Complete Security
Complete Security is a UK-based, bootstrapped security services provider delivering bespoke manned guarding, stewarding, close protection, maritime security, and consultancy across festivals, stadiums, venues, and hospitality sectors, with 100% claimed event contract retention.
- Company typePrivate
- Founded-
- HeadquartersSunderland, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Complete Security does
Complete Security is a UK-based, privately held security services provider operating through three wholly-owned subsidiaries (Complete Safety Management Ltd, Complete Maritime Security Ltd, Security Resourcing Ltd). Founded in 2015 by Alex Hutchinson and now led by Managing Director Jamil Mukhtar, the company delivers bespoke safety and security solutions across seven verticals: festivals and outdoor events (main contractor status on 17 UK music festivals), stadiums and sports venues, event and concert venues, night-time economy and licensed premises, close protection for high-profile individuals, maritime and shipping security, and a safety/security consultancy practice. Headquartered in the North-East of England (Sunderland/Gateshead) with operations covering the UK plus international deployments for maritime and close protection work.
The company's core offering combines trained, vetted personnel (BS7858 vetted, SIA licensed, with specialist STCW, PFSO, and Levels 2-4 Spectator Safety credentials) with all-inclusive equipment packages — bespoke uniforms, Body Worn Video, communications equipment, and ongoing professional development training. Its in-house Complete Training Academy, operated as a sub-brand, delivers accredited courses from three awarding bodies plus custom-written specialist courses for maritime and off-shore sectors. Service delivery is underpinned by proprietary documentation artifacts (50+ page Crowd Safety Management Plans, bespoke Venue Security Plans) and a 24/7 dedicated Service Manager model. The company claims 100% event contract retention.
Revenue is generated through bespoke, quote-based, multi-year service contracts sold via a direct enterprise sales motion with consultative onboarding (initial consultation → bespoke planning → expert deployment → ongoing support). All equipment, training, and management overhead are bundled into contract pricing rather than sold as add-ons, positioning the firm in a value-based, not price-based, segment of the UK security services market. The company is bootstrapped with no external funding rounds disclosed.
Complete Security firmographics
Firmographics- Name
- Complete Security
- Legal name
- Complete Security Group
- Website
- https://event-safety.co.uk
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Complete Security is a UK-based, bootstrapped security services provider delivering bespoke manned guarding, stewarding, close protection, maritime security, and consultancy across festivals, stadiums, venues, and hospitality sectors, with 100% claimed event contract retention.
- Ownership category
- akta.pro rank
Complete Security industry classification
Industry- Product category
- Security Services
- NAICS
- Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Investigation and Security Services (5616)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Festivals, Fairs & Outdoor Event Security (BPAKACAC)
- akta.pro secondary industries
- Event Security, Safety & Compliance Services (MPAIAFAH), Sports Stadium & Arena Security (BPAKACAB), Nightclub, Bar & Entertainment Venue Security (BPAKACAF), Executive Protection & VIP Close Protection (THAHALAE), Event Security Management (BPABAMAC)
Keywords
Where Complete Security is headquartered
LocationHeadquarters
- HQ city
- Sunderland
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Complete Security business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Security Services Contracts: Bespoke security and stewarding solutions delivered through custom contracts. Services include dedicated Service Manager, trained personnel, equipment provision (BWV, radios, uniforms), and ongoing professional development. Pricing is quote-based reflecting the bespoke nature of each engagement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom Bespoke Contracts |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Complete Security product offering
Product offeringCore offering
Complete Security provides bespoke, managed physical-security and stewarding services for events, stadiums, concert and entertainment venues, licensed/night-time-economy premises, maritime operations, and high-profile individuals. Each contract is delivered by BS7858-vetted, SIA-licensed personnel supported by a dedicated 24/7 Service Manager and includes all equipment (bespoke uniforms, Body Worn Video, communications) as standard. Complementary offerings include a Safety & Security Consultancy practice and the in-house Complete Training Academy.
Product overview
Complete Security is a UK-based security services provider offering a unified portfolio of bespoke security solutions across multiple sectors. The core offerings include Festivals & Outdoor Events Security (main contractor to 17 music festivals), Stadiums Security, Event Venues Security, Night Time Economy Security, Close Protection Services, Maritime Security (operated through Complete Maritime Security Ltd), and Safety & Security Consultancy. The company also operates Complete Training Academy as an in-house training division providing accredited courses. All services include complementary equipment such as bespoke uniforms, body worn video, and communications equipment. The company delivers integrated solutions combining physical security personnel with consultancy and training support.
Differentiator
Problem solved
Functional benefit
Brands
- Complete Training Academy: In-house training facility offering accredited courses from 3 highly regarded Awarding Bodies, as well as custom written training courses for specialist industries including Maritime and Off-shore sectors. Public courses launching September 2026.
Products and services
- Festivals & Outdoor Events Security Comprehensive crowd management, stewarding and security services for music festivals and large outdoor events, including build and break site security, pit crew, close protection for artists and a proprietary 50+ page Crowd Safety Management Plan. Acted as main contractor for the Carabao Cup celebrations attended by 150,000+ attendees and is main contractor to 17 UK music festivals.
- Stadiums Security Bespoke safety and security solutions for football and rugby clubs and stadia-based organisations, with teams trained to Level 2-4 in Spectator Safety, providing safety stewards, pitch incursion teams, player safety, hospitality stewarding, search teams and stadium safety officers.
