Euro Information Services SAS

What Euro Information Services SAS does

Euro Information Services SAS (EIS) is a French field services company headquartered in Mulhouse, operating as a wholly-owned subsidiary of Crédit Mutuel Alliance Fédérale. Founded in 1991, the company specializes in the installation, maintenance, and repair of IT infrastructure, self-service banking terminals (ATMs, cash dispensers, deposit terminals), electronic payment terminals (POS), alarm systems, video surveillance, and telephony equipment. Services are delivered through a network of approximately 450 itinerant field technicians operating from nearly 70 establishments across metropolitan France, Corsica, the French Antilles and Guyana, Germany, Spain, and Belgium, serving bank branches and affiliated merchants of the Crédit Mutuel group.

EIS operates an integrated supply chain anchored by a 26,000 m² industrial complex in Mulhouse featuring automated and robotic solutions — including a 25,000-bin robot storage system, 14,000-pallet rack capacity, and a 4,200 m² equipment customization workshop — for equipment reception, repair, personalization, order preparation, shipping, and reverse logistics with data erasure. The company holds REMPARTS security certification from GIE Carte Bancaire and CNAPS authorization, qualifying it to handle security-sensitive banking infrastructure.

The business model is professional services revenue from internal contracts with the parent banking group across seven service lines. Annual intervention volumes exceed 269,130 across all activities, and the workforce totals 800+ collaborators across nearly 70 establishments. EIS does not market services externally, has no disclosed third-party customers, and operates as a captive operations arm rather than a commercially independent entity. Share capital is €644,704 and the legal form is SAS (Société par Actions Simplifiée), registered at RCS Mulhouse.

Name

Euro Information Services SAS

Legal name

Euro Information Services SAS

Website

https://ei-services.com

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Euro Information Services SAS is a captive field services subsidiary of Crédit Mutuel Alliance Fédérale, providing installation, maintenance, and repair of IT, banking terminals, POS, security, and telephony equipment across France, Germany, Spain, Belgium, and overseas territories via 450+ field technicians and a 26,000 m² automated logistics hub.

Ownership category

akta.pro rank

Product category

Banking Equipment Field Services

NAICS

Computer Systems Design and Related Services (54151), Security Systems Services (56162), Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

Office Machines, Nec (3579), Services-Business Services, Nec (7389)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

Keywords

• Field service management
• Banking equipment installation
• IT infrastructure services
• Payment terminal maintenance
• ATM maintenance services

Headquarters

HQ city

Mulhouse

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Infrastructure, Operations, Technology or R&D, Others

Revenue model

1. IT Installation and Maintenance Services: B2B field service contracts providing installation, maintenance, and repair of IT hardware including computers, printers, tablets, servers, networking equipment for bank branches. Services delivered by itinerant technicians across defined geographic territories.
2. Banking Terminal Services: Installation and maintenance of self-service banking terminals (ATMs, cash dispensers, deposit terminals), electronic payment terminals (POS), alarm systems, video surveillance, and telephony systems for bank branches and affiliated merchants.
3. Supply Chain and Logistics Services: Multi-activity repair, reception, storage, order preparation, hardware customization, shipping, and reverse logistics with data erasure services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Euro Information Services SAS is a B2B field services company providing installation, maintenance, and repair of IT hardware, self-service banking terminals (ATMs, cash dispensers, deposit terminals), electronic payment terminals (POS), alarm systems, video surveillance, and telephony for bank branches and affiliated merchants of Crédit Mutuel Alliance Fédérale. Operations are delivered through a network of 450+ itinerant field technicians supported by a centralized 26,000 m² automated supply chain and repair industrial complex in Mulhouse, covering France, Germany, Spain, Belgium, and overseas territories.

Product overview

Euro Information Services (EIS) is a maintenance and installation services company serving Crédit Mutuel Alliance Fédérale, providing installation and maintenance of IT and banking equipment across seven main service offerings: Libre Service Bancaire (ATMs and self-service banking), Monétique/Electronic Payment (POS terminals), Informatique (IT workstations), Téléphonie (telephony), Vidéo Surveillance (video surveillance), Systèmes d'alarme (alarm systems), and Supply Chain (logistics and repair services). The company operates with 450 field technicians and 2 logistics sites in eastern France, serving clients across metropolitan France, Corsica, Antilles/Guyana, Germany, Spain, and Belgium.

