Eastern Waste Management

What Eastern Waste Management does

Eastern Regional Service Board (ERSB) is a statutory public body established in 2012 under the Regional Service Boards Act of Newfoundland and Labrador, headquartered at 255 Major's Path, Suite 3, St. John's. The organization delivers essential regional municipal services to communities across eastern Newfoundland, spanning 11 wards from the Metro St. John's area through Southern Shore, Conception Bay, and Trinity Bay regions. ERSB's mandate covers four primary service lines: (1) curbside waste collection and recycling for residential households, with weekly garbage pickup (5-bag limit, clear-bag requirement) and bi-weekly recyclables collection (unlimited); (2) operation of 10 public drop-off waste recovery facilities plus the Clarenville Transfer Station for commercial and bulk waste; (3) fire and emergency services in unprotected areas delivered in partnership with local municipalities, including response to motor vehicle accidents, fires, and medical emergencies; and (4) water and wastewater programs helping communities access safe drinking water and implement wastewater solutions. Community-facing programs include volunteer cleanup support with free disposal supplies and free administrative services to joint councils and regional committees.

ERSB generates revenue through three streams: annual municipal service fees invoiced to participating municipalities (with quarterly, monthly, or annual payment options; 1.75% monthly simple interest on overdue balances since January 2019), tipping fees collected at the 10 waste recovery facilities from residents and commercial users, and commercial service fees including Clarenville Transfer Station permits. The board is governed by 20 elected public officials representing wards across the service territory, with Danny Breen (Mayor of St. John's) currently serving as Acting Chair. The technology footprint is modest and operational rather than differentiated: a website platform with online services, the Voyent Alert third-party notification system for service updates, and grapple-equipped trucks for waste collection. Key management includes Craig Drover (Director of Corporate Services and Privacy Officer), Kevin Butt (Facility & Fleet Manager), Steve Tessier (former Chair), and Will Hilliard (Communications Coordinator). The organization employs approximately 10 people.

Name

Eastern Waste Management

Legal name

Eastern Regional Service Board

Website

https://easternregionalserviceboard.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Eastern Regional Service Board (ERSB) is a Newfoundland and Labrador statutory public body delivering regional municipal services — curbside waste collection, 10 waste recovery facilities, fire and emergency response, and water/wastewater programs — to municipalities, residents, and businesses across eastern Newfoundland.

Ownership category

akta.pro rank

Product category

Waste Management Services

NAICS

Waste Collection (56211)

SIC

Refuse Systems (4953)

akta.pro primary industry

Solid Waste & Recycling Services Administration (BPAIACAH)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Mayor/City Manager & General Administration (BPAIACAA)

Keywords

• Municipal waste management
• Recycling services
• Fire emergency services
• Waste recovery facilities
• Water wastewater programs

Headquarters

HQ city

St. John'S, Newfoundland and Labrador

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain

Revenue model

1. Municipal Service Fees: Annual service fees invoiced to municipalities for curbside waste management services. Municipalities can pay quarterly, monthly, or in full. Fees are determined by the annual fee schedule.
2. Waste Recovery Facility Tipping Fees: Fees collected at waste recovery facilities for waste disposal services. Used by residents and commercial entities dropping off materials at 10 public drop-off facilities across eastern Newfoundland.
3. Commercial Services Fees: Commercial waste solutions for small to large businesses, including Clarenville Transfer Station permits and services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The Eastern Regional Service Board delivers regional municipal services to communities in eastern Newfoundland and Labrador, including curbside solid waste collection, public waste recovery and recycling facilities, household hazardous waste and Extended Producer Responsibility (EPR) programs, commercial waste handling via the Clarenville Transfer Station, fire protection and emergency planning, water and wastewater program support, and community cleanup coordination. Services are delivered to residential households, commercial businesses, and member municipalities under the Regional Service Boards Act, 2012.

Product overview

Eastern Regional Service Board (ERSB) provides municipal services through multiple interconnected programs. The core offerings include waste collection (curbside garbage and recycling), waste recovery facilities (10 public drop-off sites), fire and emergency services, water and wastewater services, and commercial services including the Clarenville Transfer Station. Community programs support cleanup initiatives, and administrative services are provided to joint councils. Services operate across 11 wards covering eastern Newfoundland, with regional coverage spanning communities from metro areas to rural regions.

Differentiator

Problem solved

Functional benefit

Products and services

• Curbside Waste Collection
• Waste Recovery Facilities (Drop-off)
• Household Hazardous Waste and EPR Programs
• Clarenville Transfer Station (Commercial Services)
• Fire and Emergency Services
• Water and Wastewater Programs
• Community Cleanup Coordination
• Joint Councils Administration

Quantifiable outcome

• 4,573 total visits to Bay Bulls Waste Recovery Facility in 2024

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Harbour ConstructionminorOthers · 20 June 2025Contractor engaged for Bay Bulls Waste Recovery Facility upgrades. Harbour Construction was awarded the contract in the amount of $84,164 at the May 21 board meeting. Work includes redesigning the facility layout to improve efficiency for residents dropping off materials and staff collecting bulk material.

Scale indicators5 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Waste Management of Canada: The Canadian operations of the largest North American waste services company, providing collection, transfer, recycling, and disposal across the country. A broad incumbent whose commercial and municipal waste contracts overlap directly with ERSB's commercial and tipping-fee services.
• Republic Services: One of the largest North American waste management companies offering residential, commercial, and municipal collection plus recycling and disposal services. Broad incumbent whose municipal contract business models overlap with ERSB's municipal service fee structure.
• GFL Environmental: Major Canadian-headquartered waste management company providing solid waste, liquid waste, and recycling services across Canada. Operates as a private-sector competitor for commercial waste accounts and as a service-delivery partner for municipal contracts analogous to ERSB's mandate.
• Casella Waste Systems: Vertically integrated solid waste, recycling, and resource management operator across the northeastern U.S. with Canadian operations. Broad incumbent comparable to ERSB on residential/municipal collection, recyclables processing, and transfer-station operations.

Direct peers

• Western Regional Service Board: A Regional Service Board in Newfoundland and Labrador operating under the same Regional Service Boards Act (2012) with a comparable mandate to deliver regional municipal services (waste, fire, water/wastewater) to communities in western Newfoundland. The most structurally identical peer to ERSB, differing only by geography.
• Cape Breton Regional Municipality: Regional municipality in Nova Scotia providing municipal solid waste collection, recycling, and water/wastewater services across multiple communities. Comparable in scale and regional municipal mandate to ERSB, serving a similar Atlantic Canada population base.
• Halifax Regional Municipality — Solid Waste Resources: Regional municipality in Nova Scotia delivering curbside collection, recycling, composting, and household hazardous waste services to residents and commercial customers — directly comparable service mix and customer segments to ERSB, with shared Atlantic Canada operating context.
• Central Newfoundland Regional Service Board: Another Regional Service Board in Newfoundland and Labrador with a parallel mandate to administer waste management, recycling, and regional municipal services across central Newfoundland. ERSB's closest statutory and operational peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/eastern-waste-management

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eastern Waste Management