What Eberhardt Service Group GmbH does

Eberhardt Service Group GmbH is a Berlin-headquartered, privately held facility management company operating across Germany, Austria, and Switzerland from at least eight German regional offices and 90+ deployment sites. Founded in 2020 and family-owned, the company positions itself as an integrated Betreiberfunktion (operator function) rather than a fragmented multi-vendor service, bundling Technisches Gebäudemanagement (TGM) and Infrastrukturelles Gebäudemanagement (IGM) under a single accountable contract structure with measurable KPIs. Its service portfolio spans facility management, maintenance, building cleaning, security, green and outdoor care, winter services, and property management, delivered against regulated frameworks including BetrSichV, DGUV V3, GMP, and ATEX in environments such as pharma, healthcare, food, chemicals, and government sites.

The company's core technology stack combines AI-supported predictive maintenance for technical building management with tablet-based guided digital workflows that convert maintenance tickets into digital checklists with automatic documentation, eliminating paper and reducing administrative effort by approximately 45%. Operational KPIs are publicly cited at ≥95% on-time inspections, ≤24h disruption response, and up to 27% efficiency improvement in ongoing operations. The company emphasizes an own-personnel, non-agency operating model, contrasting this against a stated 25% industry average turnover rate. Certifications include ISO 9001:2015 (certificate 90825396) and ISO 14001:2015 (certificate 170825114); industry memberships include GEFMA, IVD, IHK, and Handwerkskammer.

Commercially, Eberhardt Service Group operates a sales-led, B2B-only model targeting enterprise and mid-market buyers as well as public entities, with quote-based pricing per stand-alone location, installation, and service frequency. Reported named customers span Seiko, Pullman (Accor), Bundeswehr, Fraunhofer Gesellschaft, Five Guys, DRK (Deutsches Rotes Kreuz), Deutsche Bahn, and Commerzbank across ten industry verticals. The company reports 3x organic growth in three years with no institutional funding, financed through ongoing operations, and an active hiring portal signals continued workforce expansion.

Name

Eberhardt Service Group GmbH

Legal name

Eberhardt Service Group GmbH

Website

https://eberhardt-service.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Eberhardt Service Group GmbH is a Berlin-based, family-owned facility management provider serving enterprise and public-sector clients across Germany, Austria, and Switzerland with integrated technical and infrastructural building services, AI-supported predictive maintenance, and full operator responsibility.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310), All Other Professional, Scientific, and Technical Services (54199)

SIC

Services-Facilities Support Management Services (8744), Operators Of Nonresidential Buildings (6512), Services-Management Services (8741)

akta.pro primary industry

Vendor/Subcontractor & SLA Management (BPABAAAJ)

akta.pro secondary industry

Workplace Experience & Concierge Services (BPABAFAG)

Keywords

• Facility management services
• Technical building management
• Property management services
• Building maintenance services
• Industrial cleaning services

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Facility Management Services: Integrated facility management contracts covering both technical (TGM) and infrastructural (IGM) services. Services include facility management, maintenance, green and outdoor care, winter services, security services, property management, and building cleaning. Revenue is generated through ongoing service contracts with clear KPIs and measurable performance.
2. Technical Building Management (Technisches Gebäudemanagement): Operation of technical systems including maintenance planning, guided documentation, full operator responsibility in regulated environments. Covers maintenance and inspection per BetrSichV, DGUV V3, GMP and ATEX standards.
3. Infrastructural Building Management (Infrastrukturelles Gebäudemanagement): All services around the building including cleaning, security, green areas, winter services, janitorial and minor repairs, reception and postal services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Eberhardt Service Group GmbH delivers integrated facility management as a strategic operator function across Germany, Austria, and Switzerland, covering both Technisches Gebäudemanagement (technical building management: maintenance, inspection, HLKS control, AI-supported predictive maintenance) and Infrastrukturelles Gebäudemanagement (cleaning, security, grounds, winter service, concierge). Services are delivered by company-employed personnel under multi-year managed-services contracts with measurable KPIs, full Betreiberverantwortung, and structured compliance documentation. The offering targets enterprise and public-sector clients across automotive, real estate, food, chemical, pharmaceutical, mechanical engineering, and healthcare industries.

Product overview

Eberhardt Service Group GmbH offers an integrated facility management platform providing technical and infrastructural building management services across Germany, Austria, and Switzerland. The core offering consists of Facility Management as the strategic umbrella, supported by specialized service modules including Instandhaltung (maintenance), Gebäudereinigung (building cleaning), Sicherheitsdienst (security), Grün- und Außenpflege (grounds maintenance), Winterdienst (winter service), and Property Management. The portfolio is delivered through two primary service streams: Technisches Gebäudemanagement (technical building management) featuring AI-supported predictive maintenance and HLKS control, and Infrastrukturelles Gebäudemanagement (infrastructural building management) covering cleaning, security, and concierge services. All services are centrally managed and locally executed across over 90 deployment sites.

