Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bantul

What Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bantul does

Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bantul (Disdukcapil Bantul) is the population and civil registration service office of the Bantul Regency Government in Yogyakarta Province, Indonesia, operating under Pemerintah Kabupaten Bantul. The department issues and maintains population documents including KTP-el (electronic national ID), Kartu Keluarga (KK) family cards, Kartu Identitas Anak (KIA) child identity cards, and akta kelahiran/kematian/perkawinan/perceraian birth, death, marriage, and divorce certificates, and administers the Identitas Kependudukan Digital (IKD) digital identity platform. Service delivery is event-driven and decentralized: residents are reached via the central office, 17 Kapanewon offices, 75 Kalurahan-level register officers equipped with the Dukcapil Smart mobile app, hospital/fasilitas kesehatan integration for birth registration, the dukcapilonline.bantulkab.go.id web portal, Anjungan Dukcapil Mandiri self-service kiosks, and mobile outreach units (jemput bola) running programs such as Larisa (Saturday service), Dukcapil Goes to School/Madrasah, Jalan Terang (serving vulnerable populations), Jebol Perekat Duren, SIJAKKA, and SIKAPITAN OKE.

The underlying technology stack is a digital population-administration ecosystem rather than an AI or analytics platform: the SIAK central database, the Dukcapil Smart mobile and web applications, AKSI SIMPATI, the IKD application with QR-code-based document verification, and ADM self-service kiosks, integrated across 28 institutional data-sharing partners (BPJS Kesehatan, Kejari Bantul, KODIM 0729, Polres Bantul, health facilities, and others). The department maintains ISO 9001:2015 (Quality Management) and ISO 27001:2013 (Information Security) certifications, received the Pelayanan Prima (A) classification from Kemenpan-RB, and won Juara 1 at the Bantul Innovation Award 2025 for the Jalan Terang vulnerable-population program. Coverage metrics stand at 99.98% for birth certificates (ages 0–18) and 99.54% for KTP-el biometric recording as of January 2026.

The business model is non-commercial: all population administrative services are mandated free of charge to residents, and the entity is funded through Bantul Regency's regional government budget (APBD) rather than fees or revenue generation. There is no customer concentration risk in the conventional commercial sense — the 'customers' are the universal population of Bantul Regency reached across 75 Kalurahan — and growth is driven by digital migration (IKD activation rate at 24.24%) and inclusion-program scaling rather than revenue expansion. Leadership transitioned in 2025 with Kwintarto Heru Prabowo succeeding Bambang Purwadi Nugroho as Kepala Dinas.

Name

Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bantul

Legal name

Pemerintah Kabupaten Bantul

Website

https://disdukcapil.bantulkab.go.id

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bantul is the Bantul Regency, Indonesia government department that issues population and civil registration documents (KTP-el, KK, akta kelahiran/kematian, KIA, IKD digital identity) and delivers them free of charge across 75 Kalurahan, schools, health facilities, and mobile outreach units to all regency residents.

Ownership category

akta.pro rank

Product category

Civil Registration and Population Administration Services

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industry

Census, Demographic & Community Health Needs Assessment (CHNA) (HLAJAJAH)

Keywords

• Population registration services
• Civil registration services
• Digital identity issuance
• Identity document services
• Vital records management

Headquarters

HQ city

Bantul

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Government Public Service: Population registration and civil registration services provided free of charge to citizens as mandated by Indonesian law. No revenue generation; funded by government budget.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels7 records

Core offering

Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bantul is the regional government department that issues population and civil registration documents for residents of Bantul Regency, including electronic national ID cards (KTP-el), family cards (KK), birth certificates, death certificates, marriage certificates, divorce certificates, child identity cards (KIA), population transfer records, and digital population identity (IKD). Services are delivered through a central office, 17 Kapanewon offices, 75 Kalurahan register officers, health facilities, ADM self-service kiosks, mobile outreach units, and online channels (Dukcapil Smart app and dukcapilonline.bantulkab.go.id), all provided free of charge to residents.

Product overview

Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bantul operates a multi-channel population administrative service ecosystem. The core offering comprises physical identity documents (KTP-el, Kartu Keluarga, Akta Kelahiran, Akta Kematian, Kartu Identitas Anak) underpinned by the Dukcapil Smart mobile application and the Identitas Kependudukan Digital (IKD) mobile-based digital identity feature. Delivery channels include a web portal (dukcapilonline.bantulkab.go.id), Anjungan Dukcapil Mandiri (ADM) self-service kiosks, the Larisa Saturday service program, and mobile outreach programs (jemput bola) such as Dukcapil Goes to School, Jalan Terang, Jebol Perekat Duren, SIJAKKA, and SIKAPITAN OKE. Innovation programs target vulnerable populations (persons with disabilities, ODGJ, elderly) while digital IKD provides QR Code-based document verification accessible via the IKD mobile app. As of January 2026, service coverage includes 99.98% birth certificate issuance for ages 0–18, 99.54% KTP-el biometric enrollment, and 24.24% IKD activation.

