EMPRESAS PUBLICAS DE CALARCA ESP

What EMPRESAS PUBLICAS DE CALARCA ESP does

EMPRESAS PUBLICAS DE CALARCA E.S.P. (EMCA) is a government-owned municipal public utilities company headquartered in Calarcá, Quindío, Colombia, operating under the Alcaldía de Calarcá with a workforce of approximately 15 employees. The company delivers three core regulated services to the municipality: water supply (acueducto) supported by the Planta de Tratamiento de Agua Potable; sewerage (alcantarillado); and solid waste management (aseo) — with the latter encompassing waste collection and transport, manual street sweeping across 5 macro-routes and 27 micro-routes, grass cutting, tree pruning, public area washing, and monthly riparian zone cleaning. Following a 2022 expansion, EMCA also directly performs grass cutting and public area maintenance functions across 6 geographic zones including urban areas and two corregimientos (La Virginia and Barcelona), covering approximately 58,129 square meters of green areas.

Revenue is generated through regulated monthly tariffs billed to residential and commercial subscribers across the municipality, with rates reset annually (most recently the "Nuevas Tarifas 2026" published January 2026). Bill payment is facilitated through a multi-channel network: physical service offices, Bancolombia authorized correspondent locations, Facilísimo payment points, and the PSE electronic payment gateway via AvalPay Center. The company also maintains a PQRDS digital system for citizen complaints and requests, and operates its public-facing digital infrastructure on the Mi Colombia Digital government platform.

Customer engagement spans three primary segments: residential households (the dominant subscriber base), commercial establishments (with targeted initiatives like "El carrito limpio vende más"), and the Municipio de Calarcá as the contracting municipal government. Leadership rests with Gerente ingeniero Hernan Dario. Service quality reporting is demonstrated through the publication of social control indicators (2025 metrics published March 2026) and compliance with the PGIRS regulatory framework for solid waste management, including exceeding mandated green area maintenance targets (43,992.7 sq meters monthly vs. 12,520 sq meters planned).

Name

EMPRESAS PUBLICAS DE CALARCA ESP

Legal name

EMPRESAS PÚBLICAS DE CALARCÁ E.S.P

Website

https://emca-calarca-quindio.gov.co

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

EMPRESAS PUBLICAS DE CALARCA E.S.P. (EMCA) is a government-owned municipal public utilities company in Calarcá, Quindío, Colombia, providing regulated water supply, sewerage, and solid waste management services to residential and commercial subscribers across the municipality and two corregimientos.

Ownership category

akta.pro rank

Product category

Municipal Water and Wastewater Utilities

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132), Administration of Environmental Quality Programs (924)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900), Refuse Systems (4953)

akta.pro industry

PRIMARYBPAIACAG

Water Supply & Wastewater Utilities Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Municipal water utility
• Sewage collection services
• Solid waste management
• Potable water treatment
• Public sanitation services

Headquarters

HQ city

Calarcá

HQ country

Colombia

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Water and Sewage Services (Acueducto y Alcantarillado): Revenue generated from water distribution and sewage collection services to residential and commercial subscribers in Calarcá municipality, based on regulated tariffs published annually.
2. Sanitation Services (Aseo): Revenue from solid waste collection and disposal services, including sweeping, cleaning, grass cutting, tree pruning, and public area maintenance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

EMCA ESP provides three regulated municipal public utility services to subscribers in Calarcá, Quindío: Servicio de Acueducto (potable water treatment and distribution), Servicio de Alcantarillado (sewerage collection), and Servicio de Aseo (solid waste management — including collection and transport, manual street sweeping, grass cutting on public roads and areas, tree pruning, public area washing, and riparian zone cleaning). The company also administers payment-financing agreements and water meter replacement for its subscriber base.

Product overview

EMPRESAS PUBLICAS DE CALARCÁ ESP (EMCA) is a municipal public utilities company (empresa prestadora de servicios públicos) providing essential services to the municipality of Calarcá, Quindío, Colombia. The company operates as a unified utility provider offering three core services: Acueducto (water supply), Alcantarillado (sewerage), and Aseo (waste management). The Aseo service encompasses multiple specialized activities including waste collection and transport, manual sweeping and cleaning, grass cutting, tree pruning, public area washing, and riparian zone cleaning. EMCA also operates the Planta de Tratamiento de Agua Potable (drinking water treatment plant). Citizens access services through various channels including the official website built on Mi Colombia Digital platform, PQRDS system for complaints and requests, and multiple physical service points and correspondent payment locations throughout the municipality and corregimientos.

