ECCO Emergencia y Prevención

What ECCO Emergencia y Prevención does

ECCO Emergencia y Prevención is an Argentine subscription-based medical emergency services provider founded in 1988, operating as part of the Swiss Medical Group diversified healthcare conglomerate. The company delivers 24/7 emergency medical response, ambulance transportation, home-based medical care, pediatric emergency services, and telemedicine (E-Consulta, Orientación Médica Telefónica) to individual members, families, corporate clients, event organizers, and industrial operators in the oil, gas, and mining sectors via a dedicated ECCO PGM division. It is regulated under Argentina's Superintendencia de Servicios de Salud (RNEMP Nº 1347) and holds seven regional branch offices across Buenos Aires, Cipolletti, Córdoba, Mendoza, Neuquén, Rosario, Salta, and Tucumán, supported by a fleet of high-complexity mobile units and 24/7 communication centers.

The platform-plus-modules architecture centers on the core Emergencias & Urgencias and medical transport (Traslados) products, extended through home care (Cuidados Domiciliarios), pediatric specialization (División Pediátrica), home/auto protection (Área Protegida), event coverage (Cobertura de Eventos), and industrial vertical (ECCO PGM), with digital touchpoints via the ECCO Mobile app (iOS and Android), a WhatsApp acquisition chatbot, and an online member portal. The company's go-to-market is direct-to-consumer with monthly subscription pricing at approximately $18,000 ARS for general members and $20,000 ARS for those over 65, with promotional 50% discounts on second family members for groups up to four, plus co-payment obligations per service event. Distribution combines self-serve digital enrollment, phone and WhatsApp acquisition, and in-branch sales across the seven provinces.

ECCO's value proposition is anchored on 35+ years of pioneer status in Argentina's private medical emergency industry, integration with the Swiss Medical Group's hospital and clinic network (Sanatorio de Los Arcos, Sanatorio Agote, Clinica Olivos, Clinica Zabala) for downstream care coordination, and a dense geographic footprint that would be capital-intensive to replicate. The company also distributes SMG Seguros insurance products as a channel partner and maintains cross-border coordination with Blue Cross Blue Shield Uruguay for travel assistance. Customer concentration is diffuse across individual subscribers and small/medium corporate accounts, with the largest concentration risk being macroeconomic (Argentine peso devaluation and inflation) rather than single-customer dependency.

Name

ECCO Emergencia y Prevención

Legal name

ECCO Emergencia y Prevención

Website

https://ecco.com.ar

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

ECCO Emergencia y Prevención is an Argentine subscription-based medical emergency response provider offering 24/7 ambulance, home visit, pediatric, and telemedicine services to individuals, families, corporate clients, and the oil/gas/mining sector across seven provinces, operating as part of Swiss Medical Group.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

All Other Support Services (561990)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI)

akta.pro secondary industry

Emergency Operations Center (EOC) Setup & Management (BPABANAC)

Keywords

• Emergency medical services
• Ambulance transport
• Home healthcare
• Telephone medical guidance
• Medical subscriptions

Headquarters

HQ city

Buenos Aires

HQ country

Argentina

HQ region

Latin America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency and Urgency Medical Services: Subscription-based medical emergency services providing 24/7 coverage for emergencies, urgencies, home medical visits, and ambulance transportation. Members pay regular fees with co-payment obligations for consultations.
2. Family Plan Subscriptions: Family coverage plans with promotional discounts (50% off second family member) for groups up to 4 members.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

ECCO Emergencia y Prevención provides subscription-based 24/7 emergency and urgency medical services in Argentina, dispatching high-complexity mobile units and ambulances for emergency response, home medical visits, and patient transfers. The core offering is augmented with telephone medical guidance (Orientación Médica Telefónica), remote electronic consultations (E-Consulta), and a mobile application (ECCO Mobile) for member self-service, all delivered under a co-payment pricing structure with monthly subscription fees.

