Empresas Públicas de Puerto Boyacá ESP

What Empresas Públicas de Puerto Boyacá ESP does

Empresas Públicas de Puerto Boyacá ESP is a municipal state-owned public utilities company (empresa industrial y comercial del Estado) operating under Colombian Law 142 of 1994. It is wholly owned by the municipality of Puerto Boyacá in the department of Boyacá, Colombia, and is governed under the leadership of Mayor Jhon Feiber Urrea. The entity holds the exclusive mandate to deliver three regulated public services to the municipality: acueducto (potable water supply), alcantarillado (sewage collection and disposal), and aseo (solid waste collection). It is supervised by the Superintendencia de Servicios Públicos Domiciliarios and additionally subject to oversight by the Contraloría General de la República, Contraloría de Boyacá, and Procuraduría General de la Nación.

The company's core technology stack is centered on SINFA, a third-party cloud billing and service management platform (sinfacloud.co) used for invoicing, customer management, and service request processing. Citizen-facing channels include a physical headquarters at Cra 3 # 6-48 Barrio Pueblo Nuevo, an online billing portal hosted on the Mi Colombia Digital government platform, two WhatsApp service lines (PQR and Cartera), a free 018000 hotline, and official social media accounts on Facebook, Twitter, Instagram, and YouTube. Service is segmented across Residential, Commercial, Industrial, Official, and Special categories, with monthly subscription billing and tariffs set by the Board of Directors and adjusted periodically based on IPC (Consumer Price Index) accumulation.

The business model is a regulated subscription-based recurring revenue model across three services. Tariffs are administratively determined rather than market-priced, with documented updates in 2022, 2024, and 2025. Customer segments are horizontal: municipal residents (primary), commercial establishments, and industrial facilities within Puerto Boyacá. The company is a member of ANDESCO, the national association of public service companies, and coordinates with local community associations (ASOJUNTAS, ASOPECAR, ASOREGAN). No revenue, headcount, or financial KPIs are disclosed in the available source data.

Name

Empresas Públicas de Puerto Boyacá ESP

Legal name

Empresas Públicas de Puerto Boyacá ESP

Website

https://empresas-publicas-de-puerto-boyaca.micolombiadigital.gov.co

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Empresas Públicas de Puerto Boyacá ESP is a municipal state-owned utility in Puerto Boyacá, Colombia, providing potable water, sewage, and solid waste collection services to residential, commercial, and industrial customers under Colombian Law 142 of 1994.

Ownership category

akta.pro rank

Headquarters

HQ city

Puerto Boyacá

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Water Supply (Acueducto): Potable water distribution and supply to residential, commercial, and industrial properties in Puerto Boyacá municipality
2. Sewage Services (Alcantarillado): Wastewater collection and disposal services for connected properties
3. Solid Waste Collection (Aseo): Municipal solid waste collection and disposal services, including recyclable and unusable waste collection programs

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Empresas Públicas de Puerto Boyacá ESP provides three municipal public utility services to the residents and businesses of Puerto Boyacá, Colombia: potable water supply (Acueducto), wastewater collection and disposal (Alcantarillado), and solid waste collection and street cleaning (Aseo). Services are delivered through physical offices, an online SINFA billing portal, WhatsApp customer service, and a free hotline, with monthly subscription-based tariffs differentiated by user category.

