse management, and business software systems. Available via developer.dhl.com for enterprise integrations.
• Paperless Trade Electronic documentation service allowing digital submission of customs paperwork, reducing processing time and environmental impact compared to paper-based customs documents.

Quantifiable outcome

• 72% of UK businesses plan to introduce more sustainable logistics practices; 44% more likely to invest in insetting vs offsetting
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature7 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Nemuno TurasminorGTM or Marketing Partner · 19 June 2026Nemuno Turas is a partner in DHL Express Lithuania's promotional contest to win a boating experience in Birštonas. Winners receive tickets for two people for a boat cruise in Birštonas. The promotion runs from June 19 to July 30, 2026, and winners' stories may be used in DHL communications.
• Makalius (UAB TravelDeals LT)minorImplementation/ SI/ Consulting Partner · 3 April 2026Makalius (UAB TravelDeals LT) operates the F1 Italy trip prize for DHL Express Lithuania's promotional campaign. The prize includes flights (Vilnius-Milan-Vilnius via Wizzair), 5 nights hotel accommodation with breakfast, 3-day F1 race tickets, and transfers. The trip is operated by Makalius.
• SEB Bank (Lithuania)coreGTM or Marketing PartnerSEB bank and DHL Express Lithuania jointly offer a Dynamic Discount program for SEB business customers. Participants receive an immediate 60% discount on standard DHL Express and DHL Economy Select rates, increasing to up to 75% discount once a defined monthly transportation spend threshold is met. Discount levels are recalculated monthly based on prior month's spend, incentivizing higher shipping volumes.
• eBaycoreGTM or Marketing PartnerDHL Express and eBay partnership offers eBay sellers in Lithuania at least 50% off regular DHL Express rates for 5 months, regardless of shipment volume. DHL consultants tailor special pricing and delivery terms to meet specific business needs of individual eBay sellers.
• SGS (Société Générale de Surveillance)minorStrategic or Co-development PartnerSGS issues official carbon-neutral certificates annually to DHL GoGreen service users, certifying the amount of compensated carbon emissions. This third-party certification by SGS provides credibility for businesses using DHL's carbon-neutral shipping services.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• PostNord: PostNord is the Nordic postal operator offering parcel and logistics services with growing Baltic reach, providing regional competition for DHL Express Lithuania on Nordic-Baltic cross-border parcel flows.
• Itella (Posti): Itella/Posti is the Finnish postal operator with parcel and logistics services across the Nordics and Baltics, competing with DHL Express Lithuania on cross-border parcel flows and e-commerce fulfillment in the Baltic region.
• Omniva: Omniva is the Estonian national postal operator that has expanded parcel locker operations across the Baltics, including Lithuania, and competes with DHL Express Lithuania on parcel locker-based B2C delivery and returns.
• LP Express: LP Express is the Lithuanian postal parcel service (part of Lietuvos Paštas) and operates the 550+ service point network that DHL Express Lithuania uses in Lithuania — both a partner and a competing local parcel operator.

Direct peers

• Venipak: Venipak is a Baltic-headquartered parcel and logistics operator with deep local presence in Lithuania, Latvia, and Estonia, offering direct competition to DHL Express Lithuania on regional and intra-EU parcel delivery.
• FedEx: FedEx is one of the three global express integrators and the most direct competitor to DHL Express Lithuania, offering international time-definite parcel delivery with comparable door-to-door and customs clearance services across 220+ countries.
• DPD: DPD is a leading European parcel delivery network (GeoPost/La Poste group) offering cross-border and domestic parcel services across Europe, competing directly with DHL Express on European e-commerce and B2B parcel flows to/from Lithuania.
• UPS: UPS is the third major global integrator and a direct competitor in cross-border express parcel and freight forwarding, competing head-to-head with DHL Express on international B2B and e-commerce shipping lanes out of Lithuania.
• TNT Express: TNT Express (now part of FedEx) historically competed with DHL Express in international time-definite European parcel delivery; its services and network are integrated into FedEx but historically addressed the same SMB and enterprise express customer base.
• GLS: GLS is a major European parcel network with strong Baltic presence, offering standard and express parcel services to businesses and consumers; it competes with DHL Express Lithuania on cross-border European shipping and B2C e-commerce.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DHLExpressLietuva
• LinkedInlinkedin.com/company/dhl-express-lithuania

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DHL Express Lithuania