Product overview

ECCO Emergencia y Prevención operates as an emergency medical services provider with a platform-plus-modules architecture. The core offering centers on Emergencies & Urgencias and medical traslados (transports), supported by home-based Cuidados Domiciliarios services. The portfolio extends through specialized divisions including pediatric care, event coverage, and oil/gas/mining industry services (ECCO PGM), complemented by training courses. Digital services include E-Consulta for remote medical consultations and Orientación Médica Telefónica for phone-based medical guidance. The ECCO Mobile application serves as the primary digital interface for members to manage coverage and access services.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergencias & Urgencias 24/7 emergency and urgency medical response service providing immediate medical attention through high-complexity mobile units and trained professionals for individual and family members across Argentina.
• Traslados Medical transport service providing patient transfers between healthcare facilities, homes, and other locations using equipped ambulances.
• Cuidados Domiciliarios Home-based medical care and nursing services providing ongoing healthcare support in the patient's residence for individual and family members.
• División Pediátrica Specialized pediatric emergency and medical care services focused on infants, children, and adolescents.
• Área Protegida Protected area coverage offering comprehensive protection for homes and vehicles against emergencies and accidents for individual and family members.
• Cobertura de Eventos Medical event coverage services providing emergency response and first aid personnel at public and private events.
• ECCO PGM (Petróleo, Gas y Minería) Specialized emergency medical services and prevention solutions tailored for the oil, gas, and mining industries, including on-site response for remote and high-risk operations.
• Cursos de Capacitación Training courses in first aid, CPR, and emergency response procedures offered to individuals and organizations.
• Asistencia al Viajero Travel assistance coverage providing emergency medical support and services when traveling domestically or internationally.

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Swiss Medical Medicina PrepagacoreStrategic or Co-development PartnerSwiss Medical Group's health insurance brand, part of the same corporate ecosystem. ECCO services are available to Swiss Medical members and the companies share mutual referrals and integrated service delivery.
• Sanatorio de Los ArcoscoreStrategic or Co-development PartnerMajor private hospital affiliated with Swiss Medical Group. ECCO coordinates patient transfers and emergency admissions to this facility.
• Sanatorio AgotecoreStrategic or Co-development PartnerSwiss Medical Group hospital facility used for emergency patient transfers and specialized care.
• Clinica OlivoscoreStrategic or Co-development PartnerSwiss Medical Group clinic used for patient referrals and specialized medical services.
• Clinica ZabalacoreStrategic or Co-development PartnerSwiss Medical Group facility for patient transfers and coordinated medical care.
• Blue Cross Blue Shield UruguayminorStrategic or Co-development PartnerInternational health insurance partner providing cross-border coverage arrangements.
• SMG SeguroscoreChannel Partner/ Reseller/ DistributorSwiss Medical Group's insurance company offering complementary insurance products distributed alongside ECCO emergency services.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Medihome: Argentine home healthcare provider offering Cuidados Domiciliarios, nursing, and home medical consultations. Directly overlaps with ECCO's Cuidados Domiciliarios product and similar customer segments.
• Emermedica: Argentine emergency medical services company providing ambulance, home medical visit, and emergency response subscriptions. Operates in overlapping Argentine cities with similar subscription-based offerings to ECCO.
• AESA (Asistencia de Emergencias S.A.): Argentine emergency medical services and ambulance operator offering subscription plans to individuals and corporate clients. Directly competes with ECCO in the same B2C and B2B emergency response market.
• UCM (Unidad Coronaria Móvil): Argentine emergency medical services provider specializing in cardiac and general emergency response with mobile units and home care. Comparable to ECCO in operating model, dispatch infrastructure, and subscription-based service delivery.
• Vittal: One of the largest private emergency medical services and ambulance operators in Argentina, offering 24/7 home medical response, ambulance dispatch, and subscription plans to individuals and corporations. Directly comparable to ECCO in core service, customer segments, and revenue model.

Others

• Swiss Medical Medicina Prepaga: Parent-affiliated health insurance (prepaga) brand under Swiss Medical Group. Sister brand to ECCO with overlapping customer base and integrated referral flows, providing a benchmark for ARPU and cross-sell economics within the same conglomerate.

Emerging players

• 1DOC: Argentine telemedicine and digital health platform providing remote consultations and health management. Comparable to ECCO's E-Consulta digital service from a digital health perspective.
• Doc24: Argentine telemedicine platform offering on-demand remote medical consultations. Overlaps with ECCO's E-Consulta and Orientación Médica Telefónica services, though Doc24 is a digital-first player without ECCO's ambulance dispatch infrastructure.

Broad incumbents

• American Medical Response (AMR): One of the largest ambulance and emergency medical services providers in the United States, offering subscription and contract-based emergency response. Comparable to ECCO in scale and operating model, though operating in a different regulatory market.
• Falck: Global emergency medical services, ambulance, and healthcare solutions provider operating across Europe, the Americas and beyond. Comparable to ECCO as a scaled international emergency services player, though significantly larger and geographically broader.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/eccoemergencias

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ECCO Emergencia y Prevención