DialogicaLab

What DialogicaLab does

DialogicaLab is an Italian social cooperative (Cooperativa Sociale a r.l.) founded in 2006 and headquartered in Milan, operating as a professional services firm organized around Scienza Dialogica (Dialogic Science), a scientific discipline developed over 30 years at the University of Padova under Prof. Gian Piero Turchi for measuring and analyzing human interactions. The company delivers its methodology through two proprietary assessment tools — the Network Cohesion Index (NCI) for multi-actor network analysis and the Impact and Sustainability Assessment (ISA) for measuring organizational impact across T0/T1/T2 phases — alongside a portfolio of structured consulting services.

The service offering is segmented into six domains: Engagement, Assessment, Project Design & Sustainability, People & Wellbeing, Impact & Funding, and Academy & Research. DialogicaLab serves four primary vertical segments — non-profit entities (cooperatives, foundations, NGOs), public administration (municipalities, health authorities, regions, universities), private companies (ESG, welfare, diversity & inclusion divisions), and funding entities (community, banking, and corporate foundations) — with engagement models tailored to each, including co-programmazione and co-progettazione processes for the public sector.

The business model combines quote-based professional consulting with blended-format Academy training courses (e.g., Manager Community Maker at €1500+ VAT per participant, with ECM credits for healthcare professionals). The company operates as a member-owned cooperative with no external investors, no parent company, and a team of 17. Distribution is direct and domestic (Italy), augmented by academic partnerships with the University of Padova and UniE-Learning, and a job-distribution partnership with the Coopmatch platform.

Name

DialogicaLab

Legal name

Dialogica Cooperativa Sociale a r.l.

Website

https://dialogica-lab.eu

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

DialogicaLab is a Milan-based social cooperative founded in 2006 that provides consulting and proprietary assessment tools grounded in Scienza Dialogica, a University of Padova methodology for measuring human interactions, serving public administrations, non-profits, private companies, and funding entities in Italy.

Ownership category

akta.pro rank

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Professional Consulting Services: Engagement, Assessment, Project Design & Sustainability, People & Wellbeing, and Impact & Funding consulting services delivered to public and private organizations
2. Academy Training Courses: High-level certification courses including Manager Community Maker (€1500+ VAT) and Supervisor in Welfare programs, with ECM credits for healthcare workers and social workers

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

DialogicaLab is a social cooperative that provides consulting services and proprietary assessment tools based on Scienza Dialogica, a scientific discipline developed at the University of Padova. It measures human interactions and network cohesion for organizations, and offers certification training through its Academy on topics such as community welfare and impact management.

Product overview

DialogicaLab is a social cooperative that offers a portfolio of consulting services and proprietary assessment tools centered on Dialogical Science, a scientific methodology developed at the University of Padua for measuring and analyzing human interactions. The core products include ISA (Impact and Sustainability Assessment) and NCI (Network Cohesion Index), which are in-house analytical tools for evaluating organizational impact, sustainability, and network cohesion. The company also provides training programs through its Academy, including the Manager Community Maker course and the Supervisori nel Welfare di Comunità course, which teach the Communityholder Engagement methodology. The service offerings are organized into six categories: Engagement, Assessment, Project Design & Sustainability, People & Wellbeing, Impact & Funding, and Academy & Research, all applying the Dialogical Science framework to help public and private organizations increase their positive impact on community cohesion and sustainability.

Differentiator

Problem solved

Functional benefit

Products and services

• ISA (Impact and Sustainability Assessment) Assessment tool that measures the impact and sustainability of organizations or projects by evaluating the culture of generative resource use within project communities through multiple measurement phases (T0, T1, T2).
• NCI (Network Cohesion Index)

Quantifiable outcome

• Scientific measurement of community cohesion degree enabling evidence-based decision-making for impact and sustainability

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Università degli Studi di PadovacoreStrategic or Co-development PartnerLong-standing academic partnership for the development and application of Scienza Dialogica research program. The Dialogic Science framework was formalized by Prof. Gian Piero Turchi at the university, and DialogicaLab continues to collaborate on tools like the Network Cohesion Index. Also includes collaboration with the 'Language Computing and Human-AI Interaction' laboratory for Machine Learning development of the digital NCI.
• Università e-Learning (UEL) / Università di PadovacoreStrategic or Co-development PartnerCollaboration for the 'Management per l'Impatto e Sostenibilità' (Impact and Sustainability Management) program, listed as a master/course offering through UEL at University of Padova.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Fondazione Sodalitas: Italian foundation promoting corporate social responsibility and sustainability practices among Italian companies and their supply chains. Overlaps in serving Italian corporates on ESG, welfare, and sustainability program design with similar consulting and training offerings.
• Open Impact: Italian consultancy specialized in social impact evaluation, ESG reporting, and sustainability advisory for non-profits and corporates. Directly comparable in offering impact measurement tools and training to the same Italian third-sector and corporate buyer base.
• ALTIS - Universit\u00e0 Cattolica del Sacro Cuore: Italian university research and education center focused on sustainability, CSR, and impact measurement. Comparable academic-adjacent Italian entity combining research-based methodology with executive training and consulting for the same sustainability and welfare buyer segments.
• Avanzi Sostenibilit\u00e0 per Azioni: Italian sustainability advisory firm providing strategic consulting, impact measurement, and ESG services to non-profits, public bodies, and private companies. Closely comparable as a domestic Italian sustainability consultancy offering measurement and advisory services across overlapping customer segments.
• Human Foundation: Italian impact measurement and research foundation focused on social impact assessment, impact investing, and welfare outcomes. Highly comparable given shared focus on scientifically grounded measurement of social impact and welfare programs in Italy.
• GrantLab: Italian fundraising and grant writing consultancy serving non-profits, foundations, and public entities. Comparable as a domestic Italian third-sector consultancy offering bid writing, project design, and impact advisory services.

Broad incumbents

• Social Value International: Global network promoting Social Return on Investment (SROI) and social value measurement methodology. Comparable as an established, broader-scope player in social impact measurement whose frameworks compete with DialogicaLab's proprietary indices in the same conceptual space.

Emerging players

• Impact Hub Italy: Italian node of the global Impact Hub network supporting social entrepreneurs and impact-driven organizations. Partially comparable as an ecosystem player serving Italian non-profits and social enterprises with adjacent capacity-building, training, and consulting services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights6 records

Customer concentration

• Xx.com/dialogicalab
• YouTubeyoutube.com/watch?v=QsHLm2ak8n0
• LinkedInlinkedin.com/company/dialogicalab

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DialogicaLab