Dinas Lingkungan Hidup Kota Semarang

What Dinas Lingkungan Hidup Kota Semarang does

Dinas Lingkungan Hidup Kota Semarang is the municipal environmental agency (Dinas) of Semarang City in Central Java, Indonesia, operating under the Pemerintah Kota Semarang and formally structured by Peraturan Daerah Kota Semarang Nomor 3 Tahun 2021 and Peraturan Walikota Nomor 103 Tahun 2021. The agency is responsible for environmental management across the city, with service lines covering waste collection, transportation, and processing (Pengelolaan Sampah), air/water/soil pollution monitoring and reduction (Pengendalian Polusi), and natural-resource and habitat conservation (Konservasi Lingkungan). It also administers the UPTD Laboratorium Lingkungan, an environmental testing laboratory that analyzes clean water, drinking water, wastewater, and river-water samples for businesses, hospitals, and academic institutions.

Its technology stack combines physical operations with citizen-facing digital tools: three in-house mobile applications — Sampah Cerdas (digital waste management), Pantau Polusi (real-time air-quality monitoring), and Konservasi Air (water-resource management) — plus a web-based Pemantauan Kualitas Air platform integrated with semarang.indotekhnoplus.com. The agency also runs Form Permohonan Informasi, Cek Status Permohonan, and Pengaduan services on dlh.semarangkota.go.id, and is linked into the city-wide Lapor Semar complaint portal, enabling 1,245 documents issued, 872 complaints handled, and a 94% service-satisfaction rate.

Revenue is not commercially generated in the conventional sense. The agency is funded primarily through the Semarang city budget (APBD) as part of its statutory mandate, supplemented by fee-based laboratory testing under Perda No. 10 Year 2023 (IDR 450,000 for domestic wastewater, IDR 470,000 for clean water, IDR 750,000 for drinking water per test) and environmental permit fees for UKL-UPL and DELH document evaluations. Service delivery reaches four primary segments: business entities (hotels, hospitals, industrial sites needing environmental compliance), the general public of Semarang (citizens using apps and filing complaints), community and neighborhood groups (RT/RW, PKK participating in Kampung Iklim/Proklim climate-village programs and Pilah Sampah waste-sorting), and academic institutions (universities using laboratory services for research).

Name

Dinas Lingkungan Hidup Kota Semarang

Legal name

Dinas Lingkungan Hidup Kota Semarang

Website

https://dlh.semarangkota.go.id

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Dinas Lingkungan Hidup Kota Semarang is the municipal environmental agency of Semarang City, Indonesia, delivering waste management, pollution monitoring, and laboratory testing services to citizens, businesses, and government partners through physical offices, UPTD units, and citizen-facing mobile applications.

Ownership category

akta.pro rank

Product category

Municipal Environmental Services

NAICS

Administration of Air and Water Resource and Solid Waste Management Programs (924110), Administration of Environmental Quality Programs (924)

SIC

Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Solid Waste & Recycling Services Administration (BPAIACAH)

akta.pro secondary industries

Water & Wastewater Compliance (NPDES/Stormwater, Pretreatment, Drinking Water/SDWA) (EUAHABAB), Water & Wastewater Utility IoT (SCADA, Leak/Quality Monitoring) (EUADAPAK), Monitoring & Control (Dosing Systems, Remote Monitoring, Sensors) (BPABAJAK)

Keywords

• Environmental management services
• Waste management services
• Pollution control services
• Environmental laboratory testing
• Environmental permits regulation

Headquarters

HQ city

Semarang

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Government Budget Allocation: Funded through municipal government budget (APBD) as part of Semarang City government's environmental management responsibilities
2. Laboratory Testing Fees: Fee-based environmental testing services for businesses including wastewater testing, clean water testing, and drinking water testing per Perda No. 10 Year 2023
3. Environmental Permit Fees: Fees for environmental permits and environmental document evaluations (UKL-UPL, DELH) for businesses and hotels

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Dinas Lingkungan Hidup Kota Semarang is a municipal environmental agency that delivers waste management, pollution control, and environmental conservation services to citizens and businesses in Semarang City. It operates the UPTD Laboratorium Lingkungan for certified water sample testing (clean water, drinking water, wastewater, river water) and issues environmental permits including UKL-UPL and DELH documents. The agency also provides digital services through mobile applications (Sampah Cerdas, Pantau Polusi, Konservasi Air), public information access, and community environmental programs such as Kampung Iklim.

Product overview

Dinas Lingkungan Hidup Kota Semarang operates as a government environmental agency offering a portfolio of environmental management services. The core services include waste management (Pengelolaan Sampah), pollution control (Pengendalian Polusi), and environmental conservation (Konservasi Lingkungan). The agency provides three digital applications: Sampah Cerdas for digital waste management, Pantau Polusi for real-time air quality monitoring, and Konservasi Air for water resource management. Supporting services include information request processing (Form Permohonan Informasi, Cek Status Permohonan), complaint handling (Pengaduan), waste sorting programs (Pilah Sampah), water quality monitoring (Pemantauan Kualitas Air), and environmental laboratory testing through UPTD Laboratorium Lingkungan. The agency also publishes environmental documents and provides public information under Indonesian transparency laws.

