Diartis Solutions AG

What Diartis Solutions AG does

Diartis Solutions AG is a Swiss software company headquartered in Lenzburg, Switzerland, founded in 2022 as a spin-off from Diartis AG. It develops web-based case management software primarily for the DACH region (Germany, Austria, Switzerland), serving public-sector organizations, social insurance providers, healthcare institutions, and social services agencies. The company operates with a headcount of approximately 15–20 employees and serves an estimated 150–500 customer organizations across multiple regulated verticals.

The company's core product portfolio comprises CASEnet, a general-purpose case management platform; TEILHABEnet, tailored to disability and participation administration; ARInet, focused on labor-market integration programs; and Momo, a generative-AI documentation assistant launched in 2026 and embedded within CASEnet. The platform is built on a proprietary modular framework that supports deep per-customer configuration of forms, roles, workflows, and integrations, with recent capability additions including two-factor authentication (August 2023) and version 4.6 of CASEnet (December 2023). Deployment is web-based and oriented toward compliance with Swiss and EU data-protection requirements typical of public-sector and insurance customers.

The business model combines subscription-based software licensing with associated professional services for implementation, customization, training, and ongoing support. Go-to-market is direct, focused on DACH regulated customers. In July 2024, Swiss Post (Die Post) acquired a 70% majority stake in the Diartis Group, providing both capital and access to postal-network distribution channels. Founder Philip Suter was succeeded as CEO by Beat Hohermuth in April 2024, marking a transition toward scale-stage leadership.

Name

Diartis Solutions AG

Legal name

Diartis Solutions AG

Website

https://diartis.solutions

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Short description

Diartis Solutions AG is a Swiss web-based case-management software vendor serving public-sector, insurance, healthcare, and social-services organizations across the DACH region through its CASEnet, TEILHABEnet, ARInet, and Momo AI products. The company has been majority-owned by Swiss Post since 2024.

Ownership category

akta.pro rank

Product category

Case Management Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ)

akta.pro secondary industry

Business Rules & Decision Management Platforms (BRMS/DMN) (HDAEAKAG)

Keywords

• Case management software
• Social services software
• Labor integration solutions
• Healthcare documentation systems
• Government case management

Headquarters

HQ city

Lenzburg

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Licensing and Subscriptions: Diartis generates revenue primarily through software licensing of their CASEnet, TEILHABEnet, and ARInet platforms. Products are available as standardized base solutions with optional customization and additional features. Hosting services are optionally included with their solutions.
2. Implementation and Customization Services: Revenue is generated through implementation services, customization of solutions to customer-specific processes, and configuration of the modular software framework to individual organizational requirements.
3. Hosting Services: Optional hosting services are offered for customers who prefer not to manage their own infrastructure, providing managed application hosting including production and test environments.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Diartis Solutions AG develops and sells web-based, platform-independent case management and documentation software for social services, healthcare, disability, and labor integration organizations in the DACH region. The core product portfolio comprises CASEnet (multi-purpose case management), TEILHABEnet (participation-oriented documentation for disability and care institutions), ARInet (labor integration client management), and Momo (an AI assistant for documentation drafting), delivered as standardized base solutions with configuration, customization, and managed hosting services.

Product overview

Diartis Solutions AG develops and distributes case management software solutions for the DACH region (Germany, Austria, Switzerland). The portfolio consists of three core web-based products: CASEnet as the foundational case management platform, TEILHABEnet as a participation-oriented documentation system for disability and care institutions, and ARInet as a specialized client management solution for employment integration programs. These products share a modular architecture built on a common software framework (XML, T-SQL) allowing for extensive customization. The Momo AI assistant integrates with CASEnet to provide generative AI capabilities for documentation workflows. The Diartis Academy provides complementary E-learning and knowledge management services. Individual custom solutions can be developed on the existing framework for specific client needs.

Differentiator

Problem solved

Functional benefit

Brands

• CASEnet: Web-based case management software used across multiple domains including employment services, inter-institutional collaboration, insurance, and psychiatric/social services.
• TEILHABEnet
• ARInet
• Momo

Products and services

• CASEnet Web-based, platform-independent case management software used across employment integration, social services, insurance, and healthcare sectors. Offers modular configuration, role-based access control, customizable workflows, and integration with Microsoft Office, email, and TOTP-based two-factor authentication.
• TEILHABEnet Participation-oriented documentation system for institutions serving people with physical or psychological impairments, residential and ambulatory housing, and addiction services. Provides needs assessment, customizable documentation workflows, and comprehensive billing data preparation.
• ARInet Client management solution for providers of labor integration and employment programs, providing case documentation, workplace and course administration, address management, and activity planning and control. Available as an immediately deployable standardized solution with customizable configurations.
• Momo AI assistant integrated directly into CASEnet that assists with daily case documentation by generating draft reports, answering recurring questions, and adapting to each organization's specific terminology, registers, and processes. Uses generative AI and natural language processing. Available on desktop and mobile.
• Diartis Academy Digital learning content division providing E-learning services, staff training, coaching, and knowledge management. Offers Learning Management System as a Service and produces video and digital learning elements for customers and partners.
• Individual Solutions (Individuallösung) Custom software solutions built on the existing CASEnet and TEILHABEnet framework, tailored to specific organizational requirements through XML configuration and T-SQL development for customers with bespoke processes.

Quantifiable outcome

• More time for actual case work with clients through AI-assisted documentation
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature4 records

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Vivendi (C&S Computer und Software GmbH): Vivendi is one of the leading case management and documentation suites for social services, youth welfare, disability and psychiatric care organizations in the DACH region, directly overlapping Diartis's CASEnet/TEILHABEnet domains and competing for the same public-sector buyers.
• PROSOZ Herten GmbH: PROSOZ is a long-standing German software house focused on social welfare, youth services, employment integration and case management software, competing head-to-head with Diartis for municipal and cantonal contracts in the DACH public sector.
• Sozion GmbH (Haufe Group): Sozion provides case management software specifically for social services and Eingliederungshilfe providers in Germany, directly overlapping Diartis's TEILHABEnet use cases and serving the same regulated social-services customer base.

Regional players

• AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern): AKDB is a Bavarian government-affiliated IT provider delivering case management, citizen services and social welfare software for thousands of municipalities in southern Germany, a comparable public-sector-focused vendor targeting a closely overlapping buyer profile.
• MACH AG: MACH provides public-sector case management, document management and workflow software to German ministries and agencies, making it a comparable regional player whose public-sector focus and DACH footprint closely mirrors Diartis's go-to-market.

Broad incumbents

• ServiceNow: ServiceNow's Customer Service Management and Public Sector Digital Workflows offer enterprise-grade case management platforms increasingly used by governments and large enterprises, representing a broad incumbent threat to niche players like Diartis in case/routing workflows.
• SAP SE: SAP's public sector and healthcare modules provide large-scale case, ERP, and process management capabilities to European governments and insurers, posing a broad incumbent threat to specialized DACH social-services case management vendors.
• Microsoft (Dynamics 365 / Power Platform): Microsoft Dynamics 365 Customer Service and the Power Platform (including Microsoft Cloud for Government) enable configurable case management on a global, hyperscaler-backed stack, representing a broad incumbent alternative for the public sector and enterprise customers Diartis targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/diartissolutions
• LinkedInlinkedin.com/company/diartissolutions
• Instagraminstagram.com/diartis.solutions
• TikToktiktok.com/@diartissolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diartis Solutions AG