Energia Comune

What Energia Comune does

Energia Comune, operating as the legal entity Ecom S.p.A., is a privately held Italian energy retailer founded in 2018 and headquartered in Triggiano (Bari), with operational offices in Modugno and Bari. The company sells electricity and natural gas to residential domestic customers, and to a more limited extent to business and other-uses customers, primarily in Southern Italy and Puglia. Its core products are indexed-price electricity offers (Luce Zero, Tris Luce Green) tied to the PUN Index GME benchmark, ARERA-regulated PLACET electricity, indexed natural gas (Gas Zero) tied to PSV, and 100% renewable offers certified via Garanzie d'Origine, all priced as 12-month fixed-spread contracts with monthly commercializzazione fees.

Underlying the offering is a digital energy supply platform comprising a customer web portal, a mobile application on iOS and Android (supporting bill viewing, autolettura, consumption tracking and push notifications), and automated electronic invoicing integrated with Italy's SDI (Sistema di Interscambio). Distribution is direct-to-consumer via self-serve online activation and a relationship-driven sales layer of dedicated EnergyTeller consultants accessible by phone, WhatsApp, email and in-person consultation. The company monetizes through usage-based energy commodity charges (PUN/PSV plus a fixed spread) plus fixed monthly per-POD/per-PdR fees, and has formalized a consumer-protection regime through a Protocollo d'Intesa with 12 CNCU consumer associations (valid through 15 July 2026), committing to €15 automatic compensation for complaint-handling delays.

As of the available data, Energia Comune is founder-owned (Francesco Grillo, Danilo Gadaleta and Paolo Puzzovio retain leadership) with approximately 150 employees and stated service-quality metrics of 99.95% complaint response rate and 100% billing correction completion for 2025. The company discloses no revenue, no external funding rounds, no M&A activity, and no parent company, indicating an organic, self-funded growth profile.

Name

Energia Comune

Legal name

Ecom S.p.A.

Website

https://energiacomune.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Retail Energy Supply (Electricity and Natural Gas)

NAICS

Electric Power Generation, Transmission and Distribution (2211)

SIC

Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Customer Energy Engagement (In-Home Displays, Portals, Usage Insights) (EUADAFAH)

Keywords

• Retail electricity supply
• Natural gas distribution
• Energy retail services
• Green energy plans
• Consumer energy provider

Headquarters

HQ city

Triggiano (BA)

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Electricity Supply: Sale of electricity to residential and business customers with indexed pricing (PUN Index GME + fixed spread) or fixed-price (PLACET) plans. Revenue generated from energy commodity charges plus fixed monthly commercializzazione fees.
2. Gas Supply: Sale of natural gas to residential customers with indexed pricing (PSV + fixed spread). Revenue generated from gas commodity charges plus fixed monthly commercializzazione fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Energia Comune (Ecom S.p.A.) is an Italian retail energy supplier that sells electricity and natural gas to residential and business customers in Italy under indexed (PUN Index GME + spread for power; PSV + spread for gas) and fixed-price tariff plans, including ARERA-regulated Placet offers and green-source variants. The company distinguishes itself through its EnergyTeller service — dedicated human consultants who personally guide customers through offers, contract activation, billing, and ongoing energy management — supported by a mobile app, customer portal, and electronic invoicing via SDI.

Product overview

Energia Comune is an Italian energy retailer (Ecom S.p.A.) offering electricity and natural gas to residential and business customers. The product portfolio centers on three main electricity and gas tariff plans—Luce Zero (indexed electricity), Gas Zero (variable gas pricing), Tris Luce Green (green electricity with quarterly bonuses), Placet Luce (ARERA-regulated offer), and Family Luce Green (green family-focused plan). All offerings include access to EnergyTeller, a dedicated human advisor service for personalized support. The company also provides a mobile app for account management, digital billing, consumption monitoring, and autolettura (self-meter reading). The offering architecture follows a modular approach where each tariff plan can be combined with the EnergyTeller service and digital tools.

