NSW Department of Planning, Housing and Infrastructure

What NSW Department of Planning, Housing and Infrastructure does

The NSW Department of Planning, Housing and Infrastructure (DPHI) is a state government department of New South Wales, Australia, headquartered in Parramatta with 5,231 employees. It operates under the NSW Government and consolidates statutory responsibilities for strategic and statutory planning, housing delivery, infrastructure coordination, Crown Lands administration, and public space management. The department serves NSW residents, local councils, developers, and industry stakeholders, functioning as the primary state instrument for shaping land use, housing supply, and built-environment outcomes across the state.

The department's operational portfolio spans 12 subsidiary agencies and statutory bodies, including the Bradfield Development Authority (delivering the Bradfield City Centre and Western Sydney Aerotropolis) and the Hunter and Central Coast Development Corporation. Core service lines include planning approvals and policy setting, social and affordable housing programs, Crown Land asset stewardship, and management of public spaces. Recent initiatives include the NSW Digital ID program for identity verification and the publication of a climate change vision and strategy. The department is governed by a published corporate plan (August 2025) and discharges its mandate through policy setting, regulatory approvals, asset ownership, and direct program delivery.

The department's business model is government-funded through the NSW state budget, with no commercial revenue streams. Funding is allocated through parliamentary appropriations and supplemented by Crown Land revenue, developer contributions, and other statutory receipts. The department recovers costs indirectly through fees on planning and development approvals and through the commercial use of Crown Land assets. It does not operate as a competitive commercial enterprise, and its outputs are programmatic rather than transactional.

Name

NSW Department of Planning, Housing and Infrastructure

Legal name

Department of Planning, Housing and Infrastructure

Website

https://dphi.nsw.gov.au

Company type

Public

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

NSW Government department headquartered in Parramatta with 5,231 employees, responsible for state planning, housing, infrastructure, Crown Lands, and public spaces, serving NSW residents, developers, local councils, and industry through policy, regulatory, and asset management functions.

Ownership category

akta.pro rank

Product category

Government Public Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs (925110), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512), Land Subdivision (2372)

SIC

Land Subdividers & Developers (No Cemeteries) (6552), Heavy Construction Other Than Bldg Const - Contractors (1600)

akta.pro primary industry

State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM)

akta.pro secondary industries

Urban & Regional Planning (Land Use, Zoning, Master Planning) (BPAIANAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Finance, Treasury, Budget & Procurement (BPAIACAC), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Government planning services
• Public housing administration
• Infrastructure planning
• Crown land management
• Local government oversight

Headquarters

HQ city

Parramatta

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Government Funding: As a NSW Government department, the Department of Planning, Housing and Infrastructure is funded through public taxation and government appropriations. Revenue is allocated to deliver housing, planning, infrastructure, and public space services across NSW.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

The Department of Planning, Housing and Infrastructure is a NSW Government department that delivers planning approvals, housing solutions, infrastructure coordination, Crown land administration, local government oversight, property services, and public space management across New South Wales. It operates through a portfolio of statutory agencies and public space authorities to create thriving communities, manage lands and property, and deliver affordable housing.

Product overview

The Department of Planning, Housing and Infrastructure is a government department offering services through its portfolio of agencies. The core services include Planning (designing and creating thriving communities with sustainable environmental protection), Property and Development NSW (central property agency), Crown Lands (administering Crown land, parks, reserves, and assets), Sydney Olympic Park Authority, Bradfield Development Authority, Cemeteries & Crematoria NSW, Office of Local Government, Valuer General, and Hunter and Central Coast Development Corporation. Additionally, the department manages public space agencies including Botanic Gardens of Sydney, Greater Sydney Parklands, and Placemaking NSW. Together, these entities shape thriving communities, public spaces, places and economies to improve the liveability and prosperity of NSW.

Differentiator

Problem solved

Functional benefit

Products and services

• Planning NSW

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and regional priority.

