Diakonisches Werk Frankfurt

What Diakonisches Werk Frankfurt does

Diakonisches Werk Frankfurt, operating under the public brand Diakonie Frankfurt und Offenbach, is a Protestant church-affiliated, registered nonprofit social services organization that delivers welfare services across Frankfurt am Main and Offenbach am Main, Germany. The organization operates a broad portfolio of facilities and programs including childcare centers (Kindertagesstätten, or Kitas), homeless shelters and outreach services, refugee and migrant integration programs, elderly care and day centers, disability support services, pastoral care, women's shelters, and psychosocial counseling. Its service infrastructure includes the WESER5 Diakoniezentrum, the Weißfrauen Diakoniekirche, the Grüneburgpark facilities, and multiple district offices across both cities, with headquarters at Kurt-Schumacher-Straße 31, 60311 Frankfurt am Main.

The organization is governed by the Evangelical Church in Hesse and Nassau (EKHN) framework and is overseen by Theologischer Geschäftsführer Markus Eisele. Operating quality is governed by ISO 9001 certification for daycare operations and DSG-EKD data protection compliance. Tangible output metrics reported in annual ERV reports include over 7,600 registered individuals served through the central housing system, more than 28,000 day-center visits annually, over 4,300 outreach contacts, and approximately 300 homeless individuals supported each year. Strategic partnerships include Diakonie-Stiftung Frankfurt, Stiftung Winterreise, AWO Offenbach, and the Frankfurt/Rhine-Main World Design Capital 2026 initiative.

The business model is non-commercial and mission-driven rather than revenue-generating: funding derives from church tax (Kirchensteuer) allocations routed via the EKHN, public-sector contracts with city and state governments, mandatory social insurance reimbursements (especially for elderly care), corporate and private donations, and fees for selected fee-based services such as Kita placements. There is no equity ownership, no venture funding, and no external capital markets exposure; the organization is a member of the Diakonie Deutschland federal association and operates under the federal Welfare Code (SGB) framework.

Name

Diakonisches Werk Frankfurt

Legal name

Evangelischer Regionalverband Frankfurt und Offenbach

Website

https://diakonischeswerk-frankfurt.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Diakonisches Werk Frankfurt is a Protestant-affiliated nonprofit social services provider operating childcare, homelessness, refugee, elderly care, disability, and counseling programs across Frankfurt am Main and Offenbach, Germany.

Ownership category

akta.pro rank

Product category

Social Welfare and Community Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Emergency and Other Relief Services (62423), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Refugee & Immigrant Support Services (BPAGAEAI), Disability Services & Independent Living Support (BPAGACAG), Affordable / Low-Income Assisted Living (Medicaid Waiver Focused) (HLADABAE), Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE)

Keywords

• Social welfare services
• Homeless assistance
• Refugee integration services
• Child daycare centers
• Pastoral counseling

Headquarters

HQ city

Frankfurt am Main

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels2 records

Marketing channels8 records

Core offering

Diakonisches Werk Frankfurt (Evangelischer Regionalverband Frankfurt und Offenbach) operates a comprehensive network of social welfare services across the Frankfurt and Offenbach region. Core offerings include homeless assistance (day shelters, street outreach, transitional housing), refugee and migration services (counseling, shelter, deportation observation at Frankfurt Airport), family and youth counseling, Protestant daycare centers (Kitas), early intervention for visually impaired children, senior care and nursing, addiction and debt counseling, pastoral care (telephone, chat, emergency), and neighborhood community programs. Services are delivered free or at low cost, funded by church contributions, donations, and public-sector contracts.

Product overview

Diakonie Frankfurt und Offenbach (Diakonisches Werk Frankfurt) is a social welfare organization operating under the Protestant Regional Association Frankfurt und Offenbach. The organization provides a diverse portfolio of social services organized into distinct operational areas: (1) Diakonische Dienste (Diaconal Services) centered at WESER5 Diakoniezentrum providing homeless assistance, street outreach, and multilingual EU citizen support; (2) Beratung und Therapie (Counseling and Therapy) including family, addiction, debt, and pregnancy conflict counseling; (3) Flucht und Integration (Refugee and Integration Services) offering migration counseling, shelter facilities, and airport refugee services including deportation observation; (4) Inklusion und Beratung (Inclusion and Disability Services) including LEBENSWEISEN supported living, early intervention SICHTWEISEN for visually impaired children with touch books, and MARTINUS housing for migrants with disabilities; (5) Evangelische Tageseinrichtungen für Kinder (Protestant Daycare Centers) operating dozens of Kitas across Frankfurt and Offenbach with ISO 9001 quality management; (6) Seelsorge (Pastoral Care) including Evangelische TelefonSeelsorge (phone, chat, email support), Notfallseelsorge (emergency pastoral care), and the historic Weißfrauen Diakoniekirche venue; (7) Menschen im Alter (Elderly Care) including nursing homes, senior residences, dementia care, and ambulatory care; (8) Soziale Stadt (Social City) including Quartiersmanagement in multiple districts and community programs; (9) Weiterbildungsakademie (Continuing Education Academy) providing training for Kita staff; (10) Kampagnen (Campaigns) including annual homeless fundraising campaigns and art projects. The organization also operates social businesses including Samt & Sonders secondhand market and ModeKreativ-Werkstatt creative workshop.

