Downingtown Municipal Water Authority

What Downingtown Municipal Water Authority does

Downingtown Municipal Water Authority (DMWA) is a municipal water authority formed in 1987 by Downingtown Borough Council under Pennsylvania law, headquartered at 100 Water Plant Way, Downingtown, PA. It provides drinking water supply and distribution services to residential, commercial, industrial, and municipal customers across Downingtown Borough and surrounding municipalities, tracing its operational roots to the Borough's original public water supply system built in 1895. DMWA operates a surface water treatment plant that has been fully operational since September 18, 1994, and runs a network of distribution, fire service, and customer-service connections supported by 7–12 staff. Its product surface is the regulated utility service itself: metered water delivery, fire-protection service lines, hydrant and sprinkler charges, eBilling, water-quality/Consumer Confidence reporting, and customer problem reporting. The underlying technology stack is third-party and conventional: a Muni-Link WebPresence content platform, a Muni-Link Billing payment portal at dmwa.authoritypay.com routed through S&T Bank, and a Service Line Inventory Program built around EPA Lead and Copper Rule Revisions compliance. Its business model is a regulated rate-based utility revenue model: recurring quarterly service charges scaled to meter size ($57–$12,312 per quarter), usage charges of $11.00 per 1,000 gallons (bulk $13.50), and public/private fire service charges ($2.32 per customer per quarter for public; $8–$330 per quarter for private). Customer acquisition is monopoly-utility franchise rather than commercial sales — DMWA is the designated water provider in its service area. Complementary, non-rate revenue is generated through a 2024 channel partnership with Service Line Warranties of America for optional homeowner service-line warranties. The authority is governed by a volunteer board (Chairman, Vice Chairman, Treasurer, Secretary, Director) with an Executive Director overseeing operations and external advisors for legal and engineering matters.

Name

Downingtown Municipal Water Authority

Legal name

Downingtown Municipal Water Authority

Website

https://dtownwater.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1–10 employees

Short description

Downingtown Municipal Water Authority is a municipal water authority providing drinking water supply and distribution services to residential, commercial, industrial, and municipal customers in Downingtown, Pennsylvania and surrounding municipalities.

Ownership category

akta.pro rank

Product category

Municipal Water Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Meter Data Management & Analytics (MDM, validation/estimation/editing, usage insights) (EUANAIAB), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal water utility
• Drinking water treatment
• Water distribution services
• Water quality reporting
• Fire protection services

Headquarters

HQ city

DOWNINGTOWN, PA

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Water Service Charges: Quarterly service charges based on meter size, ranging from $57.00 for 5/8 inch meters to $12,312.00 for 6 inch meters per quarter. These charges cover the cost of water treatment and distribution infrastructure maintenance.
2. Water Usage Charges: Usage-based charges of $11.00 per 1,000 gallons for metered accounts. Bulk water charges are $13.50 per 1,000 gallons.
3. Fire Service Charges: Public fire service, hydrant, and sprinkler charges of $2.32 per customer per quarter. Private fire service charges based on meter size, ranging from $8.00 to $330.00 quarterly.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Downingtown Municipal Water Authority (DMWA) is a Pennsylvania municipal water authority that operates a surface water treatment plant and distribution network to deliver drinking water to residential, commercial, and industrial customers in Downingtown Borough and surrounding municipalities. Core services include metered water supply, quarterly billing with online/eBill payment options, public and private fire service connections, and annual Consumer Confidence Reports.

Product overview

Downingtown Municipal Water Authority operates as a municipal water utility providing drinking water supply and distribution services to Downingtown Borough and surrounding municipalities. The authority was formed in 1987 and operates a state-of-the-art surface water treatment plant. Core services include water supply and distribution, online bill payment via eBill, water quality reporting, and regulatory compliance programs. Additional offerings include the Low-Income Household Water Assistance Program (LIHWAP) for bill assistance, a Service Line Warranty partnership with Service Line Warranties of America, and a Service Line Inventory Program for lead pipe identification compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Supply and Distribution Service

Quantifiable outcome

• The authority provides water to thousands of customers in Downingtown Borough and surrounding municipalities

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor and core.

• Service Line Warranties of America (SLWOA)minorChannel Partner/ Reseller/ Distributor · 29 April 2024DMWA has partnered with Service Line Warranties of America to provide homeowners with options for Service Line and Indoor Plumbing insurance. Homeowners receive letters explaining available coverage options. Questions can be directed to the phone number on the letter or through slwofa.com.
• Brandywine Red Clay AllianceminorStrategic or Co-development Partner · 20 April 2024Annual Brandywine Cleanup event held in partnership with Brandywine Red Clay Alliance on April 20, 2024. Community volunteer event for keeping the Brandywine clean.
• Christina Watersheds Municipal Partnership (CWMP)coreStrategic or Co-development PartnerCWMP provides conservation resources for homeowners, farmers, and MS4s. DMWA participates in CWMP events including storm drain marking, Brandywine cleanup, and Bike the Brandywine. CWMP maintains a calendar of water quality and conservation related events.

Scale indicators2 records

Recent moves9 records

Expansion highlights4 records

Broad incumbents

• Middlesex Water Company: Investor-owned water utility providing regulated water and wastewater services in New Jersey and Delaware. Comparable to DMWA as a small-cap regulated water utility operating in the mid-Atlantic region.
• Veolia Water North America: Large operator of municipal water and wastewater systems across North America via operations and maintenance contracts. Comparable to DMWA in serving municipal water customers, but as a national incumbent with outsourced service contracts.
• Aqua Pennsylvania (Essential Utilities): Subsidiary of Essential Utilities operating water and wastewater systems across Pennsylvania. Directly comparable to DMWA in providing municipal-style water service in the same state, though at a much larger scale with many more systems.
• SUEZ Water (now Veolia): Major regulated water utility serving customers in multiple U.S. states. Comparable to DMWA in delivering retail water service, but at a much larger scale and as a private investor-owned utility rather than a municipal authority.
• Pennsylvania American Water: Investor-owned subsidiary of American Water Works providing water and wastewater services across Pennsylvania. Comparable to DMWA as a regulated water utility operating in the same state, but at vastly greater scale and geographic breadth.

Others

• Service Line Warranties of America (SLWOA): DMWA's channel partner offering service line and indoor plumbing warranties to homeowners. Not a competing utility, but adjacent to DMWA's operations as a complementary service provider for water service line protection.

Direct peers

• Lancaster Area Sewer Authority: Municipal authority in Lancaster County, Pennsylvania providing water and/or wastewater services. Comparable to DMWA as a small-to-mid-sized Pennsylvania municipal authority operating regulated utility infrastructure under local governance.
• Reading Area Water Authority: Municipal water authority serving the Reading, Pennsylvania area. Directly comparable to DMWA as a Pennsylvania municipal authority delivering water to residential, commercial, and industrial customers within a defined territory.
• Chester Water Authority: Independent municipal water authority serving Chester, Pennsylvania and surrounding communities. Closely comparable to DMWA as a similarly-sized Pennsylvania municipal water authority with a defined service territory and treatment infrastructure.
• Birmingham Township Water Authority: Small municipal water authority in Chester County, Pennsylvania, adjacent to Downingtown. Closely comparable to DMWA as a small, locally governed water authority operating in the same region of southeastern Pennsylvania.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Downingtown-Municipal-Water-Authority-212342390816201
• LinkedInlinkedin.com/company/downingtown-municipal-water-authority

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Downingtown Municipal Water Authority