Differentiator

Problem solved

Functional benefit

Brands

• Dukcapil Smart: Mobile application for online population document services enabling residents to apply for civil registration documents digitally.
• Dukcapil Smart Bantul
• IKD (Identitas Kependudukan Digital)
• Larisa (Layanan Hari Sabtu)
• Jalan Terang
• Jebol Perekat Duren (Jemput Bola Perekaman KTP-el bagi Penduduk Rentan)
• Dukcapil Goes to School
• SIKAPITAN OKE
• SIJAKKA
• KAPERU (KTP KK untuk Pengantin Baru)
• M KIA
• DMM ROLASAN OKE

Products and services

• Kartu Tanda Penduduk Elektronik (KTP-el) Electronic National Identity Card (KTP-el) issued to residents aged 17 and above, containing biometric data (photo, fingerprint), QR Code, and digitally signed data. Used as the primary identification document for accessing government services, banking, healthcare, and voting.
• Kartu Keluarga (KK) Family Card document recording household composition, serving as the foundational population record for all family members. Updated for changes in family data such as births, deaths, marriage, and address changes.
• Akta Kelahiran (Birth Certificate) Civil registration document recording birth events, available through integrated services at hospitals and birth clinics (Pelayanan Akta Kelahiran Terintegrasi di Fasilitas Kesehatan), Kalurahan-level services, and online channels. Coverage extends to 99.98% of residents aged 0-18 as of January 2026.
• Akta Kematian (Death Certificate) Civil registration document recording death events, available through integrated cemetery record books (Buku Pokok Pemakaman) at Kalurahan level and online service channels.
• Kartu Identitas Anak (KIA) Child Identity Card for children under 17, available for individual and collective (kolektif) application, supporting school-based registration channels.
• Identitas Kependudukan Digital (IKD) Government-issued digital identity stored in a mobile application, serving as the official digital counterpart to the physical KTP-el. Features QR Code-based document verification limited to the official IKD application, biometric activation at authorized counters, and integration of data from KK, civil registration documents, COVID vaccination cards, NPWP, vehicle ownership, BKN information, BPJS, DTKS, and voter list.
• Dukcapil Smart Mobile Application Mobile application enabling residents of Bantul to apply for population documents online (KTP-el, KK, birth certificates, death certificates) and track application status, supporting both Android and service-at-Kalurahan delivery channels.
• Dukcapil Online Web Portal Web-based portal (dukcapilonline.bantulkab.go.id) for online population administrative services, supporting online queuing (Antrean Online), online legalization, and digital service requests accessible to Bantul residents 24/7.
• Anjungan Dukcapil Mandiri (ADM) Self-service kiosk machine installed at the office and event locations allowing residents to print replacement KTP-el, access administrative services, and process documents without counter staff interaction.
• Larisa (Layanan Hari Sabtu) Saturday Service Saturday service program providing population document services (KTP printing, IKD activation, birth/death certificates, consultations, legalization, KK updates) on weekends from 08:00-11:00 WIB, targeting working residents and students who cannot visit during weekday hours.
• Dukcapil Goes to School Mobile outreach program deploying personnel to schools to conduct biometric KTP-el enrollment and IKD activation for students, targeting first-time enrollees aged 16-17 years. Includes Dukcapil Goes to Madrasah for Islamic schools.
• Jalan Terang Innovation Program Innovation program for serving vulnerable populations including persons with disabilities, mentally ill (ODGJ), and elderly citizens who lack identity documents. Won 1st place at Bantul Innovation Award 2025.
• Jebol Perekat Duren (Jemput Bola for Vulnerable Populations) Mobile outreach program (Jemput Bola Perekaman KTP-el bagi Penduduk Rentan) for biometric enrollment of vulnerable populations, conducted approximately 89 times in 2025 with highest frequency in August (15 sessions).
• SIKAPITAN OKE System for integrated KTP and KK issuance for retired military and police personnel (Sistem pelayanan kolaborasi penerbitan KTP KK secara terintegrasi bagi purna aparat negara), developed in cooperation with KODIM 0729 Bantul and extending to POLRI (Polres Bantul).
• SIJAKKA Data Update Program Innovation program for data updating among vulnerable population, part of the 19 active service innovations deployed by Disdukcapil Bantul.

