Dialogai

What Dialogai does

Dialogai is a Geneva-based non-profit association founded in 1982 that provides integrated LGBTQIA+ community services in the Geneva canton of Switzerland. Its core programs include Checkpoint Genève, a community health center offering sexual health, mental health, and wellness services to gay men, MSM, trans individuals, and their loved ones; Le Refuge Genève, an emergency shelter and long-term support facility for LGBTQIA+ youth experiencing family rejection or housing instability; an anti-discrimination program supporting victims of homophobic and transphobic violence; and a community health initiative emphasizing belonging as a health resource. The organization also runs a portfolio of community activities including Yoqueer inclusive yoga (operating on a 0–20 CHF sliding scale), LGBTIQ+ Randonnées hiking excursions, Cinéclub film screenings, Les Genevoix choir, ÉgaliTango, and Checkpoint Mobile outreach services delivered at partner venues such as saunas and bars.

Dialogai's business model is that of a community-based non-profit rather than a technology or commercial enterprise. Revenue is assembled from cantonal, federal, and municipal government subsidies (État de Genève, OFSP, Ville de Genève, and other Geneva municipalities), foundation grants (Oak Foundation, Fondation Coromandel, Aide Suisse contre le Sida), corporate donations (ViiV Healthcare, IKEA Vernier, Clarins), individual membership dues, and modest transactional revenue from an online shop and sliding-scale service fees. Go-to-market is community-led: outreach occurs through social media (Facebook, Instagram, YouTube, LinkedIn), a 12-times-yearly newsletter, partner venue visits, and word-of-mouth within the Geneva LGBTQIA+ community. The stated underlying technology stack is limited to communications tooling (Mailchimp, WhatsApp) for membership and event coordination, with no proprietary platform. The organization operated with approximately 16 staff and operates from Rue de la Navigation 11 in the Pâquis neighborhood of Geneva.

The association is independently governed by a committee led by President Matthias Erhardt, with no parent company or external ownership. In 2025, Dialogai became a founding member of the European Federation of Queer Shelters (EFQS), signaling a modest broadening of its strategic footprint from purely Geneva-based service delivery toward European-level coordination in the LGBTQIA+ shelter space. Ongoing programmatic diversification (yoga, hiking, choir, tango, a new Inclusive Theater initiative) suggests continued incremental deepening of its community offering rather than scale expansion.

Name

Dialogai

Legal name

Dialogai

Website

https://dialogai.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

LGBTQ+ Community Health and Social Services

NAICS

Human Rights Organizations (813311), Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro industry

PRIMARYBPAGAFAE

LGBTQ+ Rights & Advocacy Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Civil Rights, Advocacy & Public Policy Organizations

Keywords

• LGBTQ+ community services
• Sexual health services
• Youth shelter services
• Anti-discrimination support
• Community health outreach

Headquarters

HQ city

Geneva

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Membership and donations: Dialogai operates as a non-profit association funded through member contributions, donations from private individuals, and support from foundations. Becoming a member allows supporters to vote at general assemblies and receive benefits.
2. Government subsidies: Supported by État de Genève (Geneva State), Office fédéral de la santé publique OFSP (Swiss Federal Office of Public Health), Ville de Genève (City of Geneva), and various municipal governments. Also supported by Aide Suisse contre le Sida.
3. Shop sales: Operating an online shop selling inclusive and engaged products including accessories, clothing, and everyday items. Proceeds support the association's mission.
4. Service fees: Some services like yoga classes (Yoqueer) operate on a donation/sliding scale model (0-20 CHF per session) with no one turned away for inability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Dialogai is a Geneva-based non-profit association that provides LGBTQIA+ community services, including the Checkpoint Genève sexual health center, the Le Refuge Genève youth shelter, anti-discrimination victim support, community health programming, and a range of community activities (yoga, hiking, film club, sexology workshops). Revenue is generated from government subsidies, foundation grants, donations, membership fees, sliding-scale service fees, and an online shop.

Product overview

Dialogai is a Geneva-based community association founded in 1982, offering a comprehensive portfolio of services for LGBTQIA+ individuals. The core services include Checkpoint Genève (a community health center providing sexual health, mental health, and general health services), Le Refuge Genève (a youth shelter for LGBTQIA+ youth in difficulty), community health projects, and anti-discrimination support. The organization provides various health-focused services including Checkpoint Mobile outreach at partner venues, sexology workshops, Chemsex support groups, and wellness offerings like Reiki. Community activities include Yoqueer yoga classes, Cinéclub film screenings, and LGBTIQ+ Randonnées hiking group. Additional offerings include a training catalog, an online shop, venue rental, and a monthly newsletter. The portfolio operates as an integrated ecosystem supporting LGBTQIA+ health, wellbeing, community connection, and rights advocacy.

