Diakonisches Werk Karlsruhe

What Diakonisches Werk Karlsruhe does

Diakonisches Werk der Evangelischen Kirche in Karlsruhe K.d.ö.R. is a church-affiliated non-profit social welfare organization headquartered in Karlsruhe, Germany, legally constituted as a Körperschaft des öffentlichen Rechts under public law. The organization delivers comprehensive social services across 12 main program areas, including hospice and palliative care, pregnancy and family counseling, debt advisory, migrant integration support, workplace reintegration (BEM), clinical pathway navigation (Kliniklotsen), and joint child-welfare programs such as the Babyklappe co-sponsored with the Hardtstiftung foundation. It serves vulnerable populations in Karlsruhe and the surrounding Baden-Württemberg region through a combined workforce of approximately 170 full-time staff and 300 volunteers, under the leadership of Pfarrer Wolfgang Stoll.

The underlying operational model is human-intensive service delivery rather than technology-enabled platform; the only documented technology asset is a standard informational website, and there is no proprietary software, data infrastructure, or AI/ML capability in evidence. Service quality and brand trust derive from institutional longevity (operating since 1923), the "Diakonie" quality mark recognized across Germany, and specialized staff credentials in social work, pastoral care, and counseling.

Revenue mechanics are characteristic of a German K.d.ö.R. social-services provider: a mix of church allocations from the Evangelische Kirche in Karlsruhe, municipal contracts and grants from Stadt Karlsruhe, foundation funding (Hardtstiftung), health-insurer project funding (AOK for hospice coordination), corporate donations from regional sponsors (Kardex, Sparkasse, IKEA, Precitec, BBBank), individual donations, and fee-for-service contracts for counseling and advisory work. There is no equity, venture, or debt capital structure; the entity is funded and governed entirely within the public-law and charitable-funding framework. No financial figures are disclosed in the available data, and growth signals are observable only through new program launches and the geographic expansion of hospice coordination into Baden-Württemberg.

Name

Diakonisches Werk Karlsruhe

Legal name

Diakonisches Werk der Evangelischen Kirche in Karlsruhe K.d.ö.R.

Website

https://dw-karlsruhe.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Diakonisches Werk Karlsruhe is a church-affiliated German non-profit social welfare organization (K.d.ö.R.) providing 12 integrated service lines, including hospice care, migrant support, and patient navigation, to vulnerable populations across Karlsruhe and Baden-Württemberg through 170 staff and 300 volunteers.

Ownership category

akta.pro rank

Product category

Social Welfare and Community Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624), Temporary Shelters (624221)

SIC

Services-Social Services (8300)

akta.pro primary industry

Maternal, Child & Family Health Organizations (BPAGACAF)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Mental Health & Crisis Support Services (BPAGACAD), Volunteer & Companion Support Services (Hospice Volunteer Programs) (HSABAFAO), Community Resources, Social Services & Transportation Coordination (HLADALAK)

Keywords

• Social welfare services
• Hospice care
• Mental health support
• Homelessness services
• Family counseling

Headquarters

HQ city

Karlsruhe

HQ country

Germany

HQ region

Europe

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Church Funding: Core funding from the Evangelische Kirche in Karlsruhe (Protestant Church in Karlsruhe), which provides institutional support for the organization's operations as a church-affiliated social services organization.
2. Donations and Charitable Contributions: The organization receives monetary donations from individuals, businesses, and foundations. Services such as Babyklappe and various community programs are explicitly described as donation-funded.
3. Municipal Contracts and Grants: The organization receives support and funding from the Stadt Karlsruhe (municipal government) for various programs including Quartiersmanagement, Kliniklotsen, and other social services.
4. Donation Campaigns: Structured donation campaigns through platforms like betterplace.org and direct fundraising efforts for specific projects such as 'Werte tragen weiter' and 'Gemeinsam. Familien. Stärken'.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Diakonisches Werk Karlsruhe operates as a non-profit social welfare organization delivering free counseling, support, and community services across twelve program areas: elderly care, employment support, women's services, community work, youth services, children and family, health, shops and donations, migration and integration, mental health, social assistance, and hospice/palliative care. Services are provided through multiple physical locations, mobile outreach programs, and a network of approximately 170 full-time staff and 300 volunteers, with funding drawn from the Evangelische Kirche in Karlsruhe, municipal contracts, donations, and foundation grants.

