Baltimore City Office of Emergency Management
The Baltimore City Office of Emergency Management is a municipal department providing citywide emergency preparedness, response, and recovery services. It serves all Baltimore City residents, workers, and visitors through the BMore Alert notification system, Community Emergency Response Team training, and its Emergency Operations Center.
- Company typePublic
- Founded-
- HeadquartersBaltimore, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Baltimore City Office of Emergency Management does
The Baltimore City Office of Emergency Management (OEM) is a municipal government department within the City of Baltimore, Maryland, responsible for citywide emergency preparedness, response, and recovery operations. The department serves all individuals who live, work, and visit Baltimore City, as well as coordinates with city first responders and federal agencies including FEMA. Its core mission is to protect people and the environment during emergencies including hazardous materials spills, power outages, transportation accidents, fires, flooding, and evacuations, while also providing resources to incident commanders and keeping city leaders updated.
The department's core offerings consist of three programs: the BMore Alert emergency notification system that allows residents to sign up for timely alerts via email, phone, and text; the Community Emergency Response Team (CERT) volunteer training program that provides hands-on instruction in fire safety, basic first aid, and search and rescue; and the Emergency Operations Center (EOC), a central coordination facility where city leaders and emergency management personnel coordinate response during major incidents. The department also provides hazard planning, damage assessment reporting, and FEMA-certified training courses. Its underlying technology is the EOC coordination platform, with no proprietary AI, ML, or software products disclosed.
The business model is that of a publicly funded municipal department: services are provided free of charge to Baltimore City residents, with no commercial pricing. Operations are funded through the City of Baltimore's municipal budget allocations, with the mayor and City Council providing oversight. Distribution is direct to residents, businesses, and visitors through the EOC, the city website, the BMore Alert system, and community training programs. Formal partnerships exist with FEMA (for training and certification) and with Baltimore City first responders (police, fire) for incident coordination. The department also maintains a designated ADA Coordinator (Michelle Smith) through the Office of Equity and Civil Rights for accessibility compliance in emergency communications.
Baltimore City Office of Emergency Management firmographics
Firmographics- Name
- Baltimore City Office of Emergency Management
- Legal name
- Baltimore City Office of Emergency Management
- Website
- https://emergency.baltimorecity.gov
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Baltimore City Office of Emergency Management is a municipal department providing citywide emergency preparedness, response, and recovery services. It serves all Baltimore City residents, workers, and visitors through the BMore Alert notification system, Community Emergency Response Team training, and its Emergency Operations Center.
- Ownership category
- akta.pro rank
Baltimore City Office of Emergency Management industry classification
Industry- Product category
- Public Safety Emergency Management Services
- NAICS
- Fire Protection (922160), Administration of Public Health Programs (92312)
- akta.pro primary industry
- Emergency Management & Disaster Response (EOC, Civil Defense) (BPAIAGAE)
- akta.pro secondary industries
- Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Public Health Emergency Preparedness & Incident Management (BPAIAJAG), Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)
Keywords
Where Baltimore City Office of Emergency Management is headquartered
LocationHeadquarters
- HQ city
- Baltimore
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Baltimore City Office of Emergency Management business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D
Revenue model
- Public Funding: Government operations funded through municipal budget allocations and public funds. Services are provided to citizens as public safety functions of Baltimore City Government.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Baltimore City Office of Emergency Management product offering
Product offeringCore offering
The Baltimore City Office of Emergency Management provides citywide emergency preparedness, response coordination, and recovery services for Baltimore City. Its core offerings include the BMore Alert emergency notification system for resident communications, the Community Emergency Response Team (CERT) volunteer training program, and the Emergency Operations Center for coordinating incident response across city agencies and partners.
Product overview
Baltimore City Office of Emergency Management (OEM) operates as a city government department providing emergency preparedness, response coordination, and community resilience services. The department's core offerings include the BMore Alert emergency notification system for resident communications, the Community Emergency Response Team (CERT) volunteer training program, and the Emergency Operations Center for incident coordination. OEM also provides hazard planning, damage assessment, and FEMA training courses as part of its comprehensive emergency management portfolio.
Differentiator
Problem solved
Functional benefit
Products and services
- BMore Alert (Emergency Notification System) Emergency alert system that allows Baltimore City residents to sign up and receive timely notifications about emergencies, severe weather, and critical situations via email, phone, and text.
- Community Emergency Response Team (CERT) Volunteer training program providing hands-on instruction in fire safety, basic first aid, and search and rescue techniques to prepare community members to support first responders during emergencies.
- Emergency Operations Center Central coordination facility where city leaders and emergency management personnel coordinate response during major incidents and disasters across Baltimore City.
- FEMA Courses and Training FEMA-certified emergency management training courses provided to Baltimore City employees and volunteers in coordination with the Federal Emergency Management Agency.
