ESE Hospital Nuestra Señora del Carmen

What ESE Hospital Nuestra Señora del Carmen does

ESE Hospital Nuestra Señora del Carmen is a public healthcare institution (Empresa Social del Estado) located in El Carmen de Bolívar, in the Bolívar department of Colombia. Created by Departmental Decree 736 on December 26, 2007, and operating under the oversight of the Bolívar Department government, the hospital provides low and medium complexity healthcare services to the population of El Carmen de Bolívar and the broader Montes de María subregion, including adjacent municipalities in Sucre and Magdalena departments. The institution traces its origins to 1939 (Maternidad San José) and 1944 (Hospital Monte Carmelo), and was reorganized into its current ESE legal form in 1994.

The hospital's service portfolio covers outpatient consultations (general medicine, internal medicine, pediatrics, gynecology-obstetrics, orthopedics, anesthesiology, and ancillary specialties), inpatient hospitalization across 52 installed beds (14 pediatric, 22 adult, 16 obstetric), general and specialized surgical services, 24-hour emergency care, diagnostic support (clinical laboratory, X-ray, ultrasound, electrocardiogram, fetal monitoring, cytology, colposcopy), patient transport, and health promotion and prevention programs. Underlying technology consists of standard hospital information systems including electronic medical records, laboratory information systems, and pharmacy management systems; no proprietary technology, AI capabilities, or external technology partnerships are documented. Clinical and operational management is delivered by an external operator, Fundación SER División Hospitalaria, contracted by the departmental government following the 2003 financial restructuring.

The revenue model combines EPS/ARS healthcare service reimbursement under Colombia's SGSSS framework (with regulated UPC/POS tariffs, copayments, and moderation fees) with direct government budget allocations for operational expenses and public health programs. Marketing and patient outreach occur primarily through the institutional website (esehnsc.com.co), Facebook and Twitter (@ESECARMENBOL), a call center (6517003), and mandated annual public accountability hearings. The hospital employs approximately 281 staff and operates from a single facility at Calle 23 N° 56-32 in El Carmen de Bolívar.

Name

ESE Hospital Nuestra Señora del Carmen

Legal name

Empresa Social del Estado Hospital Nuestra Señora del Carmen

Website

https://esehnsc.com.co

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

251–500 employees

Short description

ESE Hospital Nuestra Señora del Carmen is a Colombian public ESE hospital in El Carmen de Bolívar providing low and medium complexity healthcare services across 52 beds to the Montes de María subregion, operated by Fundación SER under departmental government mandate and funded via EPS reimbursement plus public budget allocations.

Ownership category

akta.pro rank

Product category

Public Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (622110)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Safety-Net & Public Hospitals (HLAFAAAD)

Keywords

• Public hospital services
• Outpatient healthcare services
• Emergency medical care
• Diagnostic imaging services
• Maternal and child health

Headquarters

HQ city

El Carmen de Bolívar

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. Healthcare Service Reimbursement: Revenue is generated through reimbursement from EPS (Entidades Promotoras de Salud) and ARS (Administradoras del Régimen Subsidiado) for healthcare services provided to affiliated patients. The hospital operates under Colombia's public healthcare system framework.
2. Government Budget Allocation: As an ESE (Empresa Social del Estado), the hospital receives government funding for operational expenses and public health programs, including promotional and preventive healthcare services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

ESE Hospital Nuestra Señora del Carmen is a public healthcare institution providing low and medium complexity health services to patients in El Carmen de Bolívar and the Montes de María subregion of Colombia. It operates a 52-bed facility (14 pediatric, 22 adult, 16 obstetric) and delivers outpatient consultations, inpatient hospitalization, surgical services, emergency care, diagnostic support (laboratory, imaging, ultrasound, ECG), patient transport, and health promotion and prevention programs. The hospital functions under the SGSSS framework, reimbursed through EPS and ARS affiliations and government budget allocations, with clinical operations managed by external operator Fundación SER División Hospitalaria.

Product overview

ESE Hospital Nuestra Señora del Carmen is a public healthcare institution (Empresa Social del Estado) providing health services of low and medium complexity to the population of El Carmen de Bolívar and the Montes de María subregion. The hospital operates through an external operator, Fundación SER, and offers a comprehensive portfolio of services organized into: outpatient consultations (both low and medium complexity), inpatient hospitalization, surgical services, emergency services, diagnostic support services, patient transport, and health promotion and prevention programs. The institution has an installed capacity of 52 beds distributed across pediatric (14), adult (22), and obstetric (16) units.

