Edicópia

What Edicópia does

Edicópia — Sociedade de Equipamentos de Escritório, Lda — is a Portuguese value-added reseller and managed services provider headquartered in Sangalhos (Aveiro district), with a branch office in Coimbra. Founded in 1988 as a Minolta photocopier dealer, the company has been the official Konica Minolta concessionário for the central region of Portugal since 2003, holding Elite Partner status (Konica Minolta's highest tier) continuously since 2015. Following its 2013 acquisition of Dicop, Edicópia consolidated exclusive Konica Minolta distribution rights across the Aveiro and Coimbra districts. The company is privately held under an SGPS holding company since 2011.

The company operates across three solution areas: Printing Management (managed print services on Konica Minolta bizhub multifunction devices, fleet optimisation, and cost-per-page agreements), Document Management (KOMI Doc, KOFAX Express, and dokoni FIND for capture, workflow automation, and enterprise search), and IT Infrastructure Management (Workplace Hub platform developed with HPE, Sophos, and Microsoft; cloud migration; and managed IT services for SMEs). Underlying technology is built entirely on the Konica Minolta ecosystem supplemented by third-party platforms; Edicópia adds integration, deployment, and managed-services layers rather than proprietary IP. The 2020 restructuring explicitly expanded the business beyond print into document management and IT infrastructure.

The business model combines hardware sales, recurring managed-services contracts, software licences, and professional services. Customer acquisition is consultative and field-driven — on-site audits of print fleets and IT environments, with proposals tailored to client requirements and quoted on a per-project basis. The company serves SMEs as its primary segment, with government and corporate/enterprise as secondary; in 2020 it reported 1,340 clients, 5,121 installations and repairs, and €171,744.60 in quantified client savings across central Portugal.

Name

Edicópia

Legal name

EDICÓPIA - SOCIEDADE DE EQUIPAMENTOS DE ESCRITÓRIO, LDA

Website

https://edicopia.pt

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Edicópia is the official Konica Minolta concessionário for central Portugal, providing managed print, document management, and IT infrastructure services to SMEs, government, and enterprise clients across the Aveiro and Coimbra districts since 1988.

Ownership category

akta.pro rank

Product category

Managed Print and Document Management Services

NAICS

Software Publishers (5132), Management Consulting Services (54161)

SIC

Service Industries For The Printing Trade (2790), Computer & Office Equipment (3570), Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYMPAJANAL

POD Platform Software & Workflow Automation (Order Routing, Prepress, MIS)

Media, Entertainment & Sports/Publishing (Books, News, Magazines)/Print-on-Demand Services

Keywords

• Managed print services
• Document management solutions
• IT infrastructure services
• Multifunction printer resale
• Cloud services SMEs

Headquarters

HQ city

Sangalhos (Aveiro)

HQ country

Portugal

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed Print Services (MPS): Edicópia sells and manages print fleets on behalf of clients, providing Konica Minolta multifunction devices (A3 and A4, colour and B&W) along with ongoing support, monitoring, and optimisation. Revenue is generated through hardware sales, service contracts, and cost-per-page or managed service agreements.
2. IT Infrastructure & Managed IT Services: Provision of IT infrastructure solutions including Workplace Hub platform, cloud migration, network management, and security services (Sophos-powered). Revenue derives from consulting fees, project implementation, and recurring managed services contracts.
3. Document Management Solutions: Sale and implementation of document management software (KOMI Doc, KOFAX Express, dokoni FIND), including digital scanning, workflow automation, and consulting. Revenue is generated through software licences, implementation services, and ongoing support contracts.
4. Technical Support & Repairs: Technical support and repair services for the installed base of Konica Minolta equipment, including remote access support. Reflected in 5,121 installations and repairs performed.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Edicópia is the official Konica Minolta concessionário for central Portugal, selling and integrating Bizhub multifunction printers alongside Konica Minolta's KOMI Doc (document management), KOFAX Express (document capture), dokoni FIND (enterprise search), and the Workplace Hub IT management platform. Around this hardware and software stack, the company delivers managed print services, document management implementations, IT infrastructure management, and cloud services for small and medium enterprises, supported by consultative sales, on-site audits, and recurring managed service contracts.

