Diakonisches Werk Mönchengladbach e.V.

What Diakonisches Werk Mönchengladbach e.V. does

Diakonisches Werk Mönchengladbach e.V. is a registered Protestant welfare association (eingetragener Verein) founded in 1924 and headquartered in Mönchengladbach, North Rhine-Westphalia, Germany. Operating as a recognized free welfare provider (freier Träger der Wohlfahrtspflege), the organization delivers a multi-disciplinary portfolio across five divisions: Senior Care (five residential facilities — Ludwig-Weber-Haus, Haus Bungeroth, Otto-Zillessen-Haus, Heinrich-Rosenland-Haus, Helga-Stöver-Haus — plus ambulatory and day care), Social Services (addiction counseling, homelessness outreach via Café Pflaster, supported housing), Youth and Family (parenting and pregnancy counseling), Migration and Integration (refugee assistance, Jugendmigrationsdienst for ages 12–27), and Employment and Inclusion (Diakonie Neue Arbeit, Radstation bicycle stations, Wilhelm Kliewer Haus vocational integration). The organization employs approximately 650 staff across wholly-owned subsidiaries including Diakonie Pflege Mönchengladbach gGmbH, Diakonie Neue Arbeit MG, and PSG gemeinnützige Pflege-Servicegesellschaft mbH.

The underlying technology is standard nonprofit web infrastructure — a TYPO3-based website with Matomo analytics (cookieless mode, IP anonymization), Cookiebot consent management, YouTube extended-privacy embedding, Google Maps, locally-hosted Font Awesome, and external hosting via PLUTEX GmbH. IT modernization is underway with a Vodafone fiber partnership at Wilhelm Kliewer Haus. The organization's commercial laundry (Großwäscherei) at Diakonie Neue Arbeit serves hospitals and care homes, providing one of the few non-statutory revenue streams. No proprietary technology or AI/ML capabilities are evident.

Revenue mechanics rest on five streams: (1) statutory long-term care insurance (Pflegekasse) reimbursements at legally regulated Pflegesätze for the five care homes; (2) municipal and state social service contracts under SGB XII (social assistance), SGB IX (disability rehabilitation), and SGB VIII (child and youth welfare); (3) federal co-financed programs (BMFSFJ Jugendmigrationsdienst, BMUV AnpaSo, ESF/JTF outreach, ESF/REACT-EU Startklar); (4) donations processed via Altruja GmbH with encrypted transmission; and (5) commercial laundry revenue. Pricing follows legally regulated fee schedules published annually as PDFs. The organization is governed by an Aufsichtsrat chaired by Pfarrer i.R. Herbert Schimanski, with Tilman Henke becoming sole Vorstand from January 2026.

Name

Diakonisches Werk Mönchengladbach e.V.

Legal name

Diakonisches Werk Mönchengladbach e.V.

Website

https://diakonie-mg.de

Company type

Private

Founded year

1924

Operating status

Operating

Headcount range

1–10 employees

Short description

Diakonisches Werk Mönchengladbach e.V. is a 100-year-old Protestant welfare association in Mönchengladbach, Germany, delivering senior care, homelessness services, addiction counseling, refugee support, and employment integration across five residential facilities and multiple outreach programs, funded primarily by statutory insurance and municipal social service contracts.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (62412), Other Residential Care Facilities (62399), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Large Campus / Multi-Building Assisted Living Communities (HLADABAG), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Social welfare services
• Senior nursing care
• Homeless outreach
• Addiction counseling
• Refugee integration

