Diaconat de Bordeaux

What Diaconat de Bordeaux does

Diaconat de Bordeaux is a French nonprofit association (loi 1901), recognized as being of public utility since 1906, operating in the social and solidarity economy of the Gironde department. Founded in 1805 as the Protestant Society of Charity, the association today employs approximately 300 salaried staff and operates 26 dispositifs across roughly 20 physical sites in Bordeaux Métropole and Sud-Gironde. It is organized into six operational poles — Urgence (emergency), Insertion (social and professional integration), Asile Intégration (asylum and integration), Habitat (housing), Enfance (childhood, focused on unaccompanied minors), and RHVS (social hotel residences) — supplemented by the Location Solidaire rental intermediation program and the Dispositif Passerelle bridge-housing program.

In 2024 the association served 3,732 households (1,995 isolated men, 1,226 isolated women, 954 children), delivering emergency shelter, housing access, asylum procedure support, unaccompanied minor protection, and socio-professional insertion services free of charge to beneficiaries. It relies on a network of 60+ volunteers, property-owner partners under the Location Solidaire scheme, and partnerships with DDETS, Conseil Départemental de la Gironde, État, Bordeaux Métropole, OFII, FEP (Fédération de l'Entraide Protestante), Réseau 32, FSE, and several social housing operators.

The business model is that of a publicly funded social services operator: core revenue derives from multi-year conventions with French public-sector counterparties (État, Département, Bordeaux Métropole), supplemented by donations and legacies (eligible for 75% tax deduction up to €1,000), EU funds (FSE), and fees from rental intermediation services delivered to private and social landlords. Estimated annual operating budget is approximately €5.7M. The organization has no proprietary technology platform, no AI/ML capabilities, and no app or API surface; its operational tooling is largely conventional administrative and case-management software typical of the sector.

Name

Diaconat de Bordeaux

Legal name

Diaconat de Bordeaux

Website

https://diaconatbordeaux.fr

Company type

Private

Founded year

1805

Operating status

Operating

Headcount range

101–250 employees

Short description

Diaconat de Bordeaux is a French nonprofit association (loi 1901), recognized as being of public utility since 1906, operating 26 social service facilities across Bordeaux and Gironde. It serves 3,732 vulnerable households annually through emergency shelter, housing, asylum support, unaccompanied minor protection, and socio-professional insertion programs.

Ownership category

akta.pro rank

Product category

Social and Humanitarian Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Temporary Shelters (624221), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH), Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)

Keywords

• Social services nonprofit
• Emergency housing services
• Asylum seeker support
• Social reintegration programs
• Rental intermediation services

Headquarters

HQ city

Bordeaux

HQ country

France

HQ region

Europe

Offices19 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Public funding and subsidies: Core funding from government sources including DDETS (Direction Départementale de l'Emploi, du Travail et des Solidarité), Conseil Départemental de la Gironde, État, and other public institutions for operating social facilities and programs.
2. Donations and legacies: Financial donations from individuals, corporate donors, and legacies. Association recognized as 'd'intérêt général' allowing donors tax deductions of 75% up to €1,000 or 66% beyond.
3. Intermédiation locative (Solidarity housing): Manages rental properties from private and social landlords, subletting to households in insertion. Provides rental guarantee and administrative management services to property owners.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Diaconat de Bordeaux is a nonprofit association providing social services to vulnerable populations in the Gironde department through six operational poles: emergency shelter, social and professional integration, asylum and refugee support, housing solutions, child protection for unaccompanied minors, and social hotel residences. It operates approximately 26 facilities including CHRS centers, family pensions, social residences, and accompanied housing services, alongside rental intermediation and bridge programs.

Product overview

Diaconat de Bordeaux is a nonprofit association (loi 1901) providing social services through six operational poles and approximately 26 facilities. The organization offers a coordinated portfolio of services including emergency shelter (Pôle Urgence), social and professional integration (Pôle Insertion), asylum and migration support (Pôle Asile Intégration), housing support (Pôle Habitat), child protection for unaccompanied minors (Pôle Enfance), and social hotel residences (Pôle RHVS). Key programs include CHRS (accommodation and reintegration centers), ETI/LTI (experimental housing for people from precarious situations), solidarity housing intermediation, and accompanied housing services. All services are unified by the association's mission to combat exclusion and support vulnerable populations in accessing fundamental rights.

Differentiator

Problem solved

Functional benefit

Products and services

• Pôle Urgence (Emergency Pole) Emergency shelter and urgent accommodation services providing temporary housing for vulnerable individuals and families through various emergency facilities including winter emergency centers.
• Pôle Insertion (Insertion Pole)
• Pôle Asile Intégration (Asylum and Integration Pole)
• Pôle Habitat (Housing Pole)
• Pôle Enfance (Childhood Pole)
• Pôle RHVS (Social Hotel Residences)
• Location Solidaire (Solidarity Housing) Rental intermediation service connecting private landlords with vulnerable tenants, offering rent guarantees and administrative management for property owners. Manages over 300 households through sub-letting.
• ETI/LTI (Espace/Logement Temporaire d'Insertion) Experimental housing program for people from squats and slums, combining temporary accommodation with socio-professional support over an 18-month period. Total 122 places: 3 ETI with 27 mobile homes and about 30 LTI units.
• CHRS (Centre d'Hébergement et de Réinsertion Sociale) Accommodation and social reintegration centers providing 84 places across two units (Marc Cauty - 45 places and Mamré - 39 places) for people experiencing social exclusion.
• Service Logement Accompagné (Accompanied Housing Service)
• Dispositif Passerelle

Quantifiable outcome

• 3,732 households served in 2024 (1,995 isolated men, 1,226 isolated women, 954 children)
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered core, major and minor.

