DIRECCIÓN GENERAL DE FUNCIÓN PÚBLICA

What DIRECCIÓN GENERAL DE FUNCIÓN PÚBLICA does

DIRECCIÓN GENERAL DE FUNCIÓN PÚBLICA operates EFIAP (Escuela de Formación e Innovación de la Administración Pública), the regional public administration training school of the Comunidad Autónoma de la Región de Murcia (CARM) in Spain. Rebranded in 2022 from the former Escuela de Administración Pública (EAP), the institution provides continuous professional development, formal certification, and innovation-oriented training to civil servants and staff across the regional and local administrations of Murcia. Its portfolio spans inter-administrative programmes (general training, electronic administration and digital skills, gender equality), specialised programmes (local police, local administration, executive training), and innovation programmes (knowledge management, quality units, communities of practice, occupational risk prevention, and training stays). EFIAP is directed by Caridad de la Hera Orts and operates under the Dirección General de Función Pública.

EFIAP runs a web-based training management platform accessible at efiap.carm.es, integrated with the broader CARM digital infrastructure including the PASE (Pasarela de Acceso a los Servicios Electrónicos) single sign-on system and Cl@ve identity management. Online content is delivered through the Form@carm platform operated by partner Fundación Integra, and formal certification is validated via the Certificarm in-person assessment programme, with digital certificates issued through the CARM Electronic Headquarters (Sede Electrónica, Procedure 3180). The platform also encompasses a Resource Centre hosting publications, webinars, and exam syllabi, and a Virtual Center for online learning delivery, supported by a multimedia presence including the 'Visiones Compartidas' YouTube channel and active Instagram, X, Facebook, and WhatsApp channel accounts. Compliance posture covers GDPR alignment via the Inspección General de Servicios as Data Protection Officer, Spanish LSSI-CE, and partial RD 1112/2018 accessibility declaration.

As a public institution, EFIAP is funded entirely through regional government budget allocations and provides all training free of charge to active public employees of the CARM regional and local administration. The biennial training plan (currently 2026-2027) is approved by the regional government and covers thematic areas including electronic administration, gender equality, local administration, police training, innovation, quality, knowledge management, risk prevention, and administrative simplification. EFIAP coordinates municipal-level training with the Federación de Municipios de la Región de Murcia (FMRM) and maintains peer exchanges with other Spanish regional public administration training institutes, including INAP and the regional institutes of Andalucía, Aragón, Asturias, Baleares, Canarias, Cantabria, and others.

Name

DIRECCIÓN GENERAL DE FUNCIÓN PÚBLICA

Legal name

ESCUELA DE FORMACIÓN E INNOVACIÓN DE LA ADMINISTRACIÓN PÚBLICA

Website

https://efiapmurcia.carm.es

Company type

Public

Operating status

Operating

Headcount range

1–10 employees

Short description

EFIAP is the regional public administration training school of the Comunidad Autónoma de la Región de Murcia, providing free professional development, certification, and innovation training to civil servants across regional and local government under a biennial plan approved by the regional government.

Ownership category

akta.pro rank

Product category

Public Administration Training

NAICS

Professional and Management Development Training (611430), Computer Training (61142), Business Schools and Computer and Management Training (6114)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Operational Excellence (OPEX) & Performance Management (KPI/OKR) (EDABAKAH)

akta.pro secondary industries

Governance, Controls & Internal Control Frameworks (EDABAJAL), Information Technology & Cybersecurity Certification Prep (CompTIA, Cisco, Microsoft, AWS, ISC2/ISACA) (EDANAIAF)

Keywords

• Public administration training
• Government employee development
• E-government training programs
• Public sector certification
• Civil servant professional development

Headquarters

HQ city

Murcia

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Public Budget Funding: As a public institution under the Dirección General de Función Pública of the Comunidad Autónoma de la Región de Murcia (CARM), EFIAP is funded through regional government budget allocations. Training is provided free of charge to public employees. The biennial training plan 2026-2027 is approved by the regional government.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

EFIAP (Escuela de Formación e Innovación de la Administración Pública) is the regional public administration training school of the Comunidad Autónoma de la Región de Murcia (CARM), operating under the Dirección General de Función Pública. It delivers a biennial training plan of free, government-funded training programmes, jornadas, webinars and certifications for active public employees of the regional and local administration of Murcia. Core offerings include inter-administrative training subprogrammes (general training, electronic administration and digital skills, gender equality), specialised programmes (local police, local administration, executive leadership), and innovation programmes (knowledge management, quality units, communities of practice), plus the Certificarm assessment-based certification programme.