Headquarters

HQ city

Mönchengladbach

HQ country

Germany

HQ region

Europe

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Statutory Health and Social Insurance Reimbursements: The majority of revenue derives from contracts with public payers — Pflegekasse (statutory long-term care insurance) for senior care services, and statutory health insurers for rehabilitation/nachsorge. Fee schedules are publicly disclosed on the organization's website for each care facility (Pflegesätze).
2. Government Social Service Contracts: Services in homelessness, addiction, youth/family, migration, and labor integration are funded through municipal and state contracts under SGB XII (social assistance), SGB IX (rehabilitation and participation of people with disabilities), SGB VIII (child and youth welfare), and related legislation. Funding from federal ESF/JTF programs co-financed by the EU supports specific projects.
3. Donations and Charitable Contributions: Individual donations are solicited through the website, newsletter, and magazine. Data processing for donor management is outsourced to Altruja GmbH for encrypted transmission. No address data is sold or rented to third parties.
4. Membership Fees: The organization operates as a registered association (e.V.) and likely generates revenue through member subscriptions, though specific figures are not publicly disclosed.
5. Laundry and Logistics Services: Diakonie Neue Arbeit operates a large commercial laundry (Großwäscherei) serving hospitals and senior care homes in the Hardt district, generating commercial revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

Diakonisches Werk Mönchengladbach e.V. is a non-profit Protestant welfare organization providing residential and ambulatory senior care, social counseling, youth and family services, homelessness support, addiction counseling, refugee integration, and labor market inclusion programs to individuals in Mönchengladbach, Germany. Services are delivered across five owned residential care facilities, ambulatory nursing stations, counseling centers, street-level outreach locations (Café Pflaster), and supported housing facilities, funded primarily through statutory health and long-term care insurance reimbursements and municipal social service contracts under the German SGB framework.

Product overview

Diakonisches Werk Mönchengladbach e.V. is a nonprofit welfare organization operating as a multi-service platform across five divisions: Senior Care (stationary care homes, day care, mobile nursing, and service living), Social Services (addiction counseling, homeless assistance, supported housing), Youth & Family (youth counseling, pregnancy support), Migration & Integration (refugee assistance, youth migration services), and Employment & Inclusion (vocational training, bicycle stations, sheltered employment). The portfolio includes five named care facilities (Otto-Zillessen-Haus, Haus Bungeroth, Ludwig-Weber-Haus, Helga-Stöver-Haus, Heinrich-Rosenland-Haus), multiple counseling and outreach programs, and employment integration centers. The organization employs approximately 650 staff and serves as an advocate for those in need across Mönchengladbach.

Differentiator

Problem solved

Functional benefit

Brands

• Eigene4Wände in MG: Landesinitiative (state program) for housing emergency assistance and homelessness prevention, funded by NRW state.
• Siebenbürgenhilfe
• Kinderhospiz Hermannstadt
• Wilhelm Kliewer Haus
• Diakoniestation
• Streetwork Café Pflaster

