은평구청

What 은평구청 does

은평구청 (Eunpyeong-gu Office) is a district-level local government entity under Seoul Metropolitan Government, exercising exclusive jurisdictional authority over administrative affairs, civil affairs, welfare, public safety, urban management, culture, education, and environmental services for the residents of Eunpyeong-gu in Seoul, South Korea. The office delivers services through a hybrid physical-and-digital infrastructure comprising the main headquarters at Eunpyeong-ro 195 (Nokbeon-dong), 16 dong (neighborhood) community service centers distributed across the district, specialized facilities including health centers and welfare centers, and a multilingual digital portal available in Korean, English, Chinese, and Japanese. The technology stack centers on a government digital services platform that integrates with national systems (Government24, National Civil Petitions, 120 Dasan Call Center), supports multiple authentication methods (PASS mobile ID, i-PIN, joint certificates, Naver/Kakao social login), and delivers a Smart City Integrated Control Center (285㎡, 24-hour operation staffed by 16 monitoring personnel and 4 operational staff in 4-shift rotation) for CCTV-based public safety, disaster monitoring, and urban management.

The business model is fundamentally non-commercial: the entity is funded through public taxation and Seoul Metropolitan Government allocations, with most services provided free of charge and only nominal civil complaint fees (민원수수료) applied to certain certificate issuances. The office operates two wholly-owned subsidiaries — 은평구시설관리공단 (Eunpyeong-gu Facilities Management Corporation) handling sports and public infrastructure, and 은평문화재단 (Eunpyeong Cultural Foundation) managing arts and cultural programs — and maintains core partnerships with public safety agencies (Eunpyeong Police Station, Eunpyeong Fire Station), the West Seoul Office of Education, and various social economy and youth support organizations. The customer base is the entire resident population of Eunpyeong-gu (~430,000+ residents), segmented by life stage (pregnancy, infancy, childhood, youth, middle-age, elderly) and served through personalized welfare matching (맞춤복지서비스), digital literacy education programs, startup and youth support services, and senior-targeted transportation (Baekse Call Taxi). Active 2026 initiatives include expansion of the Seoul Learn growth platform for vulnerable youth, RFID-based waste measurement for residential buildings, and AI literacy programs teaching generative AI tools to residents.

Name

은평구청

Legal name

은평구청 (Eunpyeong-gu Office)

Website

https://ep.go.kr

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Eunpyeong-gu Office (은평구청) is a district-level local government entity under Seoul Metropolitan Government that delivers administrative, welfare, public safety, and citizen services to all residents of Eunpyeong-gu, Seoul, through 16 neighborhood centers, an integrated digital portal, and a 24-hour Smart City control center.

Ownership category

akta.pro rank

Product category

Local Government Public Administration

NAICS

Executive Offices (92111), Other General Government Support (921190), Administration of Public Health Programs (92312), Administration of Economic Programs (9261), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Local Transportation, Parking & Mobility Administration (BPAIACAM), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), City/Municipal Public Health Departments (HLAJAAAC), Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Local government services
• Administrative affairs
• Civil complaints processing
• Public welfare services
• Smart city management

Headquarters

HQ city

Seoul (서울)

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels4 records

Marketing channels8 records

Core offering

은평구청 is a district-level local government office (구청) that delivers administrative, welfare, public health, education, cultural, environmental, and safety services to residents of Eunpyeong-gu in Seoul. Its core offerings include civil complaint processing (민원), certificate issuance, customized welfare matching, digital literacy education, bicycle infrastructure, and a 24/7 smart city CCTV integrated control center for public safety. The office operates an official multilingual e-government portal and 16 dong (neighborhood) community service centers as primary service access points.

Product overview

은평구청 operates a comprehensive e-government portal offering citizen services across multiple platforms. The core offering includes the official website (은평구청 누리집) serving as a unified gateway to administrative services, complemented by specialized systems: 맞춤복지서비스 for personalized welfare recommendations based on lifecycle stages, 무인민원발급기 for automated certificate issuance, and 정보화교육 for digital literacy education programs. The district provides smart city infrastructure including CCTV monitoring and bicycle facilities (48.76km of bicycle roads), youth startup support programs with AI training components, and integrates with Seoul-wide platforms like 서울런 for educational services. The ecosystem includes traditional administrative services, welfare programs, and modern digital services all unified under the district's digital governance framework.