Quantifiable outcome

• 99.98% birth certificate coverage for ages 0-18
• +4 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• BPJS KesehatancoreStrategic or Co-development Partner · 29 June 2026Integrated service collaboration for simultaneous birth registration and JKN (National Health Insurance) enrollment for newborns. Integration of NIK data from mother, child, and contact numbers into BPJS system enabling automatic enrollment from day one of life.
• Ditjen Dukcapil KemendagricoreStrategic or Co-development Partner · 19 December 2025Coordination on population data verification for social protection programs and policy implementation support.
• Dinas Kependudukan dan Pencatatan Sipil Kota SamarindaminorStrategic or Co-development Partner · 18 December 2025Study visit and knowledge sharing on governance, information security management (ISO 27001), and public service practices.
• Kejaksaan Negeri BantulcoreStrategic or Co-development Partner · 15 December 2025Extended cooperation agreement covering optimal population data utilization, human resource competency development, legal assistance, legal consideration, and legal actions in civil and state administration matters.
• PT SK Glove IndonesiaminorChannel Partner/ Reseller/ Distributor · 3 December 2025Workplace IKD activation services for 67 employees through mobile service unit at company location in Sedayu, Bantul.
• Universitas Negeri Surakarta (UNS)minorStrategic or Co-development Partner · 28 March 2023Student internship program hosting 15 students from UNS D4 Demografi dan Pencatatan Sipil program for practical experience.
• KODIM 0729 BantulcoreStrategic or Co-development Partner · 5 August 2022SIKAPITAN OKE (Sistem pelayanan kolaborasi penerbitan KTP KK secara terintegrasi bagi purna aparat negara) program providing integrated KTP and KK services for retiring TNI members and new personnel.
• Polres BantulcoreStrategic or Co-development Partner · 13 July 2022Collaboration for population document services for POLRI members including biodata updates and document services, especially for retiring personnel.
• Biro Tata Pemerintahan Setda DIYcoreStrategic or Co-development Partner · 20 April 2022Facilitated and supported mobile KTP recording services for students with disabilities at SLB schools in Bantul Regency.
• Program Keluarga Harapan (PKH)coreStrategic or Co-development PartnerCollaboration with PKH coordinators for identification and service outreach to vulnerable populations lacking identity documents.
• Dinas Sosial Kabupaten BantulcoreStrategic or Co-development PartnerJoint program for serving vulnerable populations including joint mobile recording activities and social protection coordination.
• Puskesmas Kabupaten BantulcoreStrategic or Co-development PartnerHealth facility collaboration for vulnerable population services and birth/death registration integration.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Disdukcapil Kota Yogyakarta: Population and Civil Registration Office of Yogyakarta City — a peer municipal government department within the same Yogyakarta Special Region (DIY), delivering the same KTP, KK, civil registration, and IKD services to an urban population adjacent to Bantul.
• Disdukcapil Kota Bandung: Population and Civil Registration Office of Bandung City, West Java — a major municipal peer delivering KTP-el, KK, civil registration, and IKD services at city scale with comparable digital transformation programs.
• Disdukcapil DKI Jakarta: Population and Civil Registration Office of DKI Jakarta Province — the largest urban Disdukcapil in Indonesia, operating at significantly greater scale with the same mandated functions (KTP-el, IKD, civil registration) but for ~10M+ residents in the capital region.
• Disdukcapil Kota Samarinda: Population and Civil Registration Office of Samarinda City, East Kalimantan — operates the same mandated population administration functions in a different Indonesian city. Confirmed peer via mutual study visit and knowledge-sharing partnership referenced in Disdukcapil Bantul's partnership records.
• Disdukcapil Kabupaten Sleman: Population and Civil Registration Office of Sleman Regency — the neighboring regency to Bantul within Yogyakarta's DIY province, operating the same population and civil registration mandate for a comparable suburban-rural population.
• Disdukcapil Kota Semarang: Population and Civil Registration Office of Semarang City, Central Java — a peer city-level department delivering comparable population and civil registration services with active IKD and digital identity programs.
• Disdukcapil Kota Surabaya: Population and Civil Registration Office of Surabaya City, East Java — a large municipal peer operating the same mandated population administration functions with strong digital service delivery focus.

Regional players

• Disdukcapil Kota Makassar: Population and Civil Registration Office of Makassar City, South Sulawesi — a regional peer operating the same mandated services in eastern Indonesia, providing a useful comparison for service delivery models outside Java.
• Disdukcapil Kota Medan: Population and Civil Registration Office of Medan City, North Sumatra — a large regional peer operating the same population administration mandate in a different geographic region, useful for benchmarking service coverage and digital adoption rates.

Broad incumbents

• Ditjen Dukcapil Kemendagri: The Directorate General of Population and Civil Registration under the Indonesian Ministry of Home Affairs — the national-level authority that sets policy, operates the central SIAK database, and governs the IKD platform that Bantul's local services depend on.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC
• Instagraminstagram.com/disdukcapilbantul
• LinkedInlinkedin.com/company/dinas-kependudukan-dan-pencatatan-sipil-kabupaten-bantul

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bantul