Doane House Hospice

What Doane House Hospice does

Doane House Hospice is a Canadian non-profit charitable organization, founded in 1989 (originally as Hospice Newmarket) and operating as a division of Better Living Health and Community Services. Headquartered in a heritage Quaker house (Seneca Doane House, c.1845) at 17100 Yonge Street in Newmarket, Ontario, the organization provides free non-medical support to individuals diagnosed with life-threatening illness, their caregivers, and bereaved family members across York Region (north Aurora, Newmarket, Bradford, East Gwillimbury). All programs are delivered at no cost, with the organization reporting 27% of its operating budget covered by government funding through Home and Community Care via PalCare, and the remaining 73% raised through community donations, corporate sponsorships, events, and in-kind contributions.

The organization's core offerings include an Art Therapy Program with sub-programs for tots, children, teens, adults, newly-diagnosed, caregivers, and bereaved individuals; the Mariposa Art Club for grieving elementary students; the Bereavement Program (group, individual, walk-and-talk, correspondence); the Caregiver Support Program; the Oasis Day Program (social and therapeutic day program); Visiting Volunteers (home-based companionship and caregiver relief); PalCare education (reaching ~2,000 individuals annually); the Memory Bears keepsake program; the Hope Tree Initiative social networking platform; Mindfulness for Health; Death Café discussions; and a virtual program suite delivered via Zoom. The organization maintains HPCO accreditation (Level One 2006, Level Two 2007) and complies with Ontario's Personal Health Information Protection Act (PHIPA). Technology infrastructure is minimal — a LEAP CMS website, Facebook presence, and Zoom-based virtual delivery — with no proprietary platforms or AI capabilities.

The GTM motion is community-led, relying on healthcare provider referrals (notably Southlake Regional Health Centre), volunteer recruitment, community events, social media, and newsletter engagement. The volunteer base (153+ volunteers as of 2014) functions as the primary delivery workforce, supported by 7 paid staff including a Vice President of Hospice Palliative Care, a Manager of Community Hospice Programs, a Case Manager, a Grief and Bereavement Coordinator, an Art Therapy lead, a Coordinator of Volunteers, and an Administrative Assistant. The organization has reported serving 600+ clients and families annually with a 47% year-over-year client increase in the most recent reported period.

Name

Doane House Hospice

Legal name

Doane House Hospice

Website

https://doanehospice.org

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

Doane House Hospice is a Newmarket, Ontario-based non-profit providing free non-medical hospice and bereavement support — including art therapy, caregiver programs, and visiting volunteers — to individuals with life-threatening illness and their families across York Region.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro industry

PRIMARYHLAFAEAC

Home Hospice Agencies

Healthcare & Life Sciences/Healthcare Providers & Systems/Home Health & Hospice Providers

SECONDARYHLADAHAA

Home Hospice (Routine Home Care)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Hospice & Palliative Care (Home/Facility-Based)

SECONDARYHLAFAEAO

Bereavement, Grief & Family Support Services (Hospice-Linked)

Healthcare & Life Sciences/Healthcare Providers & Systems/Home Health & Hospice Providers

SECONDARYHSABAFAD

Respite Hospice Care (Short-Term Relief)

Home & Personal Services/Elder Care & In-Home Care Services/Hospice & Palliative In-Home Care

Keywords

• Hospice care
• Palliative care
• Bereavement support
• Grief counseling
• Volunteer hospice services

Headquarters

HQ city

Newmarket

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Funding: Doane House Hospice receives 27% of its operating budget through government funding via Home and Community Care (Central LHIN) through Palcare. This covers a portion of core service delivery costs.
2. Community Fundraising: The organization raises approximately 73% of its annual operating budget through community donations, corporate sponsorships, event fundraising, and third-party events. The organization has a $250,000 annual fundraising target.
3. Event Sponsorship and Fundraising Events: Major annual events include Virtual Hike For Hospice and Tee Off for Hospice. Third-party events organized by community partners contribute to fundraising efforts.
4. Sponsorship Programs: Corporate and individual sponsorship opportunities including day sponsorships ($750/day), art therapy group sponsorships ($850/8-week group), and ongoing program sponsorships.
5. Monthly Donations: Monthly giving program allowing donors to provide ongoing financial support through automatic credit card contributions.
6. In-Kind Donations: Businesses and individuals donate products and services used in programs and operations, including art supplies, food for Oasis Program, silent auction items, and other in-kind contributions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Doane House Hospice provides free, volunteer-driven non-medical support programs to individuals with life-threatening illnesses, their caregivers, and bereaved family members in York Region, Ontario. Core offerings include Art Therapy, Bereavement Programs, Caregiver Support, the Oasis Day Program, home Visiting Volunteers, Memory Bears keepsakes, Mindfulness/Wellness classes, and the PalCare palliative care education initiative.

Product overview

Doane House Hospice is a dynamic non-profit organization dedicated to enhancing quality of life through non-medical support for those affected by life-threatening illnesses and bereavement support. The organization offers a comprehensive suite of programs and services centered around its core Art Therapy Program, which includes specialized sub-programs for Tots, Children, Teens, Adults, Newly-Diagnosed, Caregivers, and Bereaved individuals. Supporting programs include the Mariposa Art Club for grieving children, Bereavement Program with individual and group support, Caregiver Support, Oasis Day Program, Visiting Volunteers, PalCare education initiative, Memory Bears keepsake program, Hope Tree Initiative social networking platform, Mindfulness for Health wellness classes, Death Café discussions, Virtual Programs, and the Picture This art purchase program. All services are offered free of charge.

