Custom Administration of Haiti

What Custom Administration of Haiti does

The Administration Générale des Douanes (AGD), commonly known as Custom Administration of Haiti, is the national customs authority of Haiti operating under the Ministry of Economy and Finance (Ministère de l'Économie et des Finances). Headquartered on Boulevard Toussaint Louverture in Port-au-Prince, AGD executes three statutory missions: (i) fiscal — collection of customs duties, taxes, and special contributions on behalf of the Haitian treasury; (ii) economic — facilitation of legitimate international trade and production of foreign trade statistics; and (iii) protective — border security, anti-smuggling enforcement, and controls on prohibited goods. Its monopoly is anchored in the new Customs Code published on March 21, 2023 (Le Moniteur Special Edition No. 11), which replaced the 1987 code and aligned Haitian practice with WCO and WTO standards, including Authorized Economic Operator (OEA) status.

The agency's core digital infrastructure is SYDONIA (SYstème DOuanier NIvers Automatisé), an automated customs management system handling electronic declarations, declaration tracking, and clearance processing. This is supplemented by the Douane en Poche mobile application, online goods localization, electronic declaration notification, and reference data services (container types, international ports, packaging classifications). AGD also maintains the École Nationale des Douanes (END), a training institution delivering customs broker certification examinations. Service delivery is executed through 20+ physical offices covering Port-au-Prince (central, SONAPI, airport, port, arrival hall), regional ports (Cap-Haïtien, Les Cayes, Jérémie, Jacmel, Miragoâne, Saint-Marc, Petit-Goâve, Gonaïves, Port-de-Paix, Fort-Liberté), and Dominican Republic border crossings (Ouanaminthe, Belladère, Malpasse, Anse-à-Pitre, Caracol).

AGD's revenue mechanics are entirely transaction-based: it collects import/export duties, the Special Rights surcharge (2% on customs payments, half of which funds modernization), and the Environmental Protection Tax (TPE) of 10% on used goods (tires, batteries, clothing) and 25% on vehicles over 7 years old or trucks over 12 years. Duty calculations reference CIF value at official BRH exchange rates. Customer segments include commercial importers/exporters (the primary revenue base, ranked annually in a published "Top 100" by contributions), licensed customs brokers (Commissionnaires en Douane) operating through SYDONIA, transit operators at borders, and individual travelers declaring personal effects and baggage. AGD is led by Director General Walter Gabellus.

Name

Custom Administration of Haiti

Legal name

Administration Générale des Douanes

Website

https://douane.gouv.ht

Company type

Private

Founded year

1804

Operating status

Operating

Headcount range

11–50 employees

Short description

The Administration Générale des Douanes (AGD) is Haiti's national customs authority under the Ministry of Economy and Finance, collecting duties and taxes on imports, operating the SYDONIA automated declaration system, managing 20+ offices at ports, airports, and Dominican Republic border crossings, and enforcing trade and border controls.

Ownership category

akta.pro rank

Product category

Customs Administration Services

NAICS

Public Administration (92)

akta.pro primary industry

Customs Declaration & Filing (Import/Export Entry) Platforms (TLAEAOAA)

akta.pro secondary industries

Export Customs Clearance (Export Declarations & AES/EEI) (TLACAFAB), Interagency/International Information Exchange & Cooperation (BPAIADAN)

Keywords

• Customs administration services
• International trade facilitation
• Customs duties collection
• Border control enforcement
• Automated customs declarations

Headquarters

HQ city

Port-au-Prince

HQ country

Haiti

Offices20 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Customs Duties Collection: Collection of import and export duties, taxes, and special contributions including environmental protection tax on used goods, and special 2% additional charge on customs payments.
2. Special Rights (Droits Spéciaux): 2% additional charge on customs payments for modernization and restructuring of Haitian customs services.
3. Environmental Protection Tax (TPE): 10% tax on CIF value for used tires, batteries, and clothing; 25% on vehicles over 7 years old.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

The Administration Générale des Douanes (AGD) operates Haiti's national customs administration, providing customs clearance for imports and exports, collecting customs duties and taxes on behalf of the public treasury, and enforcing border controls at ports, airports, and land border crossings. Its core digital offering is the SYDONIA automated customs system for electronic declarations, supplemented by online tracking, goods localization, and reference data services for customs brokers, importers, exporters, and travelers.

Product overview

The Administration Générale des Douanes (AGD) of Haiti operates as a government customs administration providing customs clearance services, revenue collection, and border security. The core digital infrastructure consists of SYDONIA, an automated customs management system supporting electronic declarations, combined with auxiliary services including Douane en Poche mobile application, online declaration tracking, goods localization, and reference data services (container types, international ports, packaging classifications). The organization also maintains training capabilities through the École Nationale des Douanes and operates various regional customs offices throughout Haiti.

