DIBAM

Name

DIBAM

Legal name

Servicio Nacional del Patrimonio Cultural

Website

https://dibam.cl

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Cultural Heritage Services

NAICS

Museums (712110), Historical Sites (712120), Public Administration (92)

akta.pro primary industry

Cultural Heritage Institutions (Archives, Historic Houses, Monuments Foundations) (THAJADAI)

akta.pro secondary industries

Culture, Education & Heritage Intergovernmental Organizations (BPADAAAL), Museums & Heritage Sites (History, Science, Specialty) (BPAGAHAA), Indigenous & Community Cultural Institutions (THAJADAK), Stakeholder Engagement, Indigenous/Tribal Consultation & Social Impact (SIA) (EUAHAAAH)

Keywords

• Cultural heritage services
• Public museum operations
• National library services
• Archival preservation services
• Indigenous heritage programs

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Budget Allocation: Serpat operates as a government service funded through the national budget, providing free services to citizens. The institution receives annual government appropriations distributed across regional offices, museums, libraries, and archives throughout Chile.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

DIBAM, operating as Servicio Nacional del Patrimonio Cultural (Serpat), is Chile's national cultural heritage authority managing the country's network of museums, libraries, archives, and cultural programs. It provides free universal access to 28 national museums, 16 regional museums, the National Library, regional libraries, the National Archives, and the Cineteca Nacional film archive, along with digital platforms and community cultural programs for all Chilean citizens.

Product overview

DIBAM (Servicio Nacional del Patrimonio Cultural) is Chile's government cultural heritage service operating a comprehensive portfolio of museums, libraries, and archives. The institution manages national museums (Museo Nacional de Bellas Artes, Museo Nacional de Historia Natural, Museo Histórico Nacional), regional and specialized museums across all 16 regions, the National Library with digital collections (Biblioteca Nacional Digital, Memoria Chilena), a network of public libraries including mobile Bibliomóviles services, the National Archives, and the Cineteca Nacional with over 700 digital films. Supporting digital platforms include the Biblioteca Pública Digital, virtual museum tours, the SIAC citizen attention system, and the SIGPA intangible heritage information system. Cultural programs include El Menú de Chile culinary heritage awards and the Sello Artesanía Indígena certification.

Differentiator

Problem solved

Functional benefit

Products and services

• Cineteca Nacional de Chile - Plataforma Digital

Quantifiable outcome

• 13,481 visitors reached during single Día del Patrimonio Cultural event
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Universidad de Las AméricascoreStrategic or Co-development Partner · 1 October 2025Partnership for the 'Escuela de Economía Solidaria Indígena' program, providing business training, marketing education, and entrepreneurship support to indigenous entrepreneurs. The university provides venue and academic support for the program which covers business planning, commercialization, accounting, and social media marketing.
• TeletónminorStrategic or Co-development PartnerCollaboration for heritage day celebrations, with Teletón hosting activities at its 15 centers across Chile. Serpat provides cultural programming and educational content through library services at Teletón facilities.
• Municipalidad de MaculminorStrategic or Co-development PartnerJoint organization of the Macul Fiesta Patrimonial, featuring traditional music, crafts, and cultural activities as the central heritage event in the Metropolitan Region.
• Nida TerritoriominorStrategic or Co-development PartnerAcademic research collaboration for the 'Geografías Paralelas' exhibition at Museo Ciudadano Vicuña Mackenna, developed by researcher Carolina Maturana focusing on migrant women's experiences.
• Corporación Cultural de Lo BarnecheaminorStrategic or Co-development PartnerCollaboration using immersive virtual reality technology to showcase archaeological discoveries like the Niño del Cerro El Plomo, providing innovative heritage experiences.
• Asociación Jacha MarkaminorStrategic or Co-development PartnerPartnership with Quechua and Aymara communities for solstice celebrations at Cerro Chena Pucará, preserving indigenous cultural practices.
• Asociación We KuyenminorStrategic or Co-development PartnerPartnership with Mapuche communities through the 'Ruca Carmelita Llanquileo' for rogativa ceremonies and cultural preservation activities.
• Ilustre Municipalidad de SantiagocoreStrategic or Co-development PartnerIntegration into the Pladetur (Plan de Desarrollo Turístico Comunal) committee, proposing relationships between cultural spaces and gastronomic commerce for tourism development in Santiago's historic center.
• Ilustre Municipalidad de Lo BarnecheaminorStrategic or Co-development PartnerJoint exhibition of Violeta Parra's arpilleras at Centro Cultural de Lo Barnechea, with pieces from Universidad Católica's collection.

Scale indicators8 records

Recent moves6 records

Expansion highlights4 records

Peers

• British Library:

Broad incumbents

• Smithsonian Institution: The U.S. national museum and research complex operating a federation of free-admission museums, libraries, and archives. Directly comparable to Serpat as a federally mandated cultural heritage authority combining museums, libraries, and digital collections with free public access.
• Library of Congress: The U.S. national library and legislative research institution with extensive digital collections (loc.gov), comparable to Serpat's Biblioteca Nacional and BPDigital, sharing a mandate of preserving national bibliographic and cultural assets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@patrimonio_cl
• Facebookfacebook.com/patrimoniochile
• Instagraminstagram.com/servicio_patrimonio
• LinkedInlinkedin.com/company/dibam

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DIBAM