- Event Venues Security Bespoke security and stewarding solutions for concert and entertainment venues of all sizes, including queue management, crowd safety during performances, access control for VIP, backstage and production zones, cash handling security and audience-aware officers.
- Night Time Economy Security Professional security services for bars, clubs and licensed premises, with officers extending beyond the traditional doorman role to include vulnerability awareness training, first aid provisions, customer service enhancement, and tailored Venue Security Plans.
- Close Protection Services Discreet personal security for high-profile clients including musicians, artists, footballers, athletes and influencers, covering touring support, event security, 24/7 permanent management, reputational risk management and optional concierge and luxury transportation.
- Maritime Security STCW-trained maritime security services for shipping companies and off-shore operations worldwide, in both passenger and freight sectors, providing armed and unarmed officers, PFSO Port and Dock security, SSO-level management and anti-piracy operations in compliance with IMO treaties.
- Safety & Security Consultancy Expert guidance on crowd safety management, event safety planning and security strategy, including security reviews, Martin's Law compliance, penetration testing, counter-terrorism measures, public-safety planning and health and safety consulting for organisations needing independent third-party review.
- Complete Training Academy In-house training division offering accredited courses in security, health & safety, fire safety, first aid, control & restraint and licensing & mental health, plus custom-written courses for specialist sectors including Maritime and Off-shore, delivered by specialist trainers including serving Paramedics and former Licensing Police Officers.
- Bespoke Services Custom security services delivered on request outside the firm's standard sectors, including high-value asset security, typically packaged alongside Complete Security's core event, venue or close-protection engagements.
Quantifiable outcome
- 100% client retention on event contracts (never lost an event contract)
- +3 more outcomes
Companies that use Complete Security
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles7 records
Complete Security technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Complete Security partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights5 records
Complete Security competitors and assessment
Company assessmentDirect peers
- Carlisle Security: UK event and venue security contractor delivering crowd management, stewards and door supervisors for music, sport and licensed premises. Closely overlaps Complete Security on festival/event, venue and night-time economy work.
- FGH Security: UK event and venue security provider focused on festivals, stadia and live music. Comparable crowd-management offering, festival main-contractor presence, and venue/stadium security stack to Complete Security's core verticals.
- Showsec: UK's largest dedicated event security and stewarding specialist, supplying crowd management, stewarding and security for festivals, concerts, sport and exhibitions. Most directly comparable to Complete Security in core service line and customer base.
Broad incumbents
- Corps Security: Established UK manned guarding and security services firm serving corporate, public and event clients. Comparable in security personnel delivery but with a much broader sector mix than Complete Security.
- Allied Universal (UK): Global security services giant (formed via G4S merger) operating extensively in UK event, venue and corporate security. Comparable on offering but at vastly greater scale; represents the large-incumbent competitive threat.
- Kingdom Services Group: UK-wide security, cleaning and support services group with significant event, retail and licensed premises security exposure. Comparable on night-time economy and event stewarding though much larger and more diversified.
- CIS Security: Large UK security services provider offering manned guarding, event security, concierge and front-of-house across multiple sectors. Comparable on event and venue security but operates at significantly greater scale and geographic breadth.
- ICTS UK: International security and customer-experience provider with strong UK event, aviation and venue presence. Overlaps Complete Security on event and venue security with a much larger technology-augmented footprint.
- Securitas UK: Global security services leader with UK manned guarding, event and venue security operations. Overlaps Complete Security on event stewarding and venue guarding but offers a much wider portfolio and geographic reach.
- Sodexo (UK Events & Venues): Global facilities and live-experience services provider with UK venue, stadia and event hospitality and security offerings. Adjacent competitor where venue operators bundle security with broader FM contracts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Complete Security social profiles
Digital presenceComplete Security compliance and trust
Trust signalCompliance7 records
Complete Security financial estimates
Financial estimateRevenue estimate
Valuation estimate
Complete Security leadership team
Management profileNumber of profiles
Profiles2 records
Complete Security subsidiaries and ownership
Company hierarchySubsidiaries3 records
Complete Security funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Complete Security M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Complete Security
What does Complete Security do?
Complete Security provides bespoke, managed physical-security and stewarding services for events, stadiums, concert and entertainment venues, licensed/night-time-economy premises, maritime operations, and high-profile individuals. Each contract is delivered by BS7858-vetted, SIA-licensed personnel supported by a dedicated 24/7 Service Manager and includes all equipment (bespoke uniforms, Body Worn Video, communications) as standard. Complementary offerings include a Safety & Security Consultancy practice and the in-house Complete Training Academy.
Is Complete Security a public or private company?
Complete Security is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Complete Security founded?
Complete Security was founded in -1. It employs 11 to 50 people.
Where is Complete Security based?
Complete Security is headquartered in Sunderland, United Kingdom, in the Europe region.
How does Complete Security make money?
One revenue line is on record: security Services Contracts.
Who are Complete Security's main competitors?
Direct peers on record are Carlisle Security, FGH Security and Showsec. Broad incumbents are Corps Security, Allied Universal (UK), Kingdom Services Group, CIS Security, ICTS UK, Securitas UK and Sodexo (UK Events & Venues).
Does Complete Security have an API?
No public API is recorded for Complete Security.
What industry is Complete Security in?
Complete Security's product category is Security Services. Its primary akta.pro industry code is BPAKACAC, Festivals, Fairs & Outdoor Event Security, with a secondary code of MPAIAFAH, Event Security, Safety & Compliance Services. Its NAICS code is 561612 and its SIC code is 7381.