Diakonisches Werk

What Diakonisches Werk does

Diakonisches Werk Pfalz (Diakonie Pfalz) is a non-profit charitable social welfare organization affiliated with the Protestant Church of the Palatinate (Evangelische Kirche der Pfalz) and operating under the national Diakonie Deutschland umbrella. The organization delivers a comprehensive portfolio of social services across the Pfalz and Saarpfalz regions of Rhineland-Palatinate, Germany, serving individuals and families facing life crises, debt, addiction, pregnancy conflicts, family breakdown, disability, aging, terminal illness, and forced migration. Service lines span free, in-person counseling, residential and ambulatory elderly care, hospice and palliative care, disability assistance, refugee integration, Protestant daycare, and continuing professional education.

The organization's service platform combines physical infrastructure with digital delivery. Physical infrastructure comprises 14 Häuser der Diakonie (regional community centers), more than 30 Ökumenische Sozialstationen (ecumenical home-care stations), 14 outpatient hospice and palliative advisory services, and over 30 member residential care facilities coordinated under the Diakonie Pfalz umbrella. Digital infrastructure includes seven dedicated online counseling portals covering social/life, debt, pregnancy, addiction (DigiSucht), family/parenting, women's, and refugee counseling, an online address finder keyed to postal codes, and the fortbildungen.diakonie-pfalz.de training portal.

The revenue model is a hybrid of church-tax subsidies (Kirchensteuer), statutory reimbursements under German social law (SGB) from Pflegekassen, Krankenkassen, and municipal contracts, individual and corporate donations, and fee-based professional training. Core social counseling is provided free of charge to clients; residential and hospice care are funded through statutory insurance plus resident contributions. The organization coordinates with the Diözesancaritasverband Speyer via the 1991 Ökumenische Arbeitsgemeinschaft Hospiz Pfalz/Saarpfalz, participates in the AG Diakonie in Rheinland-Pfalz and LIGA Rheinland-Pfalz umbrellas, and engages with Brot für die Welt and Diakonie Katastrophenhilfe on international development and disaster relief. The go-to-market motion is community-led, anchored in church-affiliated referral networks, the Häuser der Diakonie physical presence, and trust-based word-of-mouth across the regional population.

Name

Diakonisches Werk

Legal name

Diakonisches Werk Pfalz

Website

https://diakonie-pfalz.de

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Diakonisches Werk Pfalz is a non-profit Protestant social welfare organization delivering free counseling, elderly care, hospice, disability, and refugee services across the Pfalz/Saarpfalz region of Rhineland-Palatinate through 14 community houses, 30+ home-care stations, and seven digital counseling portals.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082)

akta.pro primary industry

Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH)

akta.pro secondary industries

Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Disability Services & Independent Living Support (BPAGACAG), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH), Companion Care & Social Support (non-clinical) (HLADAGAB)

Keywords

• Social welfare services
• Hospice palliative care
• Debt counseling services
• Family counseling services
• Disability assistance services

Headquarters

HQ city

Grünstadt, Grünstadt

HQ country

Germany

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Church Subsidies (Kirchensteuer): Core funding derived from the Protestant Church tax (Kirchensteuer), distributed through theDiakonie Deutschland umbrella and regional church bodies.
2. Government Contracts and Public Funding: Contractual agreements with public payers (Krankenkassen, Pflegekassen, Kommunen) for delivery of subsidized social services including debt counseling, refugee integration, hospice care, and elderly care. Payments are regulated by German social law (SGB).
3. Donations and Charitable Contributions: Individual donations, corporate donations, bequests (Erbe und Vermächtnis), and donations in lieu of gifts (Spenden statt Geschenke). Donors can contribute via online portal, bank transfer, or workplace giving.
4. Training and Professional Education Fees: Fee-based continuing education and training programs offered through the Diakonie Pfalz Fortbildungsportal to professionals in the social sector.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

Diakonisches Werk Pfalz is a Protestant church-affiliated social welfare organization delivering a comprehensive portfolio of counseling, care, and support services across the Pfalz and Saarpfalz regions of Germany. Its offerings span digital and in-person social and life counseling, debt and insolvency counseling, pregnancy and family counseling, addiction counseling (DigiSucht), women's and refugee counseling, ambulatory and inpatient hospice/palliative care, home nursing through ecumenical social stations, residential elderly care, disability assistance, Protestant daycare, and professional training for the social sector.