Differentiator

Problem solved

Functional benefit

Brands

• PalCare: A non-medical hospice palliative care education provider that has been a beacon of education in York Region for over 35 years, dedicated to training allied health professionals, Personal Support Workers (PSWs), and volunteers.

Products and services

• Art Therapy Program Therapeutic program using art-making processes (clay, paint, pastels) to help clients express thoughts and feelings related to illness, grief, and loss. Includes sub-programs for Tots, Children, Teens, Adults, Newly-Diagnosed, Caregivers, and Bereaved individuals. Free of charge.
• Mariposa Art Club Art program for elementary students in York Region grieving the death of someone important, providing a safe space to express grief through art and connect with peers.
• Bereavement Program Individual and group support for family members or friends coping with illness or loss of a loved one, including Day Time and Evening Support Groups, Walk and Talk, Art Therapy, and Bereavement Correspondence Program.
• Caregiver Support Program Program promoting open discussions on caregiving frustrations, identifying skills and activities to improve support and manage stress, including 1:1 support and Yoga sessions.
• Oasis Program Day program offering social interaction and activities for individuals with life-threatening illnesses, including massage therapy, reiki, yoga, journaling, speakers, painting, and lunch provided.
• Visiting Volunteers

Quantifiable outcome

• 153+ volunteers supporting 600+ clients and families annually
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core and minor.

• Hospice Palliative Care Ontario (HPCO)coreStrategic or Co-development PartnerProvincial association for hospices and palliative care providers. Doane House Hospice holds HPCO accreditation (Level One 2006, Level Two 2007) and participates in collaborative initiatives including Bridging the Gap online volunteer training module development.
• PalCare (Palcare Network for York Region)coreStrategic or Co-development PartnerNon-medical hospice palliative care education provider funded by Central LHIN. Delivers over 100 education sessions annually, reaching more than 2,000 participants. Provides 11-week Introduction to Palliative Care training for Doane House Hospice volunteers. Doane House receives 27% government funding through this partnership.
• Seneca PolytechnicminorStrategic or Co-development PartnerEducational institution partnership providing integrated learning experiences for students. Part of PalCare's collaborative teaching partnerships.
• Registered Nurses' Association of Ontario (RNAO)minorStrategic or Co-development PartnerPart of PalCare's collaborative teaching partnerships enhancing nursing education and practice in palliative care.
• Community & Home Assistance to Seniors (CHATS)minorStrategic or Co-development PartnerSupporting PSW Training for senior care and well-being. Part of PalCare's collaborative partnerships.
• LOFT Community ServicesminorStrategic or Co-development PartnerFostering comprehensive care for vulnerable populations. Part of PalCare's collaborative teaching partnerships.
• Newmarket Chamber of CommerceminorGTM or Marketing PartnerBusiness excellence awards nominee and partner. Doane House Hospice was recognized by this chamber with the 2008 Business Excellence Award in Not for Profit category.
• East Gwillimbury Chamber of CommerceminorGTM or Marketing PartnerBusiness awards partner. Doane House Hospice received the 2020 Spirit of Success award in the Not-for-Profit category from this chamber.
• Bingo World NewmarketminorGTM or Marketing PartnerSupports in part the Art Therapy and Bereavement Programs through gaming revenue donations.
• Linking NewmarketminorGTM or Marketing PartnerSupports the Mariposa Art Club program for grieving children in York Region.
• United Way of Greater TorontominorGTM or Marketing PartnerSupports the Mariposa Art Club program for grieving children along with Linking Newmarket.
• Southlake Regional Health CentreminorChannel Partner/ Reseller/ DistributorRegional health centre partner. The Southlake Community Ontario Health Team is a partnership of healthcare organizations providing services to northern York Region and southern Simcoe County.
• York Region District School BoardminorChannel Partner/ Reseller/ DistributorProvides art therapy programs and anticipatory grief/bereavement services to students in their facilities.
• Local Restaurants and Caterers (Oasis Program Lunch Providers)minorGTM or Marketing PartnerFour Newmarket restaurants provide weekly lunches and snacks for Oasis clients: A Million Mouthfuls, Bagel World, Chip and Malt, The Maid's Cottage, Molisana Bakery.
• 100+ Women Who Care Central York RegionminorGTM or Marketing PartnerThird party event organizer. Members meet quarterly and each donate $100; selected charity receives all funds raised.
• Keller Williams RealtyminorGTM or Marketing PartnerAnnual charity golf tournament organizer. Has chosen Doane House Hospice as recipient of tournament proceeds for 5 consecutive years, raising $7,000 in most recent event.
• Aurora Mayor's Charity Golf ClassicminorGTM or Marketing PartnerAnnual golf tournament that has raised more than $735,000 for community organizations including Doane House Hospice.
• Region of York Quilters GuildminorGTM or Marketing PartnerNon-profit organization that donates beautiful quilts each winter to Doane House Hospice clients and families.
• George Brown CollegeminorStrategic or Co-development PartnerPartnership with Doane House Hospice, Hospice Palliative Care Ontario, and other partners on the Bridging the Gap collaborative to develop an online volunteer training module (2011).
• Beta Sigma PhiminorGTM or Marketing PartnerNewmarket Beta Sigma Phi sorority has raised and donated more than $350,000 over almost 30 years through holiday gift wrapping at Upper Canada Mall. Supports Doane House Hospice among other local charities.

Scale indicators14 records

Recent moves13 records

Expansion highlights6 records

Market position

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/DoaneHouseHospice
• LinkedInlinkedin.com/company/doane-house-hospice

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Doane House Hospice