Dinas Tenaga Kerja Pemerintah Kota Batam

What Dinas Tenaga Kerja Pemerintah Kota Batam does

Dinas Tenaga Kerja Pemerintah Kota Batam is the municipal labor office of Kota Batam, Indonesia, operating under the city's government to deliver public employment services. Its core functions include job placement, vocational training and certification through BLK (Balai Latihan Kerja) facilities, mediation of industrial relations, and worker protection services. The agency serves job seekers, employers (notably the manufacturing-heavy Batam industrial base), and workers across the municipality, including programs targeted at disabled workers.

The agency's digital infrastructure centers on the SIMNAKER labor information platform and integration with the national SIAPkerja application, which together support job-seeker registration, employer postings, and training records. It coordinates a network of more than 26 LPK (Lembaga Pelatihan Kerja) training partners and collaborates with BP Batam (the Batam free-trade zone authority) on workforce data exchange, and with BPJS Ketenagakerjaan on social security coverage. In 2025, the agency ran a training program enrolling 3,485 participants and inaugurated a new BLK facility, and in 2026 it signed a SIMNAKER integration collaboration with BP Batam.

As a government entity, the agency is funded through the Kota Batam APBD (regional budget) and does not generate commercial revenue. Services are provided free of charge, and the operating model is policy- and program-driven rather than market-driven. Leadership rests with Kepala Dinas Yudi Suprapto, overseeing execution across training, certification, industrial relations, and inclusion programs.

Name

Dinas Tenaga Kerja Pemerintah Kota Batam

Legal name

Dinas Tenaga Kerja Pemerintah Kota Batam

Website

https://disnaker.batam.go.id

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Dinas Tenaga Kerja Pemerintah Kota Batam is the municipal labor office of Kota Batam, Indonesia, delivering public employment services including job placement, vocational training and certification, industrial relations mediation, and worker protection, funded through the regional budget (APBD).

Ownership category

akta.pro rank

Product category

Government Employment Services

NAICS

Administration of Human Resource Programs (9231), Employment Placement Agencies (561311)

SIC

Services-Employment Agencies (7361), Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGALAB

Workforce Development & Inclusive Employment (Job Training, Placement)

Business & Public Services/Nonprofit, NGO & Social Services/Social Enterprises & Impact Organizations

SECONDARYBPAIACAN

Economic Development & Business Licensing (Local)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Public employment services
• Workforce certification
• Labor market mediation
• Vocational training programs
• Migrant worker placement

Headquarters

HQ city

Batam

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Government Budget Allocation: Funded through regional government budget (APBD) as a municipal labor department. No direct revenue generation from public services. Services provided free of charge to citizens including job seeker cards, training, and placement services.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Dinas Tenaga Kerja Pemerintah Kota Batam is the municipal labor department of Batam City Government, providing public employment and manpower services including issuance of the AK-1 job seeker card, job placement matching between workers and employers, vocational and pre-employment training, industrial relations dispute mediation, placement services for Indonesian migrant workers (TKI) and persons with disabilities, and enrollment assistance for BPJS Ketenagakerjaan social security. The agency also supports local wage policy through the Dewan Pengupahan (Wages Council).

Product overview

Dinas Tenaga Kerja Kota Batam (Disnaker Kota Batam) is the local government agency (Dinas) responsible for manpower and employment affairs in Kota Batam, Indonesia. It does not offer commercial software products. Instead, it provides a suite of public employment services centered around three main platforms: SIAPkerja (a labor service information system and application for managing job seeker registration and employment services) and SIMNAKER (simnaker-batam.id, the national online labor system for mandatory job seeker pre-registration). These platforms support a portfolio of services including job placement (Loker Batam job board, both local and overseas through PMI/CPMI programs), competency-based vocational training (Pelatihan Berdasarkan Unit Kompetensi) in partnership with 26 LPKs, industrial relations mediation, AK-1 job seeker card issuance, placement of workers with disabilities (TKPD), social security enrollment through BPJS Ketenagakerjaan, and seasonal THR complaint hotlines. An emerging platform — an online labor market information system developed in collaboration with BP Batam — is also under development to consolidate and share job vacancy data across agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• AK-1 (Kartu Pencari Kerja) Issuance
• Job Placement and Recruitment Matching (Penempatan Tenaga Kerja)
• Vocational and Pre-Employment Training (Pelatihan Tenaga Kerja)
• Industrial Relations Mediation (Hubungan Industrial)
• Indonesian Migrant Worker Placement (Penempatan TKI)
• Disability Worker Placement (Penempatan Penyandang Disabilitas)
• BPJS Ketenagakerjaan Enrollment Assistance
• Wages Council Support (Dewan Pengupahan)

