Emprize Group LLC

What Emprize Group LLC does

Emprize Group LLC operates as Fitch & Associates, a Platte City, Missouri-based professional services firm founded in 1987 that specializes in consulting for emergency medical services, fire and rescue, 911 communications, air medical transport, ground critical care, law enforcement, and healthcare integration. The firm delivers operational assessments, system design, financial and reimbursement consulting, and on-site management services to government agencies, EMS providers, fire departments, hospitals, and healthcare systems, and reports consulting engagement in all 50 U.S. states plus international projects such as a communications engagement with the Hong Kong Fire Service Department.

The firm's revenue model rests on three professional-services streams: project-based consulting engagements sold through direct partner outreach, RFPs, and referrals; recurring education and certification programs (Ambulance Service Manager, Communication Center Manager, Beyond the Street workshop, and the Fitch Coaching Program) delivered in partnership with associations such as the American Ambulance Association and IAED; and the annual Pinnacle EMS Leadership Forum in San Diego, which monetizes attendee registrations and sponsorships. Sub-brands include the Pinnacle forum, the certification programs, the Fitch EMS Foundation, and the annual EMS Trend Report produced with EMS1 and NEMSMA since 2017.

The underlying 'technology' is human expertise and intellectual capital rather than software products: partners with prior careers as EMS CEOs, fire chiefs, clinicians, and dispatch leaders; proprietary benchmarking research from the EMS Trend Survey (nearly 3,000 respondents in 2019); and a content distribution apparatus (Leadership Edge blog, Fitch Insights video series, email newsletters). Pricing is quote-based by project scope and is not publicly disclosed. The firm is privately held by its founding partners, has 8 employees, and shows no signs of external investment, M&A activity, or technology-product development.

Name

Emprize Group LLC

Legal name

Fitch & Associates

Website

https://emprize.net

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1–10 employees

Short description

Emprize Group LLC (d/b/a Fitch & Associates) is a Platte City, Missouri-based consulting firm founded in 1987 that provides operational, financial, and leadership advisory services to EMS agencies, fire departments, 911 dispatch centers, air medical programs, and healthcare systems across the United States and internationally.

Ownership category

akta.pro rank

Product category

Emergency Medical Services Consulting

NAICS

Management Consulting Services (54161), Professional, Scientific, and Technical Services (54)

SIC

Services-Management Consulting Services (8742), Services-Management Services (8741)

akta.pro primary industry

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

Keywords

• Emergency services consulting
• EMS operations consulting
• Public safety advisory services
• Emergency leadership training
• Healthcare systems integration

Headquarters

HQ city

Platte City, Missouri

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Consulting Services: Professional consulting services for emergency services organizations including operational assessments, system design, financial analysis, and strategic planning.
2. Education and Certification Programs: Revenue from leadership development programs including ASM certification, Communication Center Manager (CCM) program, and Beyond the Street workshop.
3. Conference and Event Services: Pinnacle EMS Leadership Forum generates revenue through attendee registrations and sponsorships.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Provides professional consulting to EMS, ambulance, fire, emergency-communications, law-enforcement, medical-transport, and healthcare organizations. Its work covers operations, strategy, system design, procurement, finance, compliance, reimbursement, technology implementation, and on-site management, supplemented by leadership education, coaching, certification-oriented programs, and an EMS management forum.

Product overview

Fitch & Associates offers a portfolio of consulting services and professional development programs for the emergency medical services and public safety industry. The core offering includes specialized consulting services for EMS, fire, dispatch, and law enforcement agencies, supplemented by a suite of education programs including the Ambulance Service Manager (ASM) Program, Beyond the Street (BTS) Workshop, Communication Center Manager (CCM) Program, and Fitch Coaching Program. The company also hosts the annual Pinnacle EMS Leadership Forum and produces the annual EMS Trend Report in partnership with EMS1 and NEMSMA.

