DRK Mülheim an der Ruhr

What DRK Mülheim an der Ruhr does

DRK-Kreisverband Mülheim an der Ruhr e.V. is a registered nonprofit local chapter (Kreisverband) of the German Red Cross (Deutsches Rotes Kreuz), founded in 1900 and serving the city of Mülheim an der Ruhr and surrounding areas in North Rhine-Westphalia, Germany. The organization operates an integrated portfolio of humanitarian and social services delivered through three principal facilities: the Hilfeleistungszentrum Aktienstraße (headquarters, rescue services, home emergency response, migration counseling, central warehouse), the Einsatzzentrum Hansastraße (operational center for disaster response, youth Red Cross, first aid training), and the Bürgertreff Broich community center for seniors. Core service lines include 24/7 Rettungsdienst (emergency medical services) and Krankentransport (patient transport) supporting the municipal fire department under a partnership dating to 1985, Sanitätsdienst (event medical coverage), first aid training (Erste-Hilfe-Kurse) and multi-module Einsatzkräfteausbildung for volunteer responders, Hausnotruf with a Premiumpaket that adds fall detection and CO2 monitoring, the Menüservice meal delivery (365 days/year in Mülheim and Essen), Blutspende coordination with the national DRK blood service, Flugdienst air-ambulance repatriation for members, and three wholly-owned KiTa gGmbH facilities (Die Rettungszwerge, Die Rettungsmäuse, Die Rettungsfüchse). Specialized units include the Rettungshundestaffel (search-and-rescue dogs), Wasserwacht (water rescue), Notfallseelsorge (crisis chaplaincy co-staffed with 55 Protestant pastors and ~40 DRK volunteers), Suchdienst (tracing service), Kleiderecke (clothing assistance), and Pflegeselbsthilfe (caregiver support). Migration counseling for adult immigrants is delivered under a federally funded MBE contract with BAMF, extended online via the mbeon chat platform.

The organization's technology stack is intentionally non-proprietary: service delivery is grounded in established Red Cross methodologies, training curricula, and physical infrastructure rather than software platforms. No APIs, SDKs, AI/ML capabilities, or patents are disclosed; the sole digital service is the mbeon chat interface for migration counseling.

The business model is diversified across five revenue streams: (1) recurring supporting membership fees (Fördermitgliedsbeiträge) from approximately 2,900 members who receive the quarterly Rotkreuz-Magazin and travel repatriation insurance; (2) one-time training and seminar fees (€30 per seminar day, €15 per evening session for external participants; free for local chapter members); (3) subscription-based social services including monthly Hausnotruf and KombiRuf fees and per-meal Menüservice delivery without subscription or delivery charges; (4) government and federal funding including BAMF grants for MBE migration counseling and federal/state appropriations for disaster preparedness (Bevölkerungsschutz); and (5) donations. Operations are community-led and event-driven, executed by approximately 170 full-time staff and more than 700 volunteers across the parent association and its three KiTa gGmbH subsidiaries. Marketing and member acquisition run through Facebook/YouTube/Instagram channels, the quarterly Rotkreuz-Magazin, local press coverage, and community event participation. Distribution is direct-to-consumer via physical facilities, home visits, and on-site service delivery, with a B2B training channel selling seminars to other DRK Kreisverbände.

Name

DRK Mülheim an der Ruhr

Legal name

DRK-Kreisverband Mülheim an der Ruhr e.V.

Website

https://drk-muelheim.de

Company type

Private

Founded year

1900

Operating status

Operating

Headcount range

1–10 employees

Short description

DRK-Kreisverband Mülheim an der Ruhr e.V. is a local German Red Cross chapter in Mülheim an der Ruhr delivering emergency medical services, senior home care, meal delivery, three kindergartens, first aid training, and migration counseling. Founded 1900, the nonprofit operates with ~170 staff and ~700 volunteers.