Differentiator

Problem solved

Functional benefit

Products and services

• Outpatient Consultations - Low Complexity (Consulta Externa de Baja Complejidad) Outpatient services including General Medicine, Dentistry, Nursing, Social Work, Nutrition and Dietetics, Physical Therapy, Respiratory Therapy, Health Promotion and Prevention, Optometry, Speech Therapy, and Psychology. Targeted at the general population affiliated with EPS/ARS in the El Carmen de Bolívar and Montes de María subregion.
• Outpatient Consultations - Medium Complexity (Consulta Externa de Mediana Complejidad) Specialized outpatient consultations including Internal Medicine, Anesthesiology, Gynecology-Obstetrics, Pediatrics, and Orthopedics and Traumatology. Targeted at patients requiring specialized medical care in the El Carmen de Bolívar and Montes de María subregion.
• Hospitalization - Medium Complexity (Hospitalización de Mediana Complejidad) Inpatient services including General Adult, General Pediatric, Obstetrics, and Pharmaceutical Services with 52 installed beds (14 pediatric, 22 adult, 16 obstetric beds). Targeted at patients requiring inpatient care in the El Carmen de Bolívar and Montes de María subregion.
• Surgical Services - Medium Complexity (Servicios Quirúrgicos de Mediana Complejidad) Surgical services including General Surgery (Ambulatory and Hospital), Gynecology (Ambulatory and Hospital), Orthopedics and Traumatology (Ambulatory and Hospital), and Anesthesia. Targeted at patients requiring medium complexity surgical procedures.
• Emergency Services - Low and Medium Complexity (Urgencias de Baja y Mediana Complejidad) Emergency services including General and Specialized Medical Emergency Consultation, Medical-Surgical Procedures, Trauma, Observation, Oral Rehydration, Diagnostic Imaging, Clinical Laboratory, and Respiratory Therapy. Targeted at patients requiring urgent medical attention in the El Carmen de Bolívar and Montes de María subregion.
• Diagnostic Support and Therapeutic Complement (Apoyo Diagnóstico y Complementación Terapéutica) Diagnostic support services including Clinical Laboratory (Medium Complexity), Transfusion Unit, Medical X-Rays (Low Complexity), Dental X-Rays (Low Complexity), Obstetric and Pelvic Ultrasound, Electrocardiogram, Fetal Monitoring, Cytology, and Colposcopy. Targeted at patients requiring diagnostic and therapeutic complement services.
• Special Patient Transport (Transporte Especial de Pacientes) Special patient transport services including Basic Assistential Transport (Low Complexity) and Medicalized Assistential Transport for referrals to higher complexity facilities. Targeted at patients requiring transport for medical care in the region.
• Health Promotion and Prevention (Promoción y Prevención) Health promotion and prevention services including Preventive Oral Health Attention and Health Promotion programs. Targeted at the general population in the El Carmen de Bolívar and Montes de María subregion for preventive healthcare.

Quantifiable outcome

• Notified accreditation achievement as creditación en salud

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Fundación SER División HospitalariacoreStrategic or Co-development Partner · 26 December 2007Fundación SER serves as the external operator (operador externo) providing operational management of healthcare services since approximately 2003-2007. The partnership involves Fundación SER managing the clinical operations, staff, and service delivery while the ESE maintains ownership and governance. The arrangement has resulted in improved service quality, infrastructure maintenance, and patient satisfaction.

Scale indicators2 records

Recent moves6 records

Expansion highlights2 records

Direct peers

• ESE Hospital Universitario de Santander: Another Colombian Empresa Social del Estado operating as a public university hospital providing general and specialty inpatient care under the SGSSS framework, structurally and operationally comparable as a government-owned public hospital system.
• ESE Hospital San Rafael de Tunja: Public ESE hospital serving Boyaca department with a similar mix of low and medium complexity services, government ownership, and EPS reimbursement model, making it a direct operational analogue.
• ESE Hospital Federico Lleras Acosta: Departmental ESE hospital in Tolima providing general and specialty inpatient care, with comparable government ownership, EPS reimbursement mix, and public mandate.
• ESE Hospital Regional de Sogamoso: Departmental-level ESE hospital providing public regional healthcare services in Colombia, comparable in scale, mandate, and SGSSS reimbursement exposure.
• Hospital General de Medellin: Major public general hospital operated as a public entity in Antioquia, providing comparable inpatient and outpatient services under regulated public reimbursement with similar governance and operational structure.
• ESE Hospital San Juan de Dios: Public ESE hospital providing general medical and surgical services under the SGSSS, structurally comparable as a government-owned provider with EPS reimbursement dependence.
• ESE Hospital Regional Manuela Beltran: Regional public ESE hospital in Santander comparable in operational structure, scale, and SGSSS-aligned revenue model.

Broad incumbents

• Hospital Universitario San Vicente Fundacion: One of Colombia's largest and oldest public university hospital complexes, comparable in the public-hospital category but operating at much larger scale and broader service complexity than the Montes de Maria ESE.
• Fundacion Cardiovascular de Colombia: Specialty cardiovascular hospital serving Colombian patients including those referred from rural ESEs, illustrative of the higher-complexity destination facilities the hospital depends on for tertiary referrals.

Regional players

• Clinica del Country: Private hospital in Bogota serving Colombian patients with general and specialty services, useful as a benchmark for service quality and complexity expectations in the same national healthcare system.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ESECARMENBOL
• Facebookfacebook.com/ESECARMENBOL
• LinkedInlinkedin.com/company/ese-hospital-nuestra-se%C3%B1ora-del-carmen

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ESE Hospital Nuestra Señora del Carmen