Product overview

Diakonisches Werk Pfalz is a charitable social welfare organization that operates as a platform of interconnected services rather than a single unified product. The organization provides a comprehensive portfolio of counseling and care services through both digital online platforms and physical facilities (Häuser der Diakonie). Digital services include various specialized online counseling offerings: Digitale Sozial- und Lebensberatung, Digitale Schuldnerberatung, Digitale Schwangerschaftsberatung, Digitale Suchtberatung (DigiSucht), Digitale Erziehungs- und Familienberatung, Digitale Beratung für Frauen, and Digitale Beratung für Geflüchtete. Physical services include ambulatory hospice and palliative care (Ambulante Hospiz- und Palliativ-Beratungsdienste), ecumenical social stations for home care (Ökumenische Sozialstationen), residential care facilities (Stationäre Pflegeeinrichtungen), disability assistance services (Hilfe bei Behinderung), Protestant daycare centers (Kindertagesstätten), and professional training programs (Fortbildungen). The digital and physical services are coordinated through the regional Häuser der Diakonie network spanning multiple locations across the Pfalz region.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitale Sozial- und Lebensberatung (Digital Social and Life Counseling) Digital social and life counseling offering online consultation for individuals experiencing acute life crises, financial hardship, or social difficulties.
• Digitale Schuldnerberatung (Digital Debt Counseling) Digital debt counseling providing online support for individuals dealing with financial difficulties, over-indebtedness, and insolvency matters.
• Digitale Schwangerschaftsberatung (Digital Pregnancy Counseling) Digital pregnancy counseling offering online consultation for expectant mothers and families on pregnancy, childbirth, and family planning.
• Digitale Suchtberatung (DigiSucht) Digital addiction counseling providing online support for individuals struggling with alcohol, drug, gambling, or behavioral addictions.
• Digitale Erziehungs- und Familienberatung (Digital Parenting and Family Counseling) Digital parenting and family counseling offering online consultation for families, parents, children, and youth facing family conflicts and parenting challenges.
• Digitale Beratung für Frauen (Digital Counseling for Women) Digital counseling services specifically for women facing stalking, violence, or related challenges, delivered remotely for accessibility and confidentiality.
• Digitale Beratung für Geflüchtete (Digital Counseling for Refugees) Digital counseling services for refugees and migrants providing guidance on integration, psychosocial support, and orientation in Germany.
• Häuser der Diakonie (Houses of Diakonie) 14 physical community centers across the Pfalz and Saarpfalz regions providing walk-in social counseling, family services, and community programs as local hubs for multiple service lines.
• Ökumenische Sozialstationen (Ecumenical Social Stations) Over 30 ecumenical home care stations providing ambulatory nursing care, domestic assistance, and medical care coordination for elderly and care-dependent individuals in their homes, co-managed with Caritas.
• Stationäre Pflegeeinrichtungen (Residential Care Facilities) Over 30 residential nursing and elderly care homes providing full-time residential care for elderly individuals who can no longer live independently at home.
• Ambulante Hospiz- und Palliativ-Beratungsdienste (Outpatient Hospice and Palliative Care Services) 14 outpatient hospice and palliative advisory services plus a children's and youth hospice service delivering end-of-life care, palliative support, and bereavement counseling in homes, care facilities, and hospitals.
• Hilfe bei Behinderung (Disability Assistance Services) Disability assistance services including counseling, supported independent living, housing assistance, employment support, and assistive technology for people with physical, intellectual, and psychiatric disabilities.
• Kindertagesstätten (Protestant Daycare Centers) Protestant daycare centers providing early childhood education and care services for children.
• Fortbildungen (Professional Training and Continuing Education) Fee-based continuing education and training programs for professionals and volunteers in the social services sector, delivered through the Fortbildungsportal (fortbildungen.diakonie-pfalz.de).
• Online Address Finder (Adressenfinder) Postal-code-based digital locator tool enabling citizens to find the nearest Diakonie service outlet by postal code and keyword within a 20km radius.

Quantifiable outcome

• 1,768 dying individuals accompanied by 523 trained volunteers in 2024
• +3 more outcomes

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core, minor and moderate.

