DWUP

What DWUP does

DWUP (Wojewódzki Urząd Pracy we Wrocławiu / Lower Silesian Voivodeship Labour Office) is a regional government institution of the Lower Silesian Voivodeship in Poland, operating under the supervision of the Ministry of Family, Labour and Social Policy (MRPiPS) as part of the national Public Employment Services (PSZ) framework. Its core function is to deliver public labor-market services across the voivodeship, including job intermediation, vocational and career counseling, training and qualification programs, administration of financial allowances for the unemployed, and support to employers through recruitment assistance, training subsidies (Krajowy Fundusz Szkoleniowy), and workplace-creation grants. The office also maintains statutory registries of training institutions (RIS) and employment agencies and acts as a regional hub for the pan-European EURES cross-border employment network.

The service portfolio is delivered through four physical Career Counseling Centers (Centra Poradnictwa Zawodowego) in Wrocław, Wałbrzych, Legnica, and Jelenia Góra, plus a coordinated network of district (powiatowe) labor offices (PUP) across the voivodeship, supplemented by online registration, remote counseling, electronic contracts, and integration with the national ePraca (Central Job Offers Database). The EURES sub-unit enables cross-border job matching across the EU/EEA, while European Social Fund Plus (ESF+) / FEDS 2021-2027 co-financed projects — including 'Dolnośląskie perspektywy na pracę w UE III' — fund active labor market programs, technical assistance, and the voivodeship's Labor Market Observatory.

DWUP's business model is non-commercial: all services to citizens and employers are provided free of charge, with the institution funded entirely through the Polish state budget (Labor Fund and MRPiPS allocations) and co-financed by European Funds. There are no disclosed revenues, no pricing models, and no paying customers in the conventional sense. The institution was first established in 1997 with the opening of the Wrocław Career Guidance Center, expanded to three additional cities in 1999, joined EURES at Poland's 2004 EU accession, and continues to operate under the new Act on Labor Market and Employment Services effective January 1, 2025.

Name

DWUP

Legal name

Wojewódzki Urząd Pracy we Wrocławiu

Website

https://dwup.pl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

DWUP is a regional Polish government labor office in Wrocław providing free job intermediation, career counseling, training, and unemployment benefits administration across the Lower Silesian Voivodeship, funded by the state budget and EU funds.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Employment Services (5613), Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313)

SIC

Services-Employment Agencies (7361), Services-Social Services (8300)

akta.pro primary industry

Unemployment Insurance & Employment Support Benefits (BPAIAKAB)

akta.pro secondary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Public employment services
• Labor market mediation
• Vocational career counseling
• Workforce training subsidies
• EURES cross-border employment

Headquarters

HQ city

Wrocław

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels3 records

Core offering

DWUP is a regional government employment office providing public labor market services free of charge to job seekers and employers in the Lower Silesian Voivodeship of Poland. Core services include job intermediation, vocational counseling (through four Career Counseling Centers), training subsidies and qualification programs (Krajowy Fundusz Szkoleniowy), employer recruitment assistance, cash benefits for the unemployed, and administration of registries for training institutions and employment agencies. It also coordinates the EURES European Employment Services network for cross-border employment within the EU/EEA.

Product overview

DWUP (Dolnośląski Wojewódzki Urząd Pracy we Wrocławiu) is a regional government employment office providing public labor market services. The core offering includes job intermediation, vocational counseling, training programs, and cash benefits administration. Key service modules include the Centrum Poradnictwa Zawodowego (CPZ) operating four career counseling centers across the voivodeship, the EURES network for European employment services, the Krajowy Fundusz Szkoleniowy for training finance, registries of training institutions and employment agencies, and access to the national ePraca job database. Services are provided free of charge to job seekers and employers.

Differentiator

Problem solved

Functional benefit

Brands

• Centrum Poradnictwa Zawodowego (CPZ): Career Guidance Center providing free vocational counseling services including career planning, competency diagnosis, and job search skills training. Operates in Wrocław, Wałbrzych, Legnica, and Jelenia Góra.

