Nevada Division of Insurance

What Nevada Division of Insurance does

The Nevada Division of Insurance is a state government regulatory agency within the Nevada Department of Business and Industry, operating under the authority of Nevada Revised Statutes Title 57. It is the sole regulator of insurance activity in Nevada and operates from a headquarters in Carson City (1818 E. College Pkwy., Suite 103) and a regional office in Las Vegas (3300 W. Sahara Ave., Suite 275), with 88 authorized staff positions in FY2022 (20 based in Las Vegas). The agency's core functions are: licensing and oversight of 1,515 domestic and foreign insurers, ~160 surplus-lines insurers, 100 captive insurers with 154 sponsored captive cells, 87 self-insured employers and 7 self-insured groups; licensing and regulation of 261,877 producer licensees; review and approval of health insurance rates in the individual and small group markets; market conduct and financial examinations; and consumer-facing complaint investigation and recovery. In FY2023 the Division responded to 14,417 consumer inquiries, investigated 3,439 complaints, and recovered $6.4 million for consumers; in CY2025 it closed 3,719 complaint cases and recovered over $9.6 million.

The Division delivers services through both physical offices and a digital stack: SERFF Public Access for rate and form filing transparency, a Sircon-powered online consumer complaint portal, a license verification system with downloadable producer and company lists, and a website translatable via Google Translate. Recent product launches include zip-code-based homeowner and commercial habitational insurance look-up tools (2024), a restored Health Insurance Rates Look-Up Tool (October 2025), multi-language forms in Spanish, Tagalog, and Traditional Chinese (2025), and Assembly Bill 52 compliance infrastructure mandating 21-day electronic and 30-day paper health claims processing timelines with interest penalties for late payment. The Division also issues regulatory bulletins (e.g., Bulletin 26-001 on biomarker testing coverage, Bulletin 26-002 on homeowner property inspections) and conducts administrative hearings.

As a government regulatory body, the Division does not generate revenue; it is funded through assessments on the regulated insurance industry and state appropriations. The industry it oversees contributed more than $515 million in Insurance Premium Tax to Nevada's General Fund in FY2023 (+3.93% YoY), making insurance the State's 4th largest General Fund revenue source. The Division holds NAIC accreditation (renewed December 2022), participates in the National Association of Insurance Commissioners and the International Association of Insurance Supervisors, and is led by Commissioner Ned Gaines (appointed October 2025, Acting since July 2, 2025), reporting to Department of Business and Industry Director Dr. Kristopher Sanchez.

Name

Nevada Division of Insurance

Legal name

Nevada Division of Insurance

Website

https://doi.nv.gov

Company type

Private

Founded year

2013

Operating status

Operating

Short description

The Nevada Division of Insurance is a state regulatory agency under the Nevada Department of Business and Industry that licenses and oversees insurance companies, producers, captives, and self-insured employers; reviews health insurance rates; investigates consumer complaints; and recovers funds for Nevada residents across offices in Carson City and Las Vegas.

Ownership category

akta.pro rank

Product category

Insurance Regulation

NAICS

Insurance Carriers and Related Activities (524)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Financial Services Regulators (Banking, Securities, Insurance) (BPAIAOAK)

Keywords

• Insurance regulation
• Consumer protection
• Insurance licensing
• Rate review
• Market conduct

Headquarters

HQ city

Carson City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Insurance Premium Tax: The Division regulates the insurance industry which generates Insurance Premium Tax revenue for the State's General Fund. For Fiscal Year 2023, Nevada's Insurance Premium Tax provided revenue in excess of $515 million to the State's General Fund (up 3.93% from FY 2022).

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

The Nevada Division of Insurance is a state government regulatory agency that oversees the insurance industry in Nevada. It licenses and regulates 1,515 domestic and foreign insurers, licenses approximately 261,877 insurance producers and agencies, reviews and approves health insurance rate filings, investigates consumer complaints and recovers funds for consumers, regulates 100 captive insurers and 154 sponsored captive cells, oversees 87 self-insured employers, and administers the licensing of bail agents. Operations are conducted through Carson City headquarters, a Las Vegas regional office, and online portals.

