Erfaringskompetanse.no

What Erfaringskompetanse.no does

Erfaringskompetanse.no operates as the National Center for Experiential Competence in Mental Health (Nasjonalt senter for erfaringskompetanse innen psykisk helse), a Norwegian national knowledge center headquartered in Skien, Norway. Founded around 2015 (with firmographics indicating 2007 for an associated entity), the center is mandated to collect, systematize, and disseminate user and family experiences for use in mental health and substance abuse services. Its target audience comprises decision-makers, leaders, and service providers within municipal and specialist health services, as well as user and family organizations and government health authorities. The organization is functionally a public-sector knowledge dissemination entity rather than a commercial venture, receiving core funding and commissions from Helsedirektoratet (the Norwegian Directorate of Health).

The center's product portfolio is centered on a website-based content platform supporting publications (many free as PDF downloads, some sold at nominal fees up to NOK 399), online lectures (nettforedrag), webinars, theme evenings (temakvelder), a podcast (Erfaringspodden), an interactive research map on user involvement, and online courses (nettkurs). Supporting infrastructure includes MailChimp for weekly newsletter distribution, Google Analytics for traffic analysis, and VIPPS/Klarna for publication purchases. Current thematic priorities include experience consultants, elderly mental health, and user involvement in ACT/FACT teams, supported by partnerships with research institutions (FHI, SERAF, OUS, KBT) and user organizations (proLAR, LEVE, NAPHA).

The business model is overwhelmingly reliant on a single government grant from Helsedirektoratet, with publication sales and ancillary digital distribution representing immaterial secondary income. The organization holds no disclosed VC/PE funding, has no parent company, and operates exclusively within Norway. Recognition from the Norwegian Ministry of Health and a 9-person headcount consistent with a small national knowledge center confirm its positioning as a publicly-funded, mandate-driven entity rather than a scaled commercial operation.

Name

Erfaringskompetanse.no

Legal name

Nasjonalt senter for erfaringskompetanse innen psykisk helse

Website

https://erfaringskompetanse.no

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Erfaringskompetanse.no is a Norwegian national knowledge center that collects, systematizes, and disseminates user and family experiences in mental health and substance abuse services. It serves municipal and specialist health service providers, user organizations, and government authorities under mandate from Helsedirektoratet.

Ownership category

akta.pro rank

Product category

Mental health knowledge dissemination

NAICS

Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Business Associations (813910)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Membership Organizations (8600)

akta.pro primary industry

Health Systems Strengthening & Global Health Technical Assistance (BPADAEAH)

akta.pro secondary industry

Global Health Research, Evidence & Technical Assistance Organizations (HLAJAKAN)

Keywords

• Mental health knowledge center
• User involvement resources
• Mental health publications
• Experience consultancy training
• Recovery oriented services

Headquarters

HQ city

Skien

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Public Funding: The center operates primarily through government funding from Helsedirektoratet (Directorate of Health) to fulfill its national mandate.
2. Publication Sales: Sale of publications through the online shop. Some publications are free downloads while others are sold for a nominal fee (e.g., 1 krone per item).

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Erfaringskompetanse.no is the Norwegian national knowledge center that collects, systematizes, and disseminates user and family experiences for use in mental health and substance abuse services. It delivers this through publications (digital and print, many as free PDFs), online lectures, webinars, recorded theme evenings, a podcast, an online research map, and online courses aimed at healthcare decision-makers, leaders, and service providers. Operations are funded primarily by Helsedirektoratet (the Norwegian Directorate of Health) under a national mandate.

Product overview

Erfaringskompetanse.no is a knowledge center platform offering a unified portfolio of resources focused on user involvement and experiential knowledge in mental health. The core offering consists of publications (many available as free PDFs), online lectures (nettforedrag), webinars, theme evenings, and a podcast (Erfaringspodden). Additional resources include the Forskeren forklarer research explainer series, annual Toppmøter conferences, and an interactive research map on user involvement. The platform also features topic-specific pages on themes like experience consultants, elderly mental health, coercion reduction, and user involvement at individual, service, and system levels. Online courses and a comprehensive video archive provide educational content. The site operates a digital store for purchasing print publications and an email newsletter service.

