Encompass Support Services Society

What Encompass Support Services Society does

Encompass Support Services Society (ESSS) is a grassroots, registered non-profit charitable organization (Charity #898076070RR0001) headquartered in Langley, British Columbia, providing community-based social services across four pillars: Child and Family Services, Youth and Family Services, Trauma Support Services, and Integrated Youth Services. Founded in 1995 (under predecessor organizations Aldergrove Neighbourhood Services Society and Family and Youth Services Society, which merged in 2011), the organization rebranded as Encompass Support Services Society in 2014 and serves over 2,500 individuals and families annually with an annual operational budget of approximately CAD $7 million.

ESSS operates a diversified portfolio of roughly 20 programs including Family Place Resource Centre, Best Babies of the Langleys, Foundry Langley (the 13th centre in the BC-wide Foundry network, opened July 2022), Trauma Therapy Program, Sexual Abuse Support Services, H.E.A.R.T. Program, and Specialized Home Support Services. Service delivery occurs through multiple physical locations (main office, Aldergrove, Foundry Langley, Langley Youth Hub) and co-located integrated service models. The technology footprint is minimal and limited to operational tools (SurveyMonkey, CanadaHelps, BambooHR, BC211) — there is no proprietary technology platform.

Revenue is generated primarily through government grants (MCFD, PHAC, CAPC, CPNP, BC Community Gaming Grants), individual and corporate donations, fee-for-service trauma therapy at CAD $135/hour, and in-kind contributions from community partners. The go-to-market model is community-led: referrals from MCFD, Victim Services, police, school counselors, family doctors, and self-referrals. Nearly all programs are free to participants, with low barriers to entry. The organization is governed by a Board of Directors and maintains CARF 3-year accreditation (highest level) received in May 2022.

Name

Encompass Support Services Society

Legal name

Encompass Support Services Society

Website

https://encompass-supports.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Encompass Support Services Society is a grassroots non-profit in Langley, BC, providing free child, youth, family, and trauma support services — including Foundry Langley integrated youth services — to over 2,500 individuals and families annually with a CAD $7M operating budget.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Domestic Violence & Abuse Support Services (BPAGAEAD), Wraparound Student Support & Case Management Services (At-Risk K–12) (EDAJAEAJ), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Family Resource Centers & Wraparound Support Services (EDACALAH), Mental Health & Emotional/Trauma-Informed Childcare (anxiety, PTSD) (HSAAAIAI), Therapy-Integrated Childcare Support (coordination with OT/PT/SLP/ABA) (HSAAAIAM)

Keywords

• Community social services
• Youth and family support
• Trauma counselling
• Non-profit charitable services
• Integrated youth services

Headquarters

HQ city

Langley

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding: ESSS receives operational funding from various levels of government including MCFD (Ministry of Child and Family Development), PHAC (Public Health Agency of Canada), CAPC (Community Action Program for Children), CPNP (Canadian Prenatal Nutrition Program), Community Gaming Grants from BC, and other government grants.
2. Donations and Fundraising: Individual donations eligible for tax receipts (Charity #: 898076070RR0001), corporate donations, community fundraising campaigns like Tiny Hands Big Dreams, and membership fees ($5 annually).
3. Fee-for-Service Programs: Some programs like the Trauma Therapy Program operate on a fee-for-service basis at $135 per hour (GST included), serving individuals with extended health benefits or BC CVAP funding.
4. Community Partnerships and In-Kind Support: Services supported through partnerships with community organizations including United Way and other community grants. The Langley Youth Hub receives approximately $250,000 in in-kind donations from partner organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Encompass Support Services Society is a grassroots non-profit delivering free community-based programs and support services to children, youth, families, and individuals affected by trauma in Langley, BC. Core offerings span four pillars: Child and Family Services, Youth and Family Services, Trauma Support Services, and Integrated Youth Services (Foundry Langley, Langley CYAC, Langley Youth Resource Centre). Most programs are free, low-barrier, and community-delivered; only the Trauma Therapy Program operates on a fee-for-service basis.

Product overview

Encompass Support Services Society is a non-profit organization offering a comprehensive portfolio of community support programs for Langley and surrounding communities in BC. The organization operates under four main service pillars: Child and Family Services (Family Place Resource Centre, Best Babies of the Langleys, Spanish Family Programming, Bright Beginnings Childcare Centre, Early Years Family Navigation, Parent Support Outreach, Child and Family Groups), Youth and Family Services (Youth and Family Support, Youth and Family Groups, Specialized Home Support Services), Trauma Support Services (Trauma Therapy Program, Sexual Abuse Support Services, H.E.A.R.T. Program, Sexual Assault Service Navigation), and Integrated Youth Services (Foundry Langley, Langley Child and Youth Advocacy Centre, Langley Youth Resource Centre). Programs serve children, youth, families, and individuals dealing with trauma, providing counselling, outreach, advocacy, and support services. Most programs are free to participants, funded through government grants, community partnerships, and donations.