Products and services

• Ludwig-Weber-Haus Residential nursing home operated by Diakonie Pflege Mönchengladbach gGmbH, offering 24-hour care for 80 elderly residents in modern single rooms with private bathrooms, meals, administrative counseling, communal spaces, and daily recreational activities.
• Haus Bungeroth Residential and nursing home with 70 residents in 66 single rooms and 2 double rooms with bathrooms; features cafeteria, garden, and diverse recreational activities. Operated by Diakonie Pflege Mönchengladbach gGmbH.
• Otto-Zillessen-Haus Senior and service center (Senioren- und Dienstleistungszentrum) with 61 stationary care places (55 single, 3 double rooms) on 3 floors plus short-term care placements, with service apartments on upper floors. Located near Ev. Krankenhaus Bethesda.
• Heinrich-Rosenland-Haus Service-living facility with 29 one-and-a-half to two-room apartments (43-68 sqm) and integrated day care for 16 guests; houses the Diakoniestation mobile nursing service on the ground floor in the Ehrenstraße quarter of Mönchengladbach.
• Helga-Stöver-Haus Service-living complex with 34 one-and-a-half to three-room apartments (45-74 sqm) featuring separate sleeping areas, pantry kitchens, wheelchair-accessible design, and ground-floor terraces for seniors needing daily-living support.
• Ambulante Pflege (Diakoniestation) Mobile nursing and household assistance service providing home-based care to customers across all organizational facilities, led by Sabine Hillenbrands; reimbursed through statutory long-term care insurance (Pflegekasse) based on Pflegegrad.
• Tagespflege (Day Care) Day care service providing daytime care and support for 16 guests at locations including Heinrich-Rosenland-Haus and Otto-Zillessen-Haus, while residents spend evenings and nights at home. Covered by Pflegekasse with publicly published rate schedules.
• Servicewohnen Rental apartments with optional, individually selectable care and household services for seniors who manage independently but wish to access nursing and household support; available at Bungeroth, Helga-Stöver-Haus, and Otto-Zillessen-Haus.
• Erziehungsberatung (Parenting Counseling) Counseling services for families and children addressing educational challenges, parenting stress, family conflict, and child development support; free at point of delivery under SGB VIII.
• Schwangerschaftsberatung (Pregnancy Counseling) Pregnancy counseling providing support for unplanned pregnancies, guidance on birth and early childcare, and connection to financial assistance including the municipality's Verhütungsmittelfonds (contraception fund).
• Suchtberatung (Addiction Counseling) Addiction counseling services addressing problematic alcohol, medication, and digital media use; includes information groups, family support, youth sessions, aftercare, self-help group coordination, and ESF/JTF-funded outreach addiction support.
• Wohnungslosenhilfe (Homeless Assistance) Central counseling centers for homeless men (Kapuzinerstraße) and women (Oskar-Kühlen-Str.) under §§ 67ff SGB XII; also housing Café Pflaster, Streetwork, and Betreutes Wohnen supported living programs.
• Betreutes Wohnen (Supported Housing) Supported independent living for homeless women (§§67-69 SGB XII, 5-6 places), individuals with mental illness (§123 SGB IX), and ambulatory supported living for those with social difficulties; includes personal support, budget management, and healthcare coordination.
• Streetwork Café Pflaster Street-level outreach and day centers for people facing homelessness, addiction, and poverty; two locations (Kapuzinerstraße and Brucknerallee/Rheydt) offer affordable breakfast, hot meals, showers, laundry, and social-work referrals.
• Eigene4Wände in MG State-funded housing-loss prevention initiative providing free counseling for landlord-tenant conflicts, eviction defense, rent/energy debt management, and housing search support as part of the NRW 'Endlich ein Zuhause' program.
• Radstation (Bicycle Station) Secure bicycle parking facility serving as an employment-integration center for people with disabilities and long-term unemployed; offers training for bicycle mechatronics and operates two locations in Mönchengladbach (Hauptbahnhof) and Rheydt.
• Wilhelm Kliewer Haus Day care and integration facility in Hardter Wald providing employment support, vocational training, holiday programs (e.g., 'Grenzenlos Natur erleben') for disadvantaged children aged 8-12, and hosts the WaldCafé on Sundays; accommodated Special Olympics athletes during the 2023 World Games.
• Diakonie Neue Arbeit Employment and integration services including commercial laundry operations (Großwäscherei serving hospitals and senior care homes in the Hardt district), logistics, and the Wilhelm Kliewer Haus; provides vocational qualification and social-pedagogical support for people with disabilities.
• Jugendmigrationsdienst (Youth Migration Service) Counseling service for young migrants aged 12-27 covering educational pathways, language courses, professional integration, and social participation; funded by the Federal Ministry for Family Affairs (BMFSFJ) under the Kinder- und Jugendplan (KJP).
• Geflüchtetenhilfe (Refugee Assistance) Outreach social work supporting refugees with daily-life navigation, school/kindergarten integration, medical appointments, and connection to local support networks; coordinated with the city's refugee support department.
• Siebenbürgenhilfe (Transylvania Aid) Charitable support program for Transylvanian projects including the Hermannstadt Children's Hospice (Romania's only children's hospice), winter heating assistance for the elderly, and children's group support in Agnetheln.

Quantifiable outcome

• Over 40 women accessed subsidized contraception through the Verhütungsmittelfonds in its first year (2024)
• +3 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Partnerships

15 partnerships are on record, tiered minor and core.