Differentiator

Problem solved

Functional benefit

Products and services

• 은평구청 누리집 (Eunpyeong-gu Official Website Portal)
• 맞춤형 복지서비스 (Customized Welfare Services)
• 무인민원발급기 (Self-Service Civil Document Kiosk)
• 스마트시티 플랫폼 (Smart City Integrated Control Center)
• 은평 자전거 인프라 (Eunpyeong Bicycle Infrastructure)
• 백세콜 (Baekse Call Taxi) Senior citizen call taxi service for residents aged 65 and above, providing transportation assistance for the elderly population.
• RFID 종량기 설치 지원사업 (RFID Waste Measurement System Installation Support) RFID-based waste measurement system installation support program for residential buildings with 20 or more households.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability10 records

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• 은평문화재단 (Eunpyeong Cultural Foundation)coreOthersCollaborates on cultural programs, events, and arts education. Operates 은평문화예술회관 and supports various cultural activities including the Seoul International Children's Film Festival.
• 은평소방서 (Eunpyeong Fire Station)coreOthersCollaborates on disaster safety, fire prevention, and emergency response. Includes volunteer firefighter corps (의용소방대) activities and community safety programs.
• 은평구시설관리공단 (Eunpyeong District Facilities Management Corporation)coreOthersManages public sports facilities and infrastructure. Operates sports complexes and manages facility reservations.
• 은평경찰서 (Eunpyeong Police Station)coreOthersCollaborates on public safety, crime prevention, and integrated CCTV monitoring at the control center.
• 서부교육지원청 (West Seoul Office of Education)minorOthersCollaborates on school safety, education programs, and youth development initiatives.
• 은평구육아종합지원센터 (Eunpyeong Childcare Support Center)coreOthersProvides comprehensive childcare support services including childcare fee assistance and parenting education programs.
• 은평구사회적경제허브센터 (Eunpyeong Social Economy Hub Center)coreOthersSupports social economy enterprises, cooperative businesses, and community-based economic initiatives within the district.
• 서울청년센터 은평 (Seoul Youth Center - Eunpyeong Branch)coreOthersOperates youth support programs including job assistance, startup support, and career development for young residents.
• 은평구여성인력개발센터 (Eunpyeong Women's Human Resources Development Center)minorOthersProvides vocational training and employment support specifically for women in the district.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Songpa-gu Office: Large Seoul district office providing municipal services including welfare, culture, and digital citizen portals. Peer in structure, scale, and service mix to Eunpyeong-gu Office.
• Seocho-gu Office: Seoul district office serving Seocho-gu residents with administrative, welfare, and digital services. Operates under the same Seoul Metropolitan Government framework with comparable service portfolio and citizen engagement channels.
• Mapo-gu Office: Adjacent Seoul district office offering the same municipal administrative services to Mapo-gu residents. Directly comparable in scale, scope of services (welfare, culture, safety, digital portals), and governance structure as a peer 구청 within Seoul.
• Jongno-gu Office: Central Seoul district government office performing the same municipal administrative and citizen service functions. Comparable in governance structure, service catalog (civil complaints, welfare, cultural programs), and digital portal delivery model.
• Gangnam-gu Office: Another Seoul district government office providing comparable administrative, welfare, cultural, and digital services to Gangnam-gu residents. Same structural role, citizen-facing portal model, and policy environment as Eunpyeong-gu Office.

Broad incumbents

• Seoul Metropolitan Government: Parent governing authority of Eunpyeong-gu Office. Directly comparable as the superior municipal government that oversees all 25 Seoul district offices including Eunpyeong-gu, sharing the same administrative, welfare, and digital service functions at a citywide scale.
• Ministry of the Interior and Safety (South Korea): National-level ministry that sets policy, digital service standards, and administrative frameworks (including Gov24 platform) used by Eunpyeong-gu Office. Operates one administrative layer above with overlapping governance and e-government functions.

Regional players

• Busan Metropolitan Government: South Korea's second-largest municipal government, operating district offices with comparable municipal service portfolios. Comparable governance and citizen service model but in a different geographic region (Busan vs. Seoul).

Others

• Eunpyeong Cultural Foundation: Wholly-owned subsidiary of Eunpyeong-gu Office that operates cultural programs, the Eunpyeong Culture & Arts Center, and cultural events. Directly comparable as an affiliated public entity under the district's organizational umbrella.
• Government24 (Gov.kr): National e-government portal integrated with Eunpyeong-gu services for resident registration, certificates, and civil complaints. Acts as a digital infrastructure/enabler layer that the district office builds citizen-facing services on top of.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC-cD-yujwHszqVkznb38jtw
• Facebookfacebook.com/epworld
• Instagraminstagram.com/eunpyeonggu_official
• LinkedInlinkedin.com/company/%EC%9D%80%ED%8F%89%EA%B5%AC%EC%B2%AD

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 은평구청