What Dixie County Emergency Services does

Dixie County Fire Rescue, legally operating as Dixie County Emergency Services, is a county government emergency services department under the Dixie County Board of County Commissioners in the Big Bend region of Northern Florida. It serves approximately 17,000 residents across 700 square miles through a combination department model of 4 full-time career stations and 6 volunteer stations, staffed by roughly 80 members of whom approximately 60% are trained to at least Firefighter I and first responder level. The department responds to approximately 4,000 calls per year, with fires accounting for roughly 40% of activity.

Core functions include fire suppression, fire prevention and inspections, Basic Life Support and Advanced Life Support (Level 1 and Level 2) emergency medical services, hazardous materials response, all-hazards emergency management, and disaster preparedness. Adjacent service lines include a Mobile Integrated Health / Community Paramedicine program, a joint Dive Team with the Dixie County Sheriff's Office for water rescue and recovery, and air ambulance coordination with AirLife 68. The department operates the Alert Dixie Everbridge-based emergency notification system and uses WeatherSTEM for local weather monitoring from five county locations.

The revenue model is a hybrid of taxpayer-funded appropriations and fee-for-service ambulance billing. Ambulance rates are set using the Medicare Part B national fee schedule, billed directly to Medicare, Medicaid, and commercial insurers, with a collection rate consistently above 60% excluding forced Medicare/Medicaid adjustments. Financial assistance is available through discounts, payment arrangements, and charity care for indigent patients. The customer base is the entire resident and visitor population of Dixie County, with no ability to expand beyond the county's geographic boundaries and no external commercial customers.

Name

Dixie County Emergency Services

Legal name

Dixie County Fire Rescue

Website

https://dixieemergency.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Dixie County Fire Rescue is a county government emergency services department in Dixie County, Florida, providing fire suppression, EMS, dive rescue, and community paramedicine to approximately 17,000 residents across 700 square miles through 10 stations.

Ownership category

akta.pro rank

Product category

Emergency Services

NAICS

Fire Protection (922160), Ambulance Services (62191), Emergency and Other Relief Services (624230)

SIC

Services-Health Services (8000)

akta.pro primary industry

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

akta.pro secondary industries

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB), Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC), 911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

Keywords

• Emergency medical services
• Fire suppression services
• Community paramedicine
• Emergency management
• Water rescue operations

Headquarters

HQ city

Cross City

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Ambulance Billing Services: County entity ambulance service that bills insurance companies directly for ambulance transports. Fees are determined using Medicare Part B's national fee schedule for ambulance services. Provides financial assistance through discounts, payment arrangements, and charity care for indigent patients. Collection rate has consistently remained over 60%, excluding forced Medicare/Medicaid adjustments.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Dixie County Emergency Services (operating as Dixie County Fire Rescue) is a combination county fire department providing fire suppression, prevention and inspections, Basic Life Support and Advanced Life Support emergency medical services, Mobile Integrated Health/Community Paramedicine, and all-hazards emergency management to approximately 17,000 residents across 700 square miles of Dixie County, Florida. The department responds to roughly 4,000 calls annually from 4 full-time career stations and 6 volunteer stations, and also operates a joint Dive Team with the Dixie County Sheriff's Office.

Product overview

Dixie County Fire Rescue is a combination fire department operating 4 full-time career stations and 6 volunteer stations, providing fire suppression, prevention, inspections, emergency medical care, Community Paramedicine/Mobile Integrated Healthcare services, and Emergency Management to approximately 17,000 residents across 700 square miles. The department responds to approximately 4,000 calls annually, with approximately 40% being fires. Services are structured as a core fire and EMS operation supplemented by specialized modules including a Dive Team for water operations, Mobile Integrated Health for community paramedicine, and emergency management coordination with Alert Dixie notification system.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire Suppression and Prevention Services

Quantifiable outcome

• Responds to approximately 4,000 calls annually with approximately 40% being fires

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• AirLife 68coreStrategic or Co-development PartnerMedical transport partnership with AirLife 68 for air ambulance and transport services. Dixie County Fire Rescue works alongside AirLife 68 crew during emergency calls for seamless coordination of patient care and transport from scene to facility.
• Dixie County Sheriff's OfficecoreStrategic or Co-development PartnerJoint Dixie County Dive Team combining divers from Dixie County Sheriff's Office and Dixie County Emergency Services. Team members are either Deputy Sheriffs or Emergency Services Personnel who volunteer for dive duty in addition to regular duties. Responds to drowning investigations, homicides involving water, weapon recovery, auto crashes in water, and other water-related operations.
• Florida Special Needs RegistryminorStrategic or Co-development PartnerParticipation in Florida Special Needs Registry (SNR) for emergency preparedness of residents with special needs during disasters.
• Friends of Children of North Central FloridaminorGTM or Marketing PartnerReceived donated American flag handcrafted from retired fire hose, originally won at auction in Trenton benefiting the Friends of Children of North Central Florida.
• Cross City Dairy QueenminorGTM or Marketing PartnerCommunity partnership for Fire Rescue N' Cones event; Cross City Dairy Queen provides free ice cream cones for children during community engagement events.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• American Medical Response (AMR): Largest private-sector EMS provider in the U.S., operating 911 and interfacility ambulance transport under contract with municipalities and counties — analogous to Dixie on the ambulance transport side and useful for benchmarking billing and reimbursement practices, though private rather than public-sector.
• Global Medical Response (Rural Metro): Parent of Rural Metro and other private EMS/fire service brands, providing contracted 911 ambulance and fire suppression to municipalities including rural communities — a broad incumbent demonstrating the alternative private-sector model for the same service lines Dixie operates in-house.

Direct peers

• Taylor County Fire Rescue: Big Bend region Florida county fire rescue agency operating with comparable combination career/volunteer staffing, ALS transport, and hurricane-exposure profile — a direct peer for operational benchmarking.
• Flagler County Fire Rescue: Florida county fire rescue department delivering fire suppression, ALS transport, and community risk reduction programs from a combination of career and volunteer stations — comparable operating model and ambulance billing framework.
• Marion County Fire Rescue: Mid-sized Florida county fire rescue agency providing combination staffing, ALS transport, and community paramedicine programs — useful comparison for Dixie's Mobile Integrated Health expansion and combination-department staffing.
• Levy County Fire Rescue: Adjacent rural Florida county fire rescue department providing combination career/volunteer fire and EMS service with a similar geographic dispersion and small-population profile — closely comparable in scale and operational model to Dixie.
• Suwannee County Fire Rescue: North-central Florida county fire and EMS service providing BLS/ALS transport and suppression in a rural, low-density county — operating under the same public-agency, county-commissioner governance model as Dixie County.
• Gilchrist County Fire Rescue: Rural north-central Florida county fire and EMS agency serving a similarly small population base with combination staffing and ambulance billing — a near-analog in service area, funding mix, and operational scope.
• Alachua County Fire Rescue: County-level combination fire/EMS agency in north-central Florida providing fire suppression, ALS transport, and emergency management across a mixed urban-rural service area — a direct operational peer to Dixie County Emergency Services with the same public-agency, county-funded model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/960873360636688
• LinkedInlinkedin.com/company/dixie-county-emergency-services

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dixie County Emergency Services