Differentiator

Problem solved

Functional benefit

Products and services

• Publikasjoner (Publications) Digital and print publications covering mental health topics including patient rights, user involvement, coercion, confidentiality, and individual plans, available as free PDFs or for purchase through the online shop.
• Nettforedrag (Online Lectures) Web-based lectures featuring experts and practitioners discussing user involvement, national professional guidelines, and practical implementation in mental health and substance abuse services.
• Erfaringspodden (Experience Podcast) Podcast series featuring conversations and discussions about mental health experiences, user perspectives, and professional insights.
• Temakvelder (Theme Evenings) Recorded evening sessions covering specific mental health themes, available for on-demand viewing in the video archive.
• Webinarer (Webinars) Live and recorded webinar sessions on mental health topics, archived for on-demand access.
• Forskeren forklarer (The Researcher Explains) Series of articles and videos in which researchers explain findings and concepts related to mental health and user involvement in accessible language.
• Forskningskart over brukermedvirkning (Research Map on User Involvement)

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Helsedirektoratet (Directorate of Health)coreStrategic or Co-development PartnerThe center operates with funding and commission from Helsedirektoratet. The Directorate assigns the center tasks related to promoting user and family participation in mental health services, including implementing national professional guidelines.
• FHI (Norwegian Institute of Public Health)minorStrategic or Co-development PartnerCollaboration on research mapping of user participation. FHI created an interactive online research map documenting research on the effects of user participation measures in mental health and substance abuse services on commission from Helsedirektoratet.
• proLAR (National User Organization)minorStrategic or Co-development PartnerUser organization for medication-assisted rehabilitation. proLAR conducts user surveys and research on LAR services that are disseminated through the center.
• SERAF (Center for Substance Use Research)minorStrategic or Co-development PartnerCollaboration on research about medication-assisted rehabilitation (LAR). SERAF produces annual status reports from the LAR field, complementary to user-led surveys.
• KBT (Competence Center for User Experience and Service Development)minorStrategic or Co-development PartnerKBT Fagskole was approved by the Research Council as a research organization in December. They offer courses in user involvement in research.
• OUS (Oslo University Hospital)minorStrategic or Co-development PartnerOUS has resources and guidance on user participation in research. The center links to their materials on its website.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Folkehelseinstituttet (Norwegian Institute of Public Health, FHI): Norway's national public health institute producing research, systematic reviews, and the interactive research map on user involvement referenced by Erfaringskompetanse. A broader incumbent producing adjacent and overlapping knowledge products.
• Mind (UK): Large UK mental health charity providing information, advocacy, and resources to users and families. Comparable as a broad incumbent serving overlapping audience needs around mental health knowledge and user empowerment.
• NAMI (National Alliance on Mental Illness, US): Largest US grassroots mental health organization providing education, support, and advocacy. Comparable as a broad user-led mental health organization with national scope and educational content portfolio.

Direct peers

• Mental Health Foundation (UK): UK national mental health knowledge and advocacy charity producing research summaries, publications, and public education. Comparable as a national knowledge intermediary translating user experience into policy and practice, though operating in a different geography.
• KBT Fagskole (Competence Center for User Experience and Service Development): Norwegian competence school offering courses in user involvement in research and service development. A direct peer in the user-experience and service-development training niche in Norway, already listed as a partner.
• SERAF (Senter for rus- og avhengighetsforskning): Norwegian center for substance use and addiction research at the University of Oslo. Peer in producing research, status reports, and knowledge on substance abuse services that complement user-led surveys, and an existing collaboration partner.
• NAPHA (Nasjonalt kompetansesenter for psykisk helsearbeid): Norwegian national competence center for community-based mental health work, focused on municipal services and user participation. Directly comparable as a peer national knowledge center operating in the same Norwegian mental health ecosystem and target audience.
• Mental Helse (Norwegian user organization): Norwegian patient and user organization for mental health, representing users and families. Comparable as a peer advocacy and user-voice organization in the Norwegian mental health ecosystem.

Others

• Helsedirektoratet (Norwegian Directorate of Health): Norway's national health directorate and the center's primary funder and commissioner. Listed as a peer because it operates adjacent knowledge and policy functions and is the structural counterpart for user-involvement mandate setting.

Emerging players

• LEVE (Landsforeningen for etterlatte etter selvmord): Norwegian association for suicide bereaved, publishing knowledge reports referenced on Erfaringskompetanse. A niche peer in the mental health knowledge dissemination space with overlapping audience.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/erfaringskomp
• YouTubeyoutube.com/erfaringskompetanse
• Facebookfacebook.com/erfaringskompetanse
• LinkedInlinkedin.com/company/erfaringskompetanse.no
• Instagraminstagram.com/erfaringskompetanse.no

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Erfaringskompetanse.no