Prefeitura Municipal de Araraquara

What Prefeitura Municipal de Araraquara does

Prefeitura Municipal de Araraquara is the municipal government of Araraquara, a city in São Paulo state, Brazil, and the entity operates the Portal Secretaria Municipal de Educação (educararaquara.com) as its primary digital interface for the local Department of Education. The portal consolidates access to municipal education services for students, education department staff, and parents/guardians, and links to an internal IT helpdesk (Sistema de Chamados GLPI at suporte.educararaquara.com), an online library consultation system, and an Office 365 email environment for staff.

The underlying technology stack is built on commodity open-source and SaaS components rather than proprietary systems: GLPI (an open-source IT service management platform from Teclib') handles ticketing and knowledge-base content; Office 365 provides email with single sign-on into the helpdesk; and a web-based library consultation system provides catalog access. Distribution is exclusively through the municipal education portal plus organic social channels (Facebook, YouTube) and the official municipal website.

The entity is publicly owned and funded through municipal taxes and government budget allocations; it does not generate commercial revenue and services are provided free of charge to residents. Operating jurisdiction is limited to Araraquara in southeast Brazil, and the entity operates under the authority of the mayor and city council. With 474 employees, this is a small municipal workforce relative to its service scope, and the entity is not a private-sector investment target — analysis of competitive moat, revenue, and growth trajectory must be interpreted in a public-sector context.

Name

Prefeitura Municipal de Araraquara

Legal name

Prefeitura Municipal de Araraquara

Website

https://educararaquara.com

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Prefeitura Municipal de Araraquara operates the municipal education department's digital portal (educararaquara.com) in São Paulo state, Brazil, serving local public-school students, education staff, and parents with library, IT helpdesk, and email services funded through public municipal budgets.

Ownership category

akta.pro rank

Product category

Public Education Administration

NAICS

Administration of Education Programs (92311), Educational Support Services (61171)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Local/Municipal Education Offices & Inspectorates (EDADAAAC)

akta.pro secondary industry

School District Central Administration (Superintendent & Cabinet Offices) (EDADABAF)

Keywords

• Municipal education services
• Public education portal
• Education helpdesk system
• Library consultation system
• Government education platform

Headquarters

HQ city

Araraquara

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels2 records

Marketing channels3 records

Core offering

The Municipal Education Department of Araraquara operates a centralized digital portal (educararaquara.com) that delivers public education services to local residents. Core offerings include an official education portal, a GLPI-based IT helpdesk and ticketing system for department staff, an online library consultation system, and an Office 365 email platform. All services are provided free of charge to residents and are funded through the municipal government budget.

Product overview

Prefeitura Municipal de Araraquara operates the Portal Secretaria Municipal de Educação as its primary educational technology platform. This portal provides centralized access to the municipal education department's digital services, including the GLPI-based IT helpdesk system (Sistema de Chamados) for support ticket management and a library consultation system. The offering consists of a web portal with integrated tools for administrative and educational support services.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal Secretaria Municipal de Educação (Municipal Education Department Portal) Official web portal for the Municipal Department of Education of Araraquara, providing centralized access to educational resources, links to library consultation, GLPI helpdesk, email, and the main municipal Prefecture site. Used by students, parents/guardians, and education department staff.
• Sistema de Chamados GLPI (GLPI Helpdesk System) Open-source GLPI-based IT service desk and helpdesk ticket management system used by the education department for internal IT support, issue tracking, and knowledge base access. Used by department staff and administrators.
• Library Consultation System (Sistema de Consulta da Biblioteca) Online library catalog and consultation system that allows students and educators to search and consult the municipal library's holdings. Accessed via the education portal.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Recent moves1 record

Expansion highlights2 records

Direct peers

• Prefeitura Municipal de Santos - Secretaria de Educação: Municipal education department of Santos, a coastal São Paulo state city. Comparable as a peer municipal education authority providing K-12 public services and digital citizen communications.
• Prefeitura Municipal de Sorocaba - Secretaria de Educação: Municipal education department of Sorocaba, a mid-sized São Paulo state city. Comparable as a peer city-level education authority offering public school administration and digital service channels.
• Prefeitura Municipal de Ribeirão Preto - Secretaria Municipal de Educação: Municipal education authority of Ribeirão Preto, a regional hub in São Paulo state. Comparable as a peer municipal education department serving a similar population profile within the same Brazilian state.
• Prefeitura Municipal de Campinas - Secretaria de Educação: Municipal education department of Campinas, another mid-sized São Paulo state city. Comparable in scale, governance model, and service mix, including school administration and digital citizen-facing education services.
• Prefeitura Municipal de São Carlos - Educação: Municipal education authority of São Carlos, a university city neighboring Araraquara in São Paulo state. Comparable in scale and in providing municipal K-12 services with digital portals.
• Prefeitura Municipal de São Paulo - Secretaria Municipal de Educação: Municipal education authority of São Paulo city operating the largest public K-12 system in Brazil. Directly comparable as a city-level municipal education department providing public K-12 services and digital communications to students, families, and staff.

Others

• Teclib' (GLPI Project): Maintainer and commercial entity behind the GLPI open-source IT service management platform used by the Prefeitura's education department helpdesk. Adjacent technology provider enabling the department's IT support operations.

Broad incumbents

• Secretaria da Educação do Estado de São Paulo (SEDUC-SP): State-level education authority overseeing public K-12 across São Paulo state. Broader incumbent operating the wider state network of which municipal systems feed into; comparable in mission but with state-level scope and resources.

Regional players

• Prefeitura do Rio de Janeiro - Secretaria Municipal de Educação: Municipal education authority of Rio de Janeiro. Comparable in role and offering, but serves a different geographic region (Rio de Janeiro state vs. São Paulo state) and is therefore a regional peer rather than direct in-territory competitor.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat2 records

Key risks4 records

Key highlights4 records

Customer concentration

• YouTubeyoutube.com/channel/UCL5kjGJiDmG6Rz9_UANvvLA
• Facebookfacebook.com/municipioAraraquara
• LinkedInlinkedin.com/company/prefeitura-municipal-de-araraquara

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Prefeitura Municipal de Araraquara