Product overview

Edicópia is an official Konica Minolta dealer offering a portfolio of managed IT services organized into three core areas: Printing Management, Document Management, and IT Infrastructure Management. The product portfolio centers on Konica Minolta bizhub multifunction devices (A3 and A4, color and monochrome) combined with software solutions including KOMI Doc for document management, dokoni FIND for enterprise search, KOFAX Express for document capture, and the Workplace Hub all-in-one IT platform. Services encompass managed print services, workflow automation, cloud solutions, and technical support.

Differentiator

Problem solved

Functional benefit

Products and services

• Printing Management (Managed Print Services) Managed print service for SMEs, mid-market, and government clients covering consulting, Konica Minolta Bizhub hardware installation, workflow management, secure printing, mobile printing, and ongoing monitoring/optimisation. Targets reduction of document-related costs via cost-per-page or managed agreements.
• Document Management Solutions Managed Content Services offering consulting, workflow automation, digital scanning, and managed services for document capture, organisation, storage, and retrieval using KOMI Doc, KOFAX Express, and dokoni FIND. Designed for SMEs and mid-market organisations seeking paper-to-digital transformation and compliance.
• IT Infrastructure Management Services IT infrastructure services covering Workplace Hub deployment, network management, cybersecurity (Sophos-powered), and unified IT management for SMEs and mid-market clients. Includes consulting, project implementation, and recurring managed contracts.
• Cloud Services for SMEs Cloud migration and managed cloud computing services including workflow automation, invoice processing, and fully managed data centre services tailored for small and medium enterprises lacking in-house IT expertise.
• Workplace Hub IT Platform All-in-one IT management platform integrating server, storage, backup, networking, security (Sophos), productivity (Microsoft), and support into a single environment for SMEs and mid-market organisations.
• Technical Support and Repairs Technical support and repair services for Edicópia's installed base of Konica Minolta equipment, including remote-access support enabling real-time assistance. Reflected in 5,121 installations and repairs reported for 2020.

Quantifiable outcome

• Up to 30% savings on print and document costs for clients
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and flagship.

• DicopcoreChannel Partner/ Reseller/ Distributor · 1 January 2013Edicópia acquired Dicop, the Konica Minolta concessionário for the Coimbra district, in 2013 as part of its strategic growth plan for central Portugal. Following the acquisition, Edicópia became the exclusive Konica Minolta representative for the entire central region of Portugal, and established a branch office in Coimbra.
• Konica MinoltaflagshipChannel Partner/ Reseller/ Distributor · 1 January 2003Edicópia has been the official Konica Minolta concessionário since 2003, initially for the Aveiro district and subsequently for all of central Portugal following the 2013 acquisition of Dicop (the Konica Minolta concessionário for Coimbra). Edicópia resells the full Konica Minolta portfolio including Bizhub multifunction devices, KOMI Doc, KOFAX Express, dokoni FIND, and the Workplace Hub platform. Edicópia holds the Elite Partner distinction (the highest tier in Konica Minolta's partner hierarchy since 2015) and has received multiple best-partner recognitions from Konica Minolta, including being named the best Konica Minolta partner in Portugal by President Shoei Yamana in 2017.
• Hewlett Packard Enterprise (HPE)coreTechnology or IntegrationHPE is a technology partner within the Konica Minolta Workplace Hub ecosystem. The Workplace Hub is an all-in-one IT management platform developed by Konica Minolta in partnership with HPE, Sophos, and Microsoft. Edicópia resells and implements the Workplace Hub for its clients.
• SophoscoreTechnology or IntegrationSophos provides cybersecurity technology integrated into the Konica Minolta Workplace Hub platform and selected Bizhub i-Series devices. Edicópia resells and implements Sophos-powered security solutions as part of its IT infrastructure offerings.
• MicrosoftcoreTechnology or IntegrationMicrosoft is a technology partner within the Konica Minolta Workplace Hub ecosystem. Edicópia leverages Microsoft technologies (including cloud and productivity tools) as part of its IT infrastructure and cloud services for SMEs.
• Konica Minolta (KOMI Doc)coreTechnology or IntegrationKOMI Doc is Konica Minolta's document management solution, offered by Edicópia as part of its document management portfolio. The software uses a secure database to store and manage all added information, enabling compliance with data protection norms and providing a full audit trail for document management.
• Konica Minolta (KOFAX Express)coreTechnology or IntegrationKOFAX Express is a document capture and workflow automation solution offered by Edicópia for digitising and managing contracts, invoices, and email correspondence, with integration into CRM and ERP systems.
• Konica Minolta (dokoni FIND)coreTechnology or Integrationdokoni FIND is Konica Minolta's enterprise search software, offered by Edicópia as part of its document management solutions. It enables cross-repository keyword search across email attachments, SharePoint, and scanned documents in any format.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Noesis: Noesis is a Portuguese IT services and consulting firm with practices in infrastructure, application management and managed services. While it does not lead with print hardware, it competes for the same IT infrastructure and managed services budgets that Edicópia addresses via Workplace Hub and cloud migration, especially with mid-market clients.
• Konica Minolta Business Solutions Portugal: This is the manufacturer itself, operating direct and via the dealer channel that Edicópia sits within. It runs a much larger Iberian footprint with overlapping products (Bizhub, KOMI Doc, Workplace Hub). It is comparable as the parent OEM and reference account, but its scale, direct sales force and broader service portfolio make it a broad incumbent rather than a direct local dealer peer.
• Inetum (Portugal): Inetum is a large IT services group with meaningful presence in Portugal, offering managed services, digital transformation and document/workflow solutions as part of a broad portfolio. Comparable as a broad incumbent that overlaps with Edicópia's document management and Workplace Hub/cloud migration motions, though its scale and breadth differentiate it from Edicópia's specialist dealer model.

