Detroit Wayne Integrated Health Network

What Detroit Wayne Integrated Health Network does

DWIHN is the state-designated Prepaid Inpatient Health Plan (PIHP) for Wayne County, Michigan and operates as a public, non-profit behavioral health managed care organization under Michigan Department of Health and Human Services oversight. The organization manages comprehensive behavioral health services for approximately 53,664 actively served Medicaid members and touched 235,816 lives FY2026 across mental health care, substance use disorder treatment, autism services, intellectual and developmental disability (IDD) support, and crisis intervention. Service delivery is operated by CEO James White, a Board of Directors, and 314 employees out of Detroit, and is funded through capitated Medicaid contracts supplemented by state and federal program grants.

The service platform combines 24/7 crisis response (voice lines at 1-800-241-4949, mobile crisis dispatch at 844-462-7474, walk-in stabilization centers, and 72-hour stabilization capacity), a directly operated DWIHN Outpatient Clinic, a network of 400+ credentialed behavioral health providers, and a 40-hour Crisis Intervention Team (CIT) training program that has certified 500+ officers across 30+ law enforcement agencies using the Memphis Model. The technology layer includes the MyDWIHN mobile app on iOS and Android for member self-service, a Provider Portal integrated with PCE Secure for credentialing, referrals, and claims, a Crisis Text Line integration (text HOME to 741741), and a publicly linked DWIHN API endpoint. The organization holds NCQA and Joint Commission accreditations and was recognized as a Top Workplace.

Revenue is derived from capitated prepaid Medicaid contracts as the Wayne County PIHP, with additional state and federal grants for opioid prevention, suicide prevention, and autism programs. All covered services are provided at no cost to eligible Wayne County Medicaid members without referral requirements, and a single payer (MDHHS) effectively contracts the full revenue base, anchoring financial visibility while concentrating payer dependency risk within the public behavioral health franchise.

Name

Detroit Wayne Integrated Health Network

Legal name

Detroit Wayne Integrated Health Network

Website

https://dwihn.com

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

DWIHN is Michigan's designated Prepaid Inpatient Health Plan (PIHP) for Wayne County, managing Medicaid behavioral health services for ~53,664 members across mental health, substance use, autism, and IDD through a 400+ provider network and 24/7 crisis operations.

Ownership category

akta.pro rank

Product category

Behavioral Health Managed Care

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Behavioral Health Benefit Administration (MBHO Core) (HLAEAHAA)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Behavioral Health & Substance Use Public Health Programs (BPAIAJAK)

Keywords

• Medicaid managed care
• Behavioral health services
• Crisis intervention services
• Substance use treatment
• Mental health network

Headquarters

HQ city

Detroit

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Medicaid Managed Care Contracts: DWIHN operates as a Prepaid Inpatient Health Plan (PIHP) managing behavioral health services for Wayne County Medicaid beneficiaries. Revenue is received through capitated Medicaid payments to provide comprehensive behavioral health coverage including mental health, substance use disorder treatment, and developmental disability services.
2. State and Federal Grants: Funding from Michigan Department of Health and Human Services and federal agencies for specific programs including opioid prevention, suicide prevention, and autism services.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

DWIHN operates as the designated Prepaid Inpatient Health Plan (PIHP) for Wayne County, Michigan, managing comprehensive Medicaid behavioral health services for eligible beneficiaries. Its offerings span mental health care, substance use disorder treatment, autism services, intellectual and developmental disability (IDD) support, children's services, and 24/7 crisis intervention (hotline, mobile crisis teams, walk-in stabilization centers). The organization also delivers a Community Crisis Intervention Team (CIT) training program for law enforcement and provides member self-service via the MyDWIHN mobile app.