Differentiator

Problem solved

Functional benefit

Products and services

• Facility Management Integrated facility management delivered as a strategic operator function with legally compliant fulfillment of operator obligations, structured processes to minimize liability risks, and measurable KPIs across technical, organizational, and economic dimensions; aimed at enterprise and public-sector customers.
• Instandhaltung (Maintenance) Maintenance services securing maximum equipment availability, legally compliant inspection cycles, and extended service life for technical assets.
• Gebäudereinigung (Building Cleaning) Hygienic cleaning services with system-based execution, securing property value preservation and measurable fulfillment of operator obligations.
• Sicherheitsdienst (Security Services) Complete object and property security services minimizing hazards and fulfilling operator responsibility through qualified protection.
• Grün- und Außenpflege (Grounds and Outdoor Care) Outdoor facility care providing safe grounds, complete liability minimization, and property value preservation through structured care processes.
• Winterdienst (Winter Services) Legally compliant winter services fulfilling snow removal obligations and minimizing liability risks to secure operational readiness.
• Property Management Efficient property management leveraging yield potentials, minimizing risks, and providing transparent data control for real estate assets.
• Technisches Gebäudemanagement (Technical Building Management) Technical building management including maintenance, inspection, AI-supported predictive maintenance, HLKS control, energy optimization, and 24/7 emergency hotline service.
• Infrastrukturelles Gebäudemanagement (Infrastructural Building Management) Infrastructural building management including cleaning, security services, grounds maintenance, winter service, and concierge services.

Quantifiable outcome

• ≥95% on-time inspections
• +4 more outcomes

Named customers8 records

Segments10 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature2 records

Partnerships

Three partnerships are on record, tiered minor.

• GEFMA (German Facility Management Association)minorOthersActive membership in GEFMA, the German Facility Management Association. GEFMA sets standards and guidelines for facility management in Germany. The company follows GEFMA standards alongside DIN standards in its service delivery.
• IVD (Immobilienverband Deutschland)minorOthersMembership in IVD, the German real estate association. Supports property management services and professional standards.
• VBG (Verwaltungs-Berufsgenossenschaft)minorOthersStatutory accident insurance provider. Company holds an 'Unbedenklichkeitsbescheinigung' (clearance certificate) from VBG valid until 31 May 2026. Betriebsnummer: 1525-0094.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gegenbauer Group: Gegenbauer is a Berlin-headquartered integrated facility services provider with full national coverage in Germany — closely matching Eberhardt's own Berlin HQ, integrated FM positioning and broad vertical coverage.
• Wisag: Wisag is a leading German IFM group combining technical building services, infrastructural services, security and cleaning, serving automotive, industrial and commercial customers across Germany — directly comparable to Eberhardt's integrated TGM/IGM offering.
• Dr. Sasse Gruppe: Dr. Sasse is a German integrated facility management and security group offering cleaning, building services, security and technical maintenance for offices, retail and industrial sites — comparable mid-sized IFM competitor to Eberhardt.
• Dussmann (Klaus Dussmann GmbH): Dussmann is one of Germany's largest integrated facility management providers, offering building cleaning, security, building services and technical maintenance across DACH — the same integrated IFM stack Eberhardt sells, with overlapping enterprise and public-sector customers.
• Strabag Property and Facility Services (PFS): Strabag PFS offers integrated property and facility management (technical + infrastructural) for commercial, industrial and public-sector clients across Germany and Austria, serving the same Buyer as Eberhardt's DACH enterprise customer base.
• Hochtief Facility Management: Hochtief Facility Management delivers technical and infrastructural FM services, building inspection and energy management for office, industrial and public clients in Germany — directly overlapping with Eberhardt's TGM/IGM service bundles.

Broad incumbents

• Sodexo Germany: Sodexo is a global FM and food services incumbent with a sizable German operation covering workplace services, technical maintenance and concierge — overlapping with Eberhardt's concierge and infrastructural services but operating from a much larger portfolio.
• ISS A/S (Germany): ISS is one of the world's largest facility services providers, with full-service workplace, technical and cleaning solutions in Germany — comparable at the IFM category level though broader and globally scaled versus Eberhardt's DACH-only focus.
• CBRE Germany (Facility Management): CBRE is a global real estate services firm with a German FM practice covering workplace, technical and project services — overlapping with Eberhardt's office-property and corporate campus customer segments, but from a much broader portfolio.

Regional players

• KGM Gebäudemanagement: KGM is a German integrated facility management provider focused on technical building services and property management — comparable regional IFM peer operating in a similar but subset footprint to Eberhardt's DACH-wide coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Eberhardt-Service-Group-100069880059139
• LinkedInlinkedin.com/company/eberhardt-service-group-gmbh
• Instagraminstagram.com/eberhardt_service_group

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eberhardt Service Group GmbH