Direct peers

• Ricoh Portugal: Ricoh Portugal is the local arm of Ricoh, one of the two largest OEMs competing with Konica Minolta in managed print and document management. It sells into the same SME and enterprise segments with equivalent hardware (multifunction), MPS, and document workflow offerings — directly competing with Edicópia for the same central Portugal and broader Iberian customer base.
• HP Portugal (HP Inc.): HP Inc. operates a substantial managed print and A4/A3 hardware business in Portugal, going through its own partner channel. It overlaps with Edicópia in office printing fleet deals, MPS contracts, and document workflow software — and is also a technology partner through Workplace Hub, so HP is both competitor and partial collaborator.
• Xerox Portugal: Xerox Portugal offers managed print services, document capture/workflow software, and IT services very similar to Edicópia's portfolio, sold through a direct and partner channel to Portuguese mid-market and enterprise accounts. Same product-market fit, same OEM-led commercial model, same buyer personas — making it the most direct like-for-like competitor.
• Lexmark Portugal: Lexmark is an enterprise-focused printer/MPS OEM with operations in Portugal, competing for the same managed print and workflow opportunities that Edicópia addresses via Konica Minolta. Comparable buyer (mid-market/enterprise IT managers), comparable product mix (hardware + MPS + workflow software), comparable channel-led go-to-market.
• Brother Portugal: Brother sells A4 multifunction and managed print solutions primarily into SME and SOHO accounts through distribution. It competes with Edicópia for small-business print contracts and lower-end MPS deals, with a comparable channel-driven, consultative motion in the Portuguese market.
• Kyocera Document Solutions Portugal: Kyocera sells ECOSYS multifunction devices, managed print services and document solutions into Portuguese businesses, typically through a multi-tier dealer channel. It targets the same cost-conscious SME customers with ECOSYS-based MPS and competes on the same print-cost-per-page economics that anchor Edicópia's offering.
• Canon Portugal: Canon sells multifunction devices, managed print services, and document solutions into Portuguese businesses through its own salesforce and channel. It targets the same SME and corporate accounts with comparable MPS and document management propositions, making it one of the clearest head-to-head alternatives to Konica Minolta's stack that Edicópia bundles.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/edic-pia-lda-

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Edicópia