Differentiator

Problem solved

Functional benefit

Products and services

• Servicio de Acueducto (Potable Water Supply Service) Regulated municipal potable water service for residential and commercial subscribers in Calarcá, Quindío. Water is treated at EMCA's Planta de Tratamiento de Agua Potable and distributed through the municipal network across six service zones (two rural corregimientos and four urban zones). Billed via monthly regulated tariffs stratified by subscriber class.
• Servicio de Alcantarillado (Sewerage Service) Regulated municipal sewerage collection service for residential and commercial subscribers in Calarcá, Quindío. Operated by EMCA ESP in conjunction with the Acueducto service, billed via monthly regulated tariffs.
• Servicio de Aseo (Solid Waste Management Service) Regulated municipal solid waste management service for residential and commercial subscribers in Calarcá, Quindío. Bundles multiple activities: waste collection and transport, manual street sweeping, grass cutting on public roads and areas, tree pruning, public area washing, and riparian zone cleaning. Service is organized across six zones (two rural corregimientos and four urban zones), with weekly cutting cycles and active street sweeping coverage. Billed via monthly regulated tariffs.
• Servicio de Corte de Césped en Vías y Áreas Públicas (Grass Cutting on Public Roads and Areas) Direct in-house grass cutting service on public roads and areas in Calarcá, provided by EMCA ESP as a component of its broader Aseo (solid waste management) offering. The service is delivered through weekly cutting cycles across the municipal area, with monthly output of approximately 43,992.7 sqm against a planned 12,520 sqm.
• Financiaciones o Acuerdos de Pago (Payment Financing Agreements) Payment-financing and installment-agreement service offered by EMCA ESP to residential and commercial subscribers to settle outstanding balances on their Acueducto, Alcantarillado and Aseo accounts. Structured as formal agreements between the utility and the subscriber.
• Reposición del Medidor (Water Meter Replacement) Water meter replacement service for subscribers of EMCA ESP's Acueducto (potable water) service, addressing worn, faulty or obsolete meters at residential and commercial premises within Calarcá.

Quantifiable outcome

• Exceeded PGIRS green area maintenance targets by maintaining 43,992.7 square meters monthly (versus the planned 12,520 square meters minimum), with intervention frequency of every 30 days instead of the mandated 45 days

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

One partnership is on record.

• BancolombiacoreChannel Partner/ Reseller/ DistributorBancolombia partnership enables citizens to pay EMCA utility bills at authorized correspondent locations throughout Calarcá municipality including various commercial establishments in Centro, Barcelona, Av. Colon, and Sur zones, as well as Facilísimo payment points.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Aguas de Manizales: Water and sewerage utility serving Manizales, a Colombian mid-sized Andean municipality. Closely comparable in scale, geography (Andean coffee region), and municipal E.S.P. structure to EMCA's Calarcá operations.
• Servicios Públicos Domiciliarios de Armenia (EPA): Municipal public utilities company for Armenia, the capital of Quindío department — same department as Calarcá. Highly comparable in regulatory environment, regional tariff framework, customer profile, and E.S.P. governance model.
• Aguas de Cartagena: Water and sewerage utility serving Cartagena under a mixed public-private model. Comparable in being a Colombian municipal water/sewage concession with similar regulatory exposure to CRA (Comisión de Regulación de Agua Potable) tariff frameworks.
• Empresas Municipales de Cali (EMCALI): Cali's municipal multi-utility providing water, sewage, and energy under the same Empresas Municipales structure as EMCA. Comparable as a mid-sized Colombian municipal E.S.P. with overlapping service lines and similar regulatory and tariff dynamics.

Broad incumbents

• SABESP: São Paulo state water and sewage utility, one of the largest in the world. Comparable in regulated water/sewage service delivery to a defined metropolitan territory, providing a scale benchmark for capital intensity and operational structure.
• Empresa de Acueducto y Alcantarillado de Bogotá (EAAB): Bogotá's municipal water and sewerage utility, covering the largest Colombian city. Directly comparable in service mandate (acueducto + alcantarillado under municipal ownership) but serves ~8 million residents versus EMCA's ~75,000, providing a relevant scale and operating model benchmark.
• Empresas Públicas de Medellín (EPM): Largest Colombian municipal multi-utility providing water, sewage, and energy across Medellín and broader Antioquia. Operates the same ESP (Empresa de Servicios Públicos) model as EMCA but at vastly greater scale, making it the structural benchmark for Colombian public utility governance and regulation.
• Veolia Colombia: Operates water and waste services in multiple Colombian municipalities under concession contracts. Relevant as a potential operator/partner model for outsourced service delivery in the same geographic market where EMCA competes or partners.

Regional players

• Aguas Andinas: Chile's largest water and sewage utility serving Santiago. Comparable in business model (regulated water/sewage monopoly serving a defined urban catchment) and Latin American regulatory framework, though operating in a different country.
• Aguas del Valle (Suralis): Chilean regional water and sewage concessionaire serving smaller urban areas. Comparable as a mid-tier regulated utility operating in a defined geographic territory, providing a benchmark for service area expansion and operating efficiency at EMCA's scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@empresaspublicasdecalarca3658
• Facebookfacebook.com/emcaesp
• Instagraminstagram.com/emcaesp?igshid=MzRlODBiNWFlZA==
• LinkedInlinkedin.com/company/empresas-publicas-de-calarca-esp

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EMPRESAS PUBLICAS DE CALARCA ESP