Product overview

Diakonisches Werk Karlsruhe is a charitable social welfare organization of the Protestant Church providing a comprehensive portfolio of social services. The organization operates as a multi-service provider with approximately 170 full-time and 300 voluntary employees, offering services across twelve main areas: elderly care (Alter), employment (Beschäftigung), women services (Frauen), community work (Gemeinwesenarbeit), youth services (Jugendliche), children and family (Kinder und Familie), health (Gesundheit), shops and donations, migration and integration, mental health (Psychische Gesundheit), social assistance (Soziale Hilfen), and end-of-life care (Sterbende und ihre Angehörigen). Key named services include IKARUS unemployment counseling, Club Pinguin mental health day facility, Hospiz in Karlsruhe hospice services, Kinderhospizdienst children's hospice, Vesperkirche community meals, Café DIA, Kliniklotsen hospital transition support, and various counseling services. The organization also operates second-hand shops and coordinates voluntary service programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospiz in Karlsruhe (Adult and Children's Hospice) Ambulatory hospice care for adults and children in Karlsruhe, providing end-of-life support, grief counseling, and palliative care. Operated as a joint cooperation between Diakonisches Werk Karlsruhe and Caritasverband Karlsruhe e.V.
• Kinderhospizdienst (Children's Hospice Service) Ambulatory children's hospice service improving quality of life for seriously ill or terminally ill children and youth, and supporting families where a parent is seriously ill with cancer.
• Club Pinguin (Mental Health Day Center) Low-threshold contact and meeting place for people with mental illnesses, offering leisure activities, cooking, sports, music and creative groups, and structured daytime activities.
• IKARUS Arbeitslosenberatungszentrum (Unemployment Counseling Center) Unemployment counseling center helping job seekers with social assistance applications, job searching, and providing computer room support.
• Vesperkirche und Café DIA Community meal program providing warm meals and a community gathering space, including medical consultations at Café DIA. The Vesperkirche served 11,584 hot meals and engaged 1,319 volunteer shifts during its 4-week operation.
• Second-Hand-Läden (Déjà-vu) Second-hand shops selling donated items including the Déjà-vu store in Windeckstr. 7, Karlsruhe.
• Tagestreff TÜR (Day Center for Homeless) Day center for homeless people (Tagesaufenthaltsstätte für Wohnungslose) located in Kriegsstraße, Karlsruhe, providing day shelter and support services.
• Kliniklotsen (Hospital Transition Guides) Short-term support for older people after hospital stay, rehabilitation, or short-term care, helping with practical everyday assistance and providing a point of contact. The program conducted 52 visits totaling over 100 hours of support, reaching 120 elderly people.
• Luise — Beratungsstelle für Prostituierte (Counseling Center for Prostitutes) Specialized counseling center for sex workers providing support, advice, and access to social and health services.
• AMIA — Kontaktstelle für Zugewanderte in arbeitsausbeuterischer Beschäftigung Contact point providing support for migrants in exploitative employment situations in Karlsruhe and the surrounding region.
• Schwangeren- und Familienberatung / Schwangerschaftskonfliktberatung (Pregnancy and Family Counseling) Pregnancy conflict counseling state-recognized under § 219 StGB, alongside broader pregnancy and family counseling for families with infants and small children.
• Vertrauliche Geburt / Babyklappe (Confidential Birth / Baby Hatch) Confidential birth service and baby hatch enabling mothers in crisis to safely relinquish newborns anonymously. The service has supported 33 children over 25 years, with 28 finding new homes through adoption and foster care.
• Fachstelle Flüchtlinge Karlsruhe (Refugee Specialist Office for Foreign Qualification Recognition) Statewide Baden-Württemberg specialist office for counseling on recognition of foreign professional qualifications for refugees, operated from Karlsruhe.
• Sozialpsychiatrischer Dienst (SpDi) Social psychiatric service within the Zentrum für seelische Gesundheit providing outpatient psychiatric support for people with mental illness.
• Allgemeine Sozialberatung (AlSo) General social counseling service providing advice and referrals for individuals facing a range of social welfare issues.
• Streetwork (Street Outreach) Street outreach programs engaging homeless individuals and people with mental health challenges in their own environments across Karlsruhe.
• Waldheim Kinderfreizeiten (Children's Recreation Camps)
• Hans-und-Therese-Krille-Haus (Youth Welfare Facility) Youth welfare facility providing residential and day support services for young people, also referenced within the mental health services portfolio.