• Association Réseau 32coreStrategic or Co-development Partner · 1 January 1979Founding member since 1979. Network of social service organizations.
• Société ColignycoreStrategic or Co-development Partner · 1 January 1919Founding member since 1919. Part of the historical network of social solidarity organizations.
• Fédération de l'Entraide Protestante (FEP)coreStrategic or Co-development Partner · 1 January 1906Member since recognition as public utility. Collaborates on humanitarian corridors and various social programs. The FEP coordinates humanitarian corridor arrivals from Lebanon.
• État (French Government)coreStrategic or Co-development PartnerPrimary funder through DDETS and Préfecture for operating social facilities, emergency shelter, asylum programs, and housing initiatives.
• Conseil Départemental de la GirondecoreStrategic or Co-development PartnerDepartmental government partner for funding, RSA reference/instruction, and unaccompanied minors protection.
• Bordeaux MétropolecoreStrategic or Co-development PartnerMetropolitan government partner for housing programs and territorial interventions.
• Mairies (Municipal governments)majorStrategic or Co-development PartnerLocal municipal partners including Bordeaux, Talence, and others for solidarity housing and social services.
• FSL (Fonds de Solidarité pour le Logement)majorStrategic or Co-development PartnerHousing solidarity fund partner for supporting housing access for vulnerable populations.
• Action LogementmajorStrategic or Co-development PartnerNational housing organization acting as reservataire for social residences.
• Agence Nationale de l'Habitat (ANAH)minorStrategic or Co-development PartnerNational housing agency partner for housing renovation and solidarity housing programs.
• ADIL (Agence Départementale d'Information sur le Logement)minorStrategic or Co-development PartnerDepartmental housing information agency partner.
• OFII (Office Français de l'Intégration et de l'Immigration)coreStrategic or Co-development PartnerGovernment agency that orients beneficiaries to CADA programs.
• CCAS de BordeauxmajorStrategic or Co-development PartnerMunicipal social action center partnership for peril measures and social service provision.
• AquitanisminorStrategic or Co-development PartnerSocial housing provider partnership for social permanent services in residences.
• France Travail (formerly Pôle Emploi)minorChannel Partner/ Reseller/ DistributorEmployment service partner for employment insertion programs.
• CPAM (Caisse Primaire d'Assurance Maladie)minorChannel Partner/ Reseller/ DistributorHealth insurance fund partner for accessing healthcare rights.
• CAF (Caisse d'Allocations Familiales)minorChannel Partner/ Reseller/ DistributorFamily benefits fund partner for rights access and benefits.

Scale indicators12 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• France Terre d'Asile: National association specialized in reception and support of asylum seekers and refugees, operating CADA, HUDA, and similar programs. Directly comparable to Diaconat's Pôle Asile Intégration across France.
• ADOMA: Leading operator of social residences and housing for vulnerable populations in France (subsidiary of CDC). Directly comparable to Diaconat's Pôle Habitat résidences sociales and intermédiation locative activity.
• Association Aurore: Major operator of CHRS, CADA, HUDA, LHSS, and emergency shelters across Île-de-France and other regions. Directly comparable to Diaconat across most of its six operational poles.
• Habitat et Humanisme: Federation providing social housing, pensions de famille, and accommodation for vulnerable populations. Directly comparable to Diaconat's intermédiation locative, pensions de famille, and Pôle Habitat services.
• Armée du Salut (Fondation de l'Armée du Salut): Faith-based operator of CHRS, emergency shelters, and social residences across France. Directly comparable to Diaconat's Pôle Urgence and Pôle Habitat operations, with similar Protestant/charitable origins.

Regional players

• Samu Social de Paris: Emergency social services operator focused on homeless individuals in Paris. Comparable to Diaconat's Pôle Urgence activities but geographically limited to the Paris region.

Broad incumbents

• Fondation Abbé Pierre: National foundation fighting poor housing and homelessness, operating CHRS, pensions de famille, and advocacy work. Directly comparable to Diaconat's Pôle Habitat and emergency shelter activities.
• Croix-Rouge française: France's largest humanitarian organization, providing emergency shelter, social housing, asylum reception, and emergency relief. Operates many of the same facility types as Diaconat (CHRS, CADA, LHSS) at national scale.
• Emmaüs France: Major national federation combating exclusion through housing, employment, and welcome communities. Comparable to Diaconat's integrated Pôle Urgence/Habitat/Insertion model, though operating at significantly larger scale.

Others

• Fédération de l'Entraide Protestante (FEP): Federation of Protestant social action organizations of which Diaconat is a member. Coordinates humanitarian corridor arrivals from Lebanon and provides network support, making it an ecosystem peer and partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@diaconatbordeaux
• Facebookfacebook.com/diaconatdebordeaux
• LinkedInlinkedin.com/company/diaconat-de-bordeaux
• Instagraminstagram.com/diaconat_bordeaux

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about Diaconat de Bordeaux