• Alfred Kärcher SE & Co. KGminorGTM or Marketing Partner · 1 June 2025Kärcher, a global leader in cleaning technology with over 17,000 employees in 85 countries, donated an S 6 Twin sweeping machine to the Radstation of Diakonie Mönchengladbach at the main railway station. The donation supports the station's operations and environmental cleaning of outdoor areas.
• Borussia Mönchengladbach Women's Football TeamminorGTM or Marketing Partner · 1 May 2025Borussia Mönchengladbach's women's team participated in a joint art project with residents of Ludwig-Weber-Haus and Helga-Stöver-Haus under the Foundation for Hospital Art program. The team visited to unveil the collaborative Van Gogh paintings and discussed future activities including a visit to team training.
• Aktion Friedensdorf – Kinder in Not Mönchengladbach e.V.minorGTM or Marketing Partner · 1 January 2025Diakonie donated functional laptops (after secure data erasure) to Aktion Friedensdorf for use in the INUA project library in Mathare, Nairobi, Kenya. The project serves approximately 70 children and youth daily, providing free access to computers and educational resources.
• CEWEminorGTM or Marketing Partner · 1 January 2025CEWE co-sponsored the photography project 'Meine Sicht auf diese Stadt' (My View of This City) carried out by the homeless outreach service of Diakonie Mönchengladbach. The resulting photo exhibition was displayed at Sparkasse Mönchengladbach.
• Stadtsparkasse MönchengladbachminorGTM or Marketing Partner · 1 January 2025Hosted the photo exhibition 'Meine Sicht auf diese Stadt' at its branch on Alter Markt. Provided the venue for the carnival costume judging ceremony where Diakonie won 3rd place. Demonstrates ongoing community support for Diakonie's social mission.
• VodafonecoreTechnology or Integration · 1 July 2024Vodafone provides 'Business Internet Connect' and 'Business Internet Pro' services including fiber optic infrastructure (Glasfaser) for the Wilhelm Kliewer Haus in Hardter Wald. This partnership modernizes the organization's IT infrastructure, enabling improved digital service delivery and internal operations.
• PLUTEX GmbHcoreTechnology or Integration · 1 May 2024External hosting provider for the Diakonie Mönchengladbach website. Located at Hermann-Ritter-Str. 110, 28197 Bremen. A data processing agreement (AVV) is in place to ensure GDPR compliance for visitor data.
• BSV St. Hermann-Josef Speick e.V.minorGTM or Marketing Partner · 1 June 2023Local sports club that provided catering support (homemade salads, grilling) for the annual grillfest of the homeless services department, serving approximately 170 guests at Café Pflaster's garden.
• Bündnis für soziale Gerechtigkeit MönchengladbachcoreStrategic or Co-development Partner · 1 January 2023Eleven-organization coalition including Diakonie, Caritas, AWO, Paritätischer, DGB Mönchengladbach, and others advocating for social justice. Led by Wolfgang Fels, the coalition filed a citizens' petition demanding reopening of the NEW AG customer center closed in March 2023.
• Stadtverwaltung Mönchengladbach / Fachbereich Soziales und Wohnen, Abteilung GeflüchtetenhilfecoreStrategic or Co-development Partner · 1 January 2023Municipal refugee support department works in close coordination with Diakonie's outreach neighborhood social work for refugees. Located at Aachener Str. 2. Diakonie supports refugees assigned to city-provided housing in navigating daily life, language, schools, and official procedures.
• Rotary-Club Mönchengladbach / PflastermobilminorStrategic or Co-development Partner · 1 January 2023Rotary Club's mobile medical unit 'Pflastermobil' provides free medical care to homeless people at hotspots in the city, complementing Café Pflaster's services. The mobile clinic stops at known locations where Café Pflaster streetworkers maintain regular contact.
• Jobcenter MönchengladbachcoreStrategic or Co-development Partner · 1 January 2023Jobcenter refers long-term unemployed individuals to Diakonie's Radstation and Diakonie Neue Arbeit for employment integration measures (AGH, §16i SGB II). Provides funding for wages and qualification programs.
• Diakonisches Werk RumänienminorStrategic or Co-development Partner · 1 January 2023Diakonie Rumänien coordinates individual financial aid disbursements for people in need of medication or medical treatment in Transylvania, acting as the local implementation partner for Siebenbürgenhilfe's project funding.
• Ev. Krankenhaus BethesdaminorStrategic or Co-development Partner · 1 January 2023The Protestant hospital Bethesda is located near the Otto-Zillessen-Haus, enabling synergies in care coordination. The proximity is noted as a locational advantage for the senior and service center.
• Foundation for Hospital ArtminorStrategic or Co-development Partner · 1 January 2015US-based nonprofit organization founded in 1984 that coordinates art-painting sessions between hospital/residential care residents and sports teams and volunteers. The Foundation initiated the program with Borussia that Diakonie participates in, creating therapeutic art projects.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• SKM Rheydt - Katholischer Verein für soziale Dienste: Catholic social services provider jointly operating the Eigene4Wände housing loss prevention initiative with Diakonie. Operates overlapping homeless outreach, supported housing, and debt counseling services in the Rheydt district of Mönchengladbach.
• AWO Mönchengladbach: Workers' welfare organization (Arbeiterwohlfahrt) operating in Mönchengladbach with parallel service lines including elder care, family support, and social services. Co-participant in the Bündnis für soziale Gerechtigkeit and subject to the same NRW welfare funding pressures.
• Caritasverband Mönchengladbach: Catholic parallel welfare organization serving Mönchengladbach with comparable services across elder care, family counseling, homelessness, migration, and youth work. As the other freier Träger in the city, it directly competes for SGB-funded contracts, donor contributions, and volunteer engagement.