Quantifiable outcome

• 3,485 participants trained in 2025 through 83 programs with 26 LPK partners
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• BP BatamcoreStrategic or Co-development PartnerCollaboration on development of online labor market information system (SIMNAKER) between Pemko Batam and BP Batam for improved job matching transparency.
• Kementerian Ketenagakerjaan RIcoreStrategic or Co-development PartnerCentral government ministry providing regulatory framework, BLK support, and national labor policies. Disnaker coordinates on UMK formulas, training standards, and migrant worker placement programs.
• LPK Step AheadminorChannel Partner/ Reseller/ DistributorPrivate Training Institution (LPK) providing German language training for overseas employment preparation.
• LPK Harapan JayaminorChannel Partner/ Reseller/ DistributorPrivate training institution delivering beauty and makeup certification training programs.
• LPK KredibelminorChannel Partner/ Reseller/ DistributorTraining institution organizing internship programs to Japan for Batam workers.
• LPK Trias Insan MadaniminorChannel Partner/ Reseller/ DistributorTraining institution conducting recruitment for Japanese work training programs.
• Mercy Corps Indonesia (Program WEDARI)minorStrategic or Co-development PartnerInternational NGO program for productivity enhancement, digital literacy, and work environment awareness for micro and small industry workers and SMK students.
• Balai Latihan Kerja (BLK) BatamcoreChannel Partner/ Reseller/ DistributorGovernment vocational training center inaugurated by Ministry of Manpower in Kabil Nongsa area for competency-based training delivery.
• BPJS KetenagakerjaancoreStrategic or Co-development PartnerSocial security implementing body for work accident and death benefits. Disnaker facilitates enrollment for informal workers including ojek online, boat miners, and becak pullers.
• Dinas Pendidikan Kota BatamminorStrategic or Co-development PartnerCoordination on school-to-work transition through BKK (Bursa Kerja Khusus) at SMK schools, including SMK Negeri 11 Batam.
• Apindo (Asosiasi Pengusaha Indonesia)minorStrategic or Co-development PartnerEmployer association participating in disability worker assessment committee and labor policy discussions.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• JobStreet Indonesia: Leading private-sector online job matching platform in Indonesia (part of SEEK network). Competes with Disnaker for employer job postings and job seeker registrations, but operates as a commercial platform with superior UX, algorithm-driven matching, and employer self-service tools.
• Glints: Indonesia-focused talent recruitment and career development platform. Competes with Disnaker's job matching function for the modern white-collar and tech segment through digital-first product experience and employer-side recruitment tools.
• Indeed Indonesia: Global job search engine operating in Indonesia. Competes with Disnaker's SIMNAKER platform for online job seeker attention and offers employer-side recruiting tools that may divert companies from posting vacancies through municipal channels.
• Karir.com: Indonesian online job portal under Emtek Group providing job listings, company reviews, and salary information. Comparable to Disnaker's Loker Batam job board function but serves the broader Indonesian market with richer digital features.

Direct peers

• Dinas Tenaga Kerja, Transmigrasi dan Energi DKI Jakarta: Jakarta provincial labor and transmigration agency — direct functional peer as a metropolitan-level labor department delivering job placement, vocational training, and labor dispute resolution. Larger scale than Batam but operates under the same Indonesian government labor framework.
• Dinas Tenaga Kerja Kota Surabaya: Municipal labor department for Kota Surabaya — a peer Dinas Tenaga Kerja with the same statutory mandate (job placement, training, industrial relations, UMK wage determination) operating in a different major Indonesian city. Closest functional peer given shared government structure, service catalog, and APBD funding model.

Others

• BPJS Ketenagakerjaan: Indonesia's national employment social security agency that Disnaker Batam partners with to enroll informal workers (ojek online, boat miners, becak cyclists). Comparable as a labor administration entity but focused on social security rather than placement/training.
• Apindo (Asosiasi Pengusaha Indonesia): Indonesian employers' association that participates in Disnaker Batam's wage council (Dewan Pengupahan) and disability employment assessment committees. Comparable as a labor market ecosystem stakeholder rather than a direct service provider.
• Mercy Corps Indonesia (Program WEDARI): International NGO that partners with Disnaker Batam on the WEDARI workforce development program for productivity, digital literacy, and SME worker development. Comparable as an external workforce development delivery partner with similar mission alignment but international NGO funding model.

Broad incumbents

• Kementerian Ketenagakerjaan Republik Indonesia: National-level Ministry of Manpower that oversees and sets policy for all municipal Dinas Tenaga Kerja including Disnaker Batam. Directly comparable as the parent regulatory and policy authority for the same labor administration functions (training, placement, K3, migrant workers) but operates at national scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/disnakerbatam
• LinkedInlinkedin.com/company/dinas-tenaga-kerja-pemerintah-kota-batam

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dinas Tenaga Kerja Pemerintah Kota Batam