- Damage Assessment Reporting Service enabling Baltimore City residents and businesses to report damage from emergencies to support citywide damage assessment and recovery planning.
Companies that use Baltimore City Office of Emergency Management
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles3 records
Baltimore City Office of Emergency Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Baltimore City Office of Emergency Management partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- FEMA (Federal Emergency Management Agency)coreCoordinates with FEMA for emergency management training courses and certifications. Provides FEMA courses and training to city employees and volunteers.
- Baltimore City First ResponderscoreWorks with police, fire, and other emergency services during incident response. Provides resources and coordination support to incident commanders.
- Office of Equity and Civil Rights (OECR)coreADA Coordinator for Office of Emergency Management is Michelle Smith. Collaborates on accessibility compliance for emergency services and communications.
Scale indicators1 record
Recent moves5 records
Expansion highlights3 records
Baltimore City Office of Emergency Management competitors and assessment
Company assessmentBroad incumbents
- FEMA: The Federal Emergency Management Agency operates at the national level and provides the overarching framework, grant funding, and training programs that Baltimore OEM relies on, making it the dominant federal incumbent shaping the entire emergency management space.
Direct peers
- Boston Office of Emergency Management: Boston's municipal OEM coordinates Boston Emergency Medical Services, emergency alerts, and preparedness programs for a compact Northeastern city government, providing a structurally similar peer to Baltimore City OEM.
- Chicago Office of Emergency Management and Communications: Chicago's OEMC combines 911 dispatch, emergency management, and citywide alerting under one municipal structure, providing a comparable direct peer for an integrated urban emergency management organization.
- NYC Emergency Management: New York City's municipal emergency management agency, providing the closest direct peer comparison as a large-city OEM with similar EOC coordination, Notify NYC alert system, and CERT-equivalent programs across comparable urban hazards.
- Philadelphia Office of Emergency Management: Philadelphia's city-level emergency management office operating ReadyPhiladelphia alerts, a volunteer corps, and EOC functions for an East Coast urban jurisdiction comparable to Baltimore in scale and hazard profile.
- Los Angeles Emergency Management Department: LA's city emergency management department coordinates EOC operations, NotifyLA alerts, and community preparedness programs for a major U.S. municipality with similar all-hazards urban responsibilities.
- Houston Office of Emergency Management: Houston's city emergency management office runs AlertHouston, EOC operations, and volunteer programs for a major Gulf Coast city with significant hurricane, flooding, and industrial hazard exposure comparable to Baltimore's urban hazard profile.
Regional players
- Maryland Emergency Management Agency (MEMA): The state-level emergency management agency that operates one tier above Baltimore OEM, providing state coordination, federal grant pass-through, and statewide emergency planning that directly affects Baltimore City's emergency management posture.
Market position
Strengths2 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Baltimore City Office of Emergency Management social profiles
Digital presenceBaltimore City Office of Emergency Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Baltimore City Office of Emergency Management leadership team
Management profileNumber of profiles
Baltimore City Office of Emergency Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Baltimore City Office of Emergency Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Baltimore City Office of Emergency Management
What does Baltimore City Office of Emergency Management do?
The Baltimore City Office of Emergency Management provides citywide emergency preparedness, response coordination, and recovery services for Baltimore City. Its core offerings include the BMore Alert emergency notification system for resident communications, the Community Emergency Response Team (CERT) volunteer training program, and the Emergency Operations Center for coordinating incident response across city agencies and partners.
Is Baltimore City Office of Emergency Management a public or private company?
Baltimore City Office of Emergency Management is a public company. It is classified as state government owned and is currently operating.
When was Baltimore City Office of Emergency Management founded?
Baltimore City Office of Emergency Management was founded in -1. It employs 11 to 50 people.
Where is Baltimore City Office of Emergency Management based?
Baltimore City Office of Emergency Management is headquartered in Baltimore, United States, in the North America region.
How does Baltimore City Office of Emergency Management make money?
One revenue line is on record: public Funding.
Who are Baltimore City Office of Emergency Management's main competitors?
FEMA is listed as a broad incumbent. Direct peers are Boston Office of Emergency Management, Chicago Office of Emergency Management and Communications, NYC Emergency Management, Philadelphia Office of Emergency Management, Los Angeles Emergency Management Department and Houston Office of Emergency Management. Maryland Emergency Management Agency (MEMA) is listed as a regional player.
Does Baltimore City Office of Emergency Management have an API?
No public API is recorded for Baltimore City Office of Emergency Management.
What industry is Baltimore City Office of Emergency Management in?
Baltimore City Office of Emergency Management's product category is Public Safety Emergency Management Services. Its primary akta.pro industry code is BPAIAGAE, Emergency Management & Disaster Response (EOC, Civil Defense), with a secondary code of BPAIACAL, Community Safety Administration (Fire/EMS, Emergency Management). Its NAICS code is 922160.