Differentiator

Problem solved

Functional benefit

Brands

• Pinnacle EMS Leadership Forum: An exclusive management forum designed to address the most important issues facing EMS leadership.
• Ambulance Service Manager (ASM) Program
• Beyond the Street (BTS) Workshop
• Communication Center Management (CCM) Program
• Fitch Coaching Program
• EMS Trend Report

Products and services

• EMS Consulting Services Professional consulting for EMS agencies, fire departments, law-enforcement agencies, and other public-safety organizations covering strategy, operations, finance, compliance, system design, technology implementation, and related management needs.
• Ambulance Service Manager (ASM) Program A leadership training and managerial development program for EMS leaders, providing a foundational curriculum that combines management theory with practical applications.
• Beyond the Street (BTS) Workshop A two-day workshop for new and aspiring emergency-services supervisors that develops practical leadership and management skills.
• Communication Center Manager (CCM) Program A management and leadership development program providing foundational practices for communication-center leaders in emergency services.
• Fitch Coaching Program An inquiry-based personal and professional coaching service for executives, chief officers, middle managers, and caregivers, addressing areas of leadership development.
• Pinnacle EMS Leadership Forum An EMS management forum that combines leadership education, professional networking, and strategic discussion for senior EMS leaders.

Quantifiable outcome

• Produced annual EMS Trend Report tracking industry trends since 2017 with thousands of respondent data points.
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• EMS1coreStrategic or Co-development PartnerStrategic partnership for EMS Trend Report production. EMS1 and Fitch & Associates collaborate annually to produce the EMS Trend Report and What Paramedics Want Survey, reaching thousands of EMS professionals. EMS1 provides content distribution and audience reach while Fitch provides industry expertise and research methodology.
• National EMS Management Association (NEMSMA)coreStrategic or Co-development PartnerCollaboration with NEMSMA for EMS Trend Report production and industry research initiatives, providing governance and industry representation for the annual survey.
• American Ambulance AssociationcoreStrategic or Co-development PartnerProfessional association partnership for Ambulance Service Manager (ASM) certification program development and industry advocacy.
• International Academies of Emergency Dispatch (IAED)coreStrategic or Co-development PartnerPartnership for Communication Center Manager (CCM) certification program and emergency dispatch industry collaboration.
• Association of Critical Care Transport (ACCT)coreStrategic or Co-development PartnerRoxanne Peek serves as Executive Director of ACCT while maintaining partner role at Fitch & Associates, creating strategic alignment.
• EMS Survey TeamcoreStrategic or Co-development PartnerCollaborative partner for EMS Trend Report survey design, distribution, and statistical analysis.
• PulsaraminorGTM or Marketing PartnerSponsor of EMS Trend Report, providing marketing and financial support for annual industry research publication.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Lexipol: Large-scale public safety content, policy, and training provider serving law enforcement, fire, and EMS agencies. Overlaps with Fitch on policy/leadership development and taps the same public safety buyer pool, but operates at much greater scale and breadth.
• Tyler Technologies (Public Safety Division): Large public-sector technology vendor with CAD, records, and dispatch systems used by 911/PSAP agencies. Comparable through Fitch's 911 Communications & Technology practice, which designs and procures systems built on vendors like Tyler.

Others

• ZOLL Data Systems: Provider of EMS billing, dispatch, and field data software used by ambulance services and PSAPs. Adjacent to Fitch's reimbursement, dispatch, and system design practices; their software is often part of the systems Fitch helps procure.
• EMS1 (by Praetorian Group):

Emerging players

• ImageTrend: Provider of ePCR, trauma, and EMS data management software to fire and EMS agencies across the U.S. Comparable buyer overlap with Fitch's EMS clients and a complementary analytics layer, though ImageTrend is product-centric where Fitch is advisory-centric.
• ESO Solutions: Software and analytics vendor for EMS, fire, and hospital outcomes data. Relevant as an adjacent player serving the same EMS buyer with data-driven operational insights (a theme in Fitch's EMS Trend Report), though its product-led GTM differs from Fitch's services model.

Direct peers

• Center for Public Safety Management (CPSM): Consulting practice (within the IACP/University of San Diego) providing staffing, deployment, and operational studies for police, fire, and EMS agencies. Comparable to Fitch's Standards-of-Cover and fire/rescue consulting lines and serves the same public safety buyer.
• Page, Wolfberg & Wirth: Long-standing law and consulting firm dedicated exclusively to the EMS industry, advising ambulance services on reimbursement, compliance, contracts, and operations. Directly comparable to Fitch as a niche, full-spectrum advisory firm serving the same municipal, private, and hospital-based EMS buyer base.

Market position

Strengths5 records

Weaknesses6 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PL06cgacDTQpH0xw5Ec62Giw07QIumU5xy
• LinkedInlinkedin.com/company/emprize

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emprize Group LLC