ESANT - Empresa de Servicios Públicos de Santander S.A. E.S.P.

What ESANT - Empresa de Servicios Públicos de Santander S.A. E.S.P. does

ESANT - Empresa de Servicios Públicos de Santander S.A. E.S.P. is a Colombian mixed-economy public utility company (Sociedad de Economía Mixta) founded in 2013 and headquartered in Bucaramanga that delivers water supply, basic sanitation, energy commercialization, and energy generation services across the Santander department. The company operates under a statutory government mandate to manage the Plan Departamental de Aguas (PDA), the departmental framework for water and sanitation planning, resource coordination, and institutional strengthening of municipal service providers. ESANT serves the 87 municipalities of Santander, the Colombian national government (Presidencia, Ministerio de Vivienda y Ambiente), and end-user households, with distribution through physical offices in Bucaramanga, Los Santos, and Enciso, plus digital channels including a website services portal, WhatsApp customer service, and a PQRSD system.

ESANT's technology stack centers on three proprietary platforms: SIASAR (Sistema de Información de Agua y Saneamiento Rural), a rural water and sanitation information system supporting investment prioritization; GeoSantander, a geographic information platform providing maps, indicators, and dashboards on departmental water/sanitation infrastructure; and Defensoritos del Agua, a children's educational platform featuring characters Hydron and Elektra. The company holds ISO 9001 quality management certification and the 2025 ITA Transparency Index compliance certificate from the Procuraduría General de Nación. ESANT engages in international technical collaboration, notably with the Stockholm Environment Institute through the Corporación Autónoma Regional de Santander (CAS) on a Regional Water Evaluation project.

Revenue is generated primarily through regulated tariffs for water, sanitation, and energy services (subscription/recurring model) plus technical assistance and institutional strengthening fees to municipal service providers (professional services model). Pricing is set by Colombian regulatory authorities rather than by market negotiation. The company is privately held with public participation, does not trade on any stock exchange, and is not backed by venture capital or private equity; ownership is structured through mixed public/private shareholders including the Santander departmental government. With approximately 43 employees, ESANT operates at the scale of a small-to-mid-cap departmental utility focused on coordination, capacity building, and selective direct service delivery within a single Colombian region.

Name

ESANT - Empresa de Servicios Públicos de Santander S.A. E.S.P.

Legal name

Empresa de Servicios Públicos de Santander S.A. E.S.P.

Website

https://esant.com.co

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

ESANT is a Colombian mixed-economy public utility that provides water, sanitation, energy commercialization, and energy generation services to the municipalities of Santander department, operating under government mandate through the Plan Departamental de Aguas.

Ownership category

akta.pro rank

Product category

Water and Sanitation Utilities

NAICS

Administration of Air and Water Resource and Solid Waste Management Programs (924110)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro industry

PRIMARYBPAIACAG

Water Supply & Wastewater Utilities Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIAMAK

Environmental Permitting & Impact Assessment (EIA/NEPA)

Business & Public Services/Public Sector & Government Administration/Environmental Protection & Natural Resources Administration

Keywords

• Water utility services
• Sanitation services
• Energy commercialization
• Public utilities
• Wastewater management

Headquarters

HQ city

Bucaramanga

HQ country

Colombia

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D

Revenue model

1. Public Utility Services: As a public utility company (E.S.P.), ESANT generates revenue through regulated tariffs for water, sanitation, and energy services in the Santander department. Revenue is derived from service fees charged to users and municipal governments for water supply, sanitation, energy commercialization, and energy generation services.
2. Technical Assistance Services: ESANT provides technical assistance, training, and institutional strengthening to water and sanitation service providers in Santander, supporting their technical, administrative, commercial, financial, and operational capabilities.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

ESANT is a mixed-economy public utility company that provides drinking water supply, basic sanitation, wastewater management, energy commercialization, and energy generation services to municipalities and communities across the Santander department in Colombia. The company also operates the Plan Departamental de Aguas (PDA), a departmental water plan that provides technical assistance, training, and institutional strengthening to municipal water and sanitation service providers, along with proprietary information platforms (SIASAR, GeoSantander) and educational programs (Defensoritos del Agua).

Product overview

ESANT is a mixed-economy public utilities company (Sociedad de Economía Mixta) that provides water and sanitation services, energy commercialization, and energy generation services across Santander department, Colombia. The company operates a multi-platform service portfolio comprising core utility services (water/sanitation, energy commercialization, energy generation), government programs (Plan Departamental de Aguas - PDA), specialized information systems (SIASAR, GeoSantander), citizen-facing online procedures (duplicate bills, subscriber changes, address updates, damage reports), and educational initiatives (Defensoritos del Agua for children). The PDA program coordinates departmental water and sanitation planning and investment, while GeoSantander provides geographic data visualization and SIASAR enables rural service monitoring.