Product overview

Empresas Públicas de Puerto Boyacá ESP is a municipal public utility company (E.S.P.) that provides three core public services: Acueducto (water supply), Alcantarillado (sewerage), and Aseo (waste collection and sanitation). The company operates as a single integrated utility provider with a digital service platform that includes an online bill printing portal (Portal Servicio Público), a citizen service request system (PQRDS), and various procedural services for service connections, modifications, and temporary installations. All services are managed through the Mi Colombia Digital government platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Servicio de Acueducto (Water Supply Service) Potable water supply service providing drinking water to residential, commercial, industrial, official, and special users in the Puerto Boyacá municipality. Customers subscribe to receive continuous water service through the municipal water distribution network.
• Servicio de Alcantarillado (Sewerage Service) Sewerage service for wastewater collection and management in Puerto Boyacá municipality. Customers connected to the municipal water service receive sewage disposal for wastewater generated by their property.
• Servicio de Aseo (Solid Waste Collection and Sanitation Service) Solid waste collection and sanitation service including regular solid waste collection, street cleaning, and recyclable waste programs for residential, commercial, and industrial properties in Puerto Boyacá. Service is delivered on a scheduled route and zone basis.
• Portal Servicio Público (Online Billing Portal) Standalone online portal allowing users of the municipal utility to view and print their consolidated utility bills for acueducto, alcantarillado, and aseo services. The portal is hosted at nas02.sinfacloud.co and supports online bill payment and invoice printing for utility customers.
• Independización del Servicio Público (Service Separation) Service offering that authorises new independent utility connections to serve one or more segregated units of a property, allowing property owners to split an existing utility account into separate accounts for individual units.
• Instalación Temporal del Servicio Público (Temporary Service Installation) Temporary utility service connection for construction sites, non-permanent public events, and occasional non-residential services in Puerto Boyacá. Customers contract for short-term water and sewage service for specific projects or events.
• Cambios en la Factura de Servicio Público (Billing Information Modification) Service for modifying billing information on a utility account, including changes to the owner name, service address, and property stratum classification, used when property ownership or classification changes.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• ASOCIACIÓN NACIONAL DE EMPRESAS DE SERVICIOS PÚBLICOS Y COMUNICACIONES (ANDESCO)minorOthersNational association of public service companies. EPB participates as a member, accessing industry networking, best practices sharing, and sector representation.
• ASOJUNTAS Puerto BoyacáminorOthersCommunity homeowners association in Puerto Boyacá. EPB engages with this association for community coordination and service delivery purposes.
• ASOPECARminorOthersFishermen's association located at Muelle de Pescadores, Barrio Pueblo Nuevo. EPB maintains coordination for environmental and service-related matters.
• ASOREGANminorOthersLivestock and fair association at Carrera 5 Plaza de Ferias. EPB coordinates for community events and environmental programs.
• Superintendencia de Servicios Públicos DomiciliarioscoreOthersGovernment regulatory body overseeing public utility services in Colombia. EPB is subject to regulatory oversight and compliance reporting.
• Alcaldía de Puerto BoyacácoreOthersMunicipal government led by Mayor Jhon Feiber Urrea. EPB operates under municipal leadership and reports to the mayor's office.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Empresas Municipales de Cali (EMCALI): EMCALI is a municipal state-owned utility (acueducto, alcantarillado, aseo, energía, telecomunicaciones) that operates under the same ESP regulatory framework as EPB. Comparable as a multi-service municipal ESP, though at substantially larger scale in Cali.
• Triple A (Aguas de Barranquilla): Triple A provides water, sewerage, and solid waste services in the Barranquilla metropolitan area under a concession model. It mirrors EPB's exact three-service portfolio (acueducto, alcantarillado, aseo) and is a direct structural peer for Colombian municipal water/waste utilities.
• Empresa de Acueducto y Alcantarillado de Bogotá (EAAB): EAAB is the municipal water and sewerage utility for Bogotá, operating under the same Law 142 framework as EPB. It is the largest water/sewerage operator in Colombia and a directly comparable policy/business-model peer for a Colombian municipal acueducto/alcantarillado provider.
• Veolia Colombia: Veolia operates water, wastewater, and waste-management services for multiple Colombian municipalities under concessions, often partnering with or taking over operations of municipal ESPs. Comparable as a private-sector operator in the same regulated service categories as EPB.
• Empresas Públicas de Medellín (EPM): EPM is Colombia's largest multi-service municipal utility (water, sewer, gas, power) providing the same integrated public-utility model as EPB but at national scale. It is the reference incumbent for Colombian municipal ESPs of all sizes and the most structurally comparable peer despite its vastly larger footprint.

Regional players

• Aguas de Cartagena SA ESP: Aguas de Cartagena is the municipal water and wastewater operator in Cartagena, operating under the same Colombian Law 142 framework as EPB. It is a closely comparable peer in terms of service mix (acueducto/alcantarillado), though geographically concentrated in Cartagena.
• Promoambiental Distrito SA ESP: Promoambiental is a Colombian waste management company providing aseo services in Bogotá and other municipalities. Comparable to EPB's aseo/reciclables revenue stream and a meaningful peer for the solid waste component of the business.
• Aguas y Aguas de Pereira: Aguas de Pereira is the municipal water and wastewater operator in Pereira, providing the same acueducto/alcantarillado services as EPB under the Colombian ESP regulatory framework. Closely comparable in service scope and regulatory regime.
• Interaseo SA ESP: Interaseo is a major Colombian solid waste management operator providing aseo services to multiple municipalities under ESP-status. Comparable on the waste-collection (aseo) side of EPB's service portfolio and a relevant peer for the aseo revenue stream.
• Aguas de Manizales SA ESP: Aguas de Manizales operates the municipal acueducto and alcantarillado for Manizales, providing the same regulated water and sewerage services as EPB under Colombian Law 142. It is a comparably sized regional municipal utility peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/EPBPTOBOYACA
• YouTubeyoutube.com/channel/UCUhvzxrTNRp4ALOQvOp9mQw?view_as=subscriber
• Facebookfacebook.com/empresaspublicasptoboyaca
• Instagraminstagram.com/epb_esp1
• LinkedInlinkedin.com/company/empresas-p%C3%BAblicas-de-puerto-boyac%C3%A1-esp

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Empresas Públicas de Puerto Boyacá ESP