Ownership category

akta.pro rank

Product category

Humanitarian and Social Services

NAICS

Emergency and Other Relief Services (624230), Ambulance Services (621910), Individual and Family Services (6241), Community Food Services (624210), Blood and Organ Banks (621991)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

akta.pro secondary industries

Private EMS Providers (Contract/Interfacility) (HLAFANAB), Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Refugee & Immigrant Support Services (BPAGAEAI)

Keywords

• Emergency medical services
• Humanitarian aid
• First aid training
• Senior care services
• Community social services

Headquarters

HQ city

Mülheim an der Ruhr

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Donations and Membership Fees: Revenue from supporting member fees (Fördermitgliedsbeiträge) and public donations. Members receive quarterly Rotkreuz-Magazin publication and travel repatriation insurance benefits.
2. Training and Seminar Fees: External participants pay €30 per seminar day, €15 per evening session. Members of the local chapter receive training free of charge. Retraining courses for rescue services may have different pricing.
3. Social Services Delivery: Fee-based services including meal delivery (Menüservice), home emergency response (Hausnotruf), kindergarten services, and medical transport. Some services subsidized by government programs.
4. Government-Funded Programs: Migration counseling (MBE) funded by Federal Office for Migration and Refugees (BAMF); disaster preparedness funded by federal and state governments.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

DRK-Kreisverband Mülheim an der Ruhr e.V. delivers a multi-line portfolio of humanitarian and social services to residents of Mülheim an der Ruhr and surrounding areas, including 24/7 emergency medical response and patient transport, first aid and emergency responder training, senior care services (home emergency response system Hausnotruf, meal delivery Menüservice, community center Bürgertreff Broich), three kindergarten facilities, blood donation coordination, migration counseling, search and rescue dogs, water rescue, crisis chaplaincy, and a tracing service for people separated by war or migration. Revenue comes from supporting member fees, donations, government grants, course fees, and direct service charges.

Product overview

DRK Mülheim an der Ruhr operates as a multi-service humanitarian organization offering a comprehensive portfolio of social and emergency services. The core offerings include emergency response services (Rettungsdienst, Krankentransport, Sanitätsdienst), first aid training (Erste-Hilfe-Kurse), and care services for seniors (Hausnotruf, KombiRuf, Menüservice, Bürgertreff Broich). The organization also provides specialized services including blood donation coordination (Blutspende), flight ambulance repatriation (Flugdienst), migration counseling (Migration und Integration with mbeon online platform), search and rescue operations (Rettungshundestaffel, Wasserwacht), crisis chaplaincy (Notfallseelsorge), and clothing assistance (Kleiderecke). For youth engagement, the organization runs the Jugendrotkreuz (JRK) program and three KiTa facilities (Die Rettungszwerge, Die Rettungsmäuse, Die Rettungsfüchse). Volunteer development is supported through multi-module training programs (Einsatzkräfteausbildung, Fachdienstausbildung Sanitätsdienst/Betreuung) administered via a dedicated seminar management system (seminare.drk-muelheim.de). Membership benefits include travel repatriation insurance (Reiserückholdienst). The organization also facilitates voluntary service programs (FSJ and BFD) for civic engagement.

Differentiator

Problem solved

Functional benefit

Brands

• Hausnotruf: 24-hour home emergency response service providing safety and security for elderly and vulnerable individuals in their own homes
• Menüservice
• KombiRuf
• Kleiderecke
• Die Rettungszwerge
• Die Rettungsmäuse
• Die Rettungsfüchse
• Bürgertreff Broich
• Jugendrotkreuz (JRK)
• Wasserwacht

