What Digital Planning does

Digital Planning Limited is a UK-based digital engineering consultancy headquartered at the Advanced Technology Innovation Centre in Loughborough, England. Founded in 2021 and operating with approximately 9 employees, the firm delivers eight interconnected service capabilities — including automation, AI and decision intelligence, managed IT and cyber security, software platforms, and diagnostics — to clients in manufacturing, logistics, healthcare, and professional services. Its flagship proprietary product is Metis, a context-aware AI operating system designed to allocate resources, optimise rosters, and solve complex operational decisions in seconds, explicitly positioned as a dynamic alternative to static ERPs.

The business generates revenue through professional services engagements scoped via discovery workshops, with fixed proposals and phased delivery plans. Pricing is not publicly disclosed, but the firm emphasises a risk-reversal approach wherein it does not expect payment if a tangible transformation plan is not delivered. Go-to-market is enterprise field sales with senior team involvement from day one, targeting UK clients across four named verticals. Notable customers include Zhoosh Benefits, St. James's Place and its partner practices, SoundingBoard, 1284 Communications, Leicester Riders Basketball Club, and a University of Derby research partnership for healthcare AI.

The firm is founder-owned, bootstrapped, and holds ISO 9001, ISO 27001 (Stage 1), and Cyber Essentials Plus certifications, with ISO 42001 (AI Management) actively in progress. AI capability is anchored by a research program producing 50+ published papers, PhD researchers, and partnerships with the University of Derby and The Royal Society. Customer outcomes highlighted include 92% reductions in data processing time, 99% reductions in planning time, and 98% reductions in communications turnaround, alongside a 160% revenue growth case study for a UK insurance provider.

Name

Digital Planning

Legal name

Digital Planning Limited

Website

https://digitalplanning.tech

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Digital Planning is a UK-based digital engineering consultancy with 9 employees that builds AI-driven operational systems, including its proprietary Metis platform, for enterprise clients in manufacturing, logistics, healthcare, and professional services.

Ownership category

akta.pro rank

Product category

Digital Engineering Consulting

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Software Publishers (5132)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Digital & Technology Transformation Consulting (BPAHACAH)

Keywords

• Digital engineering services
• AI decision intelligence
• Automation integration
• Cyber security certification
• Operations research consulting

Headquarters

HQ city

Loughborough

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Digital Engineering & Consulting Services: Project-based digital engineering consultancy helping organisations build connected systems across software, automation, AI, managed IT, cyber security, web platforms and digital operations. Services include discovery workshops, diagnostics, implementation, and ongoing stewardship.
2. Cyber Security Certification Services: Managed Cyber Essentials and Cyber Essentials Plus certification support including preparation, remediation, and audit coordination services.
3. Investment & Exploratory Diagnostics: Structured diagnostic services including executive stakeholder engagement, specialist-built business models, predictive analysis, and board-ready decision packs.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Digital Planning is a digital engineering consultancy that designs, builds and operates advanced digital systems for ambitious organisations across Manufacturing, Logistics, Healthcare, and Professional Services. Its portfolio spans automation and integration, AI and decision intelligence, software and platforms, managed IT and cyber security, web/e-commerce, UI/UX design, and diagnostics, anchored by Metis—a proprietary AI operating system for complex decision-making that dynamically allocates resources, optimises rosters, and solves operational puzzles using context-aware AI.

Product overview

Digital Planning offers a portfolio of digital engineering services and one proprietary product platform. The core offering consists of eight interconnected service capabilities (Automation & Integration, AI/Optimisation & Decision Intelligence, Commercial R&D & IP, Managed IT & Cyber Security, Software & Platforms, Web/E-Commerce & Payments, UI/UX & Design, and Diagnostics & Modelling) that work together as a single operating system. Central to the portfolio is Metis, a proprietary AI operating system for complex decision-making that provides context-aware AI for resource allocation, roster optimisation, and operational problem-solving. The company also offers Cyber Essentials Plus certification support as a standalone managed service. Services are delivered across four industry verticals: Manufacturing, Logistics, Professional Services, and Healthcare.

Differentiator

Problem solved

Functional benefit

Brands

• Metis: AI operating system for complex decision-making. A proprietary platform that uses context-aware AI to allocate resources, optimise rosters, and solve complex operational puzzles in seconds.

