Emergency Veterinary Services, LTD.

What Emergency Veterinary Services, LTD. does

Emergency Veterinary Services, LTD., operating as Emergency Veterinary Services of Lisle, is a privately held after-hours emergency veterinary clinic headquartered at 820 Ogden Avenue in Lisle, Illinois. Founded in its current form in January 2013 under owner Dr. Amanda (Amy) Smith, the practice serves pet owners in Lisle, Naperville, Downers Grove, Wheaton, and surrounding western Chicago suburbs during nights, weekends, and holidays when primary-care veterinarians are closed. Service coverage includes emergency triage and stabilization, in-house laboratory diagnostics, digital X-ray and ultrasound imaging, emergency surgery (foreign object removal, bloat, trauma repair, C-sections), overnight hospitalization, end-of-life and cremation services, and an in-house pharmacy. The clinic accepts CareCredit financing alongside major credit cards and cash, with payment due at time of service.

The go-to-market motion is direct-to-consumer walk-in emergency care supplemented by a referral channel of more than 60 primary-care veterinary practices in the region that transfer patients for overnight monitoring and continued hospitalization. Patient intake is supported by a JotForm-based online registration form, and the clinic maintains a digital presence across its website, Facebook, Yelp, and a Google Business Profile that has accumulated 307 reviews at a 4.0-star rating. The clinical team consists of Dr. Smith plus at least three associate DVMs (Dr. Jessica Graves, Dr. Diane Feutz, Dr. Mariah Bessette), with specialties spanning surgery and internal medicine. The company is sole-owner operated with no disclosed external funding, parent company, or subsidiaries.

Name

Emergency Veterinary Services, LTD.

Legal name

Emergency Veterinary Services, LTD.

Website

https://emergencyvetlisle.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Emergency Veterinary Services, LTD. is an after-hours emergency veterinary clinic in Lisle, Illinois, providing nights, weekends, and holiday emergency care, diagnostics, surgery, and pharmacy services for dogs and cats across the western Chicago suburbs.

Ownership category

akta.pro rank

Product category

Emergency Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Veterinary Anesthesia & Pain Management Specialty Services (HLAMACAJ)

Keywords

• Emergency veterinary care
• After-hours pet clinic
• Veterinary diagnostics
• Emergency pet surgery
• End-of-life pet care

Headquarters

HQ city

Lisle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Emergency Veterinary Services: One-time emergency veterinary service fees charged at the time of service. Services include examination, diagnostics (blood work, x-rays, ultrasound), emergency surgery, hospitalization, medications, and end-of-life care. Payment is required at time of service.
2. CareCredit Financing: Third-party healthcare credit card accepted as payment method, allowing pet owners to spread costs over multiple payments with various payment plans including zero-interest options.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Emergency Veterinary Services of Lisle is an after-hours emergency veterinary clinic serving dogs and cats in the western Chicago suburbs during nights, weekends, and holidays. The clinic delivers triage, diagnostic workups, emergency surgery, hospitalization, and end-of-life care, supported by an in-house laboratory, digital X-ray, ultrasound, oxygen cage therapy, and an in-house pet pharmacy. Patients are accepted on a walk-in basis or via referral from more than 60 partner primary care veterinary practices.

Product overview

Emergency Veterinary Services of Lisle operates as an after-hours emergency veterinary clinic providing urgent care for dogs and cats when regular veterinarians are closed. The practice is not a 24/7 facility but offers extended hours on weeknights (6pm-8am), weekends (Saturday noon through Monday morning), and 24-hour coverage on holidays. The service portfolio consists of six interconnected core service modules: Emergency Care as the primary offering, supported by an in-house Diagnostics module (laboratory, digital X-ray, ultrasound), a Surgery module for emergency procedures, a Transfers & Referrals module for continuity with primary care veterinarians, an End-Of-Life Care module (including euthanasia and cremation services), and a Pharmacy module for on-site medication dispensing. An Online Registration Form via JotForm facilitates patient intake. The clinic also provides educational resources through a blog covering pet health topics.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Care After-hours emergency veterinary care for dogs and cats, available nights, weekends, and holidays. Triage and treatment are provided on a walk-in basis for trauma, toxic exposures, breathing difficulties, urinary blockages, seizures, and pain management needs.
• Diagnostics In-house laboratory testing and diagnostic imaging including digital X-rays and ultrasound. Enables rapid analysis of blood, urine, and fecal samples covering complete blood cell counts, organ function testing, electrolyte and blood sugar panels, and internal imaging.
• Pet Surgery Emergency pet surgery services including foreign object removal, bloat (gastric dilatation-volvulus) treatment, internal bleeding repair, C-sections, pyometra surgery, trauma repair, abscess debridement, and urinary tract obstruction surgery.
• Transfers & Referral Veterinarians Patient transfer and referral services for pets requiring continued hospitalization after regular veterinarian hours, with seamless coordination and medical record transfer back to the primary care veterinarian.
• End-Of-Life Care Compassionate end-of-life services for pets, including palliative care, euthanasia, and cremation with memorial items such as clay paw prints and engraved urns.
• Pharmacy Full in-house pet pharmacy providing medications for pets to take home immediately after treatment, ensuring quality and safe medications as part of the emergency visit.
• Online Registration Form Online patient registration form delivered via JotForm that allows pet owners to complete intake paperwork in advance, speeding up the emergency clinic check-in process.