Products and services

• Erste-Hilfe-Kurse (First Aid Courses) Certified first aid training courses teaching emergency response skills including wound care, resuscitation, and emergency procedures, available for the general public and DRK volunteers.
• Hausnotruf (Home Emergency Response) 24/7 home emergency response subscription system for seniors and vulnerable individuals, providing an alarm device connected to a 24-hour dispatch center for rapid emergency assistance at home.
• KombiRuf (Combined Home and Mobile Emergency Response) Combined emergency alert system providing 24/7 security both inside the home and on the go through a single subscription service.
• Menüservice (Meal Delivery) Daily meal delivery service for seniors, operating 365 days a year with no subscription or delivery costs in Mülheim an der Ruhr and Essen.
• Sanitätsdienst (Event Medical Standby) Medical support service for events, providing first aid and emergency response standby at concerts, fairs, sports events, Kirmes festivals, and other public gatherings.
• Rettungsdienst (Emergency Medical Service) 24/7 emergency medical response and rescue service operating from two stations in support of the municipal professional fire department since 1985.
• Krankentransport (Patient Transport) Non-emergency medical transport service for ill and disabled individuals, with statutory health insurance covering eligible transport costs.
• Flugdienst (Air Ambulance / Repatriation) Worldwide medical repatriation service for DRK members who become ill or injured abroad, providing 'bed-to-bed' transport with medical supervision.
• Blutspende (Blood Donation Coordination) Coordination and organization of regular blood donation appointments and drives in the Mülheim area in cooperation with DRK-Blutspendedienst.
• Kleiderecke (Clothing Assistance) Clothing assistance program providing appropriate clothing and shoes to people in emergency situations and difficult social circumstances.
• Migration und Integration (MBE Migration Counseling) BAMF-funded Migrationsberatung für erwachsene Zuwanderer, providing integration counseling, language course referral, and assistance with official procedures for adult immigrants over 27 years.
• mbeon (Migrationsberatung Online) Online chat-based migration counseling platform for adult immigrants covering residence, career, and language topics, supplementing in-person MBE counseling.
• Bürgertreff Broich (Senior Community Center) Community center in Mülheim-Broich operating for over 50 years, offering leisure activities, social gatherings, exercise programs, and support services for seniors.
• Pflegeselbsthilfe (Family Caregiver Support) Support service for family caregivers providing practical tips, counseling, and assistance for people caring for ill or aging family members.
• Einsatzkräfteausbildung (Emergency Responder Training) Multi-module training program for volunteer emergency responders covering operations, care, medical services, and technical safety modules, delivered via a dedicated seminar management platform at €30/day for external participants.
• Fachdienstausbildung Sanitätsdienst (Specialist Medical Training) Advanced medical service training for volunteer responders deepening first aid and emergency medical knowledge for use in DRK emergency response units.
• Fachdienstausbildung Betreuung (Specialist Care Service Training) Specialized training for volunteers serving in care groups within DRK emergency response units, supporting displaced persons and vulnerable populations during incidents.
• Jugendrotkreuz (JRK — Youth Red Cross) Youth Red Cross program for children and adolescents, providing education in first aid, social engagement, and humanitarian values through group activities.
• Wasserwacht (Water Rescue Service) Water rescue and drowning prevention service providing swimming training, swimming certifications (e.g., Rettungsschwimmabzeichen for schoolchildren), and water safety education.
• Rettungshundestaffel (Search and Rescue Dog Unit) Search and rescue dog unit performing area searches and trailing operations to locate missing persons, led by Veronique Müller with deputies Nicole Dittke and Nadine Wallerich-Herf.
• Notfallseelsorge (Crisis Chaplaincy) 24/7 emergency pastoral care service providing psychological first aid and emotional support to people affected by accidents, trauma, or sudden loss, delivered jointly with the Evangelical Church District An der Ruhr.
• Kindertageseinrichtungen (KiTa Daycare Centers) Three daycare centers operated by DRK Mülheim — KiTa Löhstraße (Die Rettungszwerge), KiTa Wenderfeld (Die Rettungsmäuse), and KiTa Forum (Die Rettungsfüchse) — providing licensed early childhood education.
• Suchdienst (Tracing Service) Tracing service helping people separated by wars, disasters, flight, or migration reconnect with their relatives.
• Reiserückholdienst (Travel Repatriation for Members) Membership-benefit travel repatriation service for DRK Fördermitglieder, providing medical transport from abroad with insurance coverage.
• Freiwilliges Soziales Jahr (FSJ — Voluntary Social Year) Voluntary social year program for young people aged 17-27 providing practical work experience in healthcare and social settings under the DRK umbrella.
• Bundesfreiwilligendienst (BFD — Federal Volunteer Service) Federal volunteer service open to all age groups beyond school-leaving age, offering placements across DRK's social and care areas.