Products and services

• Metis Platform Metis is a proprietary AI operating system that uses context-aware AI to allocate resources, optimise rosters and solve complex operational puzzles in seconds, marketed as a dynamic alternative to static ERPs and offered to enterprises in Manufacturing, Logistics, Healthcare and Professional Services.
• Automation & Integration Services Automation & Integration is a service capability that moves repetitive, rules-based work from humans to systems through process automation, workflow orchestration, and system integration to remove genuine friction and reinforce operating models.
• AI, Optimisation & Decision Intelligence Services AI, Optimisation & Decision Intelligence is a service capability that builds AI systems supporting better decisions, reducing cognitive load and scaling institutional judgement, including decision support systems, predictive models, and knowledge extraction for enterprises.
• Commercial R&D & IP Services Commercial R&D & IP is a service capability that prototypes, tests and operationalises emerging technology, providing technology evaluation, proof of concept and pilot implementation for organisations building innovation capability.
• Managed IT & Cyber Security Services Managed IT & Cyber Security is a service capability that delivers trust, control and resilience by design, providing managed IT environments, secure change management, governance by design, and Cyber Essentials Plus certification support for organisations.
• Software & Platforms Services Software & Platforms is a service capability that builds and runs SaaS platforms and systems that organisations depend on, treating platforms as long-lived operating assets engineered to be run, secured and evolved over time.
• Web, E-Commerce & Payments Services Web, E-Commerce & Payments is a service capability that builds transaction surfaces reflecting what the organisation can reliably deliver, including customer journeys, payment architecture, and revenue control integrated with operations.
• UI, UX & Design Services UI, UX & Design is a service capability that shapes behaviour through decision interfaces and workflow UX that makes the right actions easy, applying behavioural engineering to make systems usable at scale.
• Diagnostics & Modelling Services Diagnostics & Modelling is a service capability that delivers investment and exploratory diagnostics using machine learning, optimisation and simulation techniques to determine where value is provable and where risk concentrates.
• Cyber Essentials Plus Certification Support Cyber Essentials Plus Certification Support is a managed certification service that guides organisations through Cyber Essentials and Cyber Essentials Plus preparation, remediation and audit support, with year-round monitoring, supported by 100+ St. James's Place Partner Practices.

Quantifiable outcome

• 92% reduction in data processing time (15 hours to 15 minutes per cycle)
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability9 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft partner status providing cloud infrastructure and AI capabilities. Digital Planning is listed as a Microsoft AI Cloud Partner, leveraging Azure services for AI and cloud solutions.
• ZohocoreTechnology or IntegrationAuthorised Zoho partner providing cloud-based business software including CRM,Desk, and related enterprise applications. Demonstrates Zoho solutions in workshops.
• University of DerbycoreStrategic or Co-development PartnerAcademic research partnership for healthcare AI including heart-attack risk prediction using explainable AI models. Includes PhD researchers and published academic work.
• The Royal SocietyminorStrategic or Co-development PartnerPartnership for research collaboration and academic credibility in scientific computing and AI research.
• Barclays Eagle LabsminorStrategic or Co-development PartnerPartnership with Barclays innovation ecosystem providing access to their startup and enterprise network.
• East Midlands ChamberminorGTM or Marketing PartnerRegional business chamber partnership for networking and regional business community engagement.
• East Midlands Cyber Security (EMC²)minorStrategic or Co-development PartnerRegional cyber security cluster partnership supporting cyber resilience initiatives in the East Midlands.
• Good Business CharterminorGTM or Marketing PartnerAccredited ethical business certification recognised for responsible business practices across ten areas.
• Advanced Technology Innovation Centre (ATIC)coreStrategic or Co-development PartnerStrategic location at Loughborough University campus providing access to specialist talent, research, and regional innovation ecosystem. Company moved headquarters here in 2025.

Scale indicators8 records

Recent moves7 records

Expansion highlights7 records

Regional players

• Netcompany: European-headquartered IT services and digital transformation firm with strong Northern European presence. Comparable capabilities in software platforms, AI, and digital engineering for enterprise and public sector clients.

Direct peers

• Faculty AI: UK-based applied AI consultancy combining data science, ML engineering, and decision intelligence solutions for enterprise clients. Directly comparable as a UK-headquartered AI services firm working across industries with proprietary AI tooling.
• Thoughtworks: Global technology consultancy specializing in software engineering, digital platforms, and AI/ML delivery for enterprise customers. Directly comparable as a custom systems builder with a technology-led, rather than strategy-led, approach.
• AND Digital: UK-headquartered digital transformation consultancy building software, data, and AI products alongside enterprise client teams. Comparable focus on combining digital engineering, AI capability, and outcome-driven delivery for UK enterprises.
• Slalom: Global technology and business consulting firm focused on digital transformation, data, and AI. Comparable as a delivery-led consultancy that combines strategy, engineering, and AI/analytics capabilities for enterprise clients.
• BJSS: UK-based IT and digital engineering consultancy delivering software, data, cloud, and cyber security services to enterprise and public sector clients. Comparable as a homegrown UK consultancy with a similar multi-capability delivery model.

Others

• Databricks: Data and AI platform provider enabling data engineering, ML, and decision intelligence use cases. Adjacent rather than direct competitor; Digital Planning builds custom decision intelligence solutions on cloud/data platforms like Databricks.

Broad incumbents

• Accenture: Global professional services firm with large-scale digital engineering, cloud, cyber security, and AI capabilities. Comparable across nearly every Digital Planning service line but operating at vastly greater scale and breadth.
• QuantumBlack (McKinsey): The AI and data analytics arm of McKinsey & Company, offering decision intelligence and advanced analytics for global enterprises. Overlaps with Digital Planning's AI/optimisation work but operates at much larger scale and as part of a broader strategy practice.
• Capgemini: Global IT services and consulting firm with deep capabilities in digital transformation, AI/analytics, and managed services. Competes for the same enterprise digital engineering and decision intelligence mandates.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/digital-planning-limited

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital Planning