Broad incumbents

• Diakonie Deutschland: National umbrella organization of Protestant welfare providers in Germany. Sets sector standards, represents member organizations in federal policy, and co-published the NRW welfare funding survey that flagged the 16% cost-increase / 40% service-cut findings relevant to Diakonie MG.
• Lafim-Diakonie: Larger Diakonie group based in Potsdam, Brandenburg, where incoming CEO Tilman Henke previously served as commercial director. Operates residential care, social psychiatry, and youth services across multiple sites — relevant as institutional benchmark for the new CEO's playbook.
• Diakonisches Werk Neuss: Sister Protestant Diakonie organization in nearby Neuss, drawing Dr. Alf Scheidgen as incoming Vorstand in January 2026. Operates a comparable freier Träger portfolio of elder care, social services, and youth programs in a neighboring NRW city.
• Caritas Deutschland: National Catholic welfare federation operating as the largest competitor to Diakonie in Germany's freie Wohlfahrtspflege system. Comparable in scale, funding mix (SGB reimbursements, donations, member fees), and service portfolio spanning elder care, social services, and humanitarian aid.

Others

• pro familia Mönchengladbach: Family planning nonprofit co-administering the city's Verhütungsmittelfonds contraception fund with Diakonie MG, donum vitae, and Frauenberatungsstelle. Adjacent service provider in the local welfare ecosystem rather than a direct competitor.
• Paritätischer Wohlfahrtsverband NRW: Coalition partner of Diakonie MG in the Bündnis für soziale Gerechtigkeit and co-publisher of the NRW welfare sector survey. Operates as an umbrella for autonomous member nonprofits rather than as a direct service competitor.
• Evangelisches Krankenhaus Bethesda Mönchengladbach: Protestant hospital located adjacent to Otto-Zillessen-Haus, enabling care-coordination synergies. Functions as a referral source and clinical partner for Diakonie's residential care facilities rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=TK3ggSS8ONQ
• LinkedInlinkedin.com/company/diakonisches-werk-m%C3%B6nchengladbach-e-v-

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diakonisches Werk Mönchengladbach e.V.