Quantifiable outcome

• 4.0 star rating based on 307 Google reviews indicating high customer satisfaction

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Anderson Animal ShelterminorGTM or Marketing PartnerPet rescue organization that Emergency Veterinary Services of Lisle works with and supports in the greater Chicago metropolitan area. When pet owners are looking to adopt, EVS recommends visiting this rescue organization.
• Chicagoland English Bulldog RescueminorGTM or Marketing PartnerSpecialty breed rescue organization that EVS supports in the greater Chicago metropolitan area.
• Perfect PoochesminorGTM or Marketing PartnerPet rescue organization that EVS works with and recommends to pet owners seeking adoption.
• Rescue WarriorsminorGTM or Marketing PartnerPet rescue organization partnered with EVS of Lisle for animal welfare in the Chicago area.
• St. Sophia's Forgotten FelinesminorGTM or Marketing PartnerCat-focused rescue organization that EVS supports through their community commitment.
• Chicagoland Bully Breed RescueminorGTM or Marketing PartnerBully breed rescue organization that EVS partners with in the Chicago metropolitan area.
• New Start Dog RescueminorGTM or Marketing PartnerDog rescue organization that EVS works with and recommends to potential adopters.
• As Good As GoldminorGTM or Marketing PartnerPet rescue organization supported by EVS of Lisle for animal adoption.
• Primary Care Veterinarians (60+ practices)coreChannel Partner/ Reseller/ DistributorNetwork of over 60 primary care veterinary practices in Lisle, Naperville, Downers Grove, Wheaton and surrounding areas that refer clients to EVS for after-hours emergency care. Practices include Addison Animal Hospital, Glen Ellyn Animal Hospital, County Line Animal Hospital, and many others. Communication and transfer of medical records is seamless between practices.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• MedVet: Multi-specialty and emergency veterinary hospital network with hospitals in several U.S. states, including Illinois. Comparable to EVS in providing emergency veterinary services, but with 24/7 staffing and board-certified specialists.
• BluePearl Pet Hospital: Large multi-site emergency and specialty veterinary hospital chain with locations across the U.S., including the Chicago metro. Directly comparable to EVS as an after-hours emergency veterinary provider, but operates at significantly greater scale.
• VCA Animal Hospitals: One of the largest veterinary service networks in North America, including emergency and specialty hospitals. Comparable to EVS in the emergency and companion animal care space, but with national scale and broad primary care offerings.
• Ethos Veterinary Health: Veterinary health company operating a network of specialty and emergency veterinary hospitals across the U.S. Comparable to EVS in the emergency and specialty veterinary space, with broader geographic and capability scale.
• Pathway Vet Alliance: Veterinary services network with general practice, specialty, and emergency hospitals across the U.S. Comparable to EVS in emergency veterinary care delivery, with broader capabilities and multi-region presence.
• Thrive Pet Healthcare: Multi-site veterinary services network offering general practice, emergency, and specialty care across the U.S. Comparable to EVS in the emergency veterinary care category, with broader service offerings and national footprint.
• NVA (National Veterinary Associates): Large veterinary services consolidator with a network of general practice, specialty, and emergency hospitals. Comparable to EVS as an emergency veterinary services provider, with broader scale and primary care offerings.

Direct peers

• Premier Veterinary Group: Chicago-area emergency and specialty veterinary hospital network offering 24/7 emergency care. Directly comparable to EVS as a regional after-hours emergency veterinary provider serving the same Chicago metropolitan market.
• Veterinary Emergency Group (VEG): Emergency-only veterinary hospital chain with hospitals in multiple U.S. markets. Directly comparable to EVS as a dedicated emergency veterinary provider, with a customer-experience-focused model targeting similar pet owner demographics.
• Veterinary Specialty Center (VSC): Chicago-area specialty and emergency veterinary hospital offering 24/7 emergency and specialty services. Directly comparable to EVS as a regional emergency veterinary hospital serving the Chicago suburbs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/EmergencyVeterinaryServicesLtd
• LinkedInlinkedin.com/company/emergency-veterinary-services-ltd-

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergency Veterinary Services, LTD.