Differentiator

Problem solved

Functional benefit

Brands

• Sampah Cerdas: Digital waste management application for community convenience
• Pantau Polusi
• Konservasi Air
• Lapor Semar

Products and services

• Sampah Cerdas Digital waste management application that provides convenience for the public in managing and processing waste digitally. Targeted at Semarang City residents and communities for accessible waste handling.
• Pantau Polusi Real-time air quality and pollution monitoring application providing environmental data for a healthier environment. Available to citizens of Semarang for accessing live pollution levels.
• Konservasi Air Application for effective water resource management and environmental conservation. Serves Semarang citizens and stakeholders interested in water conservation monitoring.
• Pengelolaan Sampah Collection, transportation, and environmentally friendly processing of waste. Municipal waste management service for Semarang City residents and businesses across the city.
• Pengendalian Polusi Monitoring and reduction of air, water, and soil pollution for public health. Pollution control service for Semarang City covering environmental quality monitoring.
• Konservasi Lingkungan Conservation of natural resources and habitats for ecosystem balance. Environmental conservation service including mangrove planting and ecosystem preservation programs for Semarang City.
• UPTD Laboratorium Lingkungan Environmental laboratory testing facility providing water sample analysis services including clean water, drinking water, wastewater, and river water testing. Serves businesses, hospitals, hotels, and academic researchers with regulated fees per Perda No. 10 Year 2023.
• Form Permohonan Informasi Online form for public information requests to DLH under UU 14/2008 transparency regulations. Available to all Semarang citizens and entities seeking environmental information.
• Cek Status Permohonan Online service for checking the status of submitted information requests. Self-service tool for applicants who have submitted information requests to DLH.
• Pengaduan Online complaint submission service for environmental issues. Enables citizens of Semarang to report environmental violations and concerns through the official DLH portal.
• Pemantauan Kualitas Air Water quality monitoring service integrated with an external platform. Provides water quality data across Semarang City for public and stakeholder reference.
• Pilah Sampah Waste sorting program conducted by PKK Kota Semarang. Community-based waste segregation activity engaging neighborhood family welfare movement members in proper waste sorting practices.

Quantifiable outcome

• 94% service satisfaction rate
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered major and minor.

• Pemprov Jawa Tengah (Central Java Provincial Government)majorOthersCollaborative environmental programs including World Environment Day activities, coastal management, and inter-governmental environmental initiatives. Joint programs such as mangrove planting at Pantai Tirang attended by Central Java Governor.
• BNPB RI (National Disaster Mitigation Agency)minorOthersRelated link for disaster management coordination related to environmental emergencies
• DLHK Provinsi Jawa TengahmajorOthersProvincial environmental office coordination for regional environmental policies and programs implementation
• BBWS Pemali JuanaminorOthersCoordination on Andal and RKL RPL environmental documents for river basin management

Scale indicators6 records

Recent moves6 records

Expansion highlights3 records

Emerging players

• Waste4Change: Indonesian private-sector waste management and recycling service provider that competes with municipal waste collection services offered through DLH's Tempat Pemrosesan Akhir and UPTD operations. Represents the commercial alternative model in the same geography.

Broad incumbents

• Kementerian Lingkungan Hidup dan Kehutanan (KLHK): National Ministry of Environment and Forestry that sets the policy framework within which all municipal DLH entities, including Semarang, operate. Represents the broader incumbent governing environmental programs across Indonesia.
• DLH Provinsi Jawa Tengah: Provincial-level environmental agency that directly coordinates with DLH Kota Semarang on regional environmental programs and policy implementation. Functions as a supervisory and funding counterpart at a higher jurisdictional level.

Regional players

• PDAM Tirta Moedal Semarang: Municipal water utility serving Semarang with overlapping interest in water quality monitoring and environmental compliance. Adjacent rather than direct competitor, but operates in the same geographic territory with related water/environmental mandate.

Direct peers

• Dinas Lingkungan Hidup Kota Medan: Municipal environmental agency for Medan, North Sumatra, with parallel functions in waste management, pollution control, and environmental permits. Comparable large-city Dinas model with similar operational scope.
• Dinas Lingkungan Hidup Kota Bandung: Municipal environmental agency for Bandung with overlapping functions in waste management, laboratory testing, and environmental compliance. Comparable in operating model and service scope as a city-level DLH.
• Dinas Lingkungan Hidup Kota Yogyakarta: Provincial/municipal environmental agency in Yogyakarta Special Region with comparable waste management and environmental monitoring responsibilities. Direct peer in serving a culturally and economically significant Indonesian city.
• Dinas Lingkungan Hidup DKI Jakarta: Municipal environmental agency for Jakarta Province with the same statutory mandate over waste management, pollution control, and environmental permitting. Directly comparable in regulatory authority, service mix, and citizen-facing delivery model.
• Dinas Lingkungan Hidup Kota Surabaya: Municipal environmental agency for Surabaya operating the same Dinas model with comparable responsibilities in solid waste, environmental permits, and pollution monitoring. Direct peer in scale and mandate for a major Indonesian metropolitan area.

Others

• BBWS Pemali Juana: River basin authority under the Ministry of Public Works that coordinates with DLH Kota Semarang on Andal/RKL-RPL environmental documents and water quality management. Functions as an ecosystem partner rather than a competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dinas-lingkungan-hidup-kota-semarang

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Dinas Lingkungan Hidup Kota Semarang