Encina Veterinary Hospital

What Encina Veterinary Hospital does

Encina Veterinary Hospital, operating under its legal name VCA Encina Veterinary Medical Center, is a single-location companion-animal hospital at 2803 Ygnacio Valley Road in Walnut Creek, California. The hospital delivers three integrated service lines: Primary Care for routine check-ups, vaccinations, and general health needs; Specialty Care provided by board-level veterinary specialists including oncologists and surgeons; and 24/7 Emergency Care staffed by dedicated emergency teams. As a facility within the VCA Animal Hospitals network, Encina benefits from the brand, marketing infrastructure, and operational backing of VCA and its corporate parent, Mars, Incorporated — one of the world's largest pet care companies.

The business is purely direct-to-consumer and operates on a professional-services revenue model, charging per encounter for consultations, procedures, and exams on a pay-as-you-go basis. Customers reach the hospital by phone (925-937-5000) to schedule appointments or as walk-ins for emergencies. The hospital maintains a continuous 24/7/365 operating posture and supports marketing and patient communication through the VCA website, social media channels (Facebook, Instagram, LinkedIn, YouTube), and email newsletter. Most recently, Encina introduced reduced pricing on Emergency Care Exams and Consultations for all clients, effective December 8, 2025, signaling a deliberate move to broaden access and grow emergency caseload volume.

The hospital employs 17 people and serves three core customer cohorts: general pet owners seeking routine care, pet owners whose animals require specialty or oncology treatment, and pet owners needing urgent/emergency attention. No public revenue, funding, or financial performance data is disclosed; the entity is private and consolidated within VCA and Mars, Incorporated's pet care segment, meaning standalone financials are not separately reportable.

Name

Encina Veterinary Hospital

Legal name

VCA Encina Veterinary Medical Center

Website

https://encinavet.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Encina Veterinary Hospital (VCA Encina Veterinary Medical Center) is a Walnut Creek, California companion-animal hospital offering primary care, specialty care (oncology, surgery), and 24/7 emergency veterinary services to local pet owners as part of the VCA/Mars, Incorporated network.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Hospitals (8060), Services-Health Services (8000)

akta.pro primary industry

Veterinary Emergency & Critical Care Hospitals (HLAMACAA)

akta.pro secondary industries

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA), Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD)

Keywords

• Veterinary primary care
• Emergency veterinary services
• Veterinary specialty care
• Veterinary oncology surgery
• Pet health services

Headquarters

HQ city

Walnut Creek

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Veterinary Service Fees: Revenue generated from veterinary consultations, procedures, emergency care exams, and specialty services including oncology and surgery. Emergency care exams and consultations offered at reduced pricing.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Encina Veterinary Hospital operates as VCA Encina Veterinary Medical Center, a full-service veterinary hospital in Walnut Creek, California providing primary care, specialty care (oncology and surgery), and 24-hour emergency veterinary services. Services are billed on a fee-for-service basis to pet owners, with reduced pricing on emergency care exams and consultations effective December 8, 2025.

Product overview

VCA Encina Veterinary Medical Center is a veterinary hospital offering three integrated service lines: Primary Care for routine and everyday pet health needs, Specialty Care for advanced cases involving oncologists and surgeons, and Emergency Care available 24 hours. The hospital operates as part of the VCA Animal Hospitals network, providing comprehensive veterinary services from routine check-ups to critical emergency care.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care First point of contact for all pet needs, including check-ups, routine health issues, and general veterinary care with ongoing patient and client relationships. Care teams get to know both the pet and the owner to deliver long-term primary care.
• Specialty Care Advanced veterinary services delivered by specialist professionals including oncologists and surgeons. Cases include advanced medical procedures, oncology treatment, surgical interventions, and specialized diagnostics, often accessed via referral from a primary care veterinarian.
• Emergency Care 24-hour emergency veterinary services staffed by highly trained emergency care teams, available every day of the week including nights, weekends, and holidays. Reduced pricing on emergency care exams and consultations available to all clients at this location effective December 8, 2025.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves4 records

Expansion highlights3 records

Regional players

• SAGE Veterinary Centers: Bay Area specialty and emergency veterinary group serving Northern California; directly comparable to Encina's specialty and emergency offering in the same geographic region.
• Adobe Animal Hospital: An independent, multi-doctor companion-animal hospital in the East Bay (Concord / Soquel) offering primary and specialty services; a direct regional competitor for Walnut Creek pet owners seeking alternatives to VCA.

Others

• Mars Petcare: The Mars, Incorporated division under which VCA (and therefore Encina) sits; provides strategic, capital, and brand context as the ultimate parent — not a direct competitor but the controlling entity shaping Encina's trajectory.

Direct peers

• Ethos Veterinary Health: Specialty and emergency veterinary hospital group operating across multiple U.S. markets; comparable to Encina in offering board-certified specialty services and 24-hour emergency care.
• MedVet: Specialty and emergency veterinary hospital network with locations across the U.S.; competes with Encina for specialist-level cases and emergency referrals in any overlapping geographies.
• Banfield Pet Hospital: Mars-owned companion-animal veterinary chain with primary-care clinics co-located in PetSmart stores; competes with Encina's primary-care service line and operates in the broader Bay Area market.
• BluePearl Veterinary Partners: A national network of specialty and emergency veterinary hospitals that competes head-to-head with Encina's specialty and 24-hour emergency offering, particularly for complex oncology and surgical cases in the Bay Area.

Broad incumbents

• VetStrategy: Canadian-owned network of companion-animal veterinary clinics and hospitals; a structurally similar multi-site veterinary operator for benchmarking purposes, though primarily Canadian-geography.
• PetSmart Veterinary Services: Through in-store clinics (and partnerships with Banfield and independent operators), PetSmart is a broad incumbent in companion-animal primary care and competes for the same Walnut Creek pet-owner spend.
• VCA Animal Hospitals: The parent network that Encina operates within; VCA runs over 1,000 companion-animal hospitals across the U.S. with the same primary + specialty + emergency service mix, making it the most direct structural comparable and the entity setting Encina's strategic direction.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/askVCA
• Facebookfacebook.com/VCAAnimalHospitals
• LinkedInlinkedin.com/company/encina-veterinary-hospital
• Instagraminstagram.com/vca

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Encina Veterinary Hospital