• Ökumenische Arbeitsgemeinschaft Hospiz Pfalz/SaarpfalzcoreStrategic or Co-development Partner · 1 January 1991Founded in 1991 by the Diakonisches Werk Pfalz and the Diözesancaritasverband Speyer as an ecumenical alliance to coordinate hospice and palliative care services across the region. The alliance now encompasses 14 outpatient hospice services, one children's hospice service, and inpatient hospices, providing comprehensive end-of-life care.
• Diakonie DeutschlandcoreStrategic or Co-development PartnerNational umbrella organization for Protestant welfare in Germany. Diakonie Pfalz is affiliated as a regional member, receiving policy guidance, advocacy representation, and access to national programs including Bundesteilhabegesetz resources and the Wissen kompakt knowledge series.
• Brot für die Welt (Bread for the World)minorStrategic or Co-development PartnerProtestant development service organization supported by German churches. Diakonie Pfalz participates in international development and humanitarian aid initiatives under the Brot für die Welt umbrella, focusing on global poverty alleviation and development cooperation.
• Diakonie Katastrophenhilfe (Diakonie Disaster Relief)minorStrategic or Co-development PartnerDiakonie's disaster relief arm. Diakonie Pfalz participates in international emergency response and disaster relief operations coordinated through Diakonie Katastrophenhilfe.
• Diözesancaritasverband SpeyercoreStrategic or Co-development PartnerThe Catholic diocesan welfare association for the Speyer diocese. Diakonie Pfalz and Diözesancaritasverband Speyer operate the Ökumenische Arbeitsgemeinschaft Hospiz Pfalz/Saarpfalz together, share infrastructure for Ökumenische Sozialstationen, and coordinate in the LIGA Rheinland-Pfalz umbrella.
• AG Diakonie in Rheinland-PfalzcoreStrategic or Co-development PartnerRegional working group coordinating all Diakonie organizations within the state of Rheinland-Pfalz. Joint advocacy, quality standards, and policy coordination body headquartered in Mainz.
• LIGA Rheinland-PfalzmoderateStrategic or Co-development PartnerThe umbrella organization of the major free welfare associations in Rheinland-Pfalz (including Diakonie, Caritas, Paritätischer, Arbeiterwohlfahrt, etc.). LIGA represents the interests of free welfare organizations in state policy and coordinates social service delivery across the state.
• Evangelische Heimstiftung PfalzmoderateChannel Partner/ Reseller/ DistributorMember organization of Diakonie Pfalz providing housing and care services for elderly and disabled persons. Referenced as a partner organization through which individuals with disabilities access open assistance (Offene Hilfen) services.
• Evangelisches Diakoniewerk ZOARmoderateChannel Partner/ Reseller/ DistributorMember organization of Diakonie Pfalz providing services for people with disabilities. Referenced as a partner through which individuals access disability assistance services.
• Diakonissen Speyer-MannheimmoderateChannel Partner/ Reseller/ DistributorMember organization operating residential and ambulatory services for people with disabilities and elderly care. Referenced as a key partner for disability employment assistance (Integrationsfachdienste, Werkstätten für behinderte Menschen) and assisted living.
• CJD Jugenddorf WolfsteinminorChannel Partner/ Reseller/ DistributorMember organization of Diakonie Pfalz providing vocational training and employment services for people with disabilities. Listed as a provider of Ausbildungs-, Arbeits- und Beschäftigungsangebote (training, work, and employment programs) under the Diakonie disability services umbrella.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Diakonie Deutschland: National umbrella organization of the Protestant welfare association in Germany. Diakonie Pfalz operates as a regional member; the national body provides policy guidance, advocacy, and program coordination across social welfare, elderly care, disability services, and humanitarian aid, serving the same populations with overlapping services.
• Deutscher Caritasverband: National Catholic welfare umbrella and direct structural counterpart to Diakonie Deutschland. Operates parallel service lines (hospice, elderly care, counseling, refugee support) across Germany, often through diocesan Caritas associations including the Speyer diocese which partners directly with Diakonie Pfalz.

Regional players

• Diakonisches Werk Baden: Sister regional Diakonie organization in neighboring Baden, providing the same comprehensive service portfolio (counseling, elderly care, hospice, disability services) under the same national Diakonie Deutschland umbrella. Highly comparable operating model but serving an adjacent geography.
• Arbeiter-Samariter-Bund (ASB) Rheinland-Pfalz: Regional ASB association providing ambulatory care, elderly services, and social support in Rhineland-Palatinate. Operates as a regional welfare association with a comparable elderly care and social services portfolio to Diakonie Pfalz.

Direct peers

• Arbeiterwohlfahrt (AWO) Rheinland-Pfalz: One of the six major German Spitzenverbände der freien Wohlfahrtspflege, with regional presence in Rhineland-Palatinate. Provides directly comparable services (elderly care, family support, counseling, refugee integration) under a non-confessional welfare model.
• Diözesancaritasverband Speyer: The Catholic counterpart to Diakonie Pfalz in the same Rhineland-Palatinate region. Operates joint Ökumenische Sozialstationen and Ökumenische Arbeitsgemeinschaft Hospiz with Diakonie Pfalz, providing directly comparable social services (elderly care, counseling, hospice, family support) under the Catholic welfare umbrella.
• Malteser Deutschland: Catholic relief organization operating hospice and palliative services, ambulatory care, refugee support, and social counseling in Germany. Directly comparable to Diakonie Pfalz's hospice and social services portfolio, with growing overlap in ambulatory hospice services.
• Deutsches Rotes Kreuz (DRK) Landesverband Rheinland-Pfalz: Red Cross regional association in Rhineland-Palatinate providing elderly care, hospice, refugee support, family services, and ambulatory care, directly overlapping with Diakonie Pfalz's service lines under a humanitarian non-confessional umbrella.
• Johanniter-Unfall-Hilfe: Protestant-affiliated welfare organization providing hospice, elderly care, family support, and refugee services across Germany. Operates ambulatory hospice and palliative services comparable to Diakonie Pfalz's 14 ambulatory Hospizdienste.
• Paritätischer Wohlfahrtsverband Rheinland-Pfalz/Saarland: One of the six major German free welfare associations, active in Rhineland-Palatinate. Operates disability services, elderly care, refugee support, and counseling programs in direct competition with Diakonie Pfalz's service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/diakonisches-werk

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diakonisches Werk