Product overview

Detroit Wayne Integrated Health Network (DWIHN) is a behavioral health managed care organization providing a comprehensive platform of integrated services for Wayne County Medicaid members. The core offering is a coordinated network combining crisis intervention (24/7 hotline, mobile crisis teams, walk-in centers), outpatient clinical services, and specialized programs for mental health, substance use disorders, autism, and intellectual/developmental disabilities. Key digital products include the MyDWIHN mobile app (iOS/Android) for member self-service and care management, and a provider portal for network credentialing and claims. The CIT Training program extends DWIHN's reach into law enforcement crisis response. All services are confidential, covered by Medicaid, and provided without referral requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Crisis Services 24/7 crisis intervention offering including a crisis hotline (1-800-241-4949), mobile crisis dispatch (844-462-7474), walk-in crisis stabilization centers, and up to 72-hour crisis stabilization for Wayne County residents in behavioral health emergencies.
• Mental Health Services Comprehensive mental health care program including counseling, therapy, and psychiatric services for adults and youth, delivered through the DWIHN provider network and supporting services from first assessment through long-term support.
• Substance Use Treatment Evidence-based substance use disorder treatment program including medication-assisted therapy, opioid prevention and recovery programs, peer recovery support, and faith-based collaborative programs for individuals with opioid, alcohol, or other substance addiction.
• Children's Services Specialized behavioral health programs for children and adolescents (ages 0-17) including early intervention services, family-centered care, youth crisis services, therapy, and school-based behavioral health support.
• Autism Services Specialized programs and support services for individuals with autism spectrum disorders, including autism assessment, behavioral therapy, family support, and community integration resources within the DWIHN service network.
• IDD Services (Intellectual and Developmental Support) Support services for individuals with intellectual and developmental disabilities (IDD), providing coordinated care including supported living, day programs, employment assistance, residential placement, and community integration within Wayne County.
• DWIHN Outpatient Clinic Direct outpatient behavioral health clinic operated by DWIHN providing clinical services for mental health and substance use disorders to Wayne County members.
• CIT Training (Crisis Intervention Team) 40-hour Crisis Intervention Team (CIT) certification program for Wayne County law enforcement officers and dispatchers, based on the Memphis Model, equipping first responders to de-escalate mental health crises and reducing arrests, use of force, and inappropriate hospitalizations. Over 500 officers have been certified across 30+ agencies.
• Suicide Prevention Coalition Wayne County coalition focused on suicide prevention efforts, connecting individuals to resources and support for suicide prevention and awareness.
• MyDWIHN Mobile App Mobile application available on iOS and Android that enables Wayne County Medicaid members to manage their behavioral health care, find network providers, and access DWIHN resources and services anytime.
• Provider Portal Web-based portal (PCE Secure) for network behavioral health providers to manage credentialing, claims processing, billing, referrals, and administrative functions within the DWIHN provider network.
• Member Resources Comprehensive member support program including engagement and advocacy, grievance and appeals processes, health and wellness support, member activities and newsletters, and connections to housing, food, transportation, and other social support services.

Quantifiable outcome

• 11,078 crisis service encounters provided
• +4 more outcomes

Named customers1 record

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Wayne County Law Enforcement AgenciescoreStrategic or Co-development PartnerDWIHN partners with 30+ law enforcement agencies across Wayne County through the CIT (Crisis Intervention Team) training program. This partnership trains officers to de-escalate mental health crises, reducing arrests, use of force, and hospitalizations. The co-response program pairs mental health professionals with police for crisis intervention.
• Network Providers (400+)coreChannel Partner/ Reseller/ DistributorDWIHN's provider network includes 400+ behavioral health professionals and organizations serving Wayne County, spanning mental health, substance use, psychiatry, social work, peer support, child & family services, developmental services, and crisis services. Providers access streamlined credentialing, training, and claims processing through DWIHN's systems.
• Michigan Department of Health and Human ServicescoreOthersState government agency overseeing Medicaid managed care contracts and behavioral health services in Michigan. DWIHN operates as the designated PIHP for Wayne County under MDHHS oversight.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Genesee Health System: Michigan PIHP for Genesee County providing Medicaid behavioral health, IDD, and SUD services. Comparable in scope and operating model to DWIHN within the Michigan regional PIHP structure.
• Community Care Behavioral Health (UPMC affiliate): Non-profit managed behavioral health organization serving Medicaid and commercial populations in Pennsylvania. Operates a comparable county/regional managed care model with provider network administration and 24/7 crisis services parallel to DWIHN's structure.
• Network180 (Kent County Community Mental Health Authority): Michigan regional PIHP administering Medicaid behavioral health for Kent County. Operates the same PIHP model as DWIHN with comparable mental health, SUD, and IDD services - direct structural peer in the Michigan PIHP system.
• Lakeshore Regional Entity: Michigan regional PIHP coordinating behavioral health and IDD services across multiple west Michigan counties under MDHHS contract. Direct structural parallel to DWIHN's regional PIHP operating model.
• Macomb County Community Mental Health Agency: Michigan regional PIHP serving Macomb County with integrated behavioral health and IDD services. Operates under the same Medicaid contract structure and regulatory oversight as DWIHN.
• Oakland Community Health Network: Michigan regional PIHP serving Oakland County under the same MDHHS PIHP framework as DWIHN. Provides integrated behavioral health, intellectual/developmental disability, and substance use services through a similar provider-network model.

Broad incumbents

• Magellan Health (Centene subsidiary): National managed behavioral health organization serving Medicaid, Medicare, and commercial populations across dozens of states. Larger-scale MBHO incumbent with comparable PIHP/MBHO contract capabilities and significantly broader geographic footprint than DWIHN.
• Carelon Behavioral Health (Elevance Health): National managed behavioral health organization (formerly Beacon Health Options) operating across commercial, Medicaid, and Medicare markets. Established MBHO incumbent with similar capitated contract capabilities as DWIHN, but multi-state and multi-payer.
• PerformCare (AmeriHealth Caritas affiliate): Managed behavioral health organization serving Medicaid and commercial populations across multiple states with capitated contracts, crisis line operations, and provider network administration - overlapping capabilities with DWIHN at multi-state scale.
• Optum Behavioral Health (UnitedHealth Group): Largest national managed behavioral health organization, part of UnitedHealth Group. Competes for state Medicaid behavioral health contracts with comprehensive crisis, outpatient, and SUD capabilities parallel to DWIHN's service portfolio, but at vastly greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/detroit-wayne-integrated-health-network

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Detroit Wayne Integrated Health Network