EPC Wheelchairs

What EPC Wheelchairs does

EPC Wheelchairs Ltd is a UK-based, family-run specialist mobility equipment retailer founded in 1989 by Peter Norfolk OBE, a Paralympic gold medallist in wheelchair tennis, originally under the name Equipment for the Physically Challenged. The company sells manual and powered wheelchairs, sports wheelchairs, paediatric chairs, power add-on systems (e.g. Triride, SmartDrive, Alber Twion), cushions and backrests, spares, hand cycles, and wheels from a portfolio of premium manufacturers including Panthera, Quickie, RGK, TiLite, Kuschall, Progeo, JAY, ROHO, Vicair, Spinergy, and Loopwheels.

The business operates a direct-to-consumer model combining a national e-commerce storefront (epc-wheelchairs.co.uk) with a single physical showroom in Staines-Upon-Thames, Surrey, supported by phone, email, and free in-person assessment services. It accepts NHS Personal Wheelchair Budget, Access to Work Scheme, and charity funding, and holds a long-standing partnership with the Dan Maskell Tennis Trust (since 1997) alongside BHTA membership. Product prices range from approximately £12 for small accessories to £6,990 for premium wheelchairs such as the Panthera X.

The company is privately held by the Norfolk family, employs roughly six people including Paralympic-credentialed assessors, and operates exclusively within the United Kingdom with no disclosed revenue, external funding, or M&A activity. Its competitive position rests on the credibility of its wheelchair-user and Paralympic-athlete staff, 30+ years of specialist retail experience, and a hybrid online-plus-showroom channel tailored to a niche where customers require both remote ordering and hands-on fitment.

Name

EPC Wheelchairs

Legal name

EPC Wheelchairs Ltd

Website

https://epc-wheelchairs.co.uk

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

EPC Wheelchairs Ltd is a family-run UK specialist mobility equipment retailer founded in 1989, selling manual and powered wheelchairs, power add-ons, cushions, and spares from premium manufacturers to disabled individuals, para-athletes, and NHS-funded customers via e-commerce and a Staines showroom.

Ownership category

akta.pro rank

Product category

Specialist Mobility Equipment Retail

NAICS

Home Health Equipment Rental (532283)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842)

akta.pro primary industry

Mobility Device Sales, Rental & Service (Wheelchairs, Scooters, Walkers) (HSABAKAC)

akta.pro secondary industry

Mobility Aids (Wheelchairs, Scooters, Walkers, Canes) (HLAHAMAA)

Keywords

• Specialist wheelchair retailer
• Mobility equipment
• Powered wheelchairs
• Wheelchair accessories
• Adaptive sports equipment

Headquarters

HQ city

Staines-Upon-Thames

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Wheelchair and Mobility Equipment Sales: Primary revenue from selling wheelchairs (manual, sports, power), power add-ons, spare parts, cushions, backrests, hand cycles, and accessories through e-commerce and showroom channels. Products range from everyday wheelchairs to specialized sports wheelchairs and power assist devices.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

EPC Wheelchairs Ltd is a specialist UK retailer of manual and powered wheelchairs, sports wheelchairs, power add-on systems, wheelchair cushions and backrests, replacement parts, accessories, and hand cycles. The company sells a curated range of products from leading manufacturers such as Panthera, Quickie, RGK, TiLite, Kuschall, Progeo, Triride, SmartDrive, JAY, ROHO, Vicair, Spinergy, Loopwheels, and Schwalbe through both an e-commerce storefront and a physical showroom in Staines-Upon-Thames, Surrey. Services include free assessments, technical advice, repairs, servicing, and support navigating funding schemes such as the NHS Personal Wheelchair Budget and the Access to Work Scheme.

Product overview

EPC Wheelchairs is a specialist mobility equipment retailer offering a comprehensive portfolio of wheelchairs, power add-ons, cushions, backrests, spare parts, and accessories. The core offering centres on manual and powered wheelchairs for everyday, sports, and paediatric use, complemented by power assist systems that retrofit electric propulsion to manual chairs. The product range includes branded products from manufacturers such as Panthera, Quickie, RGK, TiLite, Kuschall, Progeo, Triride, SmartDrive, JAY, ROHO, Vicair, Spinergy, Loopwheels, and Schwalbe, sold alongside EPC's own branded components like quick-release axles. Services include free assessments, technical advice, wheelchair repairs, servicing, and NHS Personal Wheelchair Budget support.

Differentiator

Problem solved

Functional benefit

Products and services

• Wheelchairs & Powerchairs Comprehensive range of manual wheelchairs and powered wheelchairs for everyday use, sports activities, paediatrics, and rehabilitation, including everyday wheelchairs, sports wheelchairs (tennis-specific), power wheelchairs, shower chairs, and walking aids, for disabled individuals and wheelchair users.
• Power Accessories & Add-Ons Electric power add-on systems that convert manual wheelchairs into powered mobility devices, including front power attachments (Eco Travel LX, Triride, Empulse F35/F55), rear power assists (SmartDrive MX2+, Smoov, ChampDriver), and powered wheel systems (Alber Twion, e-fix, e-motion), for manual wheelchair users seeking powered propulsion.
• Cushions & Backrests Positioning and comfort products including wheelchair cushions (foam, gel, air-cell designs from JAY, ROHO, Vicair, Flo-Tech) and backrests (rigid, adjustable, deep contour from V-Trak, JAY J3), designed for pressure relief, posture support, and comfort for wheelchair users.
• Spares & Accessories Replacement parts and accessories for wheelchairs including batteries, chargers, tyres (pneumatic and solid from Schwalbe, Primo, Shox, Kenda, Greentyre), inner tubes, bags, belts, straps, push handles, sidoguards, and armrests, for wheelchair owners performing maintenance and repairs.
• Hand Cycles Adaptive hand-powered cycles for fitness and recreational use, enabling upper-body cardio exercise for wheelchair users.
• Wheels & Wheel Parts Complete wheels and components including front wheels (casters, forks, bearings), rear wheels (handrims, quick-release axles, wheel bearings), and specialty wheels (Spinergy lightweight wheels, Loopwheels suspension wheels, Omobic off-road wheels, mountain bike wheels for wheelchairs), for wheelchair users needing performance upgrades and replacements.
• Clearance & Classified Discounted and clearance mobility equipment including ex-demo products, discontinued items, and special offers on wheelchairs, cushions, and accessories, for budget-conscious wheelchair buyers.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Dan Maskell Tennis TrustcoreGTM or Marketing Partner · 1 January 1997EPC is the Official Supplier Equipment partner for the Dan Maskell Tennis Trust, a tennis charity raising funds for people with disabilities. The trust grant aids individuals, disability groups, programmes, clubs, schools and associations to help with purchase of wheelchairs, tennis equipment and grants for coaching.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/epc-wheelchairs

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EPC Wheelchairs