Disability Hub MN

What Disability Hub MN does

Disability Hub MN is a free statewide resource network serving people with disabilities, their families, and disability support professionals throughout Minnesota. Founded in 2006 and headquartered in Bemidji, Minnesota, the organization operates with approximately 10 employees and delivers services through a multi-channel model: a comprehensive website, phone support (1-866-333-2466), live chat, and email, with resources available in all languages Monday–Friday 8:30am–5pm. The organization is celebrating 20 years of continuous service in 2026.

The technical platform is a web-based information resource comprising the main Disability Hub MN site, two sub-brand platforms (Disability Benefits 101 / DB101 for health coverage, benefits, and employment; Housing Benefits 101 / HB101 for housing exploration), and the Charting the LifeCourse planning framework. A unified secure personal account system called My Vault works across all three sites, allowing users to complete and save planning activities, store and share documents, save favorite articles and tools, and access Estimator sessions. Interactive deterministic tools include the Benefits and Work Estimator, the School and Work Estimator, and the MA-EPD Estimator, which calculate how employment affects disability benefits, health coverage, and total income. The organization distributes content via website, YouTube, Facebook, events and webinars, professional development resources, and referrals from a partner network that includes the Minnesota Department of Human Services, the Minnesota STAR Program, Vocational Rehabilitation Services, and Minnesota Health Care Programs.

The business model is non-commercial: all services, tools, expert consultations, and resources are provided completely free to users with no tiered pricing, subscriptions, or paywalls. The organization is funded through government and foundation sources to deliver free statewide disability resource services. There is no disclosed revenue, no funding rounds, no parent company, and no ownership/equity structure referenced.

Name

Disability Hub MN

Legal name

Disability Hub MN

Website

https://disabilityhubmn.org

Company type

Private

Founded year

2006

Operating status

Operating

Short description

Disability Hub MN is a free statewide resource network serving people with disabilities, families, and professionals in Minnesota through a multi-channel platform including integrated planning tools (My Vault, DB101, HB101) and expert phone, chat, and email support, founded in 2006.

Ownership category

akta.pro rank

Product category

Disability Resource Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industry

Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Disability support services
• Disability resource network
• Benefits planning tools
• Disability information services
• Community disability resources

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Free Resource Services: Disability Hub MN operates as a completely free statewide resource network. The organization is funded through government and foundation sources to provide free services to people with disabilities in Minnesota. All information, tools, expert consultations via phone/chat/email, and planning resources are provided at no cost to users.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Disability Hub MN operates as a free statewide resource network that helps Minnesotans with disabilities, their families, and the professionals who support them navigate disability-related programs, benefits, and services. The hub provides multi-channel access (website, phone, chat, email) to curated information, benefits planning tools, person-centered planning frameworks, and connections to community resources across employment, education, housing, transportation, and health topics.

Product overview

Disability Hub MN is a free statewide resource network comprising a main website hub and multiple integrated online tools. The core offering includes the main Disability Hub MN website, which provides expert guidance via chat, phone, and email. The ecosystem includes two companion sub-brands: Disability Benefits 101 (DB101) focused on health coverage, benefits, and employment planning, and Housing Benefits 101 (HB101) focused on housing exploration. My Vault serves as the unified personal account system shared across all three platforms, enabling users to complete planning activities, store documents, and access Estimator tools. Additional products include Charting the LifeCourse™ (a life-planning framework with tools for various life stages), the Person-Centered Guidebook, Benefits & Work Estimator, School and Work Estimator, and MA-EPD Estimator. Family Resources and Resources for Professionals sections provide targeted information for different audiences.