Differentiator

Problem solved

Functional benefit

Brands

• Defensoritos del Agua: An educational program and platform for children to learn about water, energy, gas, and environmental care through games, activities, videos, and interactive content. The program features characters Hydron and Elektra.
• GeoSantander
• SIASAR
• Plan Departamental de Aguas (PDA)

Products and services

• Agua y Saneamiento (Water and Sanitation) Water and sanitation services encompassing drinking water supply, wastewater management, and basic sanitation solutions for residential, commercial, and municipal users in Santander department, Colombia.
• Comercialización de Energía (Energy Commercialization) Energy commercialization services for the distribution and sale of electrical energy to residential, commercial, and industrial users across Santander department.
• Generación de Energía (Energy Generation) Electric power generation services including hydroelectric generation activities for the Santander department.
• Plan Departamental de Aguas (PDA) Departmental Water Plan program that strengthens water and basic sanitation service delivery in Santander municipalities through planning, resource management, technical assistance, and infrastructure project development.
• SIASAR - Sistema de Información de Agua y Saneamiento Rural Rural water and sanitation information system that monitors the status of water and sanitation services in rural areas of Santander to support decision-making and prioritization of community investments.
• GeoSantander Geographic information platform providing maps, indicators, and dashboards on projects, infrastructure, and data related to water and sanitation services in Santander department.
• Defensoritos del Agua Children's educational platform featuring interactive games, activities, and videos about water, energy, gas, and environmental protection, featuring characters Hydron and Elektra, for school-age children in Santander.

Quantifiable outcome

• Water and sanitation service strengthening for Santander municipalities
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Corporación Autónoma Regional de Santander (CAS)coreStrategic or Co-development PartnerESANT participated in the socialization session of the 'Regional Water Evaluation' project developed under the agreement between CAS and the Stockholm Environment Institute. This project aims to generate technical tools and knowledge to strengthen the analysis of water resources in the CAS jurisdiction, facilitating informed decision-making for planning, conservation, and sustainable use.
• Stockholm Environment InstitutecoreStrategic or Co-development PartnerInternational research institute collaborating with CAS on the Regional Water Evaluation project. The initiative generates technical tools and knowledge for water resource management in the Santander region, contributing to water security and environmental sustainability.
• Presidencia de la República de ColombiaminorOthersListed as an ally/client of ESANT. The national government provides regulatory oversight and policy framework within which ESANT operates as a departmental public utility.
• Ministerio de Vivienda y Ambiente (MinVivienda)minorOthersListed as an ally/client. The Ministry provides regulatory oversight for water and sanitation sector policies and programs that ESANT implements at the departmental level.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Others

• Corporación Autónoma Regional de Santander (CAS): Santander's regional environmental authority that partners with ESANT on the Regional Water Evaluation project. Adjacent in that it oversees water resource regulation and conservation in the same geography ESANT serves.

Direct peers

• Empresa de Acueducto y Alcantarillado de Bogotá (EAAB): Bogotá's water and sewer utility. Comparable because it operates as a public-sector water/sanitation utility under the E.S.P. framework, providing drinking water and wastewater services to a major urban catchment with regulated tariffs.
• Aguas de Manizales: Water and sanitation utility serving Manizales and surrounding municipalities in Colombia. Comparable due to identical E.S.P. structure, regulated tariff regime, and focus on departmental-level water/sanitation service delivery.
• Aguas de Cartagena: Regional Colombian water and sanitation operator serving Cartagena under the E.S.P. framework. Directly comparable as a mixed-economy water utility operating in a defined Colombian territory with similar service scope and regulatory exposure.
• Empresas Públicas de Medellín (EPM): Colombia's largest multi-utility (water, energy, gas) operating as a mixed-economy public services company (E.S.P.). Direct comparable because it provides the same statutory utility model — water/sanitation, energy commercialization, and generation — under a similar E.S.P. legal structure, only at a larger scale.

Regional players

• Acuavalle: Water and sanitation operator in Valle del Cauca, Colombia. Comparable as another departmental-scale Colombian water utility with the same regulatory framework, though operating in a different region.

Broad incumbents

• Veolia Environnement: Global leader in water and environmental services with significant Latin American operations. Comparable as a broad incumbent that operates regulated water/sanitation concessions under public-private partnerships similar to ESANT's PDA framework.
• Suez (Suez Water / Water Tech & Solutions): International water and waste management operator with utility concessions worldwide. Comparable as a broad incumbent offering outsourced water/sanitation services to municipalities under regulated frameworks analogous to ESANT's role.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/EsantSantander
• YouTubeyoutube.com/@esantsantander1509
• Facebookfacebook.com/EsantSantanderOficial
• Instagraminstagram.com/santanderesant
• LinkedInlinkedin.com/company/esant-santander

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ESANT - Empresa de Servicios Públicos de Santander S.A. E.S.P.