Quantifiable outcome

• 2,200 home emergency deployments annually
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Evangelical Church District An der RuhrcoreStrategic or Co-development PartnerClose cooperation with the Evangelical Church District ensures 24/7 availability of emergency pastoral care (Notfallseelsorge). 55 Protestant pastors and volunteer chaplains trained and supported by approximately 40 DRK volunteers.
• Professional Fire Department Mülheim an der RuhrcoreStrategic or Co-development PartnerDRK has been part of the municipal rescue service since 1985. Supports fire department with volunteer personnel, medical transport, and equipment for emergencies and major events.
• DRK Flight Service (DRK-Flugdienst)coreStrategic or Co-development PartnerDRK Mülheim provides ground transport for patients repatriated by the DRK air ambulance service. The flight service arranges 'bed to bed' medical transport worldwide for members.
• Federal Office for Migration and Refugees (BAMF)coreStrategic or Co-development PartnerMigrant counseling (MBE) funded by BAMF. DRK provides integration counseling, referral to language courses, and administrative assistance for adult migrants.
• DRK-Blutspendedienst (Blood Donation Service)minorStrategic or Co-development PartnerCoordinates local blood donation appointments and drives. DRK-Blutspendedienst manages the blood supply logistics nationally.
• Other DRK Kreisverbände (Regional Chapters)minorStrategic or Co-development PartnerTraining seminars offered to external DRK chapters. External participants pay €30/day. Cooperation in disaster response across regional boundaries.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Arbeiter-Samariter-Bund (ASB): National German aid organization providing ambulance, patient transport, Hausnotruf, training, and social services. Operates in NRW and competes with DRK Mülheim for members, volunteers, and municipal contracts in the same territory.
• Malteser Hilfsdienst: Major German humanitarian organization delivering ambulance services, Hausnotruf, first aid training, and social services. Overlaps directly with DRK Mülheim's EMS, senior care, and training offerings in the same NRW region.
• Diakonie Mülheim an der Ruhr: Protestant-affiliated social services network operating in Mülheim offering senior care, family support, and counseling. Competes for local social-services contracts and donor base alongside DRK Mülheim in the same community.
• Johanniter-Unfall-Hilfe: One of Germany's largest humanitarian aid organizations operating EMS, Hausnotruf, training, and senior services nationwide. Directly competes with DRK Mülheim in Mülheim and surrounding NRW municipalities for the same volunteer pool, members, and government contracts.
• Caritasverband Mülheim an der Ruhr: Local Catholic social services organization providing senior care, family support, and migration counseling in Mülheim. Competes with DRK Mülheim for the same local social-services funding and clientele, particularly in Kleidungshilfe and integration services.

Broad incumbents

• Deutsches Rotes Kreuz (National Federation): The national German Red Cross federation under which DRK Mülheim operates. Provides brand standards, inter-chapter cooperation (e.g., flight service, blood donation service), and federated funding that anchors local chapter operations like DRK Mülheim's Rettungsdienst and Blutspende.

Emerging players

• AWO Kreisverband Mülheim: Local Workers' Welfare Association chapter providing senior services, family support, and integration assistance in Mülheim. Overlaps with DRK Mülheim on social services for seniors and migrant populations but does not operate EMS.

Regional players

• DRK Kreisverband Essen: Adjacent DRK Kreisverband operating in neighboring Essen. Provides a directly comparable local chapter benchmark for service portfolio, volunteer base, and operational scale, but serves a separate municipality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC-eQa8Dc0pS8jKKUoLmP9Xw
• Facebookfacebook.com/drk.muelheim
• Instagraminstagram.com/drk.muelheim
• LinkedInlinkedin.com/company/drk-m%C3%BClheim-an-der-ruhr

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DRK Mülheim an der Ruhr