Differentiator

Problem solved

Functional benefit

Brands

• Checkpoint Genève: A health center for gay men and other men who have sex with men, as well as trans* people and their loved ones.
• Le Refuge Genève

Products and services

• Checkpoint Genève A community health center serving gay men, men who have sex with men (MSM), trans individuals, and their loved ones, providing sexual health services, mental health support, general health consultations, chemsex support groups, sexology workshops, and wellness services such as Reiki.
• Le Refuge Genève A welcoming space and shelter for LGBTQIA+ youth in difficulty, providing emergency shelter, longer-term housing support, social integration assistance, and community connection for those facing exclusion, family rejection, or homelessness.
• Lutte contre les discriminations (Anti-discrimination support) Support and accompaniment for victims of homophobic or transphobic violence, providing listening, advice, and orientation services.
• Catalogue de formations (Training catalog) Educational offerings and professional training programs related to LGBTQIA+ topics, discrimination prevention, and inclusive practices, delivered to organizations and professionals.
• Le Shop de Dialogai Online shop offering inclusive and committed products including accessories, clothing, and everyday items, with proceeds supporting the association's mission.

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• État de Genève (Geneva State)coreOthers · 1 January 2021Major government funder providing operational subsidies for Dialogai's services including Checkpoint Genève, Le Refuge Genève, and anti-discrimination programs.
• Office fédéral de la santé publique OFSP (Swiss Federal Office of Public Health)coreOthersFederal government health office providing funding and policy support for HIV prevention and LGBTQ+ health initiatives.
• Ville de Genève (City of Geneva)coreOthersMunicipal government providing funding and institutional support for community services.
• Aide Suisse contre le SidacoreStrategic or Co-development PartnerSwiss AIDS organization providing support for HIV prevention and sexual health programming.
• European Federation of Queer Shelters (EFQS)coreStrategic or Co-development PartnerDialogai is a founding member of this European network of LGBTQ+ shelters and welcoming structures. Founded in 2025, EFQS aims to strengthen cooperation between shelters, share best practices, and advocate for equitable access to safe spaces for young LGBTQ+ people in Europe.
• LocadossupportingStrategic or Co-development PartnerSocio-cultural animation structure for young people that provided renovation and development work for Le Refuge Genève.
• Various municipal governments (Anières, Bernex, Carouge, Chêne-Bourg, etc.)supportingOthersMultiple Geneva municipalities providing local funding support.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• MAG Jeunes LGBT: French LGBTQ+ youth organization providing support, helplines, and community programs. Comparable to Le Refuge Genève's youth-shelter mission and Dialogai's anti-discrimination work with overlapping francophone community and youth-focus.
• Tels Quels (Belgium): Brussels-based LGBTQ+ association providing community space, health information, and advocacy. Comparable to Dialogai as a francophone-region LGBTQ+ community association with a co-located mix of health, social, and community programming.
• Aide Suisse contre le Sida (Swiss AIDS Federation): Swiss national HIV/AIDS organization and current Dialogai partner. Highly comparable as it funds and supports sexual health programming for MSM and other at-risk populations in Switzerland, operating with similar public-health and advocacy mandates.
• Çavaria (Belgium): Flemish/Belgian LGBTQ+ umbrella and advocacy organization providing community services, anti-discrimination support, and policy advocacy. Comparable as a francophone-region peer with a similar integrated LGBTQ+ services mandate.
• Le Refuge (France): French national association operating emergency housing for young LGBTQ+ people rejected by their families. Directly comparable as the originator of the "Le Refuge" model that Le Refuge Genève was founded upon, with the same mission and shelter-based service design.
• Transgender Network Switzerland (TGNS): Swiss national advocacy and peer-support organization for trans and non-binary people. Comparable as a Swiss LGBTQ+ NGO providing community, advocacy, and support services to a population that is also a primary segment for Dialogai.
• Pink Cross (Schweizerische Dachorganisation): Umbrella organization of Swiss LGBTQ+ groups. Comparable as a national coordination, advocacy, and funding-conduit body serving member organizations with overlapping goals to Dialogai.
• Fondation Agnodice: Swiss foundation focused on LGBTQ+ health, including sexual health and HIV prevention. Comparable as a Geneva-region peer addressing the same target populations (MSM, trans individuals) with a health-focused service mix similar to Checkpoint Genève.
• Centre LGBT Paris Île-de-France: Paris-based LGBTQ+ community center offering health, social, and cultural services under one roof. Highly comparable as an integrated-service model echoing Dialogai's Checkpoint + Le Refuge + community activities structure.

Broad incumbents

• ILGA-Europe: European-wide LGBTQ+ advocacy umbrella coordinating policy work across member organizations including Dialogai. Comparable as a higher-level advocacy and network body whose mandate directly overlaps with Dialogai's rights and anti-discrimination work.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCKdrTEZsv3CkCB2Zp7fJ8eg
• Facebookfacebook.com/dialogai.geneve
• LinkedInlinkedin.com/company/dialogai
• Instagraminstagram.com/dialogai_geneve

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dialogai