Differentiator

Problem solved

Functional benefit

Products and services

• Luce Zero Residential electricity offer priced on the PUN Index GME plus a fixed spread, designed for Italian domestic customers who want market-linked pricing instead of a fixed rate. Customers monitor index movements via the company's mobile app and receive bills on a day-based consumption model.
• Gas Zero Residential natural gas offer priced on the PSV (Punto di Scambio Virtuale) index plus a fixed spread, designed for Italian domestic customers seeking market-linked gas pricing. Day-based consumption billing, recurring direct-debit, and digital bill delivery via SDI are included.
• Tris Luce Green Fixed-price green electricity offer for Italian residential customers sourced from renewable generation, bundling power with a quarterly loyalty bonus to reward customer retention. Aimed at consumers prioritizing predictable pricing and sustainability.
• Family Luce Green Fixed-price green-source residential electricity offer aimed at Italian family households, providing predictable pricing and 100% renewable energy matching. Part of the company's residential fixed-price green lineup.
• Placet Luce Residential electricity offer operating under ARERA's standard Placet (Prezzo Libero a Condizioni Equiparate di Tutela) regulatory framework, offering fixed or variable price conditions defined by the regulator. Designed for customers who prefer the standard, regulator-defined terms while still being served by Energia Comune.
• EnergyTeller (Servizio EnergyTeller) Standalone customer service in which each Energia Comune customer is assigned a dedicated human consultant (EnergyTeller) who personally guides them through offer selection, contract activation, self-readings, and bill queries. Positioned as the company's flagship differentiator from large utility incumbents and is available to residential and business customers.
• App Energia Comune Official mobile application of Energia Comune available on iOS and Android, enabling customers to manage their electricity and gas accounts, submit consumption self-readings, view and pay bills, and access customer support — all without needing to call the contact center.

Quantifiable outcome

• 99.95% complaint response rate within regulatory timeframes (2025)
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• FederconsumatoricoreStrategic or Co-development Partner · 3 March 2025Federconsumatori, a major Italian consumer association, officially adhered to the Protocollo d'Intesa with Energia Comune in March 2025. The agreement includes commitments to respond to written complaints within 20 days for email/PEC submissions and 30 days for registered mail, automatic €15 compensation for missed response deadlines, and suspension of collection actions during conciliation proceedings.
• 11 CNCU Consumer Associations (Adiconsum, Adoc, Adusbef, Assoutenti, Cittadinanza Attiva, Codacons, Codici, Confconsumatori, Movimento Consumatori, Movimento Difesa del Cittadino, Udicon)coreStrategic or Co-development Partner · 2 October 2024Energia Comune signed a Protocollo d'Intesa with 11 consumer associations affiliated with CNCU (National Council of Consumers and Users) in October 2024. The protocol was prorogued until July 15, 2026 with the addition of Federconsumatori, bringing the total to 12 associations. The agreement includes automatic compensation for complaint handling delays, protections against unwanted contract activations, and quarterly monitoring by a dedicated Observatory.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• A2A Energia: Multi-utility retail arm of the A2A group providing electricity and gas across Italy with integrated municipal utility roots. Comparable as a broad incumbent with multi-utility heritage operating in the same regulated retail market.
• Enel Energia: Largest Italian energy retailer, part of the Enel Group, dominating the liberalized retail market with full nationwide coverage, PLACET and free-market offers, and massive customer base. Sets the benchmark for pricing, marketing reach, and ARERA compliance across the industry.
• Acea Energia: Retail energy subsidiary of the Acea Group serving residential and business customers in Central Italy with electricity and gas. Comparable as a multi-utility incumbent with regional roots similar to Energia Comune's positioning.
• Iren Mercato: Retail energy arm of the Iren multi-utility group, active in Northern and Central Italy with electricity and gas offerings to households and businesses. Comparable as a multi-utility incumbent in the Italian retail energy market.
• Edison Energia: Major Italian energy retailer (part of Edison S.p.A.) serving residential and business customers nationwide with electricity, gas and energy services. Comparable as a broad incumbent with overlapping PLACET and free-market offerings.

Direct peers

• Sorgenia: Large Italian digital-first independent energy retailer offering electricity and gas to households and SMEs with a strong online/mobile customer experience focus. Comparable as a digitally-led challenger brand targeting the same residential and small business segments.
• Illumia: Italian independent energy retailer selling electricity and gas nationwide with emphasis on transparency, simplified billing and digital customer service. Directly comparable mid-sized challenger competing on clarity and customer experience rather than price.
• Green Network: Italian energy retailer with a strong renewable energy positioning and 100% green offers for residential customers. Comparable as a challenger with green product focus overlapping with Energia Comune's Tris Luce Green.
• Wekiwi: Italian online electricity and gas retailer with digital subscription model targeting price-conscious residential customers. Comparable as a digitally-native challenger serving the same Italian household segment.
• Metamer: Italian energy retailer also headquartered in Puglia (Foggia), competing in the same Southern Italian residential electricity and gas market with a similar regional challenger positioning. Most directly comparable peer given shared geography and customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/energia-comune

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Energia Comune