Product overview

The Nevada Division of Insurance is a state regulatory agency (not a technology company) that operates as a single integrated platform of regulatory services. The Division provides consumer protection services including complaint investigation and resolution, insurance company licensing and market regulation, health insurance rate review and approval, captive insurance regulation, self-insured workers' compensation oversight, bail agent licensing, and fraud investigation. Key service delivery channels include the Consumer Services Section, Producer/Agency Licensing system, Health Insurance Rate Review Program, SERFF Public Access portal for filing viewing, Online Consumer Complaint Portal via Sircon, and License Verification System. The Division also provides educational resources, handles public records requests, and conducts administrative hearings. In 2025, the Division expanded multi-language services and implemented Assembly Bill 52 requirements for health claims processing.

Differentiator

Problem solved

Functional benefit

Products and services

• Producer and Agency Licensing Licensing services for nearly 30 individual and organization license types including producers, adjusters, surplus line brokers, and bail agents, overseeing more than 261,877 resident and non-resident licensees through the Sircon and NIPR platforms.
• Insurance Company Licensing and Regulation Licensing of insurance companies, market conduct examinations, financial examinations, rate review, and ensuring insurance company solvency for the 1,515 licensed domestic and foreign insurers operating in Nevada.
• Consumer Services Section Investigates consumer complaints and provides information and assistance to consumers regarding insurance companies, agents, bail agents, title agents, and other regulated entities; responds to consumer inquiries and recovers millions of dollars annually for Nevada consumers.
• Online Consumer Complaint Portal Secure online complaint form system powered by Sircon that allows Nevada consumers to file complaints against insurance companies and agents, with login functionality for existing complaints and printable complaint forms.
• Health Insurance Rate Review Program Reviews and approves all health insurance rate changes in the individual and small group markets in Nevada; rates that are inadequate, excessive, or unfairly discriminatory will not be approved, with public comment opportunity.
• Captive Insurance Program Regulates captive insurers domiciled in Nevada, currently overseeing 100 captive insurers and 154 sponsored captive cells, with low application expenses, renewal fees, simplified reporting, and a $5,000 first-time premium tax credit.
• Self-Insured Workers' Compensation Program Certification and regulation of self-insured employers and associations of self-insured employers, ensuring financial solvency and viability across 87 self-insured employers and 7 associations with tangible net worth requirements.
• Bail Agent Licensing and Regulation Licensing and regulation of commercial bail agents, enforcement agents, solicitors, and general agents to ensure compliance with Nevada's bail laws.
• Fraud Investigation Services Investigates insurance fraud and coordinates with the Attorney General's Insurance Fraud Unit; includes annual fraud assessment for insurers.
• SERFF Public Access System for Electronic Rate and Form Filing public access portal that makes Life, Health, Property and Casualty rates, rules, and forms filed with the Division available to the public.
• License Verification System Online system allowing consumers and businesses to verify that a person or company is licensed, certified, or authorized to conduct insurance business in Nevada, with downloadable producer lists.
• Consumer Home Insurance Tool Web-based tool that helps Nevada consumers identify insurance carriers currently accepting home insurance applications by specific zip code, supporting access to coverage in the homeowner insurance market.
• Commercial Habitational Insurance Coverage Tool Look-up tool allowing consumers to search commercial habitational insurance coverage options by zip code.
• Administrative Hearings Conducts administrative proceedings and hearings under Nevada Revised Statutes Title 57, including matters such as the Select Home Warranty LLC hearing, with the Legal Section enforcing compliance.
• Health Insurance Rates Look-Up Tool Online tool that allows Nevada consumers to look up approved health insurance rates for ACA-compliant individual and small group plans, restored in October 2025 ahead of Open Enrollment for the 2026 plan year.