Products and services

• Public Employment Services (Wojewódzki Urząd Pracy we Wrocławiu) Core government employment office providing public labor market services including job intermediation, vocational counseling, training, and cash benefits for job seekers and employers in the Dolnośląskie voivodeship.
• Centrum Poradnictwa Zawodowego (CPZ) Career counseling center offering free individual and group vocational guidance services, career planning, competency diagnostics, and soft skills development. Operates four locations: Wrocław, Wałbrzych, Legnica, and Jelenia Góra.
• EURES European Employment Services European Employment Services network providing international job placement assistance, information about living and working conditions in EU/EFTA countries, and cross-border mobility support for job seekers and employers.
• Krajowy Fundusz Szkoleniowy (KFS) National Training Fund providing financial support for employer-organized training and professional development of employees and job seekers.
• Rejestr Instytucji Szkoleniowych (RIS) Registry of Training Institutions documenting training providers authorized to deliver training for job seekers financed from the Labor Fund.
• Rejestr Agencji Zatrudnienia (KRAZ) Registry of Employment Agencies maintaining records of licensed private employment agencies operating in Poland.
• ePraca (Centralna Baza Ofert Pracy) Central Job Offers Database providing access to job listings from all Polish labor offices and EURES positions across Europe.

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• EURES (European Employment Services)coreStrategic or Co-development Partner · 1 May 2004DWUP is part of the EURES network established by the European Commission in 1994. EURES provides cross-border employment services connecting job seekers and employers across EU/EEA countries and Switzerland. Poland joined on May 1, 2004. Services include international job mediation, information on living and working conditions abroad, and support for addressing mobility obstacles.
• European Social Fund (ESF+) / European FundscoreStrategic or Co-development PartnerDWUP implements multiple EU-funded projects co-financed by the European Social Fund Plus (EFS+), including 'Dolnośląskie perspektywy na pracę w UE III' (Lower Silesian perspectives for work in the EU III) and FEDS technical assistance projects for managing European funds.
• Ministry of Family, Labour and Social Policy (MRPiPS)coreStrategic or Co-development PartnerDWUP operates under the supervision of the Ministry of Family, Labour and Social Policy as part of the Public Employment Services (PSZ) system in Poland. The Ministry sets policy guidelines and coordinates labour market programs.

Recent moves6 records

Expansion highlights5 records

Others

• EURES (European Employment Services): European Commission's cross-border employment services network in which DWUP has participated since 2004; serves as both an embedded DWUP sub-product (via eures.dwup.pl) and a wider ecosystem coordinator enabling DWUP's international job-matching capability.
• Public Employment Services (PES) — European Network: EU-coordinated network of national public employment services of which DWUP is part; an umbrella counterpart rather than a competitor, providing policy coordination, benchmarking, and cross-border cooperation that shapes DWUP's operating environment.

Broad incumbents

• France Travail (formerly Pôle Emploi): France's national public employment agency operating job intermediation, vocational training, and unemployment insurance administration at national scale; broadly comparable to DWUP in mandate but with significantly larger operating budget and broader service portfolio.
• Bundesagentur für Arbeit: Germany's federal employment agency — a broader European incumbent operating public employment services, unemployment benefits administration, and EURES coordination at national scale; functionally analogous to DWUP but with much larger scope, budget, and international influence.

Direct peers

• Wojewódzki Urząd Pracy w Krakowie (Małopolska WUP): Polish voivodeship labor office operating under the same Publiczne Służby Zatrudnienia framework in the Małopolska region; offers the same employment intermediation, vocational counseling, EURES services, and EU-funded activation programs as DWUP, making it the closest functional peer.
• Wojewódzki Urząd Pracy w Warszawie (Mazowieckie WUP): Polish voivodeship labor office in the Mazowieckie region operating under identical legal mandate, ministry supervision, and EURES membership; offers the same portfolio of public employment services as DWUP and represents the largest-scale direct peer by regional population.
• Wojewódzki Urząd Pracy w Poznaniu (Wielkopolska WUP): Polish voivodeship labor office for the Wielkopolska region, part of the same national PES system; provides directly comparable employment intermediation, training fund administration, and EURES services to DWUP.
• Wojewódzki Urząd Pracy w Gdańsku (Pomorskie WUP): Polish voivodeship labor office in the Pomorskie region, operating the same employment-services mandate under the same ministry; comparable service portfolio including career counseling, KFS administration, and EURES.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/dwup

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DWUP