U.S. Embassy in the Dominican Republic

What U.S. Embassy in the Dominican Republic does

The U.S. Embassy in the Dominican Republic is the official diplomatic mission of the United States Department of State in the Dominican Republic, headquartered in Santo Domingo at Av. Republica de Colombia #57, Altos de Arroyo Hondo III, with two consular agencies in Puerto Plata and Punta Cana providing limited services. The embassy operates with approximately 58 staff and is led by Ambassador Leah F. Campos (confirmed by the U.S. Senate on October 7, 2025) along with Deputy Chief of Mission Prashant Hemady and Consul General William D. Swaney. Its mandate spans consular services for U.S. citizens, visa adjudication for Dominican nationals, bilateral trade facilitation, and cultural and educational diplomacy.

Core service lines include visa processing (nonimmigrant and immigrant), U.S. passport applications, renewals, and emergency replacements, Consular Reports of Birth Abroad (CRBA), notarials, 24/7 emergency assistance, education and exchange programs (Fulbright, YLAI, IVLP, TEA, Summer Work and Travel), and commercial services delivered via the U.S. Commercial Service. Service delivery runs on a stack of federal systems: the ERA (Electronic Recruitment Application) for staffing, STEP (Smart Traveler Enrollment Program) for citizen security alerts, the American Citizen Services Navigator and Passport Appointments Wizard for appointment scheduling, and DOMEX as the last-mile courier partner for document delivery within the Dominican Republic.

The embassy is a non-commercial government entity funded through U.S. federal appropriations under the Department of State. It collects statutory consular fees set by federal regulation (22 CFR Part 22), such as USD $165 for a DS-11 passport application, USD $10 for passport photos, and USD $12–$16 for DOMEX courier deliveries, but these fees are regulatory rather than market-priced revenue. Customer segments span U.S. citizens resident in or visiting the Dominican Republic, Dominican visa applicants, exchange program participants, and U.S. businesses seeking export support.

Name

U.S. Embassy in the Dominican Republic

Legal name

U.S. Embassy in the Dominican Republic

Website

https://do.usembassy.gov

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The U.S. Embassy in the Dominican Republic is the State Department's diplomatic mission in Santo Domingo, delivering consular services (visas, passports, CRBAs, emergency assistance), educational exchange programs, and trade facilitation for U.S. citizens, Dominican nationals, and U.S. businesses.

Ownership category

akta.pro rank

Product category

Diplomatic and Consular Services

NAICS

International Affairs (92812), National Security and International Affairs (9281), National Security and International Affairs (928)

SIC

Foreign Governments (8888), International Affairs (9721)

akta.pro primary industry

Diplomatic Missions & Embassies (Bilateral Relations) (BPAIAIAA)

akta.pro secondary industries

Consular Services & Citizen Assistance (BPAIAIAB), Visa, Immigration Liaison & Travel Document Policy (Foreign Affairs) (BPAIAIAL), Economic & Trade Diplomacy (Commercial, Investment, Sanctions Policy) (BPAIAIAF), Public Diplomacy, Cultural Diplomacy & Strategic Communications (BPAIAIAE), Inbound Exchange Hosting & Visiting Student Administration (EDAIABAK)

Keywords

• Consular services
• Visa processing
• Passport services
• Diplomatic services
• Trade facilitation

Headquarters

HQ city

Santo Domingo

HQ country

Dominican Republic

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Consular Fees: The embassy collects statutory fees for consular services including passport applications ($165 for DS-11), passport photos ($10), and CRBA processing. These fees are set by U.S. federal regulation (22 CFR Part 22).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The U.S. Embassy in the Dominican Republic is an official diplomatic mission of the U.S. Department of State that delivers consular services, including visa processing for Dominican nationals seeking to travel to the United States, passport issuance and renewal for U.S. citizens abroad, Consular Reports of Birth Abroad (CRBA), notarial services, and 24/7 emergency assistance. It also facilitates bilateral trade and commercial activities through the U.S. Commercial Service and manages educational and cultural exchange programs such as Fulbright, IVLP, and YLAI.

Product overview

The U.S. Embassy in the Dominican Republic provides a comprehensive suite of consular services for U.S. citizens and Dominican nationals. The core offerings include visa processing for travel to the United States, passport services (applications, renewals, emergency passports), Consular Report of Birth Abroad (CRBA) for citizenship documentation, emergency assistance, and notarial services. The embassy also manages education and exchange programs including Fulbright scholarships and IVLP professional exchanges, and provides business facilitation through the U.S. Commercial Service. The American Citizen Services Navigator serves as the digital gateway for appointment scheduling and service guidance.