Differentiator

Problem solved

Functional benefit

Brands

• Encompass Support Services Society: Primary operating name for all programs and services
• Bright Beginnings Child Program
• Foundry Langley
• Langley Child and Youth Advocacy Centre (CYAC)

Products and services

• Family Place Resource Centre Drop-in programs four days a week plus evening activities for families with young children, providing parenting support, child development resources, community outreach, and community kitchens. Located in Aldergrove.
• Best Babies of the Langleys Individualized support during pregnancy and up to three months after birth, including home visits, health/lifestyle information, and access to community resources. Includes Lunch Club group sessions for expectant and postnatal women. Funded through CPNP (Canadian Prenatal Nutrition Program) and PHAC.
• Spanish Family Programming Free groups for Spanish-speaking families with children 0-6 years, including FAMILY POWER parenting group and FAMILY TIME playgroup conducted in Spanish. Supports newcomer family integration.
• Bright Beginnings Childcare Centre Childcare program for young parents completing grade twelve education through Langley Education Centre, located on Langley Secondary School site.
• Early Years Family Navigation Partnership with Inclusion Langley Society. Navigators assist families with young children to connect with resources and services, including childcare, early intervention supports, and community programs.
• Parent Support Outreach One-on-one outreach support for parents with children 0-6 years, providing information, support, and connections to resources and services including parenting skills, job finding, and community programs.
• Child and Family Groups Includes Circle of Security Parenting program based on attachment research to support parent-child relationships.
• Pregnant and Parenting Youth Outreach Support services for pregnant and parenting youth up to age 24, including outreach, transportation, home visits, and weekly support groups.
• Youth and Family Support Integrated services for youth and families including family mediation, reunification, parent support, youth support services, street outreach, transitional supports, and youth justice services.
• Youth and Family Groups (CONNECT Program) 10-week attachment-based program for parents/caregivers of teens with behavioral/emotional challenges. Partnership between SFU, Maples Adolescent Treatment Centre, and BC Ministry of Children and Family Development.
• Specialized Home Support Services In partnership with Ministry of Child and Family Development. Provides supportive homes for youth under Ministry care with 24-hour staffing to assist in developing independence and life skills.
• Trauma Therapy Program Fee-for-service trauma counselling for individuals of all ages using play, expressive, and cognitive behavioural therapies. Sessions at $135/hour (GST included). Also accepts BC CVAP and First Nations Health Authority funding.
• Sexual Abuse Support Services (SASS) Free confidential counselling for children and youth up to age 18 who have experienced sexual abuse/assault, and for children 12 and under exhibiting sexualized behaviours. Funded by Ministry of Children and Family Development.
• H.E.A.R.T. Program Free confidential counselling for children and youth age 18 and under who have experienced trauma other than sexual abuse. Services also available to non-offending family members.
• Sexual Assault Service Navigation (SAS-N) Information, support, and referrals for persons who have experienced sexual assault. Offers crisis response, safety planning, service coordination, and Indigenous traditional healer support.
• Foundry Langley Integrated youth service centre providing health, wellness, and substance use services for young people ages 12-24 and their families. Part of Foundry BC network (13th centre). Co-located services under one roof.
• Langley Child and Youth Advocacy Centre (CYAC) Collaborative services for coordinated response to child abuse and crimes against children. Connects children, youth and families to services including interviews, medical exams, victim services, and court preparation. Includes Indigenous Advisory Council and Youth and Family Advisory Council.
• Langley Youth Resource Centre Integrated Youth Service Centre providing medical care, substance misuse counselling, primary care, mental health counselling, and family education. Addresses basic needs including food, bus passes, showers, clothing, and housing.

Quantifiable outcome

• 2500+ individuals and families served annually
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

16 partnerships are on record, tiered core, major and minor.