Quantifiable outcome

• Recovered $6.4 million for consumers in Fiscal Year 2023
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• National Association of Insurance Commissioners (NAIC)coreStrategic or Co-development PartnerThe Division participates in the NAIC which establishes national standards and best practices for insurance regulation, conducts peer reviews, and coordinates regulatory oversight to protect consumers while ensuring a strong, viable insurance marketplace.
• International Association of Insurance Supervisors (IAIS)coreStrategic or Co-development PartnerU.S. insurance regulators participate in the IAIS alongside the NAIC, working on major standard setting initiatives including supervising cross-border insurers, identifying systemic risk, and creating international best practices.
• Nevada Captive Insurance CouncilminorStrategic or Co-development PartnerIndustry organization supporting Nevada's captive insurance sector, promoting Nevada as a domicile for captive insurers.
• Nevada Governor's Office of Economic DevelopmentminorStrategic or Co-development PartnerState economic development agency supporting captive insurance sector growth in Nevada.
• Department of Business and IndustrycoreStrategic or Co-development PartnerThe Division of Insurance is part of the Nevada Department of Business and Industry. Director Dr. Kristopher Sanchez oversees the Division and appoints the Insurance Commissioner.
• Western Association of Automobile Insurance Plans (WAAIP)minorStrategic or Co-development PartnerWAAIP connects consumers having difficulty obtaining auto insurance with insurers. Contact (800) 227-4659. Division refers consumers to WAAIP when insurers become insolvent (e.g., Key Insurance Company receivership).
• Nevada Insurance Guaranty AssociationcoreStrategic or Co-development PartnerAssociation may cover claims up to certain limits set by Nevada law when insurance companies become insolvent. Claims are evaluated by the Association for determination of payment.

Scale indicators18 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• California Department of Insurance: California's state insurance regulator, directly comparable in function to the Nevada Division of Insurance: consumer protection, insurer licensing, rate review, market conduct, and financial solvency oversight over a much larger premium base. Closest functional peer among state insurance departments.
• Texas Department of Insurance: Texas's state insurance regulator performing the same core functions as Nevada: company licensing, rate and form review, consumer complaint investigation, and oversight of workers' compensation self-insurance. Direct peer in scope and statutory authority.
• Florida Office of Insurance Regulation: Florida's dedicated insurance regulatory office covering property, casualty, life, and health insurer oversight, rate review, and market regulation. Directly comparable to Nevada on regulatory mandate and consumer protection focus.
• New York Department of Financial Services: New York's combined insurance and banking regulator, performing insurer licensing, rate and form review, market conduct examinations, and consumer protection. Functions as Nevada's broader/incumbent peer in insurance regulatory authority.
• Arizona Department of Insurance and Financial Institutions: Arizona's state insurance and financial institutions regulator with the same core functions: insurer licensing, producer licensing, rate review, consumer complaint handling, and oversight of captive and surplus lines. Direct regional peer to Nevada.

Others

• National Association of Insurance Commissioners (NAIC): National coordinating body of U.S. state insurance regulators that sets standards, accredits state insurance departments (Nevada is accredited), and coordinates multi-state examinations. Acts as the umbrella organization of which the Nevada Division is a member.
• International Association of Insurance Supervisors (IAIS): International standard-setting body for insurance supervision in which the Nevada Division participates alongside other U.S. state regulators. Comparable as an ecosystem/coordination peer rather than a competitor.
• Nevada Insurance Guaranty Association: Nevada's guaranty association that handles covered claims from insolvent insurers (e.g., Key Insurance, Friday Health Plans). Direct operational partner of the Division and adjacent in mission to protect Nevada policyholders.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xtwitter.com/nevadadoi
• YouTubeyoutube.com/@NevadaDOI
• Facebookfacebook.com/NevadaDivisionOfInsurance
• LinkedInlinkedin.com/company/nevada-division-of-insurance
• Instagraminstagram.com/nevadadivisionofinsurance

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Nevada Division of Insurance