Product overview

EFIAP (Escuela de Formación e Innovación de la Administración Pública) is the regional training school for public administration employees in the Region of Murcia. The organization offers a comprehensive portfolio of training programs organized under its Oferta Formativa, including inter-administrative programs (general training, electronic administration, gender equality), specialized programs (local police, local administration, executive training), and innovation programs (knowledge management, quality units, communities of practice). Core services include Certificarm for validating external training through assessments, a Resource Center with publications and webinars, and a Virtual Center for online delivery. The portfolio is structured around annual training plans covering professional development, competencies, and innovation for public sector employees.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Free training for all active public employees of the regional and local administration
• +1 more outcomes

Named customers3 records

Segments4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Fundación IntegracoreTechnology or IntegrationFundación Integra manages the Form@carm platform through which EFIAP training content is delivered. Public employees complete courses on Form@carm and can then validate them through the Certificarm assessment programme. Fundación Integra operates the platform infrastructure supporting EFIAP's digital learning delivery.
• Federación de Municipios de la Región de Murcia (FMRM)coreStrategic or Co-development PartnerEFIAP collaborates with the FMRM to coordinate training for local public employees. Joint activities include the jornada 'La formación en el ámbito local' and the coordination of training plans for municipal employees across the Region of Murcia.
• Institutos y Escuelas Autonómicos de Administración PúblicaminorStrategic or Co-development PartnerEFIAP maintains connections and exchanges best practices with other public administration training institutions across Spain, including INAP, the Instituto Andaluz de Administración Pública, Instituto Aragonés de Administración Pública, Instituto Asturiano de Administración Pública, Escuela Balear de Administración Pública, Instituto Canario de Administración Pública, Instituto Cántabro de Administración Pública, and others.
• Jefatura Provincial de Tráfico de Murcia (Dirección General de Tráfico)minorStrategic or Co-development PartnerJointly organises training jornadas on road safety education and traffic regulations for local police forces. Activities include the jornadas 'Policía local y educación vial: experiencias y nuevas metodologías' and 'Buenas prácticas en Educación Vial'.
• Inspección General de Servicios (CARM)coreStrategic or Co-development PartnerThe Inspección General de Servicios serves as the Data Protection Officer for the regional administration and collaborates with EFIAP on jornadas such as the System Internal Information (whistleblower channel) under Law 2/2023, and knowledge management initiatives.
• Oficina de la Transparencia y la Participación Ciudadana (OTPC)minorStrategic or Co-development PartnerCollaborates with EFIAP on transparency and public information access training jornadas, including the 'Transparencia: publicidad activa y acceso a la información pública' event.
• Dirección General de Consumo (CARM)minorStrategic or Co-development PartnerCo-organises the jornada on public procurement and competition with the CNMC, helping train public employees on public procurement regulations and market competition principles.
• Instituto Murciano de Acción Social (IMAS)minorImplementation/ SI/ Consulting PartnerIMAS has its own Data Protection Officer and collaborates with EFIAP on training matters relevant to social services public employees.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• Fundación Integra: Technology and platform partner that operates the Form@carm learning platform on which EFIAP's training content is delivered. Comparable as an enabling ecosystem participant rather than a direct competitor.

Broad incumbents

• Instituto Nacional de Administración Pública (INAP): Spain's national public administration training school. Directly comparable to EFIAP in mission and function (training civil servants) but operates at national scope; EFIAP mirrors INAP's role at the regional level.

Regional players

• Instituto Canario de Administración Pública (ICAP): Canary Islands' regional training institute for civil servants. Directly comparable autonomous-community peer with same function as EFIAP.
• Instituto Aragonés de Administración Pública: Aragon's regional public administration training institute. Same mandate and target audience as EFIAP at the autonomous-community level; cited by EFIAP as a peer best-practice exchange partner.
• Instituto Cántabro de Administración Pública: Cantabria's regional training body for public administration. Functionally similar regional peer explicitly listed in EFIAP's inter-regional coordination network.
• Instituto Andaluz de Administración Pública (IAAP): Andalusia's regional public administration training institute. Functionally equivalent to EFIAP in structure, mandate, and programme catalogue but serves the Andalusian autonomous community.
• Instituto Vasco de Administración Pública (IVAP): Basque Country's regional public administration institute. Equivalent regional training provider with bilingual programme delivery, comparable in scope and mandate.
• Escuela Balear de Administración Pública (EBAP): Balearic Islands' regional public administration school. Equivalent regional mandate and listed by EFIAP as part of its inter-regional coordination network.
• Instituto Asturiano de Administración Pública: Asturias's regional training institute for public employees. Directly comparable regional peer with identical mission to deliver training plans to regional and local civil servants.
• Escuela de Administración Pública de Cataluña (EAPC): Catalonia's regional public administration training school. Directly comparable as an autonomous-community-level training institution with similar programme architecture (general, electronic administration, leadership tracks).

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC_qE64u5CTNeFUcUtXnTuyQ/playlists
• Facebookes-es.facebook.com/pages/Escuela-de-Administraci%C3%B3n-P%C3%BAblica-de-la-Regi%C3%B3n-de-Murcia-EAP/137621846263512
• Instagraminstagram.com/efiapmurcia
• LinkedInlinkedin.com/company/direcci%C3%B3n-general-de-funci%C3%B3n-p%C3%BAblica

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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