Differentiator

Problem solved

Functional benefit

Products and services

• Libre Service Bancaire (Self-Service Banking) Installation and maintenance of self-service banking terminals and ATMs, including cash dispensers, deposit terminals, automatic cash machines, coin roll dispensers, and programmable security boxes for bank branches.
• Electronic Payment (Monétique / POS Terminals) Installation and maintenance of electronic payment terminals (POS/TPE) for merchants affiliated with Crédit Mutuel Alliance Fédérale, supporting all major payment terminal brands through manufacturer partnerships.
• IT / Micro Informatique (IT Hardware Services) Installation and maintenance of IT workstations, servers, printers, scanners, routers, and switches for bank branches.
• Telephony (Téléphonie) Fixed and mobile telephony services including relocation, repair, analog/digital phones, DECT and IP phones, and fax equipment for bank branches.
• Video Surveillance (Vidéo Surveillance) Video surveillance systems including storage recorders and cameras with installation and troubleshooting services for bank branches.
• Alarm Systems (Systèmes d'alarme) Bank branch alarm systems including alarm centrals, intrusion detection, access control, and opening management with installation and maintenance services.
• Supply Chain Services Multi-activity repair workshop and industrial complex (26,000 m²) with automated and robotic solutions for equipment repair, reception, storage, order preparation, hardware customization, shipping, and reverse logistics with data erasure.

Quantifiable outcome

• 269,130+ annual service interventions across all activities
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• GIE Carte BancairecoreStrategic or Co-development PartnerBanking card consortium that publishes the REMPARTS certification framework. Euro Information Services holds the REMPARTS certification, which attests to compliance with state-of-the-art security standards for logical and physical security processes in banking infrastructure services.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SPIE ICS: SPIE's Information & Communication Services division delivers IT infrastructure, workplace, and managed services across France and Europe — directly comparable to EIS's IT workstation installation, maintenance, and field service delivery for enterprise clients.
• Gunnebo: Swedish-headquartered provider of physical security solutions — including alarm systems, access control, and secure storage — to banks and retailers across Europe. Comparable to EIS's bank-branch alarm and security systems offering.
• Stanley Security: Provides design, installation, and maintenance of physical security systems including intrusion alarms, access control, and video surveillance for commercial and financial clients — directly comparable to EIS's alarm and video surveillance service lines for bank branches.
• SCC France: SCC delivers IT infrastructure deployment, managed services, and field support to enterprise customers in France and the UK. Its end-user computing and infrastructure lifecycle services overlap materially with EIS's IT hardware installation and maintenance offering.
• Econocom: Econocom provides IT asset management, workplace technology deployment, and maintenance services across Europe. Its model of distributing, installing, and managing IT equipment for enterprises closely mirrors EIS's core IT and banking-terminal services.

Broad incumbents

• Capgemini: Global IT services leader with a significant French banking practice covering infrastructure, workplace services, and managed operations. It is a broad incumbent in the same banking-IT-services category where EIS operates, though at much greater scale.
• Atos: Large European IT services and managed infrastructure provider serving financial services clients with workplace, end-user computing, and infrastructure outsourcing — broadly comparable to EIS's banking IT services footprint.
• Sopra Steria: Major European IT services firm providing infrastructure management, application services, and digital transformation — including banking sector clients. While much larger and broader than EIS, it competes for similar banking IT outsourcing and managed services contracts.

Regional players

• Loomis: European cash-in-transit and ATM services provider serving banks and retailers across France, Spain, and Belgium — overlapping with EIS's geographic footprint and bank-branch customer base, though focused on cash logistics rather than equipment maintenance.
• Brink's: Global cash-in-transit, ATM, and valuables logistics provider with operations in France. While primarily focused on cash handling rather than terminal installation, it operates in adjacent banking infrastructure services and overlaps with EIS's ATM and payment-terminal customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/euro-information-services-sas

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Euro Information Services SAS