Differentiator

Problem solved

Functional benefit

Products and services

• Visa Services
• Passport Services
• Consular Report of Birth Abroad (CRBA)
• Emergency Assistance
• Notarial Services
• Education and Exchange Programs
• Business and Trade Services

Quantifiable outcome

• Over 2,500 Dominican alumni of exchange programs advancing mutual understanding and democracy
• +1 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• DOMEXcoreChannel Partner/ Reseller/ DistributorDOMEX is the official courier service partner for U.S. Embassy Santo Domingo, handling delivery of passport books, passport cards, and Consular Reports of Birth Abroad (CRBAs). They maintain locations throughout the country including an office at the embassy consular entrance.
• U.S. Commercial ServicecoreOthersPart of the U.S. Department of Commerce's International Trade Administration, with more than 100 offices nationwide and 70 international offices. Helps U.S. and Dominican businesses with international trade assistance.
• Instituto Cultural Dominico AmericanocoreStrategic or Co-development PartnerLocal partner in developing English language learning resources for Dominican teachers, in collaboration with the Ministry of Education (MINERD) and the U.S. Embassy.
• Ministry of Education (MINERD) - Dominican RepubliccoreStrategic or Co-development PartnerGovernment ministry collaborating on English language learning resources and educational programs between the U.S. and Dominican Republic.
• SelectUSAminorOthersU.S. government initiative promoting the United States as a premier business location for foreign direct investment. Provides resources for companies considering U.S. market entry.
• Foreign Agricultural Service (FAS)minorOthersUSDA agency linking U.S. agriculture to the world with 98 offices covering 177 countries. Staffed by agricultural attachés providing market intelligence and trade facilitation.
• Overseas Security Advisory Council (OSAC)minorOthersJoint venture between Department of State and U.S. private sector established in 1985 to interact on overseas security problems of mutual concern.
• EducationUSAcoreStrategic or Co-development PartnerOfficial U.S. government network of over 430 international student advising centers promoting U.S. higher education. The embassy hosts local EducationUSA advising centers.
• American Spaces NetworkcoreOthersThe Office of American Spaces oversees a network of 600+ open-access cultural centers worldwide including American Corners, Binational Centers, and American Centers that promote American culture and English learning.

Scale indicators4 records

Direct peers

• U.S. Embassy in Mexico: Another U.S. diplomatic mission in a major Latin American country providing the same core suite of consular services (visa, passport, CRBA, ACS) under the same State Department operating model. Directly comparable headcount scale, service mix, and operational framework.
• U.S. Embassy in Colombia: U.S. diplomatic mission in another major Spanish-speaking Caribbean/Latin American country with similar visa-heavy caseload, exchange program emphasis, and commercial service partnerships. Closely comparable in mission scope and operational profile.
• U.S. Embassy in Jamaica: U.S. diplomatic mission in a fellow Caribbean nation with comparable consular workload, tourism-driven emergency assistance demand, and English-language environment. Closely comparable in service profile and operating scale.
• U.S. Embassy in Brazil: Largest U.S. diplomatic mission in Latin America, providing identical core consular, visa, and exchange program services. Comparable in functional mandate though larger in scale; useful benchmark for embassy-headcount economics in the region.

Others

• EducationUSA: U.S. Department of State network of 430+ international student advising centers, including the advising center hosted by the embassy. Comparable as an extension of the embassy's public diplomacy and education exchange mandate.

Broad incumbents

• U.S. Department of State: Parent organization of the embassy, operating the entire U.S. Foreign Service network of 270+ missions. Comparable in governing mandate and service portfolio but vastly broader in geographic and operational scope.
• U.S. Commercial Service: U.S. Department of Commerce export-promotion arm with 100+ U.S. and 70+ international offices, embedded within the embassy in the DR. Receives referrals from the embassy and provides bilateral trade facilitation — complementary rather than competing.

Regional players

• British Embassy in the Dominican Republic: Foreign embassy in the same geography providing consular services, visa processing, and bilateral relations. Comparable in mission structure though smaller in typical scope relative to U.S. operations.
• Embassy of Canada in the Dominican Republic: Another major embassy in the Dominican Republic offering consular services, visa processing, and bilateral trade/investment promotion. Comparable in service scope and target audience within the same geography, but representing a different sending state.
• Embassy of Spain in the Dominican Republic: Major European embassy in the same geography providing consular, visa, and cultural services. Especially relevant given the strong Spanish–Dominican cultural and migration ties; comparable in service type and geographic footprint.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/EmbajadaUSAenRD
• Facebookfacebook.com/EmbajadaUSASantoDomingo
• LinkedInlinkedin.com/company/embajadausaenrd

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about U.S. Embassy in the Dominican Republic