Differentiator

Problem solved

Functional benefit

Brands

• WESER5 Diakoniezentrum: Day center and homeless services facility in Frankfurt Bahnhofsviertel offering outreach social work, counseling, and temporary housing.
• Weißfrauen Diakoniekirche
• BIAzza-NordWest
• Evangelische TelefonSeelsorge
• Samt & Sonders Secondhand-Boutique
• ModeKreativ-Werkstatt

Products and services

• WESER5 Diakoniezentrum
• Evangelische TelefonSeelsorge
• Evangelische Tageseinrichtungen für Kinder (Kitas)
• Familien-, Erziehungs- und Jugendberatung
• Schwangeren- und Schwangerschaftskonfliktberatung
• Suchtberatung
• Schuldner- und Insolvenzberatung
• Wohnungslosenhilfe
• Alten- und Pflegeeinrichtungen
• LEBENSWEISEN
• Frühförderung SICHTWEISEN
• MARTINUS – Betreutes Wohnen für Migranten
• Migrationsberatung
• Quartiersmanagement
• ForuM-Studie
• Weißfrauen Diakoniekirche
• Weiterbildungsakademie
• Diakoniezentrum Gerber 15
• Evangelisches Hospiz
• Zentrum für Frauen
• Kirchlicher Flüchtlingsdienst am Flughafen
• Abschiebungsbeobachtung
• Bahnhofsmission
• Notfallseelsorge
• Samt & Sonders Secondhand-Markt
• ModeKreativ-Werkstatt
• Straffälligenhilfe
• Fühlbücher (Pfeifi-Bücher)

Quantifiable outcome

• 28000+ annual day center visits at WESER5 Diakoniezentrum, serving homeless individuals
• +3 more outcomes

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered minor.

• AWO OffenbachminorStrategic or Co-development PartnerAWO Offenbach supports people at the Teestube (tea room) run by Diakoniezentrum Gerber 15 in Offenbach, providing additional resources for people in need at this social services location.
• World Design Capital Frankfurt RheinMain 2026minorStrategic or Co-development PartnerDiakonie Frankfurt and the Weißfrauen Diakoniekirche are participating in the World Design Capital 2026 initiative, hosting barcamps and 'MENSCH.RAUM' (Human.Space) community and arts events to shape the future of the train station district.

Scale indicators5 records

Expansion highlights4 records

Direct peers

• Caritasverband Frankfurt e.V. Catholic counterpart to Diakonie Frankfurt operating the same broad portfolio (homeless services, refugee aid, daycare, elderly care, counseling) in the identical Frankfurt/Offenbach catchment — direct competitor for public contracts and donor funds.
• Sozialdienst katholischer Frauen Frankfurt: Catholic women's social service organization offering shelters, pregnancy counseling, and prostitution-exit support — directly mirrors Diakonie's Zentrum für Frauen and related women's services.
• Malteser Frankfurt: Catholic-rooted humanitarian organization running refugee services, social counseling, and emergency aid in the Rhine-Main area — overlapping with Diakonie's Bahnhofsmission, airport refugee service, and shelter portfolio.
• Deutsches Rotes Kreuz Frankfurt: German Red Cross chapter providing parallel services in refugee accommodation, homeless outreach, senior care, and family support — competing for the same Hessian municipal and federal contracts.
• Johanniter-Unfall-Hilfe Regionalverband Hessen/Rheinland-Pfalz/Saar: Protestant-affiliated humanitarian organization providing refugee and emergency social services in Hessen — competes on homeless services, family support, and emergency aid in the Rhine-Main metro.
• AWO Hessen Süd e.V. Arbeiterwohlfahrt chapter operating welfare services across Hessen-Süd, including in Frankfurt/Offenbach; collaborates with Diakonie on facilities like Gerber 15 and competes on daycare, senior services, and refugee programs.

Regional players

• Caritasverband für die Diözese Limburg: Catholic welfare body covering adjacent Rhine-Main-adjacent areas — operates similar service mix (homeless shelters, refugee aid, daycare) but in a different primary geography.

Emerging players

• Bethanien Diakonie Hessen: Faith-based social services provider in the greater Hessen area with overlapping service lines in disability support and assisted living — narrower portfolio but directly comparable mission.

Broad incumbents

• Der Paritätische Hessen: Umbrella organization for non-confessional and independent welfare providers in Hessen — coordinates competing service providers and shapes Hessian welfare policy relevant to Diakonie.
• Diakonie Hessen: State-level umbrella body for the Evangelical social welfare network in Hessen and Nassau — Diakonie Frankfurt is a member; provides coordination, advocacy, and shared services across all member organizations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xbsky.app/profile/ev-regionalverband.bsky.social
• Facebookfacebook.com/profile.php
• Instagraminstagram.com/evangelischer_regionalverband
• LinkedInlinkedin.com/company/diakonisches-werk-frankfurt

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diakonisches Werk Frankfurt