Differentiator

Problem solved

Functional benefit

Brands

• Disability Benefits 101 (DB101): Online resource that gives tools and information on health coverage, benefits, and employment. Helps people plan ahead and learn how work and benefits go together.
• Housing Benefits 101 (HB101)
• My Vault

Products and services

• DB101 (Disability Benefits 101)
• HB101 (Health Benefits 101)
• My Vault
• Charting the LifeCourse
• Person-Centered Guidebook
• Benefits & Work Estimator
• Multi-Channel Information & Referral Service

Quantifiable outcome

• Free resource available to all - no cost barrier for accessing disability information and support

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Minnesota Department of Human ServicescoreStrategic or Co-development PartnerThe Minnesota Department of Human Services is referenced throughout the site as a key government partner. The Hub provides information about DHS programs including Medical Assistance, CFSS, waivers, and other state-funded disability services. The Hub helps users navigate and access DHS-administered programs.
• Minnesota STAR ProgramcoreStrategic or Co-development PartnerThe Minnesota STAR Program (System of Technology to Achieve Results) is a key partner for assistive technology information. The Hub provides guidance on accessing STAR's free services including device demonstrations, equipment loans through the AT lending library, and trainings.
• Vocational Rehabilitation ServicesminorStrategic or Co-development PartnerVocational Rehabilitation Services is listed as an organization option during My Vault registration, indicating a partnership for employment-related support and resources.
• Minnesota Health Care ProgramscoreStrategic or Co-development PartnerPartnership with Minnesota's health care programs including Medical Assistance, MinnesotaCare, and Special Needs BasicCare. The Hub provides detailed information about these programs and helps users understand coverage options.
• Charting the LifeCoursecoreStrategic or Co-development PartnerThe Hub integrates Charting the LifeCourse framework and tools into its planning resources. This includes life stage guides, life domain tools, and activities that help users plan for their best life across all life stages.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• findhelp (formerly Aunt Bertha): findhelp operates a national free directory connecting people to social services and benefits programs across categories including disability, housing, and food assistance. It is the closest functional analogue to Disability Hub MN at a national scale, with similar search-and-referral mechanics and zero-cost user model.
• 211: 211 is a free, multi-channel (phone, web, chat) community resource helpline that helps users find local health, human-services, and disability resources. It directly mirrors Disability Hub MN's multi-channel free resource-navigation model, though at national scope and broader than disability alone.
• Benefits.gov: Benefits.gov is the federal government's official benefits-finding portal, helping users identify federal and state benefit programs. Disability Hub MN's DB101 sub-brand effectively performs a state-level version of the same benefit-eligibility navigation for Minnesota residents.
• Centers for Independent Living (CILs): CILs are federally funded, community-based disability resource centers providing independent-living services, advocacy, and referrals. They are the closest network-level parallel to Disability Hub MN, sharing the disability-navigation mission and consumer-facing delivery model.

Broad incumbents

• The Arc: The Arc is a national nonprofit advocating for people with intellectual and developmental disabilities, with chapters providing resources, advocacy, and family support. It overlaps with Disability Hub MN's family- and individual-facing support mission, but operates more as an advocacy organization with broader I/DD focus.
• Easterseals: Easterseals is a national disability services nonprofit providing direct services (therapy, employment support, assistive technology) across many states. Comparable to Disability Hub MN in the disability-resource space, but typically delivers hands-on services rather than serving as an information and navigation hub.
• National Disability Rights Network (NDRN): NDRN is the national membership network of Protection & Advocacy (P&A) agencies providing legal advocacy and disability rights support. Comparable in serving the disability population nationally, though focused on legal rights rather than the broad benefits/housing/employment navigation Disability Hub MN provides.
• AARP: AARP is a national membership organization providing benefits, health, and aging-resources information, including a significant portion of resources applicable to people with disabilities. Comparable in mission as a free, comprehensive information resource hub, but broader (aging) and not state-specific in the way Disability Hub MN is.

Regional players

• Disability Rights California: Disability Rights California is the state's P&A agency providing advocacy and legal services. It is the most direct state-level analogue to Disability Hub MN's role, though California-focused and oriented toward legal advocacy rather than broad benefits/housing navigation.

Others

• Charting the LifeCourse: Charting the LifeCourse is the person-centered planning framework and tools suite that Disability Hub MN integrates into its offerings. It is a content and tooling partner/ecosystem participant rather than a competitor, shaping the Hub's planning methodology.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCe7s4aiuX3xhoyKg6YqMGIQ
• Facebookfacebook.com/disabilityhubmn

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Disability Hub MN