Quantifiable outcome

• 33 children supported through Babyklappe with 28 finding adoptive or foster families over 25 years
• +2 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Caritasverband Karlsruhe e.V.coreStrategic or Co-development PartnerCo-operation partner in 'Hospiz in Karlsruhe' (Hospice in Karlsruhe), a joint venture between Diakonisches Werk Karlsruhe and Caritasverband providing comprehensive hospice services for adults and children in the region.
• Stadt KarlsruhecoreStrategic or Co-development PartnerThe municipality of Karlsruhe provides financial support and partnership for multiple programs including Quartiersmanagement (neighborhood management), Kliniklotsen (hospital liaison) program, and general social services coordination.
• HardtstiftungcoreStrategic or Co-development PartnerHardtstiftung is a foundation that co-operates the Babyklappe (baby hatch) service with Diakonisches Werk Karlsruhe. The foundation celebrated its 175th anniversary in 2026 along with the Babyklappe's 25th anniversary.
• Hospiz- und Palliativnetzwerk Arista gGmbHcoreStrategic or Co-development PartnerPartner in the 'Hospiz- und Palliativkompass Karlsruhe' network coordination office, which brings together hospice and palliative care providers in the city and county of Karlsruhe.
• Alzheimergesellschaft Baden-WürttembergminorStrategic or Co-development PartnerPartner in organizing courses for relatives of people with dementia, providing expertise and program support.
• Barmer PflegekasseminorStrategic or Co-development PartnerPartner in organizing courses for relatives of people with dementia, providing healthcare insurance support and funding.
• stattreisen Karlsruhe e.V.minorStrategic or Co-development PartnerCooperation partner for city tours focused on the perspectives of homeless people, helping raise awareness about homelessness in Karlsruhe.
• Ev. Stadtmission KarlsruheminorStrategic or Co-development PartnerCollaborative partner for joint Christmas initiatives providing meals and gifts to homeless people on Christmas Eve.
• AOK Baden-WürttembergminorStrategic or Co-development PartnerFunding partner for the Hospiz- und Palliativkompass Karlsruhe network coordination office for an initial two-year period.
• Volkswohnung GmbHminorStrategic or Co-development PartnerHousing provider partner supporting neighborhood projects in Oberreut and Nordweststadt, including support for the book cabinet project and Pop-up-Café locations.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Diakonie Deutschland: National federation of Protestant social welfare organizations in Germany. Directly comparable as the federal-level parent body governing Diakonie Karlsruhe's operations under church law (DSG-EKD).
• Diakonisches Werk Württemberg: Sister Diakonie organization in neighboring Württemberg operating the same multi-service social welfare model. Comparable as a sibling Protestant social welfare federation with identical program categories, governance structure, and target populations.
• Diakonisches Werk Baden: The state-level Protestant social welfare federation encompassing Diakonie Karlsruhe and other regional Diakonie organizations across Baden. Comparable as a direct umbrella and brand counterpart offering the same faith-based social services model at broader scale.

Direct peers

• Deutsches Rotes Kreuz (DRK) Karlsruhe: German Red Cross chapter operating in Karlsruhe with social services, elderly care, and family support. Comparable as a major multi-service welfare nonprofit serving overlapping vulnerable populations in the same region.
• Evangelische Stadtmission Karlsruhe: Protestant city mission operating homeless and social services in Karlsruhe and an active collaboration partner of Diakonie Karlsruhe on Christmas initiatives for homeless people. Directly comparable as a faith-affiliated peer serving identical homeless and vulnerable populations.
• Caritasverband Karlsruhe e.V. The Catholic counterpart to Diakonie in Karlsruhe, operating parallel social services across the same city including joint hospice operations with Diakonie. Directly comparable as a faith-affiliated multi-service nonprofit social welfare provider serving identical vulnerable populations.
• Malteser Karlsruhe: Catholic charitable organization providing hospice, palliative care, and social services in the Karlsruhe region. Comparable as another faith-affiliated nonprofit operating overlapping hospice and social service programs in the same market.
• AWO Karlsruhe: Workers' welfare association operating in Karlsruhe with social services including psycho-social cancer counseling (joint operation with Diakonie). Comparable as another large multi-service nonprofit serving overlapping populations in the same geographic market.

Emerging players

• Stiftung Hänsel und Gretel: German foundation operating the nationwide Babyklappe concept and similar anonymous infant surrender services. Comparable as a specialized peer in the same niche infant-protection service space that Diakonie Karlsruhe operates jointly with Hardtstiftung.

Regional players

• Sozialwerk Karlsruhe: Local social welfare organization providing housing support and services for vulnerable populations in the Karlsruhe region. Comparable as a regional peer operating overlapping housing and social assistance programs in the same city.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/diakonie_karlsruhe
• Instagraminstagram.com/diakonie_karlsruhe
• LinkedInlinkedin.com/company/diakonisches-werk-karlsruhe

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Diakonisches Werk Karlsruhe