Differentiator

Problem solved

Functional benefit

Products and services

• SYDONIA Automated customs management system (Système Douanier Nivera Automatisé) handling online customs declarations, declaration tracking, and electronic clearance processing for Haiti's customs administration, used by licensed customs brokers and importers/exporters.
• Douane en Poche Mobile application providing on-the-go access to customs services including electronic declarations and related customs information for users interacting with Haiti's customs administration.
• Goods Localization Service Online service for tracking and locating goods within customs facilities and warehouses, enabling users to monitor the status and physical location of cargo under customs control.
• Electronic Declaration Notification Service Service for electronic notification of liquidated customs declarations, providing declarants with formal electronic communication of finalized customs decisions.
• Online Recruitment System (ORS) Online recruitment portal for customs officer candidates, providing candidate search by code or NIF and supporting examination registration for customs agent positions.
• École Nationale des Douanes (END) National Customs School providing training for customs officers and administering the examination required for certification as a customs broker (Commissionnaire en Douane) under Article 97 of the Customs Code.

Quantifiable outcome

• Optimal mobilization of public resources for government priorities
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• World Customs Organization (OMD/WCO)coreStrategic or Co-development Partner · 26 January 1953Haiti is a member of the World Customs Organization. AGD participates in International Customs Day celebrations annually on January 26, commemorating the founding of the WCO. AGD aligns its customs code with WCO international standards and conventions.
• Ministry of Economy and Finance (MEF)coreOthersAGD operates as a technically decentralized service under MEF, which sets annual revenue collection objectives for the customs administration.
• Banque de la République d'Haïti (BRH)coreOthersBRH publishes daily exchange rates used by AGD for customs duty calculations. AGD ensures compliance with official exchange rates in customs transactions.
• National Port Authority (APN)minorOthersCollaboration on port operations and cargo handling at national ports under APN management.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Jamaica Customs Agency: Caribbean peer customs administration with comparable mandate (duty collection, trade facilitation, border security) and similar scale to AGD. Both agencies operate ASYCUDA/SYDONIA-style automated declaration systems and serve as primary revenue collectors for their respective national treasuries.
• Trinidad and Tobago Customs and Excise Division: Caribbean peer operating customs and excise functions for a single national territory with maritime and airport points of entry. Comparable in mission, scale, and dependence on import duties as a primary revenue source for the national treasury.
• Dirección General de Aduanas (DGA) - Dominican Republic: Dominican Republic's national customs administration — the direct counterpart agency sharing four land border crossings (Malpasse, Belladère, Ouanaminthe, Anse-à-Pitre) with Haitian customs. Operates a near-identical mandate: duty collection, trade facilitation, and border control, making it the most operationally comparable peer.

Broad incumbents

• U.S. Customs and Border Protection (CBP): Larger, well-resourced incumbent that performs the same core customs enforcement, duty collection, and trade facilitation mandate as AGD but at vastly greater scale and with broader statutory scope (immigration, agriculture inspection, anti-terrorism). Useful as a benchmark for mature customs modernization practices.
• Canada Border Services Agency (CBSA): Federal border agency with the same combined mandate of customs enforcement, duty collection, and trade facilitation as AGD. Comparable in being a single national authority that integrates trade compliance with border security functions.
• Servicio de Administración Tributaria (SAT) - Mexico: Larger Latin American revenue and customs authority operating customs declaration platforms (VUCEM) at substantially greater scale. Useful as a benchmark for high-volume digital customs processing and Authorized Economic Operator implementation.
• Douane française (French Customs): Broader incumbent operating the same customs mandate in a much larger economy, and historically linked to Haitian customs via France's role as former colonial power and the SYDONIA platform's UNCTAD origins. Relevant peer for governance frameworks and digital customs best practice.

Others

• World Customs Organization (WCO): Intergovernmental standards body of which AGD/Haiti is a member since 1953. Sets the international frameworks (SAFE Framework, Revised Kyoto Convention, WCO Data Model) that the 2023 Haitian Customs Code explicitly aligns with — making it the closest peer in terms of policy alignment.
• UNCTAD ASYCUDA Programme: Technology provider and standards body behind the SYDONIA platform that AGD deploys. Not a competing agency but the institutional counterpart whose ongoing investment in SYDONIA World directly determines AGD's digital customs capabilities and roadmap.

Regional players

• Barbados Revenue Authority - Customs: Caribbean regional peer integrating customs and tax administration under a unified revenue authority model — a structure that mirrors the consolidation trend Haitian authorities could pursue. Comparable in scale and in dependence on import duties.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@administrationgeneraledesd9043
• LinkedInlinkedin.com/company/custom-administration-of-haiti

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Custom Administration of Haiti