• Ministry of Child and Family Development (MCFD)coreStrategic or Co-development PartnerPrimary government funder providing funding for children and family services, Specialized Home Support Services, and trauma support programs including SASS and HEART.
• United Way of British ColumbiacoreStrategic or Co-development PartnerKey funding partner supporting community programs and services.
• Fraser Health AuthoritycoreStrategic or Co-development PartnerHealthcare partner providing forensic nursing services and health evaluation services for Langley CYAC.
• Langley School District #35coreStrategic or Co-development PartnerEducational partner hosting programs at schools and collaborating on youth services.
• Langley Memorial Hospital FoundationmajorStrategic or Co-development PartnerHealthcare foundation partner supporting Foundry Langley and Langley CYAC, including sponsoring facility support dog Valour.
• Foundry BCcoreStrategic or Co-development PartnerNetwork partner hosting Foundry Langley as the 13th centre in the Foundry network providing integrated youth services.
• First Nations Health AuthoritymajorStrategic or Co-development PartnerIndigenous health partner providing funding for trauma therapy services and supporting culturally safe care.
• Inclusion Langley SocietycoreStrategic or Co-development PartnerPartner for Early Years Family Navigation program helping families with young children access resources and services.
• Lower Fraser Valley Aboriginal SocietycoreStrategic or Co-development PartnerIndigenous services partner providing guidance through Indigenous Advisory Council and supporting Langley CYAC.
• Fraser Valley Aboriginal Child and Family Services (Xyólheméylh)coreStrategic or Co-development PartnerIndigenous child and family services partner for Langley CYAC collaboration.
• Langley RCMPcoreStrategic or Co-development PartnerLaw enforcement partner collaborating on youth justice services, Community Connections program, and Langley CYAC.
• Lions Foundation of Canada Dog GuidesmajorStrategic or Co-development PartnerProvided and trained Valour, the facility support dog for Langley CYAC, representing approximately $35,000 investment.
• Kwantlen First NationcoreStrategic or Co-development PartnerIndigenous partner whose traditional territory includes Langley area, involved in land acknowledgments and Indigenous advisory.
• Langley Community Health and Hospital FoundationmajorStrategic or Co-development PartnerHealthcare foundation partner supporting trauma-informed environment at Langley CYAC.
• Langley CYAC Advisory CommitteescoreStrategic or Co-development PartnerIndigenous Advisory Council and Youth and Family Advisory Council providing guidance on Langley CYAC development and services.
• Simon Fraser UniversityminorStrategic or Co-development PartnerAcademic partner in CONNECT Program - Community-University Partnership for Attachment-Based parenting program.

Scale indicators8 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Foundry BC: Provincial network of integrated youth service centres for ages 12-24, of which ESSS operates the 13th site (Foundry Langley). Directly comparable as the umbrella network providing the integrated youth services model and standards that ESSS delivers locally.
• Options Community Services Society: BC non-profit serving Surrey, Langley, and surrounding communities with child and family services, immigrant support, counselling, and youth programs. Directly comparable geographic overlap (Langley service area) and similar integrated service delivery model for children, youth, and families.
• Family Services of Greater Vancouver (FSGV): Long-established BC non-profit delivering family counselling, youth programs, immigrant services, and community-based social support in the Metro Vancouver region. Comparable as a CARF-accredited, multi-program family services agency with similar funder base and target populations.
• United Way British Columbia: Major BC community funder and social services intermediary. Listed as a core funding partner of ESSS, and operates a comparable model of pooling government and donor funds to support community-based social service delivery across BC.
• Pacific Community Resources Society (PCRS): BC-based non-profit providing counselling, youth services, substance use programs, and family support across the Lower Mainland. Directly comparable as a multi-site community services society with similar government funding model and overlapping program portfolio including youth homelessness prevention and integrated family services.
• Boys & Girls Clubs of South Coast BC: BC non-profit providing after-school programs, youth drop-in services, and family support across multiple Lower Mainland locations. Directly comparable as a grassroots community organization serving children and youth with free/low-barrier programming in overlapping geographies.
• Big Brothers Big Sisters of Canada: National non-profit delivering youth mentoring, family support, and community-based programs. Comparable as a federally and provincially funded social services organization focused on child and youth outcomes with a similar volunteer and referral-driven service model.

Broad incumbents

• Kids Help Phone: National Canadian non-profit providing e-mental health and youth crisis support services across Canada. Comparable as a youth-focused, government and donor-funded support service with overlapping mental health and crisis intervention mandate for children and youth.
• Fraser Health Authority: Regional health authority serving the same Langley and Fraser Valley geography as ESSS, and a core strategic partner providing forensic nursing and health evaluation services to Langley CYAC. Comparable as a publicly funded institution serving overlapping vulnerable populations in the same region.
• YMCA BC / YMCAs of Greater Vancouver: Larger, broader non-profit delivering youth, family, child care, and community health programs across the Lower Mainland. Comparable as a multi-service community organization with overlapping programs (child care, youth services, immigrant support) but operating at significantly greater scale and geographic reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/EncompassSupportServices
• Instagraminstagram.com/encompasssupportservices
• LinkedInlinkedin.com/company/encompasssupportservices

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Encompass Support Services Society