Dish Dash Restaurant & Cafe

What Dish Dash Restaurant & Cafe does

Dish Dash Restaurant & Cafe, operating as Dish Dash Group, is a privately held UAE-based multi-brand restaurant group founded in November 2014 at Yas Mall, Abu Dhabi. The company operates four distinct concepts: Karaz (Levantine family-style dining with shared platters, kids' zone at Yas Mall, and three locations across Abu Dhabi and Dubai), Jade (an all-day social lounge in Khalifa City, Abu Dhabi, offering fusion cuisine, coffee, cocktails, and small plates), Bait Um Abdallah (a home-style catering house launched in 2024 for weddings, corporate events, and private gatherings across the UAE), and Sh/sha (a B2B premium managed shisha service launched in 2016 with Rosewood and Four Seasons as founding clients, now serving hotels, restaurants, and lounges across the Emirates). The company generates revenue through four primary streams: dine-in restaurant sales, takeaway and home delivery, off-premise catering under Bait Um Abdallah, and recurring managed shisha service contracts under Sh/sha. The group operates five physical locations in tier-1 UAE destinations (Yas Mall, Dubai Mall, Dubai Creek Harbour, Khalifa City) and employs 160+ team members according to its website, with stated pricing in AED and menu pricing characterized as 'reasonable' in third-party reviews. Underlying technology is not proprietary; the company relies on standard hospitality operations plus WhatsApp-based ordering and inquiry for catering and reservations. The group is privately held by its founding family, with no institutional investment, parent company, or public listing disclosed.

Name

Dish Dash Restaurant & Cafe

Legal name

Dish Dash Group

Website

https://dishdashuae.com

Company type

Private

Founded year

2014

Operating status

Operating

Short description

Dish Dash Group is a UAE-based multi-brand restaurant operator running four concepts — Karaz (Levantine family dining), Jade (all-day social lounge), Bait Um Abdallah (catering), and Sh/sha (B2B managed shisha) — across five locations in Abu Dhabi and Dubai, serving families, event hosts, and premium hospitality venues.

Ownership category

akta.pro rank

Product category

Casual Dining Restaurants

NAICS

Full-Service Restaurants (722511), Caterers (72232)

SIC

Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Mediterranean & Middle Eastern Fast Casual (THAFABAD)

akta.pro secondary industry

Hookah/Shisha Lounges (THAFAEAL)

Keywords

• Levantine cuisine restaurants
• Family dining services
• Event catering services
• Hospitality shisha services
• Social lounge dining

Headquarters

HQ city

Abu Dhabi

HQ country

United Arab Emirates

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Restaurant Dine-In and Takeaway Sales: Direct food and beverage sales from restaurant locations (Karaz, Jade). Revenue from menu items including Levantine cuisine, mixed grills, and specialty dishes consumed on-premises or taken away.
2. Catering and Events Services: Off-premise catering services for Bait Um Abdallah brand. Serves weddings, corporate events, and private gatherings across Dubai and Abu Dhabi. Mobile service where food is prepared and delivered to event locations.
3. B2B Shisha Services: Fully managed premium shisha service for hospitality venues. Equipment supply, preparation, trained staff, and maintenance provided to hotels and restaurants on a service contract basis.
4. Home Delivery: Delivery service bringing restaurant meals directly to customers' homes across operating regions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Dish Dash is a UAE-based multi-brand restaurant group operating four concepts: Karaz (Levantine family dining with shared platters), Jade (all-day social lounge with fusion cuisine, coffee and cocktails), Bait Um Abdallah (home-style catering for weddings, corporate events and private gatherings), and Sh/sha (premium managed shisha service for hospitality venues including hotels, restaurants and lounges). The group runs physical restaurants across Abu Dhabi and Dubai and provides off-premise catering and B2B shisha services.

Product overview

Dish Dash Restaurant & Cafe is a multi-brand hospitality group operating four distinct restaurant and catering concepts across the UAE. The portfolio includes Karaz (family-style Levantine dining with shared platters), Jade (all-day social lounge with fusion cuisine and cocktails), Bait Um Abdallah (home-style catering for events and celebrations), and Sh/sha (B2B premium managed shisha service for hospitality venues). The group operates locations in Abu Dhabi (Yas Island, Khalifa City) and Dubai (Dubai Mall, Creek Harbour), serving authentic Levantine cuisine rooted in heritage.

Differentiator

Problem solved

Functional benefit

Brands

• Karaz: Levantine family dining concept — loud tables, full plates, happy families. Features a kids zone at Yas Mall location.
• Jade
• Bait Um Abdallah
• Sh/sha

Products and services

• Karaz Levantine family dining restaurant offering shared platters of hummus, moutabbal, fattoush, tabbouleh, and mixed grills designed for groups and families. Operates three locations across the UAE including Yas Mall (with a kids zone), Dubai Mall, and Dubai Creek Harbour.
• Jade All-day dining social lounge offering fusion cuisine, coffee, mocktails, cocktails, and small plates. Targets adults seeking a versatile venue that shifts from relaxed daytime cafe to lively evening social space. Located in Khalifa City, Abu Dhabi.
• Bait Um Abdallah Authentic Emirati home-style catering service providing home-cooked Levantine cuisine for celebrations, weddings, corporate events, and private gatherings. Delivers food across Dubai and Abu Dhabi with bookings coordinated via WhatsApp and website.
• Sh/sha Premium managed shisha service for hospitality venues including hotels, restaurants, lounges and private event spaces. Combines authorized tobacco, trained specialists, and engineered shisha systems to deliver consistent, hygienic, legally compliant shisha service on-site at partner venues.

Quantifiable outcome

• 2,900+ aggregate Google Reviews with ratings of 4.0-4.8 stars across brands
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered flagship, core and minor.

• Rosewood Hotels & ResortsflagshipChannel Partner/ Reseller/ Distributor · 1 January 2015Sh/sha business launched with Rosewood as the first client. Rosewood continues as an ongoing partner for premium managed shisha services. Fully managed service includes authorized tobacco, trained specialists, and engineered systems.
• Four Seasons Hotels and ResortsflagshipChannel Partner/ Reseller/ Distributor · 1 January 2015Sh/sha partnership launched alongside Rosewood. Four Seasons continues as an ongoing partner for premium managed shisha services at their UAE properties.
• Emirates Palace Abu DhabicoreChannel Partner/ Reseller/ DistributorPremium hospitality venue partnership for shisha services as part of DishDash's B2B hospitality venue portfolio.
• Em Sherif RestaurantcoreChannel Partner/ Reseller/ DistributorHospitality venue partner for shisha services listed among trusted partner venues.
• Hakkasan RestaurantcoreChannel Partner/ Reseller/ DistributorPremium dining venue partnership for shisha services included in partner showcase.
• MubadalaminorChannel Partner/ Reseller/ DistributorListed as venue partner for shisha services, though relationship details limited.
• Social DiningminorChannel Partner/ Reseller/ DistributorVenue partner for shisha services listed among hospitality partners.
• Hidden BarminorChannel Partner/ Reseller/ DistributorHospitality venue partner for shisha services.
• AquaminorChannel Partner/ Reseller/ DistributorVenue partner for shisha services included in partner network.
• Glo Restaurant + LoungeminorChannel Partner/ Reseller/ DistributorHospitality venue partner for shisha services.
• Milas Restaurant & BarminorChannel Partner/ Reseller/ DistributorVenue partner for shisha services included in partner listing.

Scale indicators5 records

Recent moves20 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Karazresturant
• Instagraminstagram.com/karazrestaurant

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dish Dash Restaurant & Cafe