• Cemeteries & Crematoria NSWcoreOthersA statutory authority under the department responsible for regulatory information and statistics, as well as assisting with burial and cremation services planning across NSW.
• Crown LandscoreOthersResponsible for the administration of Crown land including parks, reserves, roads, and assets across NSW.
• Hunter and Central Coast Development Corporationregional priorityOthersEmpowered to unlock and deliver outcomes that revitalise the Hunter and Central Coast regions of NSW.
• Office of Local GovernmentcoreOthersResponsible for strengthening the sustainability, performance, integrity, transparency and accountability of the local government sector in NSW.
• Planning NSWcoreOthersHelps design and create thriving communities, towns and cities for the people of NSW, ensuring jobs, infrastructure and housing are delivered sustainably with environmental protection.
• Property and Development NSWcoreOthersThe central property agency for the NSW government that partners to create purpose-led solutions that reimagine property, rejuvenate environments and revitalise communities.
• Sydney Olympic Park AuthoritycoreOthersCreates an active and vibrant place for residents, visitors, and businesses at Sydney Olympic Park.
• Bradfield Development Authorityregional priorityOthersBuilding stronger, well-connected communities by delivering Bradfield City Centre and supporting investment attraction within the Western Sydney Aerotropolis.
• Botanic Gardens of SydneycoreOthersOne of the public space agencies managed by the department, visited by millions of people weekly, encompassing the Royal Botanic Garden Sydney and other botanical assets.
• Greater Sydney ParklandscoreOthersPublic space agency managing extensive parklands across Greater Sydney, visited by millions of people every week.
• Placemaking NSWcoreOthersAgency focused on revitalising places and creating engaging public spaces throughout NSW communities.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Tasmanian Department of State Growth: Tasmanian state department responsible for state growth, infrastructure, and industry development. A smaller-scale but functionally comparable state agency for planning, infrastructure coordination, and economic development.
• South Australian Department for Infrastructure and Transport: South Australian state department delivering infrastructure and transport. Comparable as a state-level agency combining infrastructure planning with land and property functions, similar to NSW DPHI's infrastructure and Property and Development NSW remit.
• Queensland Department of State Development, Infrastructure, Local Government and Planning: Queensland state department covering state development, infrastructure, local government, and planning. Directly comparable across the same functional pillars as NSW DPHI — planning policy, state development, infrastructure coordination, and local government oversight.
• Victorian Department of Transport and Planning: Victorian state government department combining transport and planning responsibilities. Directly comparable to NSW DPHI as a like-for-like state-level planning and infrastructure agency in another Australian jurisdiction, with overlapping mandates in land use, housing, and precinct development.
• Western Australian Department of Planning, Lands and Heritage: Western Australian state department combining planning, lands, and heritage administration. Closely aligned to NSW DPHI's combination of planning decisions, Crown land management, and heritage oversight responsibilities.
• Northern Territory Department of Infrastructure, Planning and Logistics: Northern Territory government department integrating infrastructure, planning, and logistics. A comparable sub-national agency with the same integrated planning, infrastructure, and land administration mandate as NSW DPHI.
• ACT Environment, Planning and Sustainable Development Directorate: ACT Government directorate covering environment, planning, and sustainable development. Comparable to NSW DPHI as a sub-national government body integrating planning, environmental protection, and land administration functions.

Others

• Infrastructure Australia: Independent federal infrastructure advisory body. Operates as an enabling and advisory peer that shapes national infrastructure priorities and audit frameworks directly relevant to NSW DPHI's long-term infrastructure planning pipeline.
• Landcom (NSW Government Land and Housing Corporation): NSW Government-owned land developer and housing provider. Operates as a closely adjacent state-owned entity, delivering housing and urban development projects that complement — and partially overlap with — NSW DPHI's planning and housing mandate.

Broad incumbents

• Australian Department of Infrastructure, Transport, Regional Development, Communications and the Arts: Federal infrastructure and regional development department. Operates at the national level with broader remit across transport, infrastructure, and regional development, providing funding and policy frameworks that interact with NSW DPHI's state-level delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/nswdphi

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NSW Department of Planning, Housing and Infrastructure